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Valutata 5 stelle su 5

Excellent customer service received from Eddie. I had seen a cruise offer on a third parties website. This was virtually priced matched which I was very happy with as saved me approximately 25% I... Leggi di più

Valutata 5 stelle su 5

I inquired about a cruise and after receiving my quote, I was happy to go ahead and book. I got in touch with Worldwide Cruises and spoke to Joseph, who answered all of my questions and was incredibly... Leggi di più

Valutata 5 stelle su 5

Excellent Service Jessica is the best!! Jessica has been amazing in helping me book the holiday as we are a party of 12 and there were so many questions requests but Jessica met all the request... Leggi di più

Dettagli dell'azienda

  1. Agenzia di escursioni in crociera
  2. anche in
  3. Agenzia di viaggi in crociera

Scritti dall'azienda

We are Worldwide Cruise Specialists; providing our clients with the best tailor-made and bespoke cruise holidays. We are a well-established online travel company based in the UK and provide cruise holidays departing from the UK to various worldwide locations. As part of a travel group we have excellent deals with numerous cruise lines, airlines and hotel groups; offering you some of the lowest deals around the world. We are passionate about finding you the right cruise holiday at the right price and will work with you to help you find your perfect holiday.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

915 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(915)

75 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Customer service

First of all I would like to thank Eddie for replying to my emails so promptly as I have sent many asking different questions, also his patience with me
I got to speak to him today over the phone and answered every question in detail full marks for customer service
All the itinerary was clear of where and when we will be at the different locations so well done from me 😀

19 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

A pleasure to deal with!

I have been working with Worldwide Holidays over the last couple of weeks discussing a Japan cruise & stay holiday. Eddie has been great to work with. He responded quickly to emails and questions and he was happy to offer advice and suggest options and alternatives. Booking was completed quickly and professionally at a really competitive price. Based on experience so far I would be happy to recommend Eddie and Worldwide Holidays.

12 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

World Wide Review for Senior Consultant Jessica

My Wife and myself always book our cruises through Worldwide Cruises, not because your prices are the best but because you have a brilliant consultant,who is the most diligent, delightful, understanding person we have known to deal with our demanding needs. Jessica is always prepared to go that extra mile for us to fined what two demanding customers want at any time we call or mail her. She has a fantastic sense of humour always curtious You could not have a nicer consultant The jewel in the crown! She is an asset to your company.

6 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Joseph was really helpful from our…

Joseph was really helpful from our first enquiry to booking. Sorted flights and transfers for us, plus an overnight hotel in Rome. We can't wait for September!

28 aprile 2026
Non scritta su invito
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Risposta di Worldwide Cruises

Thank you for your lovely review. We’re so pleased Joseph was able to help from your first enquiry through to booking, including your flights, transfers and hotel in Rome. We hope you have a fantastic trip in September and look forward to helping you again in the future.

Valutata 5 stelle su 5

Gary did an excellent job finding us a…

Gary did an excellent job finding us a room close to other family members when the ship was close to being full. He also provided great advice when choosing the cruise and discussing the add on options.

22 aprile 2026
Non scritta su invito
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Risposta di Worldwide Cruises

Thank you for your kind feedback. We’re delighted to hear Gary was able to secure a room close to your family, especially with the ship nearly full. It’s great to know his advice helped you choose the right cruise and add-on options. We hope you have a fantastic trip and look forward to assisting you again soon.

Valutata 5 stelle su 5

Comprehensive and enthusiastic…

Comprehensive and enthusiastic explanation of the communication of the cruise itinerary and experience

23 aprile 2026
Non scritta su invito
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Risposta di Worldwide Cruises

Thank you for your feedback. We’re pleased to hear you found the explanation of the cruise itinerary and overall experience both comprehensive and enthusiastic. We aim to make every step clear and exciting from the outset. We look forward to helping you plan your next trip.

Valutata 5 stelle su 5

Initially I was sceptical about booking…

Initially I was sceptical about booking with a different company to that which I always use. However Eddie put my mind at rest and the price offered was amazing. He has been super helpful and patient with my endless questions.

15 aprile 2026
Non scritta su invito
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Risposta di Worldwide Cruises

Thank you for your lovely review. We completely understand your initial hesitation, so it’s great to hear Eddie was able to put your mind at ease. We’re delighted you were happy with the price and the support he provided throughout, especially with all your questions. We really appreciate your trust and look forward to helping you again in the future.

Valutata 5 stelle su 5

Dealing with Eddie was the best booking…

Dealing with Eddie was the best booking experience ever, super knowledge and so efficient. When we noticed an issue with the booking name, it was corrected immediately.

15 aprile 2026
Non scritta su invito
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Risposta di Worldwide Cruises

Thank you so much for your fantastic feedback!
We’re delighted to hear that Eddie provided you with such a smooth and efficient booking experience. His knowledge and attention to detail really make a difference, and we’re especially pleased that the name issue was resolved quickly for you.
We truly appreciate you choosing Worldwide Cruises and look forward to helping you plan your next trip!

Valutata 5 stelle su 5

Mo has a wealth of experience and knowledge - very professional

This is the third time we have booked with Mo. He is professional, has a wealth of knowledge and can be relied upon to give an honest and efficient service. He draws upon his experience both professional and personal to help you find exactly what you are looking for.

20 aprile 2026
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Risposta di Worldwide Cruises

Thank you for your continued trust in us!
We’re delighted to hear that Mo has once again delivered a professional, knowledgeable, and honest service. It’s great to know his experience helps in finding exactly the right trip every time.
We truly appreciate your loyalty and look forward to helping you plan many more amazing holidays with Worldwide Cruises!

Valutata 5 stelle su 5

We received wonderful service from our…

We received wonderful service from our first approach with Eddie. Answering all our questions and confirming availability promptly and always with a happy professional demeanour.
We were very pleased with the assistance we received and felt confident our travel details were secured accurately giving us peace of mind.
Great company providing great service.
Shona & Thomas

15 aprile 2026
Non scritta su invito
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Risposta di Worldwide Cruises

Thank you, Shona & Thomas, for your kind words!

We’re so pleased to hear that Eddie provided such a positive experience from your very first enquiry. Delivering prompt, professional service and giving our customers complete confidence and peace of mind is exactly what we aim for.

Your feedback means a lot to us, and we truly appreciate you choosing Worldwide Cruises. We look forward to helping you plan your next trip!

Valutata 5 stelle su 5

A pleasure to deal with

A pleasure to deal with. I provided a rough outline and Eddie came up with a perfect itinerary.

13 aprile 2026
Non scritta su invito
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Risposta di Worldwide Cruises

Thank you for your lovely feedback!
We’re delighted to hear that Eddie was able to turn your ideas into the perfect itinerary. Making the process easy and enjoyable is exactly what we aim for.
We really appreciate you choosing Worldwide Cruises and hope to assist you again soon!

Valutata 5 stelle su 5

Great service

Great service from Joseph as we made lots of changes . He was patient with us and made sure he got back to us in a timely manner

10 aprile 2026
Non scritta su invito
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Risposta di Worldwide Cruises

Thank you for your kind feedback!

We’re so pleased to hear that Joseph provided great service throughout your booking, especially while handling multiple changes. His patience and commitment to keeping you updated are exactly what we strive for.

We really appreciate you choosing Worldwide Cruises and look forward to helping you again in the future!

Valutata 5 stelle su 5

Charming and easy

Such an easy process guided by genuinely friendly and helpful agent (Mo) who seemed excited to help me plan the trip and more than willing to adapt the initial US stay to something that differed from the advertised package.

16 aprile 2026
Non scritta su invito
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Risposta di Worldwide Cruises

Thank you for your wonderful feedback!
We’re delighted to hear that Mo made the whole process so easy and enjoyable for you. It’s great to know he was able to tailor the trip to your preferences and go beyond the original package to create something that suited you perfectly.
We really appreciate you choosing Worldwide Cruises and hope you have an amazing trip!

Valutata 5 stelle su 5

Neil was so helpful from start to…

Neil was so helpful from start to finish in assisting me with booking my dream cruise holiday. He was patient and answered every question I had (and I had a lot!) very quickly.

I would recommend Worldwide Cruises to anyone looking for an amazing trip of a lifetime. Thank you Neil and team!

18 aprile 2026
Non scritta su invito
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Risposta di Worldwide Cruises

Thank you for your wonderful review!
We’re delighted to hear that Neil was able to support you every step of the way in planning your dream cruise holiday. His patience and dedication to answering every question are exactly what we strive for.
Your recommendation means a great deal to us, and we truly appreciate you choosing Worldwide Cruises. We hope you have an unforgettable trip and look forward to helping you again in the future!

Valutata 1 stelle su 5

I booked a cruise package with…

I booked a cruise package with Worldwide Cruises for a March 26 departure covering Nashville, Memphis, and New Orleans, and the entire experience was extremely disappointing from start to finish.

To begin with, I was sold what I believed would be quality flights, but instead was booked onto American Airlines, which was nowhere near the standard I expected compared to British Airways. The travel experience was poor and set the tone for the rest of the trip.

We stayed in four different hotels before the cruise, all of which were supposedly “paid for.” However, on arrival at each hotel, we were required to pay a $100 deposit — totaling $400 out of pocket before we even boarded the ship. This was not made clear in advance and felt very misleading.

The return journey was even worse. Our American Airlines flight was delayed by 24 hours, and during this time, our luggage was lost. I received no meaningful support or communication from Worldwide Cruises, British Airways, or American Airlines throughout this ordeal.

To make matters worse, my lost luggage contained my house keys and car keys. My car was left stranded at Heathrow Airport for two extra days, and I had to pay for a locksmith just to get back into my flat. The stress and additional cost were completely unacceptable, and no one has taken responsibility or offered compensation.

As for the cruise itself on the Norwegian Escape departing from New Orleans, it was very basic and did not meet expectations. Even essentials like Wi-Fi were not included — only 15 minutes were free, and after that, you had to pay. For a cruise of this level, that is simply not good enough.

Overall, this was a frustrating and costly experience with poor communication, hidden costs, and lack of accountability. I would not recommend Worldwide Cruises and will certainly not be booking with them again.

2 marzo 2026
Non scritta su invito
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Risposta di Worldwide Cruises

Hi Mark,

Thank you for taking the time to share your feedback. We’re sorry to hear that parts of your trip did not meet your expectations.

We completely understand how frustrating flight delays and lost luggage can be. Your flights were operated by American Airlines, a partner of British Airways within the same alliance, and disruption and baggage handling are managed directly by the airline. We do appreciate how stressful this situation must have been, particularly with the impact on your return home.

In regard to the hotels, the deposits requested on arrival are standard practice worldwide and are fully refundable security holds set by each property. This information is included within the hotel documentation provided prior to travel, however we appreciate it can still come as a surprise and will continue working to make this clearer.

Regarding your cruise on Norwegian Escape with Norwegian Cruise Line, their fares are structured to offer flexibility, with optional extras such as Wi-Fi packages available to purchase. We understand expectations can vary and will continue improving how inclusions are presented at the time of booking.

We’re also sorry to hear that you felt unsupported during the disruption. While airlines manage delays directly, we always aim to assist where possible and your feedback has been noted as we continue to improve our communication.

We do appreciate you travelling with us and are sorry that this experience has impacted your overall impression. If you would like to discuss this further, please feel free to contact our team directly.

Kind regards,
Worldwide Cruises Team

Valutata 5 stelle su 5

Eddie was so helpful

Eddie was so helpful, answered my emails very promptly, even on a Sunday evening, booked a 16 night cruise to Hawaii via San Francisco.

14 aprile 2026
Non scritta su invito
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Risposta di Worldwide Cruises

Hi,

Thank you for your lovely feedback. We’re really pleased to hear that Eddie was so helpful and responsive, even over the weekend.

A 16-night cruise to Hawaii via San Francisco sounds like an incredible trip. We’ll be sure to pass your kind comments on to Eddie.

We appreciate you booking with Worldwide Cruises and wish you a fantastic holiday.

Kind regards,
Worldwide Cruises Team

Valutata 5 stelle su 5

Highly recommended.

We travelled to Nashville, then to Memphis on the Greyhound Bus, then onto New Orleans on the Amtrak, followed by a week cruising around the Caribbean. The trip was absolutely flawless thanks to the meticulous planning, attention to detail and overall fantastic customer service that we received from Eddie at Worldwide Cruises. Would highly recommend.

16 marzo 2026
Non scritta su invito
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Risposta di Worldwide Cruises

Hi,

Thank you so much for your wonderful review. Your journey through Nashville, Memphis, New Orleans and the Caribbean sounds like an incredible experience.

We’re so pleased Eddie’s meticulous planning and service helped make everything run smoothly. We’ll be sure to share your feedback with him.

Thank you for recommending us, we look forward to helping you plan your next adventure.

Kind regards,
Worldwide Cruises Team

Valutata 5 stelle su 5

Neil at Worldwide Cruises was fantastic…

Neil at Worldwide Cruises was fantastic from start to finish. From our first conversation, he was friendly, knowledgeable, and genuinely interested in making sure we get the best from our upcoming holiday in May this year. His patience, and attention to detail made the whole booking process smooth and stress-free, we can’t thank him enough for organising our trip for us.
Neil took the time to understand exactly what we wanted from our cruise and found the best cabin options available for us; always quick to respond to questions he went above and beyond to make sure everything would be perfect from start to finish,I wouldn’t hesitate to recommend Neil to anyone planning a holiday.

9 febbraio 2026
Non scritta su invito

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