Alfaholidays Recensioni 

5386
•
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We were on the trip to Newquay 130YN Exceptional Value with three excursions included amazing. Fabulous holiday from beginning to end. The coach driver Tony Parnham looked after all passengers of al... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Coach driver very friendly & approachable. Hotel definitely looking tired & bathroom definitely needs maintenance. Luggage labels NEVER arrived so had to make my own..was told to collect at Skelton L... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

An excellent holiday to a new destination helped by the knowledge of our driver Neil. Included visits around the Island which enhanced the basic programme except the stop at Ramsey had little to add... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Had a fantastic time at the Eliot celebrating my 50th birthday. Coach driver Trevor was brilliant. The room was lovely. Food great. Entertainment a bit dated. Staff very helpful. Hotel was welcoming.... Leggi di più

L'azienda ha risposto


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(5386)

1017 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Bournmouth

Fantastic Hotel staff and Food
Facilities are excellent very well looked after .
We had three Drivers Dan our first Driver from another company was excellent cheerful and helpful .
Jennifer our second Driver had lots of Local knowledge to share with us which was great excellent driver and when we had an incident with her windscreen cracking she was very professional and kept us safe by sorting out a way to return us to the hotel.
And Neil our home driver was also very good a smooth journey back home.
The excursions were excellent especially Beaulieu we will definitely revisit Royal Norfolk at Bournmouth

13 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the excellent hotel staff, food, facilities, excursions and professional service from all three coach drivers. We are also glad that the windscreen incident was handled safely and efficiently. We appreciate your comments and are delighted that you plan to return to the Royal Norfolk. We look forward to welcoming you back again soon.

Valutata 1 stelle su 5

Third party coach had no leg room so…

Third party coach had no leg room so very uncomfortable travelling to Scotland and back the on board toilet completely useless unless you was four foot high meals at hotel poor more suited to a nursing home got took to Burtonwood serv for are next trip home and wow what a big difference was using one of Alfa own coaches nice legroom toilet you could get into and use
The third party coach company are rubbish now because of them I would not recommend this company unless they guarantee you can travel on there coach,
I will not be travelling with this company again.

16 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi, thank you for taking the time to leave us a review. We are very sorry to hear that the coach and meals during your holiday wasn’t up to the high standard we expect. We will be sure to pass your comments and feedback onto the team for future consideration and improvements.

Valutata 5 stelle su 5

Staff so nice

Staff so nice, helpful and efficient. Location great. Good entertainment.
Good food. I would highly recommend.

16 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi Susan, thank you for taking the time to leave us a review. We are pleased that you enjoyed the friendly and helpful staff, great location, good entertainment and food. We really appreciate your recommendation and hope to welcome you back again soon.

Valutata 5 stelle su 5

Great value for money

Great value for money. Nice food. Friendly staff.

14 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi Paul, thank you for taking the time to leave us a review. We are pleased that you enjoyed the good value for money, tasty food and friendly staff. We appreciate your comments and hope to welcome you back again soon.

Valutata 5 stelle su 5

Our driver was a gem

Our driver, Tony, was a gem. Very professional with good knowledge of the area and tour stops. Very funny and we laughed a lot. He was very helpful and even helped me locate my missing suitcase on arrival at Burtonwood. (a porter had put it in the wrong bay). The tour itself was fabulous except the distillery stop which was basically a shop and cafe. We thought we'd get a look at the makings of whiskey etc. Didn't really see the point in stopping there. The hotel wasn't the best. Requested a table for two but they don't do that apparently and a 'table for two' was added on to a table for eight. We like to eat on our own so didn't enjoy that. However the food and staff were very good. Entertainment was on for 2 nights but was in the restaurant sitting at the same dinner places (with full lighting on one night). Not very pleasant. Our room was a decent size but needed more 'table top' space. We had to make tea/coffee on the same table as drying hair, charging appliances etc. No housekeeping service. Had to ask reception for fresh towels if needed. Bathroom floor was very slippy after a shower. Quite dangerous. All in all we coped for 4 nights but enjoyed the coach tour very much. Thank you Alfa holidays.

14 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi Karen, thank you for taking the time to leave us a detailed review. We are pleased that you enjoyed the professional and helpful service from your coach driver, the excursions, good food and friendly hotel staff. We appreciate your comments regarding the distillery visit, dining arrangements, entertainment setting, room facilities, housekeeping and bathroom flooring, and will pass your feedback onto the relevant teams for future consideration. We are glad you enjoyed the coach tour overall and hope to welcome you on another Alfa holiday soon.

Valutata 1 stelle su 5

Squashed ,

We were seated on the back seats 4 with middle one free until a over 20 stone male with obvious mental health issues arrived ,Totally squashed fell8w passenger complained to driver ,Told that he could leaves him and wife at the first services ,! Also rude to my wife who also complained ,a spare seat was vacant ,at front ,after more was said this useless driver told the woman she had to let one of us move to that seat ,which she said as long as it's not a man ,sexual discrimination ,so for the rest of this dire journey,the couple were separate, What a fiasco sat either side of this huge fidgeting fool with no socks on and constant smells emitted, The back seat has room for 4 only the middle needs removing for safety and comfort reasons ,As I have severe back pain ,the other man heart and breathing problems made it extremely uncomfortable ,This 20 stone passenger needed 2 seats not 1,This driver Stuart was unprofessional and rude ,all at the front heard his abuse of the complainant ,If Alfa are this bad never again ,

13 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi Harry, thank you for taking the time to leave us a review. We are very sorry to hear that you had a negative experience during your holiday with us. We would like to look into the issues you have raised. Please email your booking reference and experience to care@alfaholidays.co.uk and our team will be in touch.

Valutata 5 stelle su 5

Someone drives for me

Someone drives for me, very happy driver, all trips are in the price, and for me to do what I like on my free day

10 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi Angela, thank you for taking the time to leave us a review. We are pleased that you enjoyed the friendly service from your coach driver, the included excursions and the freedom to spend your free day as you wished. We appreciate your comments and hope to welcome you on another Alfa holiday soon.

Valutata 4 stelle su 5

Houses of Kent

The days out were very well thought out and the venues were all excellent in they're own way.
Our driver Chris was great. Very amicable and acommodating.
Hotel was dated but the staff were friendly and helpful.
Food was tasty and well presented, but limited for choice.
Overall a very enjoyable holiday.

14 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi John, thank you for taking the time to leave us a review. We are pleased that you enjoyed the well-planned excursions, friendly and accommodating service from your coach driver, helpful hotel staff and tasty, well-presented food. We appreciate your comments regarding the dated hotel and limited menu choice. We are glad you had a very enjoyable holiday overall and hope to welcome you on another Alfa holiday soon.

Valutata 4 stelle su 5

“Great Little Trains Of Wales” Holiday

Our holiday “Great Little Trains Of Wales” was very enjoyable. The hotel (Hydro, Llandudno) was very comfortable, as was our room and the food also was enjoyable.
The excursions were very good except for the Llanberis Lake Railway excursion, which was much curtailed because of work around the line. The very short distance travelled on the train made it not worthwhile. An alternative outing would have been much preferable.
Our other complaint relates to the journey home. We were due to be dropped off at Dewsbury, but the coach passed quite close to our destination only to go on to Leeds Skelton Lake Services, where we were met with chaos and confusion. There was no information or indication of which feeder coach we needed to board (no signage of destinations and which stand) and the delays in sorting and transferring cases was excessive (almost an hour and a half). After all this we had to travel back again to Dewsbury.
Unfortunately, this experience has put us off any further holidays involving interchanges.

12 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi John, thank you for taking the time to leave us such a detailed review. We are pleased that you enjoyed the Great Little Trains of Wales holiday, the comfort of the Hydro Hotel, the food and most of the excursions. We are sorry that the Llanberis Lake Railway experience was much shorter than expected and understand your disappointment that an alternative outing was not arranged.
We are also sorry to hear about the confusion and delays at Skelton Lake Services on your return journey. We appreciate how frustrating it must have been to pass close to your destination, only to travel on to the interchange and then back again. We will pass your feedback regarding the excursion and interchange arrangements onto the relevant teams for review.

Valutata 5 stelle su 5

We had a fabulous time in Exmouth

We had a fabulous time in Exmouth
Hotel was good and food
Trips out were well worth going on .
Would recommend

12 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi Bev, thank you for taking the time to leave us a review. We are pleased that you had a fabulous time in Exmouth and enjoyed the hotel, good food and worthwhile excursions. We really appreciate your recommendation and hope to welcome you on another Alfa holiday soon.

Valutata 5 stelle su 5

Value for money views, hotel & trips.

New coastal resort to us as not been on the West coast of Scotland so hotel ideal location with excursions that were interesting & beautiful views, with efficient ferry trips, good coach.
Staff were helpful & polite, & busy as we were one of four coach parties there. Clean room, amenities, comfy lounge furniture, always someone manning desk at reception where helpful information given.

16 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi Raymond, thank you for taking the time to leave us a review. We are pleased that you enjoyed discovering a new coastal area, the hotel’s location, interesting excursions, beautiful scenery and smooth ferry journeys. We are also glad that you found the staff helpful and polite, the room clean and the lounge and reception facilities comfortable and well managed. We appreciate your comments and hope to welcome you on another Alfa holiday soon.

Valutata 4 stelle su 5

First class hotel with attentive staff…

First class hotel with attentive staff and adequate food.

14 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel and attentive service from the staff. We appreciate your comments regarding the food and hope to welcome you back again soon.

Valutata 5 stelle su 5

Good Holiday

Excellent hotel good driver the organisation was excellent although the Burtonwood change was a bit stressful

5 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi John, thank you for taking the time to leave us a review. We are pleased that you enjoyed the excellent hotel, good service from your coach driver and well-organised holiday. We appreciate your comments regarding the stressful change at Burtonwood and will pass your feedback onto the relevant team for future consideration.

Valutata 5 stelle su 5

The coach was comfortable, the driver was good

The coach was comfortable, and wifi was a bonus. Melrose scenery was amazing, especially the journey home through Yarrow valley. Hotel Waverly was fine,staff were friendly,but food wasn't always hot and staff shortages didn't help. Room was OK but walk in shower very small. Entertainment wasn't abd the weather was great, so all in all it was good.

12 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi June, thank you for taking the time to leave us a review. We are pleased that you enjoyed the comfortable coach, onboard Wi-Fi, beautiful Melrose scenery, friendly hotel staff and the journey through Yarrow Valley. We appreciate your comments regarding the food temperature, staffing levels and small walk-in shower. We are glad you had a good holiday overall and hope to welcome you on another Alfa holiday soon.

Valutata 5 stelle su 5

A VERY NICE BREAK…

A VERY NICE BREAK,BUT A LONG DRIVE,HOTEL GOOD FOOD EXCELLENT,STAFF VERY ATTENTIVE AND COULD NOT HAVE BEEN BETTER.WE WERE VERY PLEASED WITH EVERY THING THANKS.

12 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi Jean, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel, excellent food and attentive service from the staff. We appreciate your comments regarding the long journey and are glad you had a very enjoyable break overall. We hope to welcome you on another Alfa holiday soon.

Valutata 5 stelle su 5

The Hydro Hotel Llandudno

The Hydro Hotel in Llandudno was excellent. It was very clean. The staff were all really friendly and helpful. The food was very good with plenty of choice. Our driver Damian was brilliant very informative on trips and very funny.

12 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi Poppy, thank you for taking the time to leave us a review. We are pleased that you enjoyed the clean and comfortable Hydro Hotel, friendly and helpful staff, excellent food and good menu choice. We are also glad your coach driver made the excursions enjoyable with his informative and entertaining service. We hope to welcome you on another Alfa holiday soon.

Valutata 3 stelle su 5

My Bognor experience

Not enough time to visit the interesting places , especially Winchester. Hotel and staff were excellent Route to the bedrooms we were in was not really suitable for elderly with mobility issues Meals and service were excellent. Enjoyed the holiday overall with Alpha

12 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi Margaret, thank you for taking the time to leave us a review. We are pleased that you enjoyed the excellent hotel, friendly staff, meals and service. We are sorry that you did not have enough time to fully enjoy some of the places visited, particularly Winchester, and that the route to your room was difficult for anyone with mobility issues. We understand how frustrating this can be when you are looking forward to a relaxing break. We really appreciate your feedback and will pass your comments onto the relevant teams. We are glad you still enjoyed your Alfa holiday overall.

Valutata 4 stelle su 5

Jacobite steam railway trip.

Very friendly and helpful bus driver and staff at the hotel. Well organised trip. Although I would have liked the option to upgrade to first class for the train experience.

11 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi Lynne, thank you for taking the time to leave us a review. We are pleased that you enjoyed the friendly and helpful coach driver, welcoming hotel staff and well-organised trip. We appreciate your suggestion regarding the option to upgrade to first class for the train experience and will pass your feedback onto the relevant team for future consideration.

Valutata 5 stelle su 5

First coach holiday with Alfa

An excellent holiday to a new destination helped by the
knowledge of our driver Neil. Included visits around the Island which enhanced the basic programme except the stop at Ramsey had little to add.
Restaurant staff in the hotel were mainly young who could not have been more friendly or helpful and were a credit to the Island. Great selection of food that covered everyone's tastes.

30 agosto 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi Edwin, thank you for taking the time to leave us a review. We are pleased that you enjoyed discovering a new destination, the informative service from your coach driver, included excursions, friendly and helpful restaurant staff and excellent choice of food. We appreciate your comments regarding the stop at Ramsey and will pass your feedback onto the relevant team. We are glad you had an excellent holiday overall.

Valutata 4 stelle su 5

very good

THIS WAS THE 1ST TIME I'VE BEEN TO YARMOUTH, AND IT WAS A NICE PLACE TO SEE. THE HOTEL WAS OK, ONLY 3 STARS, BUT THE STAFF WAS GREAT. I HAD A BIG ROOM AS I AM A DISABLED MAN. IT WAS A VERY NICE ROOM, BUT I WAS LEFT-HANDED, SO I HAD SOME PROBLEMS, BUT I WORKED IT OUT IN THE END. FOOD WAS ALL RIGHT; COULD BE BETTER. TRIPS OUT WAS OK. ONLY WENT ON ONE, AS I COULD NOT DO ALL OF THEM. ONE BAD THING WAS COMING HOME: THE DRIVER WAS AN ASS; HE DID NOT KNOW THE WAY AND HAD HIS TOM TOM TO TELL HIM.

14 settembre 2026
Non scritta su invito
Logo di Alfaholidays

Risposta di Alfaholidays

Hi Robert, thank you for taking the time to leave us a review. We are pleased that you enjoyed your first visit to Great Yarmouth, the helpful hotel staff and the spacious room provided for your needs. We appreciate your comments regarding the room layout, food and excursions. We are sorry that the journey home was frustrating and that the driver’s route knowledge caused concern. We will pass your feedback onto the relevant team for review and are glad you enjoyed your stay overall.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più