We were on the trip to Newquay 130YN Exceptional Value with three excursions included amazing. Fabulous holiday from beginning to end. The coach driver Tony Parnham looked after all passengers of al... Leggi di più
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We were on the trip to Newquay 130YN Exceptional Value with three excursions included amazing. Fabulous holiday from beginning to end. The coach driver Tony Parnham looked after all passengers of al... Leggi di più
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Coach driver very friendly & approachable. Hotel definitely looking tired & bathroom definitely needs maintenance. Luggage labels NEVER arrived so had to make my own..was told to collect at Skelton L... Leggi di più
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An excellent holiday to a new destination helped by the knowledge of our driver Neil. Included visits around the Island which enhanced the basic programme except the stop at Ramsey had little to add... Leggi di più
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Had a fantastic time at the Eliot celebrating my 50th birthday. Coach driver Trevor was brilliant. The room was lovely. Food great. Entertainment a bit dated. Staff very helpful. Hotel was welcoming.... Leggi di più
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Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Fantastic Hotel staff and Food
Facilities are excellent very well looked after .
We had three Drivers Dan our first Driver from another company was excellent cheerful and helpful .
Jennifer our second Driver had lots of Local knowledge to share with us which was great excellent driver and when we had an incident with her windscreen cracking she was very professional and kept us safe by sorting out a way to return us to the hotel.
And Neil our home driver was also very good a smooth journey back home.
The excursions were excellent especially Beaulieu we will definitely revisit Royal Norfolk at Bournmouth

Risposta di Alfaholidays
Third party coach had no leg room so very uncomfortable travelling to Scotland and back the on board toilet completely useless unless you was four foot high meals at hotel poor more suited to a nursing home got took to Burtonwood serv for are next trip home and wow what a big difference was using one of Alfa own coaches nice legroom toilet you could get into and use
The third party coach company are rubbish now because of them I would not recommend this company unless they guarantee you can travel on there coach,
I will not be travelling with this company again.

Risposta di Alfaholidays
Staff so nice, helpful and efficient. Location great. Good entertainment.
Good food. I would highly recommend.

Risposta di Alfaholidays
Great value for money. Nice food. Friendly staff.

Risposta di Alfaholidays
Our driver, Tony, was a gem. Very professional with good knowledge of the area and tour stops. Very funny and we laughed a lot. He was very helpful and even helped me locate my missing suitcase on arrival at Burtonwood. (a porter had put it in the wrong bay). The tour itself was fabulous except the distillery stop which was basically a shop and cafe. We thought we'd get a look at the makings of whiskey etc. Didn't really see the point in stopping there. The hotel wasn't the best. Requested a table for two but they don't do that apparently and a 'table for two' was added on to a table for eight. We like to eat on our own so didn't enjoy that. However the food and staff were very good. Entertainment was on for 2 nights but was in the restaurant sitting at the same dinner places (with full lighting on one night). Not very pleasant. Our room was a decent size but needed more 'table top' space. We had to make tea/coffee on the same table as drying hair, charging appliances etc. No housekeeping service. Had to ask reception for fresh towels if needed. Bathroom floor was very slippy after a shower. Quite dangerous. All in all we coped for 4 nights but enjoyed the coach tour very much. Thank you Alfa holidays.

Risposta di Alfaholidays
We were seated on the back seats 4 with middle one free until a over 20 stone male with obvious mental health issues arrived ,Totally squashed fell8w passenger complained to driver ,Told that he could leaves him and wife at the first services ,! Also rude to my wife who also complained ,a spare seat was vacant ,at front ,after more was said this useless driver told the woman she had to let one of us move to that seat ,which she said as long as it's not a man ,sexual discrimination ,so for the rest of this dire journey,the couple were separate, What a fiasco sat either side of this huge fidgeting fool with no socks on and constant smells emitted, The back seat has room for 4 only the middle needs removing for safety and comfort reasons ,As I have severe back pain ,the other man heart and breathing problems made it extremely uncomfortable ,This 20 stone passenger needed 2 seats not 1,This driver Stuart was unprofessional and rude ,all at the front heard his abuse of the complainant ,If Alfa are this bad never again ,

Risposta di Alfaholidays
Someone drives for me, very happy driver, all trips are in the price, and for me to do what I like on my free day

Risposta di Alfaholidays
The days out were very well thought out and the venues were all excellent in they're own way.
Our driver Chris was great. Very amicable and acommodating.
Hotel was dated but the staff were friendly and helpful.
Food was tasty and well presented, but limited for choice.
Overall a very enjoyable holiday.

Risposta di Alfaholidays
Our holiday “Great Little Trains Of Wales” was very enjoyable. The hotel (Hydro, Llandudno) was very comfortable, as was our room and the food also was enjoyable.
The excursions were very good except for the Llanberis Lake Railway excursion, which was much curtailed because of work around the line. The very short distance travelled on the train made it not worthwhile. An alternative outing would have been much preferable.
Our other complaint relates to the journey home. We were due to be dropped off at Dewsbury, but the coach passed quite close to our destination only to go on to Leeds Skelton Lake Services, where we were met with chaos and confusion. There was no information or indication of which feeder coach we needed to board (no signage of destinations and which stand) and the delays in sorting and transferring cases was excessive (almost an hour and a half). After all this we had to travel back again to Dewsbury.
Unfortunately, this experience has put us off any further holidays involving interchanges.

Risposta di Alfaholidays
We had a fabulous time in Exmouth
Hotel was good and food
Trips out were well worth going on .
Would recommend

Risposta di Alfaholidays
New coastal resort to us as not been on the West coast of Scotland so hotel ideal location with excursions that were interesting & beautiful views, with efficient ferry trips, good coach.
Staff were helpful & polite, & busy as we were one of four coach parties there. Clean room, amenities, comfy lounge furniture, always someone manning desk at reception where helpful information given.

Risposta di Alfaholidays
First class hotel with attentive staff and adequate food.

Risposta di Alfaholidays
Excellent hotel good driver the organisation was excellent although the Burtonwood change was a bit stressful

Risposta di Alfaholidays
The coach was comfortable, and wifi was a bonus. Melrose scenery was amazing, especially the journey home through Yarrow valley. Hotel Waverly was fine,staff were friendly,but food wasn't always hot and staff shortages didn't help. Room was OK but walk in shower very small. Entertainment wasn't abd the weather was great, so all in all it was good.

Risposta di Alfaholidays
A VERY NICE BREAK,BUT A LONG DRIVE,HOTEL GOOD FOOD EXCELLENT,STAFF VERY ATTENTIVE AND COULD NOT HAVE BEEN BETTER.WE WERE VERY PLEASED WITH EVERY THING THANKS.

Risposta di Alfaholidays
The Hydro Hotel in Llandudno was excellent. It was very clean. The staff were all really friendly and helpful. The food was very good with plenty of choice. Our driver Damian was brilliant very informative on trips and very funny.

Risposta di Alfaholidays
Not enough time to visit the interesting places , especially Winchester. Hotel and staff were excellent Route to the bedrooms we were in was not really suitable for elderly with mobility issues Meals and service were excellent. Enjoyed the holiday overall with Alpha

Risposta di Alfaholidays
Very friendly and helpful bus driver and staff at the hotel. Well organised trip. Although I would have liked the option to upgrade to first class for the train experience.

Risposta di Alfaholidays
An excellent holiday to a new destination helped by the
knowledge of our driver Neil. Included visits around the Island which enhanced the basic programme except the stop at Ramsey had little to add.
Restaurant staff in the hotel were mainly young who could not have been more friendly or helpful and were a credit to the Island. Great selection of food that covered everyone's tastes.

Risposta di Alfaholidays
THIS WAS THE 1ST TIME I'VE BEEN TO YARMOUTH, AND IT WAS A NICE PLACE TO SEE. THE HOTEL WAS OK, ONLY 3 STARS, BUT THE STAFF WAS GREAT. I HAD A BIG ROOM AS I AM A DISABLED MAN. IT WAS A VERY NICE ROOM, BUT I WAS LEFT-HANDED, SO I HAD SOME PROBLEMS, BUT I WORKED IT OUT IN THE END. FOOD WAS ALL RIGHT; COULD BE BETTER. TRIPS OUT WAS OK. ONLY WENT ON ONE, AS I COULD NOT DO ALL OF THEM. ONE BAD THING WAS COMING HOME: THE DRIVER WAS AN ASS; HE DID NOT KNOW THE WAY AND HAD HIS TOM TOM TO TELL HIM.

Risposta di Alfaholidays
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