Really helpful advice given by staff at local outlet (Whitminster). Price given was very competitive. Ordered online and soon had phone call to arrange delivery which was done within a couple of days... Leggi di più
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Bought a mains powered garden water feature. Instructions show cable with plug, no plug attached to cable. Spoke to customer services who told me they can’t supply with plug & to get an electrician!... Leggi di più
I ordered a water feature and after 10 days it hadn't arrived. I messaged the company and they immediately rang me and sent another one out that arrived the next day. Brilliant customer service. Very... Leggi di più
We visited Ullesthorpe world of water today looking for plants for our dipping tank. Total novices here. The helpfulness and knowledge of the staff was brilliant. We didn't get the names but nothing w... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Founded over 30 years ago, World of Water quickly became one of the UK's leading water garden and Aquarium specialist. If you are looking to build a garden pond, water feature or even a koi pond World of Water can help with all the advice on all the equipment you will need including Pond Pumps, Filters, and Pond Liners. Planting a pond? Our stores have a large range of aquatic plants including water lilies, oxygenators, marginal, marsh and deep water plants as well as a large range of native plants from UK nurseries. Once the pond has settled, make a trip to World of Water for your pond fish, from the spring to autumn you find a massive range of pond fish including, hand picked Koi, Orfe, Goldfish, Tench, Shubunkins, Sarasa Comets and more. Most our stores also have a large aquarium department specializing in tropical fish and all the equipment including tanks, filters and the latest lighting. If marine is your thing we also have a few stores who have a dedicated marine section (please check our website for each stores range) Price Promise "We won't be beaten" we will happily beat any advertised price (excluding auction sites)
Informazioni di contatto
Hastings Raod, TN17 4PL, Cranbook, Regno Unito
- Mail Order 01580 243 333
- direct@worldofwater.com
- worldofwater.com
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Good service
Really helpful advice given by staff at local outlet (Whitminster). Price given was very competitive. Ordered online and soon had phone call to arrange delivery which was done within a couple of days.
Very satisfied with whole experience, will certainly use them again.
Good service and advice
Water feature
I ordered a water feature and after 10 days it hadn't arrived. I messaged the company and they immediately rang me and sent another one out that arrived the next day. Brilliant customer service. Very pleased with the water feature and looks great in our garden
A+ item and experience
Quick delivery, fish tank packed really well.Easy to install. Now up and running perfectly for our little fish. Thanks
Excellent value for money product
Excellent value for money product, delivered swiftly!
Very quick service
Pond filter
Needed a filter urgently and water world had just what i needed, and at a good price. Fast delivery helped me get my pond back up and running in a couple of days. Excellent filter by the way.
Does not come with plug
Bought a mains powered garden water feature. Instructions show cable with plug, no plug attached to cable. Spoke to customer services who told me they can’t supply with plug & to get an electrician! Sales blurb should include this information.
The Blagdon uv light I bought didn’t…
The Blagdon uv light I bought didn’t work. I wired up the plug, tried it and nothing. Checked the bulb that came with it and checked the wires again and changed the fuse and still nothing happened.
Very easy to order and delivery was…
Very easy to order and delivery was prompt and delivered with care
Poor Quality & Won’t Buy Again
The order process was simple as I have used the company before. The product was poor on arrival, smaller than expected. Sent by post in polythene bags no water or moisture of any kind in the bags beyond condensation, so plants were almost dead and yellow. Put them into the pond to hope they would recover and they have died and disintegrated in less than a week. Not happy at all.
The best by far!
We visited Ullesthorpe world of water today looking for plants for our dipping tank. Total novices here. The helpfulness and knowledge of the staff was brilliant. We didn't get the names but nothing was too much trouble and the advice was greatly appreciated. They had the best array of plants and the healthiest we had seen (and we have been all over the place looking ). I have a feeling we are going to be regulars!. The adjoining Palmer's garden centre is a must visit also. Would definitely recommend!!
Rattan dining set
Rattan dining set. Bought a rattan dining set , Ben and his staff really helpful.
⭐⭐⭐⭐⭐ Outstanding Service from World of Water
I honestly could not be happier with my experience with World of Water�. From start to finish, the level of customer service, professionalism, and care shown during the purchase and handling of my new tank was absolutely exceptional.
The team went above and beyond to make sure everything was handled perfectly. Their knowledge and advice were incredibly helpful, and nothing ever felt too much trouble. The aquarium arrived in excellent condition, was handled with real care, and the whole process was smooth, organised, and stress-free.
What really stood out was the genuine passion and enthusiasm the staff have for the hobby. They took the time to answer questions, offer guidance, and ensure I had everything needed to get the setup right. It is rare these days to find a company that combines excellent products with such a high standard of customer care.
I would highly recommend World of Water to anyone looking for aquariums, equipment, livestock, or advice. A truly first-class experience and I will definitely be returning for future purchases.
I visited the Blackpool shop with my…
I visited the Blackpool shop with my eldest son of 14 as we were staying in the area and wanting to do some fishing, but have no experience. We spoke to Ben and he took his time to give us information on things we needed as well as setting a new rod and reel up for I rod I bought as my son already had one.
We had issues putting new line on my sons rod and the next day we went back to see if we could get some assistance. Ben wasn't there but a young chap by the name of Timo was the hero of the day and although he couldn't promise success and asked politely if we'd mind if he gave it a go but there might be a chance he could be unsuccessful. We gave him the green light, he managed to get the old line off and sat with us talking us through to get new line on and also gave us some tips on how to manage the rod and reel.
We had a great time fishing after that, and it's all thanks to the lovely staff at this store. Thank you so much!
Excellant Service from Jacob.
We visited World of Water at Rolvenden today and had excellant advice and service from Jacob W.
Jacob was very helpful and went the extra mile in helping get everything we needed to install a new water feature into our garden.
Thank you very much. We appreciated your help today.
Easy to use website and excellent…
Easy to use website and excellent service with prompt delivery.
Excellent customer service
Excellent customer service, highly recommend to anyone who appreciates good service, keen prices and a vast selection of equipment.
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