Acorn Stairlifts Australia Recensioni 

836
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

I live in Melbourne Australia. I thoroughly researched Stairlift Companies and I noticed time and time again that Acorn Stairlifts came out ‘tops’. From quotes up to installation, the process was se... Leggi di più

Valutata 4 stelle su 5

First contact: the lass who came to quote was very knowledgeable about the system, pleasant and efficient. Follow-up phone contacts were helpful and non-pressurised. Once the quote was accepted, t... Leggi di più

Valutata 5 stelle su 5

From the first site measure and quote the service was fantastic. Everything was explained and local rep was excellent yo deal with. Installation was brilliant. Local installer has excellent skills. W... Leggi di più

Valutata 5 stelle su 5

All our interactions with staff prior to purchase were friendly, informative and helpful. Importrtantly for us there was no high pressure. Installation went ahead as scheduled. The installer was... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili
  2. Fornitore di ausili per la mobilità

Informazioni su Acorn Stairlifts Australia

Informazioni fornite da varie fonti esterne

Acorn Stairlifts enable anyone who struggles with the stairs to remain in their own home, regain full use of their home and retain their independence. Formed in 1992, Acorn has grown to become one of the world’s biggest brands for home stairlifts. We manufacture more than 70,000 stairlifts annually at our factories in the UK, supplying to more than 80 countries worldwide. We manufacture, sell direct to the public, install and maintain our own award-winning Acorn Stairlifts. Dealing direct means value for our customers and providing a personalised and prompt service. Acorn Stairlifts is the first and only stairlift to earn the prestigious Ease-of-Use Commendation from the Arthritis Foundation Visit Acorn Stairlifts and change your life today. Regain your independence at home — enjoy a free quote, no obligation survey and quick installation!

Acorn Stairlifts Give Your Life a Lift®

Scritti dall'azienda

New Western Australia office
9/19 Rawlinson Street, O'Connor WA 6163

Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

836 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(836)

39 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Extremely satisfied

We have been extremely happy with all aspects of our dealings with Acorn Stairlifts. The initial interview answered all our questions and the price was a pleasant surprise. The installation was carried out in an efficient and friendly manner and ultimately the stairlift has been a godsend.
We have no hesitation in recommending Acorn to anyone seeking a mobility solution.

31 agosto 2022
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Risposta di Acorn Stairlifts Australia

Thank you for taking the time to provide your review, we really appreciate all feedback.
We are delighted that you are happy with our service and that you would recommend Acorn.
Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team

Valutata 5 stelle su 5

Feedback on chairlift

We certainly have had good satisfying experience since technicians commenced work on the stairs. This has been enhanced since our chairlift was installed. Thus far there has not been any problem or disappointment due to any aspect of the chairlift. We are delighted with it.

24 agosto 2022
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Risposta di Acorn Stairlifts Australia

Dear Mushtaq,

Thank you for taking the time to provide your review, we really appreciate it.
It is great to hear that your Acorn Stairlift is a success and that you are happy with our service.

kind regards
The Acorn Team

Valutata 5 stelle su 5

My experience with Acorn Lifts was…AMAZING!!

My experience with Acorn Lifts was amazing!!
My initial enquiry was on-line - got a phone call 3 hours later - made an appointment for the Rep 3 days later and he could accommodate everything we needed and, as we went ahead and paid the deposit immediately, the installation was booked in - one week after the Rep's appointment!!
The installation went without a problem, so from first enquiry till installation was less than 2 weeks!!

19 agosto 2022
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Risposta di Acorn Stairlifts Australia

Dear Tim,

Thank you for such a wonderful review, it is greatly appreciated.
We are delighted that you are happy with our service, it is so good to hear that it was fast and efficient.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valutata 5 stelle su 5

Exceptional service

Exceptional service. Smooth installation. Salesman was excellent. I have use the stair lift following my foot surgery and for an emergency admission to hospital with the Queensland ambulance service.

18 agosto 2022
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Risposta di Acorn Stairlifts Australia

Dear Susan

Thank you very much for providing such a super review, we really appreciate it.
It is so good to hear that you are happy with our service, please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valutata 5 stelle su 5

From the first phone call

From the first phone call, to the initial appointment to the installation Acorn Stairlifts has been extremely professional and helpful. Couldn’t complain about any part of the process as it has been easy!

15 agosto 2022
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Risposta di Acorn Stairlifts Australia

Dear Sue,
Many thanks for taking the time to provide your review it is greatly appreciated.
We are delighted that you are happy with our service and really hope you enjoy your new Acorn Stairlift.

kind regards
The Acorn Team

Valutata 5 stelle su 5

Helping to remain in our home

Helping to remain in our home
From the first phone call the service from Acorn was faultless.
Peter Jenkins came and saw us took measurements and provided a full explanation of the stairlift and its operation.
We were given a timeline from acceptance, and everything ran to schedule
The installer was prompt, courteous and professional.
Tony from Acorn assisted us with a payment plan following our investment of 50% of the agreed purchase price.
The stairlift has met all of our expectations and is of immense assistance to my wife
Thanks Acorn job well done.

15 luglio 2022
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Risposta di Acorn Stairlifts Australia


Dear Terry,

Thank you for taking the time to provide your review, we appreciate all feedback. It is so good to hear that you are happy with the service from Peter, Tony and the installer. We are delighted that your Acorn Stairlift has helped your wife on the stairs
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valutata 5 stelle su 5

The Acorn stair chair is very useful.

The Acorn stair chair is very useful. It has changed my lifestyle. It has given me more independence, I am ble to go upstairs now.

10 ottobre 2022
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Risposta di Acorn Stairlifts Australia

Dear Ashok
Thank you for taking the time to provide your review, we appreciate all feedback. It is so good to hear that you are happy with our service and that your Acorn Stairlift has given you freedom on your stairs.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valutata 5 stelle su 5

Outstanding, professional service and product

From first contact with Josie to finished installation by Sean, this process was outstanding. After an unforeseen accident, we needed the stairlift a.s.a.p. We contacted Acorn and a very helpful salesperson, Alpi, came within a week. We ordered two lifts for 2 separate flights of stairs and they were installed within 2 weeks. A very professional company with an excellent product. Couldn't recommend them highly enough! It gave me my freedom to access all levels of our home even with crutches!

5 luglio 2022
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Risposta di Acorn Stairlifts Australia



Dear Sue
Thank you for taking the time to provide such a wonderful review, we really appreciate it. It is so good to hear that you are happy with the service from Josie, Alpy and Sean, we will pass on your kind comments.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valutata 5 stelle su 5

ACORN CHAIR LIFT

SINCE INSTALLATION THE ACORN CAIR LIFT HAS
PERFORMED TO A VERY HIGH STANDARD HOWEVER THERE IS ONE CONCERNE WE HAVE AND THAT RELATES TO THE SIZE OF FLOOTPLATE IT NEEDS TO BE DEEPER AS MY FEET OVERHANG AND HAVE BEEN CAUGHT UP IN THE STEPS

12 ottobre 2022
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Risposta di Acorn Stairlifts Australia

Dear John,

Thank you for taking the time to provide your review, we really appreciate all feedback, we are delighted that your Acorn Stairlift is working well. In regards to the footplate, it is designed that way to allow the stairlift to be fitted to narrow staircases, unfortunately we do not offer a deeper version, apologies for any inconvenience.

kind regards
The Acorn Team

Valutata 4 stelle su 5

Disappointed not to be made aware…

Disappointed not to be made aware during the initial installation that there was a batch of faulty parts in circulation. It might have made our experience with this less stressful when it happened to us (along with many others.) Aside from that, the chairlift is a godsend.

12 ottobre 2022
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Risposta di Acorn Stairlifts Australia

Dear Carolyn,

Thank you for taking the time to provide your review, all feedback is appreciated.
We do apologise for the inconvenience and poor experience following the installation, we did have an issue with a particular part, I am happy to report that this has now been resolved.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valutata 5 stelle su 5

Fantastic Chair lift.

The whole process was timely from quote, ordering and installation. The finished product was been praised by all visitors and other trades people.

18 settembre 2022
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Risposta di Acorn Stairlifts Australia

Dear Bill,

Thank you very much for such a great review, we really appreciate it. It is so good to hear that you are happy with our service and product.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valutata 4 stelle su 5

The Acorn Stairlift does all its…

The Acorn Stairlift does all its advertising claims. For those of us who through age or infirmity have difficulty climbing stairs it provides greater freedom of movement in multi-storey homes quickly and in an effortless manner.
The ride is not entirely smooth with a few minor bumps on the way, but once you become accustomed to this it is not a real problem.
The safety belt gives added security and comfort to the ride.
All in all, the Acorn Stairlift is a significant contributor to one’s quality of life as one ages and enables you to extend the time you live in the home you are familiar with and comfortable in.
An investment thoroughly worthwhile and strongly recommended.

15 settembre 2022
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Risposta di Acorn Stairlifts Australia

Dear John,

Thank you for such a wonderful review and recommendation, it is greatly appreciated.
We are sorry that you initially found the ride rather bumpy, we do recommend that you keep using the lift and it will settle down, however if you feel it is still an issue will happily get a technician to visit.

kind regards
The Acorn Team

Valutata 5 stelle su 5

Installation of my stairlift was a…pleasant experience

Installation of my stairlift was a pleasant experience
The engineer came to measure,was very helpful and explained everything to me.
Stairlift was installed very soon after,took a couple of hours,caused no mess.
I note that the lift travels slower than I had expected.

24 giugno 2022
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Risposta di Acorn Stairlifts Australia

Dear Ernest,
Many thanks for your review, we are delighted that you are happy with our service and hope you are enjoying your Acorn Stairlift.
In relation to the speed, we are governed by Australian standards, however if you feel it is an issue we will happily get a technician to review.

kind regards
The Acorn Team

Valutata 5 stelle su 5

Great service

19 agosto 2022
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Risposta di Acorn Stairlifts Australia

Thank you for the feedback Franca, we are delighted that you are happy with our service.

kind regards
The Acorn Team

Valutata 5 stelle su 5

Great customer service

Great customer service. We moved into our new house and within three days our stairlift was installed.

5 agosto 2022
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Risposta di Acorn Stairlifts Australia

Dear Susie,

Many thanks for your review, it is greatly appreciated. We are delighted that you are happy with our fast service, please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valutata 5 stelle su 5

Stair well chair - Hastings

Everyone was helpful, I was never in any doubt of the next steps and the installation went very well. The chair has helped my wife to move using the stairs without losing breath. Thank you for a job well done.

1 agosto 2022
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Risposta di Acorn Stairlifts Australia

Dear Tony,

Thank you very much for your review, we really appreciate all feedback.
It is so good to hear that you are happy with our service and that the Acorn Stairlift has given your wife freedom on the stairs again.
kind regards
The Acorn Team

Valutata 5 stelle su 5

Wonderful and outstanding service

I live in country vic. Over the weekend I had a problem with the chair lift. I left it till Monday morning at 10.00 to call the company in Melb. They had one of their staff ( the lovely young man who installed the chairlift) at my place in Bendigo about 1.30pm. The problem was fixed by 2.00pm. What fantastic service. I have only the highest regard for the company. From the moment we contacted the company to check on getting the product we have had the most wonderful service. Their staff have been outstanding and I would recommend them to anyone. THANK YOU ACORN.
Catherine Aylett Bendigo

27 luglio 2022
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Risposta di Acorn Stairlifts Australia

Dear Catherine,

Thank you for taking the time to provide your review, we really appreciate it. We are delighted that you are happy with your service.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valutata 5 stelle su 5

Great stair chair

Stair chair is excellent...works very smoothly delighted with it

20 luglio 2022
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Risposta di Acorn Stairlifts Australia

Dear Margaret,

We are delighted that you are happy with your new Acorn Stairlift. Thank you for taking the time to provide your review,

kind regards
The Acorn Team

Valutata 5 stelle su 5

Makes my life much easier now I have…

Makes my life much easier now I have the independence to navigate the steps unaided.

1 luglio 2022
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Risposta di Acorn Stairlifts Australia

Dear Evelyn,

Thank you for taking the time to provide your review, we really appreciate it. We are delighted that you are happy with our service, please enjoy your Acorn Stairlift.

Kind regards
The Acorn Team

Valutata 5 stelle su 5

Great service

Excellent customer service from the whole team at Acorn. From Day One when I spoke to Susana in the office, to the quote meeting, to the installation.
Thank you Acorn for making the whole process so easy and for making it comfortable for Mum to continue living in her own home.

26 giugno 2022
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Risposta di Acorn Stairlifts Australia

Dear Mick,

Thank you for taking the time to provide your review, we really appreciate it. We are delighted that you are happy with our service, please enjoy your Acorn Stairlift.

Kind regards
The Acorn Team

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