World Food Shop Recensioni 

294
•
TrustScore 4 su 5

4,2

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Used the app for the first time and enjoyed the experience. Great delivery time, great pricing for the products I wanted, needed to correct my delivery address and contacting them was not a problem. T... Leggi di più

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐ Fast Shipping and High Quality! I ordered Golden Kili Tea boxes on Wednesday and it was shipped the same day - it was already at my door by Friday! The item arrived in perfect condition, secure... Leggi di più

Valutata 5 stelle su 5

First items arrived damaged in transit ie 2 bottles of briannas dressings. Notified world food store and Jonathan organised replacement items quickly and efficiently. Could have had a refund too if I’... Leggi di più

Valutata 2 stelle su 5

I ordered some ingredients for a special recipe and paid for express delivery leaving plenty of time. The package arrived late and I had to buy a pre-made version of the recipe at the last minute.... Leggi di più

Dettagli dell'azienda

  1. Supermercato

Scritti dall'azienda

World Food Shop is a UK based online retail store selling food from all around the world. At World Food Shop, we have over 15 years of combined retail and online retail experience. At World Food Shop, our goal is to provide our customers with a low cost, simple, fast and reliable service. We continually check and negotiate prices to bring you the quality products and shipping services you need at the lowest available prices.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

294 recensioni

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4,2

Tutte le recensioni

(294)

60 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Vifon noodles

Great products and communication when needed help. Fast delivery as well. I highly recommend this company

25 maggio 2025
Valutata 5 stelle su 5

Top Shop…

They sell good quality food from abroad in good condition, on time, well packaged and at the time stated. Very happy with them its my 2nd order and more will follow.

25 aprile 2025
Valutata 1 stelle su 5

Slow boat from China?

I ordered goods 16 days ago and no site of delivery. I was emailed on 3 days after purchase to say the order was on its way and then nothing.

4 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Bloody theives!

Bloody theives!! I ordered and paid for delivery too 2kgs Millet flour received this today and saw the expiry date is for 25th of this month!!
Never order from here again!!!

7 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Waste of time

Ordered twice from this website first time in December, when my tracking wasn’t updated two weeks later I contacted them and they said it has got ‘lost in transit’ even though it had never been handed over to Royal Mail. Thought I would try again in January same thing happened and parcel was ‘lost in transit’ again I contacted Royal Mail and once again they never handed the parcel over to Royal Mail. I’m assuming because they were heavy products they would have been expensive to ship and as to why this happened to me twice and by the time their ‘customer service’ responded back the product was out of stock both times surprise surprise! But I’ve learnt my lesson and not waste my time with them again in the future.

21 gennaio 2025
Non scritta su invito
Logo di World Food Shop

Risposta di World Food Shop

Dear Customer,

Thank you for sharing your feedback.

We sincerely apologize for the frustration you've experienced with your recent orders. We understand how disappointing it can be when a package does not arrive as expected.

We have conducted a thorough investigation and reviewed the CCTV footage regarding your orders. Based on our findings, we can confirm that your package was handed over to Royal Mail for delivery. Unfortunately, once the package is handed over to the carrier, it is beyond our control, and we rely on their processes for delivery.

We truly regret that you had this experience. Please know that your feedback is valuable, and we will continue working to improve our services.

Once again, we apologize for any inconvenience caused and appreciate your understanding.

If there is anything else we can assist you with, feel free to let us know.

Best regards,
World Food Shop

Valutata 3 stelle su 5

I received my goods, two tins of chestnut purée

I received my goods, two tins of chestnut purée, to be precise, a few days late. They were delivered by Amazon, which surprised me, but I didn’t question it. When the tins arrived, they were not only packaged in an envelope wherein the bubble wrap was totally flat but the tins were completely beaten up, massively dented and damaged. It was as if they’d been literally kicked around.
When I contacted customer services, providing them with photographs as evidence, they were apologetic and refunded me as quickly as they could

28 dicembre 2024
Valutata 2 stelle su 5

Customer Sevice sadly lacking

I ordered some ingredients for a special recipe and paid for express delivery leaving plenty of time. The package arrived late and I had to buy a pre-made version of the recipe at the last minute. I am left with other ingredients unused and with short shelf life that will now go to waste. After some to-ing and fro-ing their final answer is that it's Amazon logistics' fault and they've refunded the difference between normal and express shipping.
Not really good enough. Sorry! There's plenty of other places I can buy this stuff, including Amazon.

7 dicembre 2024
Non scritta su invito

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