Wordans Recensioni 1932

Jade did a fantastic job on proactively responding by email. She provided clear details and follow ups that I appreciated! Thank you.

Jade made my customer experience excellent

Jade was very helpful in resolving my issue and made sure the correct size was promptly delivered to me

Ross,
Very good service

Ross has done an amazing job to help in sorting the returned shippment and initiating the refund.

Le service est toujours rapide et parfait ! Je devais annuler une commande, ils l’ont fait sans poser de questions !! Le personnel est toujours parfait

Had a defective product sent to me but Ross responded quickly and corrected the error. Overall, happy customer.

They always find a way of solving problems. Ross is prompt at answering requests and is extremely polite. Highly recommend.

Ross responded to my inquiry in a very courteous manner, he then reached out to the warehouse for information, and was able to provide me with an accurate and timely response. Excellent service!

Horrible customer service! Not only were my hoodies the worst logo quality ever but they shorted me one, never get back to me for days and days, said I can’t get the one missing if it was over a week delivered (I was in florida) they were extremely late delivering. (A month) and closed my case and denied because they think the logo wasn’t that bad. They still won’t send me the one I paid for. I will post this everywhere.

Réponse et aide rapide de la part de Magali. Le retour fût facile grâce à elle. Merci pour cet excellent service, ça fait différent des autres compagnies.

My issue was sorted quickly with the help of Ross.

Your Customer Service Representative 'Ross' was very kind, knowledgeable and patient. He went the extra mile to make sure that my questions were addressed properly and quickly!
Also, I was so impressed with him that I asked if there was a survey that I could do to let the Company know the wonderful staff that it employs!! Thank you!!

Items arrived super quick. Had an issue with an item on my order actually being out of stock but Ross gave me a coupon for the value plus free shipping. When it was back in stock a few days later I was able to order my items.

Ross made the refund process quick and easy. His response to my email was answered in a timely manner and he was able to expedite my refund.

Ross was very helpful in rectifying the issues with my order.

From March to May 5th. While my order was not delivered as Purolator claimed, it was picked up and unfortunately none of the items were of either the previous quality or fit. The service received from Ross, however, was outstanding. He was quick to guide me to the return process and communicated professionally and with expedience. Five stars to Ross.

Edit: that being said, it’s been weeks since they’d promised a refund and are not reachable anymore. So think twice before ordering from Wordan!

It was such a pleasant experience receiving assistance from Magali. I usually don’t mention names when I review businesses but this time I just had to! Thank you, Magali!

I ordered t-shirts and requested a refund immediately upon receiving them on March 28. I returned the items the same day through a Purolator drop-off location. As of today, I still haven’t received my refund.

I’ve tried calling multiple times but couldn’t get through. I also sent several emails, which only get slow responses. I've been speaking with a representative named Christian, but no further action has been taken. It’s now almost a month, and I’m still waiting.

I’m very disappointed—especially since I’ve ordered from them before and purchased multiple shirts. The lack of communication and poor customer service this time is unacceptable. I wouldn’t recommend this experience to others.

I’m really looking forward to some action being taken soon to resolve this.

Placed an order with 300 pieces t-shirts, and only received 155 pieces. Sent email to customer service, tried to call and no response at all.