Absolutely no support and not interested in sellers scamming sellers on platforms such as vinted . They could very easily investigate platforms such as vinted for not protecting sellers from scammers... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I can conclude that they’re the diversion team for fraud: reported an insurance/broker/solicitor/police fraud. With an evidence (which online kept kicking me off the portal).Yeah they don’t deal with... Leggi di più
This is a pointless organisation. Is this funded by us UK tax payers? It should be dis banded. In the past, I had a couple of crypto currency pre sale scams reported to them, with credible leads of p... Leggi di più
I reported a scam letter that I received in the post on Saturday to action fraud today, the letter claimed to be from DWP pension credits for my Ex partner who passed away. They wanted over £8800 and... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Action Fraud is the UK’s national reporting centre for fraud and cyber crime where you should report fraud if you have been scammed, defrauded or experienced cyber crime. The service is run by the City of London Police working alongside the National Fr...
Informazioni di contatto
1,1
Pessimo
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I was getting cold calls from a lady…
I was getting cold calls from a lady from FONEHOUSE.co.uk.
I complained on Trustpilot.
FONEHOUSE said she was a scammer and I should report to ActionFraud.
I tried. It was SOOOO PAINFUL.
They asked for private details like my Date of Birth. Why ???
I just wanted to report a scammer.
It took about 10 minutes to get through to the point where the website asked me for details of the scammer.
It asked me for ridiculous things like the scammer's middle name, their Date of Birth, their Social media profiles etc.
I have NONE of these.
The only thing I had was a mobile number, first name (probably fake) and the company name (likely fake).
28 marzo 2025
Non scritta su invito
Risposta di Action Fraud
I am sorry that you are experiencing difficulties submitting your online report. We are working to improve the reporting experience and we appreciate the feedback.
If you are experiencing problems with the website reporting form, you can speak with a member our live-chat team. The live-chat is available 24 hours a day, 7 days a week. Please visit: https://www.actionfraud.police.uk/ and click on the chat icon on the bottom-right hand corner of our homepage.
If you have any questions regarding this please visit www.actionfraud.police.uk/FAQ where you will find answers to the most common questions.
Many thanks,
Take your losses cause no work getting done here …
Massive waste of time lost 3.6K PSNI told me to contact these wasters because it was over £1000 told me my report didn’t meet the requirements like what do u even mean I gave u number he called from and explained my situation on top of that I contacted them to see why it didn’t meet the criteria and they said they couldn’t tell me because it’s a sensitive issue beyond a joke
19 marzo 2025
Non scritta su invito
Risposta di Action Fraud
I’m sorry to hear about your negative experience.
Action Fraud is not an investigative body and therefore cannot guarantee or prompt a police investigation or advise you on the contents of your report.
All reports are sent to the National Fraud Intelligence Bureau (NFIB), part of the City of London Police. It is for the NFIB to decide what information is referred to Police Forces for investigation.
Every report made to Action Fraud provides information building a better picture of the scale of fraud that is happening, and to build up intelligence on fraud offences to aid police investigations and the development of counter-fraud initiatives. The more frauds reported, the more likely it is that related fraud reports will be matched and help identify lines of enquiry that can be pursued.
If a viable lead is not identified, the crime details are retained by the NFIB. Reports at the NFIB are assessed daily for viable leads and links to other criminality, the data you provided may link to another crime.
Please also visit http://www.actionfraud.police.uk/about-us-frequently-asked-questions where you will find answers to the most common questions.
Action Fraud are wast of time
Action Fraud are wast of time. Encourage scammers as they have no power to help me, the victim who got scammed of £21,000. They can match the crime that has happened. But can’t find a law enforcement company to enforce noting. So I’m right Coinbase are in on this. This is not fair and demoralising. What faith I had is now gone.
That’s the same dissatisfaction information sent me in the email. Not helping us victims at all. You have everything to get these people and conbaise. They know that you tell all us victims the same thing.
9 marzo 2025
Non scritta su invito
Risposta di Action Fraud
Thank you for your feedback and I am sorry you are not satisfied with the level of service you have received.
Action Fraud is not an investigative body and therefore cannot guarantee or prompt a police investigation or advise you on the contents of your report.
All reports are sent to the National Fraud Intelligence Bureau (NFIB), part of the City of London Police. It is for the NFIB to decide what information is referred to Police Forces for investigation.
Every report made to Action Fraud provides information building a better picture of the scale of fraud that is happening, and to build up intelligence on fraud offences to aid police investigations and the development of counter-fraud initiatives. The more frauds reported, the more likely it is that related fraud reports will be matched and help identify lines of enquiry that can be pursued.
If a viable lead is not identified, the crime details are retained by the NFIB. Reports at the NFIB are assessed daily for viable leads and links to other criminality, the data you provided may link to another crime.
Don't waste your time with this outfit
How I wish I had found the Trustpilot review page for Action Fraud before I submitted my detailed £2,000 fraud/deception report to Action Fraud. The 94%, one star * Trustpilot reviews say it all - a complete waste of my time and trouble to submit the relevant details to the Action Fraud website. Apparently no further action on my case can be entertained by Action Fraud and their NFIB (National Fraud Intelligence Bureau) masters in London.
After 28 days, I received a 'no reply' email -
"On this occasion, based on the information currently available, it has not been possible to identify a line of enquiry which a law enforcement organisation in the United Kingdom could pursue."
How they came to this decision when a clear case of fraud/deception was involved, with all relevant bank details, identities, phone numbers, addresses, etc supplied, bemuses me.
13 marzo 2025
Non scritta su invito
Risposta di Action Fraud
I’m sorry to hear about your negative experience. Whilst we cannot comment on individual reports, please be advised that the Action Fraud service helps many victims of crime dealing with in excess of 50,000 crime and information reports per month.
Fraud is the fastest-growing crime in the UK and as such there will be occasions where offenders cannot be identified or offenders based outside the UK, that criminal justice outcomes are not always achievable.
While not all reports have sufficient information or leads to prompt distribution to a police force, many thousands do. Fraudsters are being brought to justice as a result of Action Fraud and the work of the City of London Police and forces across the country.
Thank you for your feedback,
Action fraud it’s a fraud itself
Action fraud it’s a fraud itself. Calling Dominos pizza and reporting your issue would be more helpful than calling Action fraud. What a waste of time.
13 marzo 2025
Non scritta su invito
Risposta di Action Fraud
I am sorry you are not satisfied with the level of service you have received.
Action Fraud is the UK’s national reporting centre for fraud and cyber crime, and takes crime and information reports on behalf of the police and gives advice and fraud prevention guidance. Action Fraud does not have investigation powers, however, the reports taken by Action Fraud are sent to our colleagues the National Fraud Intelligence Bureau (NFIB), also run by the City of London Police, the national lead force for fraud. The NFIB collates and analyses intelligence on fraud, identifying viable lines of enquiry and developing packages for distribution to a force for investigating.
The NFIB’s systems assess reports of fraud and cyber crime from across the UK, helping to build a national picture of where fraud and internet crime is taking place and how. Experts review the data from these reports to decide whether there is enough information to send to a police force for investigation. However, it is not possible to investigate every report received.
The NFIB aim to respond to the vast majority of reports within 28 working days, but it can take longer so your patience is appreciated. After your report has been assessed you will be notified of the outcome. If your report is sent to a police force for investigation, you will be told which force it has gone to. Unfortunately, Action Fraud cannot guarantee or prompt a police investigation, but if you have any further information related to your report that you would like to add, please update the web reporting tool using your NFRC and password via the website (www.actionfraud.police.uk).
Thank you for your feedback,
Inaction Fraud.
What a complete waste of taxpayers money. Inaction Fraud would definitely be a better title for this organisation. I reported the theft and unauthorised use on bank cards, stolen from my mother, as she was deteriorating in health, and the scumbags even used them while she was dying in a Nursing Home. Despite the bank supplying statements, showing dates and locations, and me giving details of the people who did this, InAction Fraud refused to investigate. They said it's the bank's responsibility to investigate. The Police will still look into it, all they needed was a reference number from Inaction Fraud, regardless of whether Inaction Fraud will do anything or not. So what is the point of Inaction Fraud, if the Police will investigate it anyway? Just to give out reference numbers? What a waste of time and money. I don't know how they justify taking a salary.
10 marzo 2025
Non scritta su invito
Risposta di Action Fraud
Thank you for your feedback and I am sorry you are not satisfied with the level of service you have received.
Action Fraud is not an investigative body and therefore cannot guarantee or prompt a police investigation or advise you on the contents of your report.
All reports are sent to the National Fraud Intelligence Bureau (NFIB), part of the City of London Police. It is for the NFIB to decide what information is referred to Police Forces for investigation.
Every report made to Action Fraud provides information building a better picture of the scale of fraud that is happening, and to build up intelligence on fraud offences to aid police investigations and the development of counter-fraud initiatives. The more frauds reported, the more likely it is that related fraud reports will be matched and help identify lines of enquiry that can be pursued.
If a viable lead is not identified, the crime details are retained by the NFIB. Reports at the NFIB are assessed daily for viable leads and links to other criminality, the data you provided may link to another crime.
Thank you again for your feedback,
Just looking at the reviews on this…
Just looking at the reviews on this platform about action fraud having multiple bad reviews I think speaks for itself about this so called organization actio fraud seems to be a fraudulent setup in itself so I don’t see the point in using them nothing is ever followed up and nothing is ever passed onto the police, also they seem to have generic statement for every complaint which it’s self is fraudulent.
10 marzo 2025
Non scritta su invito
Risposta di Action Fraud
I am sorry to hear about your negative experience. We would love to try help you further. In order to understand what has happened, can we ask you to speak with a member our live-chat team? The live-chat is available 24 hours a day, 7 days a week.
Please visit: https://www.actionfraud.police.uk/ and click on the chat icon on the bottom-right hand corner of our homepage.
You can also visit http://www.actionfraud.police.uk/about-us-frequently-asked-questions where you will find answers to the most common questions.
I just got off a third chat!
I just got off a chat for the second time. I have initiated a huge $93K USD scam (3 parts) to the UK police as well. Totally useless! Not interested. They not only want you to supply an 11-month, day-by-day explanation on a 2x4 form before they consider it, but they also are not in the role of actually pursuing any crime regarding crypto NFT. If it is crypto in the UK, even with piling evidence, don't bother, they are not really there to help!!!
Now a couple more months later and have heard nothing. I chatted again in answer to the review reply. Nothing changed. They are not even willing to chase the fact these scammers are using official letterheads and logos from the UK court and customs. I have the proof but there has to be an interest on the other side. If they are not interested in that, they won't care about someone who lost thousands from these UK scammers in the U.S.
If you lost crypto funds dealing with the NFT marketplace, don't bother with this platform as you can't get help, whatever the real reason. They just don't have the resources, or perhaps not even the interest.
4 marzo 2025
Non scritta su invito
Risposta di Action Fraud
I am really to hear about your negative experience. We understand this a very frustrating process but Action Fraud is not an investigative body and therefore cannot guarantee or prompt a police investigation or advise you on the contents of your report.
All reports are sent to the National Fraud Intelligence Bureau (NFIB), part of the City of London Police. It is for the NFIB to decide what information is referred to Police Forces for investigation.
Every report made to Action Fraud provides information building a better picture of the scale of fraud that is happening, and to build up intelligence on fraud offences to aid police investigations and the development of counter-fraud initiatives. The more frauds reported, the more likely it is that related fraud reports will be matched and help identify lines of enquiry that can be pursued.
If a viable lead is not identified, the crime details are retained by the NFIB. Reports at the NFIB are assessed daily for viable leads and links to other criminality, the data you provided may link to another crime.
If you need further assistance, you can peak with a member our live-chat team. The live-chat is available 24 hours a day, 7 days a week. Please visit: https://www.actionfraud.police.uk/ and click on the chat icon on the bottom-right hand corner of our homepage.
Thank you for your feedback.
Buki is a breath of fresh air she is a…
Buki is a breath of fresh air she is a asset to this company. Thank you so much for your help and kind words in such a stressful time.
Laura
28 febbraio 2025
Non scritta su invito
Risposta di Action Fraud
Thank you very much for your positive feedback. We are glad to hear about your experience.
Action Fraud have been extremely…
Action Fraud have been extremely helpful & professional. My car & reg have been cloned & I have been harassed and pressured by TRACE DEBT RECOVERY to pay for fines under the cloned car & reg. Action Fraud backed me up against the debt company - Thank you 😊
25 febbraio 2025
Non scritta su invito
Risposta di Action Fraud
Thank you very much for your kind feedback.
We are pleased to hear about your recent experience with Action Fraud. Thank you very much for reporting this scam, every report provides information to build a better picture of the scale of fraud that is happening, and to build up intelligence on fraud offences to aid police investigations and the development of counter-fraud initiatives. The more frauds reported, the more likely it is that related fraud reports will be matched and help identify lines of enquiry that can be pursued.
Incompetent
Incompetent systems, ask for further information but I cannot attach documentary proof to reports. Also, they lie. Despite inviting further information because report had (apparently) insufficient information to identify a line of enquiry, when pushed to allow evidence to be given (which they refuse to allow) they change their story and claim that there was sufficient information to make a judgement. This is lip service to fraud with a refusal to accept any evidence. Report made was of perjury and perversion of the course of justice involving losses of in excess of £100,000. Not surprising that fraud is on the increase in this country, the "authorities" really don't understand what they are doing and they refuse irrefutable evidence out of hand. Shameful organisation run by City of London Police (the NFIB).
Response to Action Fraud (AF) reply:
Email received from AF stated:
"based on the information currently available, it has not been possible to identify a line of enquiry"
and:
"if you have additional information about your crime which you believe could change the assessment, please log in to your account and submit that information"
I responded and said I wanted to send attachments, information that "could change the assessment" (THEIR words).
The reply was they could not accept attachments and therefore I was unable to give the further information THEY had requested. The last email I received from AF stated:
"the NFIB have said your report did not meet the criteria to pass on to a police force for investigation at this time".
So, the story changed and the first email I received from AF asking for further information was clearly a lie, they did NOT want further information.
Conclusion - do not take Action Fraud seriously. They do not have a system in place to allow the reporting of serious crime (in this case, a fraud amounting to in excess of £100,000). If they did have a system in place to take reports of fraud seriously, they would not just ask for "hearsay" (for that is all that their website asks for, and they limit the number of characters you can input), they would ask for proof in order to ensure that fraud is dealt with properly by the law. Action Fraud (unwittingly?? - I am giving them the benefit of the doubt) assist in the obstruction of the prosecution of serious crime. Based on the last message from them, the report made about this serious fraud involving misuse and abuse of the justice system is not being passed on to any police force and hence is going nowhere. Congratulations, AF and the NFIB, a criminal is being allowed to enjoy their ill-gotten gains with impunity.
FOOTNOTE: I REPORTED THIS FRAUD ON BEHALF OF A FRIEND WHO NOT ONLY HAS BEEN DEFRAUDED OF A SIGNIFICANT AMOUNT OF MONEY (HER INHERITANCE AND MORE) BUT ALSO HAD TO SUFFER THE DEVASTATION OF SEEING HER DECEASED MOTHER'S ASHES ANGRILY THROWN AWAY FOR FINANCIAL GAIN - THIS IS DOCUMENTED, A WRITTEN CONFESSION BY THE FRAUDSTER WHO SUBSEQUENTLY LIED IN COURT ABOUT THEIR ACTIONS AND MUCH MORE. ACTION FRAUD AND THE NFIB HAVE REFUSED THE DOCUMENTARY EVIDENCE OF ALL OF THIS, A FRAUD THROUGH MISUSE AND ABUSE OF THE JUSTICE SYSTEM. THEY SHOULD BE ASHAMED OF THEMSELVES, THEY ARE INHUMAN.
24 febbraio 2025
Non scritta su invito
Risposta di Action Fraud
Thank you for your feedback and I am sorry to hear about your case and although we understand your frustration, Action Fraud is not an investigative body and therefore cannot guarantee or prompt a police investigation or advise you on the contents of your report.
When any report of fraud is made the information is placed on the NFIB’s intelligence system. Due to the volume of frauds reported, they are assessed through a technical system initially which scores the viability of investigation for each. This assessment considers a number of factors including any linked reports and the suspect information provided, those that meet a required threshold will then be analysed by a crime reviewer.
There are certain preliminary enquiries that need to be conducted to ensure the report is passed to the correct police force to investigate and that they have enough information to consider an investigation. Action Fraud and the National Fraud Intelligence Bureau do not investigate crime but do record and assess reports made by members of the public to determine if these are suitable to be sent to a particular police force to decide upon an investigation method.
Thank you for your feedback.
Inaction Fraud
A much better name would be "Inaction Fraud". I have contacted this organisation twice with incontrovertible evidence of fraud and each time I receive an email telling me that there has been no fraud to pursue! Totally useless organisation that is a complete waste of taxpayers' money.
9 agosto 2024
Non scritta su invito
Risposta di Action Fraud
Thank you for your feedback.
Action Fraud is the UK’s national reporting centre for fraud and cyber crime, and takes crime and information reports on behalf of the police and gives advice and fraud prevention guidance. Action Fraud does not have investigation powers, however, the reports taken by Action Fraud are sent to the National Fraud Intelligence Bureau (NFIB) which is run by the City of London Police, the national lead force for fraud. The NFIB collates and analyses intelligence on fraud, identifying viable lines of enquiry and developing packages for distribution to a force for investigating.
It is the responsibility of forces to assess the information referred to them and decide whether or not to commence an investigation based on the viability of leads and other criteria that they take into account when assessing cases. Once a report is transferred from Action Fraud, any resulting enforcement action lies with the receiving Police Force who should contact the victim with an update. If a viable lead is not identified, the crime details are retained by the NFIB.
No use at all!
Cumbersome and useless - no wonder so many people don't bother to report fraud. I am the main carer for my 95-year-old father and explained that I did not have much time. Issues were left unresolved after an inordinate amount of time...and my father now has wet pants.
Action Fraud have been given the opportunity to contact me directly to discuss but, not unexpectedly, they have responded with yet another useless email.
18 febbraio 2025
Non scritta su invito
Risposta di Action Fraud
I am really sorry about your recent experience with Action Fraud.
Although, we receive a large number of calls daily which may, at times, lead to increased waiting times for callers. If you are having issues contacting Action Fraud over the phone, you can also make a report via our website.
You can also speak with a member our live-chat team. The live-chat is available 24 hours a day, 7 days a week. Please visit: https://www.actionfraud.police.uk/ and click on the chat icon on the bottom-right hand corner of our homepage.
Please also visit http://www.actionfraud.police.uk/about-us-frequently-asked-questions where you will find answers to the most common questions.
Banging our heads against a brick wall
My father with dementia was scammed numerous times by evil cold callers selling useless household appliance insurance, setting up direct debits he didn’t know about. Just helping themselves to his hard earned money.
I thought that contacting action fraud would be the best thing to do.
All these firms are well known for victimising elderly people.
But after hours of frustrating time consuming form filling, apparently these firms do nothing illegal.
It’s pathetic, and we need to change the culture in this country where the elderly are treated as a cash cow for unscrupulous companies.
Totally understand the frustration of people who have had similar experiences with Action Fraud.
Something needs to be done - contact the media, and demand a crack down on these nasty scamming companies.Otherwise we are just banging our head against a brick wall.
13 febbraio 2025
Non scritta su invito
NO ACTION FRAUD
Waste of time don't even bother, just a service for collating information and taking no action what so ever
13 febbraio 2025
Non scritta su invito
Risposta di Action Fraud
Thank you for your feedback and I am sorry you are not satisfied with the level of service you have received.
Action Fraud is the UK’s national reporting centre for fraud and cyber crime, and takes crime and information reports on behalf of the police and gives advice and fraud prevention guidance. Action Fraud does not have investigation powers, however, the reports taken by Action Fraud are sent to the National Fraud Intelligence Bureau (NFIB) which is run by the City of London Police, the national lead force for fraud. The NFIB collates and analyses intelligence on fraud, identifying viable lines of enquiry and developing packages for distribution to a force for investigating.
It is the responsibility of forces to assess the information referred to them and decide whether or not to commence an investigation based on the viability of leads and other criteria that they take into account when assessing cases. Once a report is transferred from Action Fraud, any resulting enforcement action lies with the receiving Police Force who should contact the victim with an update. If a viable lead is not identified, the crime details are retained by the NFIB.
I was robbed and actionfraud didnt want to contact the company keeping the thiefs information even after providing the email and company details
A couple months ago I was robbed and a money laundering service called FixedFloat was used to cover up the hackers trail. Representatives of FixedFloat said they'd only work with authorities so I provided all the details which includes contact information (email, company name, website) of FixedFloat to actionfraud. The response I got was "couldn't establish a viable line of enquiry"...what does that even mean... as if a company name, email, phone number and website isn't enough for actionfraud to know where to start. Even representatives of FixedFloat confirmed that the thief used their platform but refused to share any details. I responded to actionfraud repeating the contact details and that FixedFloat would only share details of the thief with authorities but actionfraud decided not to respond the 2nd time...a couple months later someone from actionfraud called to ask how my experience with their service was and that they dont have any control over the case, they just want to know how im doing (at this point i feel like swearing).
Here's my response, the UK is in such a messed up state that they only go after major crime, individuals being robbed aren't high enough on their radar unless you're famous or extremely wealthy (in the latter case you get a lawyer as any government service doesnt care about anything other than getting our tax money). It seems not just police but also actionfraud will turn a blind eye to crime even if you hand them evidence which includes contact details on a silver plate. If they're too busy they won't bother looking into your case (why can't they just delay handling it? No idea...this place has become lawless, petty theft has no repercussions)
19 novembre 2024
Non scritta su invito
Risposta di Action Fraud
I am sorry you are not satisfied with the level of service you have received.
Action Fraud is the UK’s national reporting centre for fraud and cyber crime, and takes crime and information reports on behalf of the police and gives advice and fraud prevention guidance. Action Fraud does not have investigation powers, however, the reports taken by Action Fraud are sent to the National Fraud Intelligence Bureau (NFIB) which is run by the City of London Police, the national lead force for fraud. The NFIB collates and analyses intelligence on fraud, identifying viable lines of enquiry and developing packages for distribution to a force for investigating.
It is the responsibility of forces to assess the information referred to them and decide whether or not to commence an investigation based on the viability of leads and other criteria that they take into account when assessing cases. Once a report is transferred from Action Fraud, any resulting enforcement action lies with the receiving Police Force who should contact the victim with an update. If a viable lead is not identified, the crime details are retained by the NFIB.
Stress you out even more and no help at all!
Another automated reply giving the same excuse! Anyone thinking of reporting a crime against themselves to this " Government run institution ", don't waste your time! Remember, " Crime always pays ", it starts from the top!!!
10 febbraio 2025
Non scritta su invito
Risposta di Action Fraud
I am sorry to hear about your recent experience.
Whilst we cannot comment on individual reports, please be advised that the Action Fraud service helps many victims of crime dealing with in excess of 50,000 crime and information reports per month.
Fraud is the fastest-growing crime in the UK and as such there will be occasions where offenders cannot be identified or offenders based outside the UK, that criminal justice outcomes are not always achievable.
While not all reports have sufficient information or leads to prompt distribution to a police force, many thousands do. Fraudsters are being brought to justice as a result of Action Fraud and the work of the City of London Police and forces across the country.
Thank you for your feedback,
What a crap website
What a crap website. Cannot even report a simple SMS text fraud without first creating an account and then filling in irrelevant information that most people will not be able to complete.
How do we know if the fraudster is an invidual or a company when it's a text message scam? It even asks for the fraudster's details as if I would know. WTF.
There was also no victim since I didn't fall for the scam but this information is still mandatory.
I went through half the process and gave up because it wouldn't allow submission of the report because I didn't fill in a landline number (which I don't have). Pointless waste of tax payer money.
They made it an uphill struggle to report such simple scams so no wonder most people don't report anything.
5 febbraio 2025
Non scritta su invito
Risposta di Action Fraud
I am sorry that you are experiencing difficulties accessing the online reporting tool via the website (www.actionfraud.police.uk). Action Fraud is working hard to rectify these issues and your patience at this time is very much appreciated.
You can report all suspicious and fraudulent phone numbers by sending a message to 7726. Also, If you have received an email which you’re not quite sure about, forward it to the Suspicious Email Reporting Service (SERS): report@phishing.gov.uk.
For more information on how to report suspicious messages and phone calls please visit: https://stopthinkfraud.campaign.gov.uk/reporting-fraud/#how-to-report-suspicious-activity
In order to understand what has happened, please we ask that you speak with a member our live-chat team. The live-chat is available 24 hours a day, 7 days a week. Please visit: https://www.actionfraud.police.uk/ and click on the chat icon on the bottom-right hand corner of our homepage.
Thank you very much for your feedback.
We reported a fraud on hotelvalue.com…
We reported a fraud on hotelvalue.com some months ago (see hotelvalue.com reviews on here) but not heard anything from them apart from the original confirmation email. So is it time to ask what they have done?
30/05/2025 - A waste of time reporting to Action Fraud as hotelvalue.com are still scamming people with fraudulent hotel bookings with additional charges.
18 dicembre 2024
Non scritta su invito
Risposta di Action Fraud
Thank you for your feedback.
Action Fraud reports are sent to the National Fraud Intelligence Bureau (NFIB) which is run by the City of London Police, the national lead force for fraud. The NFIB collates intelligence from these reports, and puts all information received to the most effective use possible, either through enforcement, disruption or prevention activity.
The information you have provided may enable the police to take action to disrupt the activities of suspected criminals. This activity can be in the form of requests to suspend or take down Fraudulent websites or email accounts, Telephone numbers, and Bank accounts or foreign currency exchange accounts.
It can take time for disruption requests to be fully processed, so please be assured that this activity is in progress and that no further action is required on your part. You should not hear from us again in relation to this case, unless further analysis by the NFIB links your report to another crime in the future, in which case we will contact you to provide details of that referral.
Thank you again for taking the time to report and helping us to make the UK a more hostile place for fraudsters to operate in.
These lot are a bigger fraud than the fraudsters
Conman used a fake banking app and call centre to make it appear as though funds were being transferred to my account for the purchase of a laptop. I also have the phone of the perpetrator in my possession but this was still not deemed sufficient for a line of enquiry. Basically a waste of time and evidence that in the UK fraud is fair play and not in the interest of the authorities to tackle. My advice is to save your time and take matters in to your own hands as these lot will do nothing to help you
4 gennaio 2025
Non scritta su invito
Risposta di Action Fraud
Thank you for your feedback and I am sorry you are not satisfied with the level of service you have received.
When any report of fraud is made the information is placed on the NFIB’s intelligence system. Due to the volume of frauds reported, they are assessed through a technical system initially which scores the viability of investigation for each. This assessment considers a number of factors including any linked reports and the suspect information provided, those that meet a required threshold will then be analysed by a crime reviewer.
There are certain preliminary enquiries that need to be conducted to ensure the report is passed to the correct police force to investigate and that they have enough information to consider an investigation. Action Fraud and the National Fraud Intelligence Bureau do not investigate crime but do record and assess reports made by members of the public to determine if these are suitable to be sent to a particular police force to decide upon an investigation method.
If you need any further assistance, please visit www.actionfraud.police.uk/FAQ where you will find answers to the most common questions.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.