WoodUpp - Australia Recensioni 

104
•
TrustScore 4.5 su 5

4,4

RIVA Offices - Office 71, 2/14 Edgewater Court, 4217 Robina, Queensland, AU

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Valutata 5 stelle su 5

We visited WoodUpp showroom at Coomera and found the staff friendly and knowledgeable about there products. Overall a good experience. Deliver for the panel we chose was from Melbourne but didn’t take... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

If you're ordering from Australia - expect a massive delay with no communication. Ordered a quite a few things, no response for over a month, you need to followup with them. I'm sure the products... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered two panels - for king size bed head- chose oak with beige felt- cut two circular holes for power point and refitted by electrician- great advice from team to avoid chipping. Delivered on ti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Quick delivery to the door, easy installation and looks amazing. Bonus, our bedroom smell like a forest.

L'azienda ha risposto


Dettagli dell'azienda

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Informazioni su WoodUpp - Australia

Scritti dall'azienda

At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.

We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.

We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.

Designed to Make People Feel Good

Scritti dall'azienda

At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.

Informazioni di contatto

  • RIVA Offices - Office 71, 2/14 Edgewater Court, 4217, Robina, Queensland, Australia

  • 1300966387

4,4

Eccellente

TrustScore 4.5 su 5

104 recensioni

5 stelle
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4,4

Tutte le recensioni

(104)

1652 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Exceptional! Above & Beyond..

We went with WoodUpp late last year for 5 projects throughout our home!! Delivery from East coast we’re in Perth.

Absolutely beautiful product and customer service is way above and beyond!! Even hearing from the owner and delivery logistics to make sure we were happy! We would highly recommend them and their products. 5Star!!! ⭐️⭐️⭐️⭐️⭐️

23 dicembre 2025
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Risposta di WoodUpp - Australia

Hey Lucie, thank you so much for such a great, positive review. We certainly do our best to provide our customers with a great experience, and you and Wayne were also fantastic to deal with 🙂

Valutata 5 stelle su 5

Great experience

Great experience. Fast shipping.

22 dicembre 2025
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Risposta di WoodUpp - Australia

Hi Athol, thank you very much for the 5 star review. The team will be extremely grateful.

Valutata 5 stelle su 5

Good service

I’ve only ordered a few samples so far but the service and communication about my selections has been professional, friendly and helpful. Hoping to make a purchase soonz

22 dicembre 2025
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Risposta di WoodUpp - Australia

Hi Lynn, thank you for for such a positive review. It's always nice to hear that customers appreciate the efforts of our staff. We are here for any further advice or assistance that you may need.

Valutata 5 stelle su 5

Sample of Product

Able to see sample of product with receiving two samples of my choice & offer of free postage. Thank You.

24 dicembre 2025
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Risposta di WoodUpp - Australia

Hi Karin, our pleasure and thank you so much for the kind review. If you have any questions regarding installation or any other advice we can assist with, please let us know

Valutata 5 stelle su 5

I took a lot of time choosing the…

I took a lot of time choosing the products, and the team assisted me. The delivery caused damage to two panels, and the support team could not have been more helpful in replacing those panels. I will have the system installed shortly and am excited about the project because the materials are outstanding. What an awesome support team. Thank you, Ben

16 gennaio 2026
Non scritta su invito
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Risposta di WoodUpp - Australia

Hi Todd, we genuinely appreciate your patience and understanding of the damaged caused during shipping. Thank you so much for being so positive overall, even though there were some issues, and recognising Ben and his help.

Valutata 5 stelle su 5

Very helpful when I had questions

Very helpful when I had questions. They also got back to me quickly when I emailed or rang. They explained everything so I didn't have a problem putting these up. They really made my place look up to date and "huegge"- cosy in Danish, I also love the cookies I got. Thank you

8 dicembre 2025
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Risposta di WoodUpp - Australia

Hi Frauke, thank you much for such a nice review. It's hard to beat our beautiful Danish quality products, so it's always great to hear customer appreciation of this. Thank you once again, our team genuinely appreciates it.

Valutata 5 stelle su 5

Great quality panels and accessories :)

Ben from WoodUpp sales team was fantastic throughout, offered plenty of updates and helped out when needed. Highly recommend these super high quality panels AND accessories, way above the rest on the market. Cheers team :)

3 gennaio 2026
Non scritta su invito
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Risposta di WoodUpp - Australia

Hi Daniel, great to hear that Ben provided you with the customer experience that we strive for, and that you appreciate the high quality of our products.

Valutata 3 stelle su 5

Looks great but end pieces not available to buy.

Overall very happy with the product, love the accessories too. But if I had known the end pieces weren't available to buy I would have ordered from a different supplier, it made it difficult to get the right finish on 2 of the walls I installed as they were walls that jutted out so definitely needed end pieces, luckily I got away with the Bunnings end pieces but they're a slightly different colour and have black edges rather than timber colour like the Coastal Oak panels I ordered. I might have even gone with these ones in a different colour but the fact the website says out of stock is not right, they actually aren't even available.

5 dicembre 2025
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Risposta di WoodUpp - Australia

Hi Sharon, great to hear that you are happy with the quality of the product, so thank you for that. Had we known the lamellas were essential for you we would have gladly provided advice on the best install methods, as in our experience the vast majority of clients choose not to use them, but we fully understand it is a personal preference, and what you would have preferred.

Valutata 2 stelle su 5

Missing panel, slow delivery and comms

I ordered their Classic Oak beige felt during their Black Friday sale at the end of November. I was later told they ran out of the beige felt, and I agreed to swap to black felt. Almost 3 weeks, my order finally arrived, and it was missing one panel! I followed up and their comms have been very slow. It's now the new year, and my project that I was hoping to do over the Christmas break is now blocked. Very disappointment.

14 novembre 2025
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Risposta di WoodUpp - Australia

Hi Lace, we are very sorry for your poor experience. The beige felt was extremely popular and unfortunately had sold out, and then we experienced difficulties with the shipping carrier, including the missing panel, which please understand is well beyond out control. Ben's replies to your emails were very prompt, so I am sorry to hear you were not happy with this, as we genuinely do our best to respond to all communications as quickly as possible.

Valutata 4 stelle su 5

Really easy to use, quite clever

Really easy to use. Shame the delivery took such a long time, I know it was stuck with the courier but there was no tracking until I followed up.

26 novembre 2025
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Risposta di WoodUpp - Australia

Hi Tammy, thank you for the positive review, and we appreciate that you were very understanding of the couriers errors with the minor delay in delivery. Whilst it is difficult for us to follow up on every order once shipped, our team genuinely do their best, and we take the feedback very seriously in order to improve our customer experiences.

Valutata 5 stelle su 5

Awesome CREATE & LED sets

The CREATE & LED sets I purchased are perfect! Beautifully packaged and presented and delivery was quick. The products are really good quality and setup was super easy.

25 novembre 2025
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Risposta di WoodUpp - Australia

Hi Blair, thank you very much. We are really proud of the CREATE & LED ranges as they are quite unique and really compliment our panels, and offer great versatility.

Valutata 3 stelle su 5

The product is not as good a quality as…

The product is not as good a quality as other similar products we have used.

25 novembre 2025
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Risposta di WoodUpp - Australia

Hi Matt. Sorry to hear that, it's generally not the feedback that we often hear. Would love to hear some specific feedback if you are happy to provide as we are always interested in customer opinion and improving overall. Please email - info@woodupp.au if you have the time as we would love to learn more about your experience with us

Valutata 5 stelle su 5

Outstanding service from start to finish

Outstanding service from start to finish! The wall panels are top quality and look absolutely fantastic. Delivery was fast and efficient, and the customer service was excellent throughout the entire process. Communication was clear, professional, and helpful, making everything seamless and stress-free. Highly recommend to anyone looking for premium wall panels and reliable service

24 novembre 2025
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Risposta di WoodUpp - Australia

Kerry thank you so much, that's such a fantastic review and our staff will genuinely appreciate it. We are so happy that you had such a great experience with us, and that you appreciate the quality of our products.

Valutata 5 stelle su 5

Samples supplied looks ok and arrived…

Samples supplied looks ok and arrived in reasonable time.
I was constantly updated of delivery and there were follow ups regarding the products after the delivery.

22 ottobre 2025
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Risposta di WoodUpp - Australia

Thank you Hans, we do our best to give our customers a positive experience, and glad we could assist you with your project.

Valutata 5 stelle su 5

Very helpfully and good communication

Very helpfully and good communication.
Sent samples as promised.

22 ottobre 2025
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Risposta di WoodUpp - Australia

Hi there, thank you so much for the positive review. Great to hear that you have had a positive experience with us.

Valutata 4 stelle su 5

Samples received as described and they…

Samples received as described and they were of a decent size to allow a good personal review of the product. Happy with the quality and feel of their products so will look to order

20 ottobre 2025
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Risposta di WoodUpp - Australia

Thank you Andrew, nice to hear when customers appreciate the quality of our Danish made panels. If you have any questions at all prior to placing an order, please do not hesitate to contact our team

Valutata 5 stelle su 5

Fabulous customer service

Fabulous customer service, and very helpful and quick with design and installation detail advice, complete with photo examples to show the different treatments. Friendly and personal approach, and the wall panels are fabulous quality.

22 settembre 2025
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Risposta di WoodUpp - Australia

Angela thank you so much for such a glowing review. This means more to our team than you know. We are so happy that you appreciate our level of service and the quality of our products, as we very much strive to be the best we can.

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