Fly Sharp Recensioni 2.641

Wanted to swap my return flight for a different date soon after booking and they tried charging me £160 penalty that they wouldn’t move on. I understand there being some fee for doing so but as extortionate as this I don’t think is the right way to look after your customers after already spending a lot of money with you. Other companies charge a lot less some even do it for free as a gesture of good will so I’d suggest avoiding flysharp and booking direct or with other agents

Very poor customer service, particularly with regards to cancellations and refunds. I booked my flight through on Indigo airlines through Flysharp and the flight was cancelled by the airlines. I was promised a full refund within 4 weeks. However whenever I phone up they keep on saying that it is delayed, refuse to take ownership or responsibility saying it is not their faut. Spoke to someone who gave her name as Arathi at around 12:50 pm GMT on 16/04/2026who was rude and unhelpful.

I had booked a ticket from booking.com flysharp , I had made a mistake while booking the ticket and as soon as I saw it I called the flysharp to change it . I was told to pay more money to fix that mistake and I did on the 15th of march and I was told it will be sorted in 24 to 48 hours ever since that day the guy dealing with my booking ‘felix’ is dogging me around, every time I call them someone or the other picks up and says felix is not in the office and they will ask him to call me back asap for 15 days I’ve been hearing that same excuse on 15 of April I had called back and one lady picked up and said he will be calling you back, I called back in 10 mins one other male received and said he is done for the day, I then said I just called like 10 mins ago and I was told he was on another call, he then replied saying oh I don’t know he might be off or on his break , this people have been lying every Since and I don’t know how legit this company is, please avoid this travel agent, it’s more like a fraud

Worst customer support. The number they have given doesn’t work and the email looks suspicious and takes forever to reply. I had to reschedule my flight and I have been trying to contact them for 3 days now, with any luck. Please do yourself a favour and do not book with them.

I spoke with Kunal from Flysharp, and he has resolved the enquiry very well

Was assisted by Kunal over call regarding refund, was a great help.

I would strongly advise against booking with Fly Sharp. Even if they offer discounts, it’s far better to book directly through the airline or official websites.

Their customer service is extremely poor. It took around 4-5 weeks for us to receive a refund, and even then, they deducted additional fees during the cancellation process. In fact, you’re likely to receive a better refund if you book directly.

I had to call customer support multiple times just to follow up, and they still delayed processing the refund. Overall, a very frustrating experience and not worth the hassle.

Shocking customer service, dishonest staff. Never use again. No reply to email and promises of someone will call you back.

Okay i will send you from another email tell me which email you want me to send to.

I booked with FlySharp on the 5th March for a Trip to Thailand, was promised a full refund on the 7th of March and 5 weeks later… I’m still chasing this refund. I have sent emails to them and still haven’t got back to me.

great experience

Good customer service.

I am 100% happy excellent coustmer service well done

Had to cancel a flight around 20 minutes after booking because I had to change some dates. Charged me £550 to cancel. Then shortchanged my refund by another £250.

Wouldn't even give 1 star. How they operate is beyond me. Rude, unhelpful and the number is there just to take money.

Should of checked reviews before buying through them.

The 5 star reviews are comical...

I’m very happy to book my flight ticket with fly sharp, Kartik was very helpful and co-operative.
I wanted to re-schedule my flight, so Kartik helped me to do it. I will definitely refer to my friends and book my flight tickets with fly Sharp.

AVOID THIS SCAMMING COMPANY!!! FLIGHT CANCELLED BY AIRLINE, IVE EMAILED THEM 5 TIMES IN THE LAST 2 MONTHS REQUESTING A REFUND. IGNORED EVERY TIME WITHOUT REFUND

Rude ill informed customer service. I had queries about our flights being rescheduled, baggage allowance and updating our contact details on the airlines websites. I had over 7 phone calls and 3 emails with Flysharp, till I got answers from them.
Highly do not recommend

Definitely not recommended.
Air India have changed my flights and need to find out what can be done about it.
Called twice, yesterday and first thing this morning, been told twice that I would get a call back from the relevant department with in 15 minutes.
Still waiting……..

Flights got changed causing huge inconvenience, when contacting customer support they would not offer any assistance to change and were very rude. No matter how much money you save with this company if you book, do not do it - if anything goes wrong you will receive no support.