ADDIS Home Recensioni 

312
TrustScore 4 su 5

4,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Diabolical service, purchased a set of Addis bin liners for my Addis 30ltr bins, only to find that the bin liners don’t fit over the open bin rim. It cost me more money to send them back for a ref... Leggi di più

Valutata 4 stelle su 5

Swift and easy ordering service with good communication. The plastic 2litre jugs are ok, however they are unstable to handle when used to make porridge or a hot sauce. I don’t know if it’s just the he... Leggi di più

Valutata 5 stelle su 5

Easy ordering process, delivery within couple of days. Addis had the type + size bins I wanted - 2 x 25L rolltop bins in cream, one for waste, one for recycling and finding them much more convenient... Leggi di più

Valutata 5 stelle su 5

I bought 2 large draining racks(cream),these are excellent quality,and can't be bought easily in shops or other online outlets. They are a solid plastic material,(not the flimsy alternatives) an... Leggi di più

Dettagli dell'azienda

  1. Negozio di casalinghi
  2. Negozio di piani di lavoro da cucina
  3. Negozio

Scritti dall'azienda

At Addis we believe that housework should be less a chore and more 'matter-of-fact'. We want to make life easier which leaves time for the things that matter.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

312 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(312)

60 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

This is the bin you've been looking for

I've previously owned the same bin, but after 8 years in a boiling hot kitchen it finally started to look a bit tatty. Ordering an identical replacement direct from Addis was a breeze, super fast delivery and the bin arrived safe and sound with a friendly delivery driver. Wouldn't hesitate to purchase from Addis again.

30 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Very pleased with my purchase of the…

Very pleased with my purchase of the metallised design ironing board cover. It fits very easily over my mid size board, particularly I liked the thickness of the padding. Certainly recommend it to any one interested in purchasing one.

25 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

I ordered a replacement bin lid from…

I ordered a replacement bin lid from their website which I was pleased to be able to buy a replacement lid as there was nothing wrong with the actual bin it was easy to order and was delivered pretty quickly

12 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

Had an issue with a spray mop and Addis were very responsive and resolved the issue in no time. Brilliant service, if only all companies were like you ! 5 stars ⭐️

25 marzo 2024
Non scritta su invito
Valutata 4 stelle su 5

Pefect recycled washing up bowl

I ordered a washing up bowl (made from recycled plastic) and was sent the wrong one. The nice lady I spoke to at Addis quickly resolved this for me and I was happy with everything apart from this.

The bowl is perfect, just the right size and well designed with handles.

I am very impressed that Addis produce a range of items made from recycled plastic which cost no more than the "standard" items. It would be great if the range could be expanded to include items in different colours.

13 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

DO NOT PURCHASE AN ADDIS ITEM.

DO NOT PURCHASE AN ADDIS ITEM.
I bought an Addis Ironing Board believing the extra price I was paying was going to be reflected in the quality. Addis also claimed a ten year guarantee. I was wrong not only was the ironing board sub-standard - it fell apart after only minimal use. The ironing board collapsed while I was ironing and fell on my toes. Fortunately the hot iron which also fell did not cause any damage either to me or the floor covering. I was in a lot of pain and agony for weeks after. When I complained ADDIS did not feel my experience necessitated a complaint. ADDIS are useless and do not honour their guarantee. Most disappointed - I will never purchase an ADDIS product again and urge all you prospective purchasers not to do so either.

5 marzo 2024
Non scritta su invito
Logo di ADDIS Home

Risposta di ADDIS Home

Good Morning,

Thank you for taking time to share your experience with us.

I am sorry to hear that you are dissatisfied with the product and service received. We take all feedback and complaints seriously.

As stated on the packaging of our items, the guarantee requires proof of purchase to be validated, at which point we will always honour the guarantee. Like most retailers and manufacturers, without proof of purchase we are unable to validate your guarantee.

I can see that we have not received a response from you after our latest reply where we have stated that we need your proof of purchase so that we can check which board you have, because the photos sent did not match any of the boards currently in stock on our website and you requested information on how long the board has been on the market for.

Taking a closer look, I believe that the board is the Traditional Ironing Board which was being produced and sold prior to 2014 so we do require your proof of purchase to validate your guarantee.

Kind Regards,
Addis

Valutata 5 stelle su 5

Great product

I’d been looking for a washing basket for ages and didn’t want to pay over £20 for something that didn’t look like it would last long. I remembered Addis as a name and went on their website. From easy order to quick delivery, everything went smoothly and I got the perfect washing basket that looks like it will last years!

1 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

I still haven’t received my order after…

Could you please just refund me as it’s been over a month now since placing my order with no sign of it yet ?

19 marzo 2024
Non scritta su invito
Logo di ADDIS Home

Risposta di ADDIS Home

Good Morning,

I am sorry to hear that you haven't yet received your order.
Please email us at info@addis.co.uk with your order number so that we can look into this.

Kind Regards,
Addis

Update 25/03/24:
Many thanks for taking the time to respond to our emails so that we could assist with this matter.
We're glad that we managed to locate your parcel and that you have now received it. Our apologies again that the couriers did not leave a calling card to advise that they had left this with a neighbour - we will be following this up with them.

Kind Regards,
Addis

Valutata 5 stelle su 5

The items arrived ok, and the issue I had was resolved immediately

I reported an issue with the item received and very soon I got a response from Addis, they followed up on it instantly and we had a resolution within 24 hours.
This is a very positive quality from suppliers as many don't want to hear from you once they sell you something.
Well done Addis.

14 febbraio 2024
Non scritta su invito
Logo di ADDIS Home

Risposta di ADDIS Home

Hi Toby,

Thank you for taking the time to leave us your feedback
I apologise for the issue you have experienced with your order. Please could you email info@addis.co.uk with your order number and photos of the blue marks so that we can look into this and rectify this issue for you.

Kind Regards,
Addis

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più