Really helpful advice given by staff at local outlet (Whitminster). Price given was very competitive. Ordered online and soon had phone call to arrange delivery which was done within a couple of days... Leggi di più
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Bought a mains powered garden water feature. Instructions show cable with plug, no plug attached to cable. Spoke to customer services who told me they can’t supply with plug & to get an electrician!... Leggi di più
I ordered a water feature and after 10 days it hadn't arrived. I messaged the company and they immediately rang me and sent another one out that arrived the next day. Brilliant customer service. Very... Leggi di più
We visited Ullesthorpe world of water today looking for plants for our dipping tank. Total novices here. The helpfulness and knowledge of the staff was brilliant. We didn't get the names but nothing w... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Founded over 30 years ago, World of Water quickly became one of the UK's leading water garden and Aquarium specialist. If you are looking to build a garden pond, water feature or even a koi pond World of Water can help with all the advice on all the equipment you will need including Pond Pumps, Filters, and Pond Liners. Planting a pond? Our stores have a large range of aquatic plants including water lilies, oxygenators, marginal, marsh and deep water plants as well as a large range of native plants from UK nurseries. Once the pond has settled, make a trip to World of Water for your pond fish, from the spring to autumn you find a massive range of pond fish including, hand picked Koi, Orfe, Goldfish, Tench, Shubunkins, Sarasa Comets and more. Most our stores also have a large aquarium department specializing in tropical fish and all the equipment including tanks, filters and the latest lighting. If marine is your thing we also have a few stores who have a dedicated marine section (please check our website for each stores range) Price Promise "We won't be beaten" we will happily beat any advertised price (excluding auction sites)
Informazioni di contatto
Hastings Raod, TN17 4PL, Cranbook, Regno Unito
- Mail Order 01580 243 333
- direct@worldofwater.com
- worldofwater.com
4,6
Eccellente
1K recensioni
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Ha risposto al 16% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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EvFirst class service.
Everything was fine apart from the fact that my order was not in stock at the time of ordering but this was quickly rectified and I was kept fully informed.
29 settembre 2023
Risposta di World of Water Aquatic Centres
Thank you for leaving us a review. We work hard to ensure stock levels are update to date and customers are notified on their orders. Have a great evening.
Another purchase …
I always order the same products which are easy to find on the website. Dispatch and delivery times are very fast and communication excellent.
27 settembre 2023
Risposta di World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for your loyal custom. Have a great weekend.
Good product but did not receive…
Good product but did not receive notification to confirm delivery.
No instructions to make the top surround either.
26 settembre 2023
Risposta di World of Water Aquatic Centres
Thank you for leaving us a review. We are pleased that you are happy with the product. We will pass your feedback onto the manufacturer, as this was sent directly to you from them, and they use their own courier and tracking system. Have a great week.
Good products.
26 settembre 2023
Risposta di World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great weekend.
Risposta di World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great weekend.
I had a problem with paying on-line and…
I had a problem with paying on-line and you were so helpful over the phone and were able to take payment.
Plants were very well package and arrived in excellent condition. Thank you.
25 settembre 2023
Risposta di World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We are delighted that we could assist you on the phone and that you are pleased with your plants.
Beat my expectations
21 settembre 2023
Risposta di World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We are delighted that we beat your expectations.
Easy ordering system
Easy ordering system, quick delivery, expertly packed to safeguard products and was just what I wanted. Would recommend to others
22 settembre 2023
Risposta di World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great evening.
Fantastic service from Anthony
I had a night mare at my local garden center trying to find me a spare part ..called and spoke to a gentleman called Anthony, very very helpful and found the part I needed, a spare remote control for my water fountain to keep my grandson happy in the garden as he loves the water.,I can say the service I received today was outstanding , I will be using this company again.
Once again Anthony thanks a million for your support and 💯 in customer service , you certainly done the company proud .
Jeanny stacey
13 settembre 2023
Non scritta su invito
Risposta di World of Water Aquatic Centres
Thank you for leaving us a 5 star review and such lovely feedback. We will make sure your kind words are passed onto Anthony. We will be delighted to help again in the future, should you need any assistance. Have a great evening.
Risposta di World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We work hard to keep our prices low and are delighted with your feedback on our service. Have a great weekend.
Parcel arrived ok, no damage
Parcel arrived, no damage, all ok. However it took too long to arrive by Parcel Force (might have been on strike). Ordered on 25/8/23 arrived on 4/9/23. Other that this, no problems, thank you
28 agosto 2023
Quick delivery
28 agosto 2023
Risposta di World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great weekend.
Excellent filter good value thanks
24 agosto 2023
Risposta di World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We are delighted that you are pleased with your new filter. Have a great day.
Helpful advice, good price.
Helpful advice on suitable size of Oase pump to replace 12yo one and work with existing filter. Good price and prompt delivery too
22 agosto 2023
Risposta di World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We will pass your kind feedback onto the team. Have a great weekend
Great people have been buying from them…
Great people have been buying from them for years and there delivery is very fast so hope to be buying for many more years to come . Keep up the good service.
22 agosto 2023
Risposta di World of Water Aquatic Centres
Thank you for leaving us a review. We apologise that your order was delivered in this manner and we will be chasing this up with our couriers.
Risposta di World of Water Aquatic Centres
Thank you for leaving us a review. Have a lovely weekend.
Excellent and VERY prompt delivery
Placed my order for 4 x 2kg tubs of fish food for our fish in our pond and some pond treatment. The website said to expect delivery to be 3-5 working days. To my pleasant shock, the delivery arrived the day after I placed the order. Excellent service.
21 agosto 2023
Risposta di World of Water Aquatic Centres
Thank you for leaving us a 5 star review. If items are in stock, we aim to dispatch as soon as possible. We are delighted to have been able to fulfil your order so quickly.
Simple, quick, on time, efficient
Order dealt with simply and quickly. Delivery well packaged and on time. Paid for 5+5 and received 6+6
21 agosto 2023
Risposta di World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great weekend.
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