I really appreciate the help and patience that Tanzeel has given me while I’m contemplating in using my voucher or exchanging it with something else. He is very kind and courteous. Keep it up!
L'azienda ha risposto
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Tanzeel Hanif took excellent care of me at Wondergifts. He was prompt, polite, and made sure everything was sorted perfectly. I had a fully satisfying experience and felt well supported throughout. R... Leggi di più
L'azienda ha risposto
Honestly I had many challenges with my staycation booking for days trying to get a confirmation from the different agents from WonderGifts. However Thursday night Tanzeel Hanif got all my requirement... Leggi di più
L'azienda ha risposto
Liza Wendy provided a great support , being very professional . I had booked wrong ticket but liza went extra mile in understanding the mistake and providing what I require . Thanks
L'azienda ha risposto
4,5
Eccellente
495 recensioni
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Amazing job in helping out on a…
Amazing job in helping out on a situation! Daisy made me it happened for us and much appreciated as she extended her support and understanding! Many thanks and keep up the amazing work ❤️
25 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you so much for your wonderful feedback! We’re delighted to hear that Daisy was able to support you effectively and help resolve the situation. Your kind words and appreciation truly mean a lot, and we’ll be sure to share them with her. We’re glad she could make things happen for you. Thank you again, and we look forward to serving you in the future!
Risposta di Wondergifts
Thank you for your feedback! We’re glad to hear you had a good booking experience. We appreciate your support and look forward to assisting you again soon!
I enjoyed the customer service…
I enjoyed the customer service especially Diana is doing a great job thank you so much.
23 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you so much for your kind feedback! We’re delighted to hear that you enjoyed our customer service, and we truly appreciate your recognition of Diana’s great work. Your appreciation means a lot, and we’ll be sure to share your lovely words with her. We look forward to serving you again soon!
I had a great experience booking XLine…
I had a great experience booking XLine Dubai Marina through Wondergifts, and Daisy was extremely helpful throughout the whole process. She was professional, responsive, and made everything very smooth and easy from start to finish. Really appreciated her patience and support. Thank you, Daisy, for the excellent service — highly recommended!
23 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience booking the XLine Dubai Marina through Wondergifts and that Daisy provided you with professional, responsive, and smooth assistance throughout the process. Your kind words about her patience and support truly mean a lot, and we’ll be sure to share your appreciation with her. We’re thrilled you had such a positive experience and truly appreciate your recommendation. Wishing you many more amazing adventures ahead!
Tanzeel was great !
Tanzeel was very helpful, and efficient in his assistance ! Many thanx and much appreciated!He provided Great costumer service !
23 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you for your amazing feedback! We’re very happy to know that Tanzeel provided you with helpful and efficient assistance. Your kind appreciation means a great deal to us, and we’ll definitely pass along your compliments to him. It’s wonderful to hear that you had such a positive customer service experience. Wishing you a fantastic day ahead!
Risposta di Wondergifts
Thank you for your feedback! We’re glad to hear that you found our service great, fast, and helpful. Your support means a lot to us, and we look forward to assisting you again soon!
Thanks Justin for the prompt support
Thanks Justin for the prompt support. Appreciate it
23 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you for your kind feedback! We’re delighted to hear that Justin provided you with seamless support. Your appreciation means a lot to us, and we’ll be sure to share your compliments with him. Have a great day ahead!
So far it’s amazing the offers the…
So far it’s amazing the offers the prices and the customer service, specially that you have many Ideas that might be off mind until I saw it on your website. Hopefully the reservation process will be the same. And big shout out for Liza wendy
22 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you so much for your amazing feedback! We’re thrilled to hear that you’re enjoying our offers, prices, and customer service, and that our website helped you discover new ideas and experiences. We truly appreciate your trust and hope the reservation process continues to meet your expectations. A special thank you as well for your kind words about Liza Wendy — we’ll be sure to share your appreciation with her. Have a wonderful day ahead!
Liza Wendy- she was soo patient with me…
Liza Wendy- she was soo patient with me and sorted my issues seemlessly. Thank you.
22 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you so much for your lovely feedback! We’re delighted to know that Liza Wendy assisted you with patience and resolved your concerns smoothly. Your appreciation means a great deal to us, and we’ll definitely share your kind words with her. Wishing you a fantastic day ahead!
Justin was very helpful with me thank…
Justin was very helpful with me thank you justin for solving my problem
22 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you so much for your kind words! We’re delighted to hear that Justin was able to help and resolve your problem. We truly appreciate your feedback and will make sure to share your compliments with him. Have a wonderful day!
Staycation Booking
Honestly I had many challenges with my staycation booking for days trying to get a confirmation from the different agents from WonderGifts. However Thursday night Tanzeel Hanif got all my requirement, called to confirm my requests and confirmed my booking. Thank you so much Tanzeel.
Sorry I had to reduce to 2 stars as I was made to wait for more than an hour at the reception as WonderGifts didn't make the payment for my room.
21 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you for taking the time to share your detailed feedback. We’re truly glad to hear that Tanzeel Hanif was able to step in, understand your requirements, and confirm your booking for you. We’ll be sure to pass on your kind words to him.
At the same time, we sincerely apologize for the inconvenience you experienced during your stay, especially the delay at the reception. This appears to have been caused by a miscommunication between our team and the partner, and while this is not an excuse, we completely understand your frustration and regret the impact it had on your experience.
Your feedback is very important to us and will be used to improve our internal coordination and processes to ensure this does not happen again in the future. We truly appreciate your patience and understanding, and hope we can provide you with a much smoother experience next time.
Thank you Liza for being so proactive…
Thank you Liza for being so proactive and answering my queries outside of business hours. Thanks a lot, God bless you
20 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you so much for your heartfelt feedback. We’re truly delighted to hear that Liza was proactive and went the extra mile to assist you, even outside of business hours. Your kind words and appreciation mean a great deal to us, and we will be sure to share your compliments with her. Thank you once again for your support, and we look forward to assisting you in the future. Wishing you all the best!
Mr Melwin
Mr. Tanzeel Hanif did a great job. He helped me throughout the process and he was really amazing.
20 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you very much for your kind feedback. We’re truly pleased to know that Mr. Tanzeel Hanif was able to support and assist you throughout the entire process. Your thoughtful words are greatly appreciated, and we will gladly pass along your compliments to him. We sincerely value your support and look forward to serving you again in the future.
Diana was of great help her assistance…
Diana was of great help her assistance was great and solved the issue
Five stars 👍
20 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you so much for your wonderful feedback and five-star rating. We’re delighted to hear that Diana was able to assist you effectively and resolve your issue. Your kind words truly mean a lot to us, and we will be sure to share your compliments with her. We look forward to assisting you again in the future!
Daisy made the booking process really…
Daisy made the booking process really easy quick and smooth
20 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you for your wonderful feedback. We’re delighted to hear that Daisy made the booking process easy, quick, and smooth for you. Your kind words are truly appreciated, and we will be sure to share your compliments with her. We look forward to assisting you again soon!
Thanks to Mr Justine
Thanks to Mr. Justin, He was professional and incredibly patient in answering all my queries. I truly appreciate his dedication and exceptional service.
19 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you very much for your kind feedback. We’re pleased to know that Justin was able to assist you professionally and patiently while addressing all your concerns. Your thoughtful appreciation means a great deal to us, and we will gladly pass along your compliments to her. We truly value your support and look forward to serving you again in the future.
I was assisted by Tanzeel Hanif
I was assisted by Tanzeel Hanif, I must say that she is very patient and kind and most importantly managed to resolve my issue.
18 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you so much for your kind feedback. We’re delighted to hear that Tanzeel Hanif was able to assist you with patience, kindness, and professionalism, while successfully resolving your issue. Your thoughtful words are truly appreciated, and we will be sure to share your compliments with him. We look forward to assisting you again in the future!
I would likee to thank Tanzeel Hanif
I contacted Wondergift customer support regarding a concern with my credit note. I was impressed with the assistance i received. The representative ,Tanzeel Hanif , explained everything clearly and even provided a helpful guide without me having to request it. I truly appreciate the excellent customer care and prompt support. Thank you for making the process smooth and reassuring.
18 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you very much for your kind and detailed feedback. We’re delighted to know that Tanzeel Hanif was able to assist you promptly and provide clear and helpful guidance regarding your credit note concern. It’s especially rewarding to hear that his support made the entire process smooth, reassuring, and hassle-free for you.
We truly appreciate your thoughtful words and will gladly share your compliments with Tanzeel and the rest of the team. Your support means a lot to us, and we look forward to serving you again in the future.
I’d give 1 star
I’d give 1 star, but honestly I wish I could give 0.
We had a really disappointing experience with Wondergifts. I booked the F1 driving experience at Yas Marina Circuit as a present for my husband, and I even paid extra specifically so he could drive on the actual F1 circuit.
After the booking was made, we were informed that the experience would no longer take place at Yas Marina because it had become “more expensive,” and instead it would be moved to the Dubai circuit. This was extremely unfair and inconsiderate, especially since we had already paid the higher price based on the original experience advertised.
What was supposed to be a special gift turned into a frustrating experience with poor communication and no respect for the customer.
My advice: avoid booking through Wondergifts and book directly with the circuit instead.
17 maggio 2026
Non scritta su invito
Risposta di Wondergifts
We sincerely apologize for the disappointment and frustration caused by your experience. We completely understand how upsetting this must have been, especially since the booking was intended as a special gift for your husband and you had specifically paid extra for the Yas Marina F1 circuit experience.
Please know that this is not the level of service we aim to provide, and we truly regret any inconvenience and miscommunication regarding the venue change.
We would appreciate the opportunity to look into this matter further and provide you with a proper resolution. Kindly share your booking details with us via direct message or email so our team can investigate the issue thoroughly and assist you accordingly.
Thank you for bringing this to our attention, and we hope to have the chance to restore your confidence in our service.
Justin was amazing
Justin was amazing, very quick and made it so easy and smooth, great job.
17 maggio 2026
Non scritta su invito
Risposta di Wondergifts
Thank you so much for your wonderful feedback. We’re thrilled to hear that Justin provided such quick and seamless assistance and made the process easy for you. Your kind words are truly appreciated, and we will be sure to share them with him. We look forward to assisting you again soon!
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