World Tour Store Recensioni 

1525
•
TrustScore 4.5 su 5

4,3

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Valutata 1 stelle su 5

Beware , you will have the most shocking customer service. I’m re sending this review as the company had my previous honest review removed! (This should never be allowed, what is the point of rev... Leggi di più

Valutata 5 stelle su 5

World Tour Store is a reliable service, and they’re always here to help you out! They genuinely care about your journey, and you're bound to love your experience, insha Allah. Feel free to reach out... Leggi di più

Valutata 5 stelle su 5

Thank you Yash. I received an Excellent service from Yash at this flight Agency. His patience, clear explanations and genuine care made the booking process smooth and trustworthy. He restored my conf... Leggi di più

Valutata 5 stelle su 5

I had a follow up phone call from Bhavna Dutt, to ensure that my trip had gone well. This made a pleasant change from companies taking your money and not checking back. I will be looking at flig... Leggi di più

Dettagli dell'azienda

  1. Compagnia aerea

Scritti dall'azienda

World Tour Store strongly believes and follows the concept of “Travel with a Smile”. Our team at World tour Store are passionate travellers themselves, and strive to provide you with the best experience you deserve. We understand the ever-evolving needs of travellers, and ensure every trip is planned to perfection. So, whether you are travelling to see your loved ones, up a business trip, a leisure holiday or an adventurous excursion- just let us know your travel needs, budget and specific desires & we'll plan and organize for you the Most Memorable Holiday! Complementing our decades long industry exposure, we have built strong corporate alliance with over 200 airlines and thousands of renowned hotels globally. This enables World Tour Store to offer you an exclusive deal each time you fly which would rightly fit your budget. Our easy payments schemes are designed to support you further, as we will always make you smile when you travel.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 49% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,3

Tutte le recensioni

(1525)

604 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good Evening

Good Evening.
We had an amazing holiday with family and friends. Soniya Made our experience seamless, despite the challenges we faced ,she was there for us all through making sure we were cared.
Soniya was available at the very hour on need and she never abandoned us,so for this reason, we will be booking with your in the future.
May the Lord continue to bless you and also this great company.
Thank you E.M

12 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Not great

Took our booking and took payment, only to say that the flight booked wasn't available. They then tried to swap it for a different flight or get us to pay more for a Flexi ticket.

29 agosto 2026
Non scritta su invito
Logo di World Tour Store

Risposta di World Tour Store

Dear Benjamin,

We sincerely apologise for the frustration and inconvenience caused during your booking experience.

We have reviewed the details of your case .Please note that airline fares and seat availability are dynamic in nature and can change at any time based on the airline’s inventory, demand, and availability. As a result, the fare available at the time of ticket issuance may differ from the fare initially displayed or quoted.

Nevertheless, we sincerely regret that the overall experience did not meet your expectations and apologise for any confusion or inconvenience caused during the process.

Thank you for sharing your feedback. We value your comments and will continue working to make our booking process clearer and smoother for our customers.

Kind regards,
World Tour Store Team

Valutata 5 stelle su 5

Emirates Flight Tickets

I have purchased Emirates Flight Tickets from World Tour Store this week.
I had a brilliant experience.
I dealt with Yash. What an amazing person he was. Went extra mile definitely to help me with my Itinerary.
I will definitely come back to them for the future flights.
Highly recommended.

28 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Impressive service

I searched my long haul flights via Cheapflights, and World Tour Store was listed with the best price and duration.
After I booked the tickets, I didn’t get confirmation immediately, I received a phone call from Jahid advising me that the price I’ve paid was no longer available, I’ll have to pay a few hundred pounds more to get it. Then I asked him to cancel the payment, and I’ll book a different tickets with different date and route listed from Skyscanner, and the price is also good.
Javid immediately looked for that flights, and contacted his manger to negotiate the price for me, at the end we made the deal.
The booking confirmation was emailed to me immediately, and I received the E-ticket 48 hours later by Soniya.
I’m very happy with the proficiency of their service, and will come back to look for flights in the future.
Thanks again Jahid!

24 agosto 2026
Non scritta su invito
Valutata 2 stelle su 5

Incorrect Flight Availability and Pricing Details

The flight shown was not actually available, and the pricing information was inaccurate. After contacting Worldtourstore.co.uk, I found a price difference of more than £60 compared with Cheapflights.com for the same flight. The information provided was misleading and should be reviewed. However, I would like to acknowledge that the customer service representative was helpful.

26 agosto 2026
Non scritta su invito
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Risposta di World Tour Store

Dear Customer,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience regarding the flight availability and the difference in pricing you encountered.

We understand how frustrating it can be to find that a flight displayed during your search is no longer available or that the fare differs when you proceed with the booking. Flight availability and fares are dynamic and can change in real time based on airline inventory, which may sometimes result in differences between displayed and final prices or between different travel platforms.

That said, we completely understand your concern and appreciate you bringing this to our attention. We will review the matter internally to ensure that the information presented to our customers is as clear and accurate as possible.

We’re also pleased to know that our customer service representative was helpful during your interaction. We’ll certainly share your positive feedback with the team.

Thank you again for your feedback. We value your comments and hope to provide you with a smoother experience in the future.

Kind regards,
World Tour Store Team

Valutata 1 stelle su 5

World Tour Store Ltd

World Tour Store Ltd — Very Negative Review

AVOID THIS COMPANY — ABSOLUTELY TERRIBLE EXPERIENCE

I would strongly advise anyone to stay well away from World Tour Store Ltd.

I booked an airline ticket with them, agreed the price and paid the money they asked for. The very next day, they contacted me demanding even more money on top of what I had already paid. When I refused and explained that this extra charge was never part of our agreement, I requested a refund.

Since then, I have been ignored and given the runaround. I have contacted them numerous times and spoken to different members of staff, but I keep getting excuses and promises that the refund is “being processed”.

In my experience, the communication has been absolutely appalling, and I have been given conflicting information by different members of staff. I have completely lost confidence in this company.

If you value your money and your time, think very carefully before booking anything with World Tour Store Ltd. My experience has been extremely stressful and frustrating, and I would not recommend this company to anyone.

Stay away and use a more reputable travel company.

10 agosto 2026
Non scritta su invito
Logo di World Tour Store

Risposta di World Tour Store

Dear Mr. Chouhan,

Thank you for sharing your concerns with us. We sincerely regret the frustration and inconvenience you experienced during the handling of your booking.

We have reviewed your case and can confirm that a full refund has been initiated for your booking. The booking has also been marked as refunded in our system.

Our team has made several attempts to contact you to provide an update and assist you further; however, we were unable to reach you as we did not receive a response.

We understand your concerns regarding the communication and the multiple follow-ups involved. We sincerely apologise for any confusion or inconvenience this may have caused and appreciate your patience while the matter was being resolved.

We value your feedback and have noted your concerns internally to help us improve the overall customer experience.

Should you require any further assistance regarding the refund, please feel free to contact us, and we will be happy to assist.

Kind regards,
World Tour Store
Customer Care Team

Valutata 5 stelle su 5

Amazing support

I had amazing support from Bhavna, she really tried hard to find me the bets deals with my specific travel timings and also during peak Aug season.
Giving 5 stars for all great support, highly recommended.

7 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Sonam , bhavna are very helpful

The staff are great, the very helpful, Sonam was superb. Bhavna was helpful with call back making sure all is going well. I think this company are great, genuinely helping customer. I'd used them again.

22 agosto 2026

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