ADDIS Home Recensioni 

311
TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Swift and easy ordering service with good communication. The plastic 2litre jugs are ok, however they are unstable to handle when used to make porridge or a hot sauce. I don’t know if it’s just the he... Leggi di più

Valutata 5 stelle su 5

Easy ordering process, delivery within couple of days. Addis had the type + size bins I wanted - 2 x 25L rolltop bins in cream, one for waste, one for recycling and finding them much more convenient... Leggi di più

Valutata 5 stelle su 5

I bought 2 large draining racks(cream),these are excellent quality,and can't be bought easily in shops or other online outlets. They are a solid plastic material,(not the flimsy alternatives) an... Leggi di più

Valutata 5 stelle su 5

Easily the best food storage containers I've ever used. Perfect for batch cooking/freezing and microwave (lid off). No nasty side clips to break off and flexible top allows a perfect airtight seal. I... Leggi di più

Dettagli dell'azienda

  1. Negozio di casalinghi
  2. Negozio di piani di lavoro da cucina
  3. Negozio

Scritti dall'azienda

At Addis we believe that housework should be less a chore and more 'matter-of-fact'. We want to make life easier which leaves time for the things that matter.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

311 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 72% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(311)

59 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Addis Brand

Addis Brand name speaks for itself and all my wash hand basins have been Addis, usually bought in Dunelm. However this store did not have the basins in cream so purchased direct and item arrived very quickly. My husband was highly amused as basin certainly fitted in sink but I really needed the next size up to be honest.

15 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Large Draining Rack

I bought 2 large draining racks(cream),these are excellent quality,and can't be bought easily in shops or other online outlets.
They are a solid plastic material,(not the flimsy alternatives) and come with a 10 year warranty!.

If you're looking for a good sized SOLID plastic draining rack;look no further.
The price is also very competitive, compared to other sellers.
Well done Addis,for a solid product,with an excellent guarantee to boot

29 giugno 2025
Non scritta su invito
Valutata 4 stelle su 5

Addis Garden Tidy with curved leading edge.

I bought an Addis 513825 Garden Tidy in November ‘24 to collect leaves and for general garden tidying, and it was so brilliant that a building contractor nicked it. Fast forward several months of no stock availability, I’ve finally managed to order a replacement, and I must say I’m a little disappointed. This unit seems more flimsy than the original and, rather than being ramrod straight, the leading edge of the bucket curves upwards, meaning that dust and dirt go underneath. The only solution is to push down in the middle whilst sweeping which is difficult and results in dirty fingers.
It’s still a great addition to the garden, but it’s not as good as the original.

15 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

My mop saved by excellent customer care!

My mop frame had been out of action for a decade due to missing clips. On the off-chance, I sent a query by email for a replacement set. Two days later, they arrived free of charge with personal email contact. Unbeatable customer service! Thank you.

8 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great quality

When searching for new kitchen bins, I wanted a name that I could trust and rely on.....and Addis supply good quality items at competitive prices. I chose a bin made out of recycled plastic, made in the UK, and is guaranteed for 10 years.....what more could you want!!!

13 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

avoid garbage airers

i purchased Addis Deluxe 14m 3 Tier Airer760/6074 from argos and within 5 uses it crumbled down normal clothes hanging weight. i compained and they replaced and again within4th use-normal clothes it bent. garbage binnable product. i fail to understand why argos has 5 star reviews for it and after little time argos stops us from reviewing-how can we just write review next day of purchase? avoid. i wasted my money. all my previous airers from other companies were robust and lived their life of years. what a waste this company creates

15 giugno 2025
Non scritta su invito
Logo di ADDIS Home

Risposta di ADDIS Home

Good Afternoon,

Thank you for taking the time to leave your feedback.

I'm very sorry for the issues that you have experienced with your Deluxe 3 Tier Airer, this is not the standard of quality that we expect of our products at Addis.

Please can you respond to my information request or alternatively email us at info@addis.co.uk so that we can look into this issue further for you.

Kind regards

Addis

Valutata 5 stelle su 5

Excellent customer service.

Excellent customer service.
Bought a rotary washing line via Amazon it was very stiff & was beginning to damage the line. Tried to return via Amazon but not successful. Contacted Addis direct & in less than a week they have sent a replacement. Customer service was amazing, professional, polite and consistent. Other companies should take note of this. One very impressed & happy customer.

23 maggio 2025
Non scritta su invito
Valutata 4 stelle su 5

Broken on delivery, but problem fixed

I ordered a laundry basket, and was pleased to see that it would be delivered only a few days later.

When the box arrived, I opened it to find that the laundry basket was cracked at the side of one of the handles, in a place where it would only get worse over time. I note that it was delivered by DPD and my previous experience with them suggests that it wouldn’t have been a surprise had I found that the damage occurred in transit.

I phoned Addis six times to try to see if I could get it replaced, but on each occasion I was eventually directed to an answering machine that refused to take a message. It was therefore impossible to talk to anyone.

I’ve always liked Addis stuff, and I like that they make things in the UK still. I will continue to buy Addis products, but I won’t order online again, since there is no way to do anything about things going wrong.

I’ll be sending the laundry basket off for recycling, and will write off the cost of purchase.

Update Tuesday 2025-05-27:
=====
Rating updated to reflect Addis’ response to my problem.

Addis have been in touch, and it seems that the issue with not being able to leave a message may have been an IT problem. They’ve refunded me for the purchase and all is well.

I’d encourage everyone reading to support British businesses like Addis – this is the first problem I’ve had in decades of buying their stuff, and I will continue to buy from them.

Thanks for reading.

9 maggio 2025
Non scritta su invito
Logo di ADDIS Home

Risposta di ADDIS Home

Good Afternoon Jon

Thank you for taking the time to leave us your feedback.

I sincerely apologise for the issue you have experienced with your Laundry Basket.

I’m very sorry also for the difficulty that you have experienced trying to contact us via phone. We are a small team so we do try to get to all calls but if not, then we endeavour to get back to any voicemails left within 72 working hours.

Please can you respond to my information request or alternatively email us at info@addis.co.uk with photos of the issue and proof of purchase to enable us to take a look into this issue further.

Kind regards,
Addis

Valutata 5 stelle su 5

Ideal

Couldn’t find this bin in local shops so headed online to Addis-a reliable make.
This bin replaces the one we’ve had for many, many years. It’s tucked neatly in to a cupboard beneath the sink & actually matches the cupboard colour as did the previous one.

3 maggio 2025
Non scritta su invito
Valutata 3 stelle su 5

Product is OK but label cannot be removed

The product - a plastic bin was fine, but the Addis product label could not be peeled off easily.
So I had to spend 10 minutes using isopropyl alcohol and my nails to carefully scratch it off.
However the plastic was sufficiently soft that scratches from my nails permanently marked the bin.
Just make the labels easy to peel off for goodness sake!
Edit: added an extra star as the manufacturer took the trouble to reply to my review.

8 maggio 2025
Non scritta su invito
Logo di ADDIS Home

Risposta di ADDIS Home

Good Afternoon Simon,

Thank you for taking the time to leave us your feedback.

My sincere apologies for the issue that you have experienced with your order.

We appreciate your comments regarding our labels and we're always looking for ways to improve our products and packaging.

We do try our very best to ensure that any packaging and labels are easily removed, however, I have forwarded your feedback onto our product and manufacturing team to review improve this moving forward.

Please can you respond to my information request or alternatively email us at info@addis.co.uk with photos of the issue and proof of purchase to enable us to take a look into this issue further.

Kind regards,
Addis

Valutata 1 stelle su 5

Great mop but not made to last

Great mop that works well, it is just not made to last. We have had two in as many years. Both spray mechanisms packed up within 6 months and around a year both snapped near the bottom due to rust. This would be fine if one was buying a cheap Chinese nock off, but when one is purchasing a so-called quality product from a premium brand at a 70% higher price then it’s competitor product in store, it is very disappointing.

17 aprile 2025
Non scritta su invito
Logo di ADDIS Home

Risposta di ADDIS Home

Good Afternoon Carrie,

Thank you for taking the time to leave us your feedback.

I sincerely apologise for the issue you have experienced with your spray mops.

Please can you respond to my information request or alternatively email us at info@addis.co.uk with photos of the issue and proof of purchase to enable us to take a look into this issue further as these mops do actually come with a 3-year guarantee.

Kind regards,
Addis

Valutata 5 stelle su 5

Great service

We have a fairly old rotary drier, the lower section had, over the years succumbed to rust and I had to cut the lower part away. I tried to buy a new one, but they were not available for sale. Instead I was given a new one. Perhaps Addis could give customer relations training to other firms!

7 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Product was obviously faulty but was…sent to me.

Product was obviously faulty but was sent anyway. Should have been rejected at manufacturing stage.

8 aprile 2025
Non scritta su invito
Logo di ADDIS Home

Risposta di ADDIS Home

Good Morning Roger,

Thank you for taking the time to leave us your feedback. We are sorry for the issue experienced with your order.

I have taken a look and can see that we have already been in touch and resolved this issue for you. I can see from your photos that the garden tidy had a slightly raised edge, so I apologise that this was missed when being sent out. However, as soon as we were made aware that you were unhappy with your order, we ensured to bring this to a prompt and satisfactory resolution for you.

I am sorry that on this occasion you felt that your experience with Addis fell short.

If you need anything else please let us know.

Kind Regards,
Addis

Valutata 4 stelle su 5

A good purchase

The website was easy to navigate. The pricing was clear and easy to understand. I received my order really promptly. I think the postage and packing for such a lightweight item was a bit steep - but that's probably down to the cost of postage generally in this day and age. I wish this was an item I could have bought in a shop - but it wasn't probably because it's a spare part.

4 aprile 2025
Non scritta su invito
Logo di ADDIS Home

Risposta di ADDIS Home

Good Morning Ms Campbell,

Thank you for taking the time to leave us your feedback and we're glad to hear that your experience with the website was positive!

We appreciate your comments regarding the P&P and we're always looking for ways to improve our service. Currently our P&P is a flat rate for all orders under £30 (free on orders over £30), which does unfortunately mean that smaller items have this same flat delivery fee as a much bigger item. However, we will look into whether this is something that we can change for the future so that the delivery fee for our smaller items is more aligned with the size and value of the item.

Kind Regards,
Addis

Valutata 5 stelle su 5

Quality

Always buy Addis because you get what you pay for.
Well thought out design and top quality materials.
Long lasting and durable.

22 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Addis household products are trusted friends

Addis household products have been part of our lives for decades. So when our trusty Addis laundry baskets needed replacing after years of service very pleased to be able to source directly on-line the same quality products. Delivered promptly.

18 aprile 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più