Swift and easy ordering service with good communication. The plastic 2litre jugs are ok, however they are unstable to handle when used to make porridge or a hot sauce. I don’t know if it’s just the he... Leggi di più
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Scopri cosa dicono le persone
Easy ordering process, delivery within couple of days. Addis had the type + size bins I wanted - 2 x 25L rolltop bins in cream, one for waste, one for recycling and finding them much more convenient... Leggi di più
I bought 2 large draining racks(cream),these are excellent quality,and can't be bought easily in shops or other online outlets. They are a solid plastic material,(not the flimsy alternatives) an... Leggi di più
Easily the best food storage containers I've ever used. Perfect for batch cooking/freezing and microwave (lid off). No nasty side clips to break off and flexible top allows a perfect airtight seal. I... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Addis we believe that housework should be less a chore and more 'matter-of-fact'. We want to make life easier which leaves time for the things that matter.
Informazioni di contatto
Addis Housewares, Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US, Bridgend, Regno Unito
- 0800 515 300
- info@addis.co.uk
- www.addis.co.uk
4,1
Molto buono
311 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 72% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Delivery was excellent and items was…
Delivery was excellent and items was just what i needed
thank you for your service
5 maggio 2026
Non scritta su invito
Good service and deliverybit disapointed with the products not what i expected the larger duster is bigger than i thought and not practical and the smaller one is to small but i will keep them
Good service and delivery
16 aprile 2026
Non scritta su invito
Addis goods are just quality and well…
Addis goods are just quality and well priced! It was easy to order and delivery was fast. I would definitely order again.
30 aprile 2026
Non scritta su invito
Lowest price of anyone's, including Amazon's .
Well first of all, Addis' own website sold this item less expensively than Amazon or in fact than anyone else. Which is a real plus.
The product arrived beautifully and I was so pleased to be able to find this item still available. So many modern rubbish designs seem to be out there and this is just perfect. Thank you.
2 aprile 2026
Non scritta su invito
Addis replacement bottle
This was a replacement bottle, and I haven't used it yet, but it seems to be absolutely fine -
16 aprile 2026
Non scritta su invito
Easy to order and quick to deliver
Easy to order and quick to deliver. Lovely choice of colours and sizes.
9 aprile 2026
Non scritta su invito
Excellent service all round.
27 marzo 2026
Non scritta su invito
Terrible quality product
Terrible quality product, broke in less than 2 years and company refused to fix, poor customer service
15 aprile 2026
Non scritta su invito
Risposta di ADDIS Home
Hi Stefan,
Thank you for taking the time to share your experience.
I am sorry to hear that on this occasion you have been left unhappy.
If within the guarantee period and the required proof of purchase has been provided then we will always replace under your guarantee, and even if that is not provided we will always work with customers to try to bring the matter to a satisfactory resolution. If this has not been the case in this instance then please do send us an email to info@addis.co.uk so that we can look into this further for you.
Kind Regards,
Addis
I was sent the wrong size of an item…
I was sent the wrong size of an item but on contacting Addis they did everything they could to resolve the problem quickly and efficiently
27 marzo 2026
Non scritta su invito
Addis Rotary Clothes Airer
Via Amazon purchased an Addis rotary clothes airer. As the airer had a significant span compared to previous I decided to raise the airer arms prior to actual installation to check it didn't obstruct a pathway. Couldn't open out the arms and reckoned this was due to a protruding rivet on the section riveted to the main central tube. Didn't want to use force for fear of damage. One of the rivets clearly protruded more than the rest.
Reported the problem to Addis via the communication link provided. They asked for photographs which I sent and asked for a full refund including postage costs.
They sent a returns label, postage excluded and paperwork stated they did not pay postage for return of goods. Raised issue with Amazon whom my contract was with and after a lengthy 1 1/2 hour call their supervisor recommended:
- I use the label provided and return airer
- Pay for postage and retain copy of receipt
- On receipt of airer at Addis a full refund including postage would be provided
Returned airer and did receive refund of airer cost but not the postage. Also no comment from Addis regarding my perception of the fault absolutely nothing.
I don't believe I should pay postage for faulty goods and will now pursue this further with Amazon.
Would not want to deal with Addis again
26 febbraio 2026
Non scritta su invito
Risposta di ADDIS Home
Hi,
Thank you for leaving an honest review of your experience, and I am sorry to hear that on this occasion it has not been positive.
It can sometimes be the case that for orders placed through a third-party platform that the team handling these cannot process a refund for more than the original purchase cost and are limited in acting further due to restrictions on the platform.
Could you please confirm if you spoke directly to anyone at Addis? Please could you email us at info@addis.co.uk with screenshots of all the relevant information and conversations you have had with Addis and/or Amazon and we can take a look into this for you.
Kind Regards,
Addis
Swift and easy ordering service but quality could be better
Swift and easy ordering service with good communication. The plastic 2litre jugs are ok, however they are unstable to handle when used to make porridge or a hot sauce. I don’t know if it’s just the heat that softens the plastic or the microwave causes the jug to loose structural integrity but I have to use both hands when removing it from the microwave to avoid spills and potentially burns.
14 aprile 2026
Non scritta su invito
Item was easily located on website and…
Item was easily located on website and ordering easy and fuss-free and delivery prompt.
8 aprile 2026
Non scritta su invito
Amazing Product - 4 Arm 42m Rotary Airer
I purchased the 4 Arm 42m Rotary Airer
The website was super easy to use with great communication from start to finish. Amazing customer service. Fast delivery & an amazing product....just in time for some sunshine!
7 aprile 2026
Non scritta su invito
Flexi Laundry Basket - don’t buy
I’ve just had an email from Addis refusing my request for a refund for a Flexi Laundry Basket the handles of which snapped after less than a fortnight. Despite providing a photo of the price label (including the retailer’s logo) and the corresponding debit on my bank statement they maintain this isn’t proof of purchase. Unfortunately I didn’t get a receipt. Last time I buy Addis.
23 marzo 2026
Non scritta su invito
Well worth buying direct at a great…
Well worth buying direct at a great price and a household name with fast deilvery
1 febbraio 2026
Non scritta su invito
8.5l soft touch bowl
Ordered 8.5l soft touch bowl. This bowl is the best fit for our sink, and is very robust and durable. It hasn't stained and is easy to keep clean. The order was processed swiftly and the bowl delivered within the suggested time frame. Would order again from this company.
10 settembre 2025
Non scritta su invito
Customer services gripe.
Product is excellent, but their customer services are awful, asked for help understanding how to operate their product safely, and also told them their instructions were lacking certain info, and I receive an email back asking to send proof of purchase before they can go any further! Just why??
23 gennaio 2026
Non scritta su invito
Risposta di ADDIS Home
Hi Alan,
I'm really sorry about this. There must have been some confusion on our side.
I'm unable to locate your original email - would you be able to let us know your email address via the information request or pop us another quick email so that we can look into this for you please.
Kind Regards,
Addis
Edit 28/01: I have managed to locate your query and can see it was explained that in this instance you were asked for your proof of purchase because the team wanted to ensure that they were providing advice for the relevant product.
The proof of purchase would enable them to check the purchase date and store, so that they could see if this was a newer or older specification, as well as if it was an exclusive specification for any particular store. They could then ensure they are providing the correct advice to you, and providing comprehensive feedback to the product managers so they could take a look into the instructions for the relevant product.
Long life for great products
My Wife and I received an Addis gift set as a Wedding Present in 1966. The Broom, Linen Basket and bowl are still in use. Regrettably the brush and dustpan lasted only 59 years!!!!!!! . Great products and so good to see a Company continue to trade for so many years. Speaks volumes for their products
19 gennaio 2026
Non scritta su invito
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