World Tour Store Recensioni 

1526
•
TrustScore 4.5 su 5

4,3

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Valutata 4 stelle su 5

I was not happy as i received a call from the agent that price has increased after booking my ticket, Agent Honey explained the situation and stayed patient when i was looking around other websites. H... Leggi di più

Valutata 5 stelle su 5

World Tour Store is a reliable service, and they’re always here to help you out! They genuinely care about your journey, and you're bound to love your experience, insha Allah. Feel free to reach out... Leggi di più

Valutata 5 stelle su 5

Thank you Yash. I received an Excellent service from Yash at this flight Agency. His patience, clear explanations and genuine care made the booking process smooth and trustworthy. He restored my conf... Leggi di più

Valutata 5 stelle su 5

I had a follow up phone call from Bhavna Dutt, to ensure that my trip had gone well. This made a pleasant change from companies taking your money and not checking back. I will be looking at flig... Leggi di più

Dettagli dell'azienda

  1. Compagnia aerea

Scritti dall'azienda

World Tour Store strongly believes and follows the concept of “Travel with a Smile”. Our team at World tour Store are passionate travellers themselves, and strive to provide you with the best experience you deserve. We understand the ever-evolving needs of travellers, and ensure every trip is planned to perfection. So, whether you are travelling to see your loved ones, up a business trip, a leisure holiday or an adventurous excursion- just let us know your travel needs, budget and specific desires & we'll plan and organize for you the Most Memorable Holiday! Complementing our decades long industry exposure, we have built strong corporate alliance with over 200 airlines and thousands of renowned hotels globally. This enables World Tour Store to offer you an exclusive deal each time you fly which would rightly fit your budget. Our easy payments schemes are designed to support you further, as we will always make you smile when you travel.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

2K recensioni

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Ha risposto al 49% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,3

Tutte le recensioni

(1526)

605 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

!!! BE CAREFUL, PRICE WILL INCREASE IN 24 HOURS AND NOT REFUNDING MONEY !!!

I booked a flight through WorldTourStore.co.uk. During the booking process, I was quoted a fare of £457 and received an email confirming that the booking process and payment had been completed successfully, along with a booking reference number.

The email stated that the ticket would be confirmed within 24 hours. However, on contacting the company after 24 hours, it was informed that the airline (Air India) had not confirmed the ticket and that I would need to pay an additional £29, increasing the total cost to approximately £486, before the ticket could be issued.

My concern is that the advertised price was not the final confirmed ticket price, and I was only informed of the additional charge after payment had already been taken. Consumers should carefully review the booking terms and be aware that the initial fare quoted may not necessarily be the final amount required to issue the ticket.

They said they have processed the refund , but refund is still not done after 8 working days.
I was very much disappointed by the process. This has not only wasted my time but had given me stress and frustration.

12 agosto 2026
Non scritta su invito
Logo di World Tour Store

Risposta di World Tour Store

Dear Rameshchandra,

Thank you for sharing your feedback.

We sincerely apologise for the inconvenience caused during your booking experience. We have personally connected with you regarding this matter and also apologised for the difficulties you faced.

As discussed, the refund was initiated on 21st August, and we are pleased to confirm that you have now received the refund. The time taken for the amount to reflect was within the standard banking refund processing timeline.

However, we completely understand that the waiting period may have felt longer than expected, and we sincerely apologise if you felt there was a delay or inconvenience caused during the process.

Should you require any further assistance in the future, please feel free to contact us directly. We’ll be happy to assist you.

Kind regards,
World Tour Store Team

Valutata 4 stelle su 5

I found the fare through one of the big…

I found the fare through one of the big comparison sites, though the ticket did not go through intially. I got a call to let me know and discussed the options for the fare I could not secure and for the dates requested, there was a minor increase but nothing stupid. Unlike another provider on a different routing the offered date didn’t exist and the actual offer was 1000 more. Thats my only reason for a 4 star service and speed was all great value was great I would definitley use again.

The ticketing took a little longer than i thought but that is an airline issue.

16 agosto 2026
Valutata 5 stelle su 5

I appreciate the effort of Bhavan…

I appreciate the effort of Bhavan especially on my ticket:-
1- For searching cheap tickets for me
2- For your constant calls to advise me when I was about to give up
3- For introducing all your company services
4- For your time .
My prayers for you is all the best of luck in your career.
Thanks
Joshua.

19 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Dear World Tour Store Team,



Dear World Tour Store Team,

Thank you for the great experience.
I would like to give a 5-star rating and special appreciation to *Raj* and *Bhavna* for their excellent service. They were very helpful, patient, and made sure everything was sorted correctly for me.

Really appreciate their support!

18 agosto 2026
Valutata 5 stelle su 5

My ticket purchase experience. …

The company handled my request professionally. I was able to receive my e-ticket within the specified period. Sandy was the staff that attended to me. Excellent delivery.

30 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Bhavana layle

Bhavana layle
She has doing a great work and help me for ticket and consistently showing commitment to her job . I really appreciate that and positive attitude. She is kind and amazing person !
I will recommend to anyone to have her online
Thank you so much

18 agosto 2026
Non scritta su invito
Valutata 2 stelle su 5

This company demanded a five star…

This company demanded a five star review before the deal was completed. Anything they tell you should be taken with a pinch of salt

15 agosto 2026
Non scritta su invito
Logo di World Tour Store

Risposta di World Tour Store

Dear Michael,

Thank you for sharing your feedback. We’re genuinely sorry to learn that you felt pressured to leave a five-star review before your booking was completed.

We take feedback and customer trust very seriously, and we understand how important it is for reviews to reflect a customer’s genuine experience. We would never want you to feel that leaving a positive review was a condition of receiving our service.

We sincerely apologise for any communication or interaction that may have given you this impression. We will be reviewing the matter internally to ensure that our communication with customers remains clear, transparent, and professional throughout the booking process.

We appreciate you bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Kind regards,
World Tour Store Team

Valutata 5 stelle su 5

Bhavna and Rahul delivered excellent…

Bhavna and Rahul delivered excellent service throughout the entire process. Their after-sales support was particularly impressive—they remained highly engaging, consistently supportive, and always courteous over the phone. A truly great experience.

18 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Personalised care

Semmi (and Sandy) provided brilliant personalised care, following up on a scheduled airline change by going the extra mile when offering us available alternatives, going to great lengths to phone/text...to get this sorted to our satisfaction as soon as possible.

17 agosto 2026
Valutata 5 stelle su 5

Good advice and communication

Good advice and communication from Rahul. I received my e-ticket within the promised timeframe. Bhavna was also kind enough to call a few days later to check that everything had gone well. Thank you both for your excellent customer service and support throughout the process.

5 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Suksham was wonderfully helpful in…

Suksham was wonderfully helpful in organising and securing a tricky last minute long distance flight for a conference. Was alway available (and out of hours too) for questions and help when needed. This is the second time I have used this company and very impressed. Thank you to Suksham.

10 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

I had a wonderful experience with Semmi…

I had a wonderful experience with Semmi from World Tour Store. She was extremely helpful and supportive throughout the process, especially with filling out my compensation claim and booking my tickets.
She made everything much easier and took the time to guide me through each step patiently and professionally. I truly appreciate her excellent customer service, kindness, and prompt assistance.
Thank you so much, Semmi, for your great help. Highly recommended! ⭐⭐⭐⭐⭐

17 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

amazing customer…

Very good prices and amazing customer service we had an issue for adding an extra bag after the booking and all the team helped resolve the issue but a big particular thanks for Mr Rishi his kindness and professianilism was outstanding highly recommended travel agency

16 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Semmi provided exceptional service and support during our flight change process and I am very pleased with the service. Highly recommended.

Thanks
Sachin

6 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Thanks World Tour Store

Thanks to Bhavna Dutt and Honey at world tours for sorting out my flights. Managed to get a great deal with them. Easy and professional and kept up-to-date with everything. Top class will be returning to book more flights real soon.

15 agosto 2026

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