Wisconsin Cheeseman Recensioni 

Placed 4 order to family in different parts of the country on December 16. Got order confirmation, etc.

On December 24th checked the site and all orders not sent. Cryptic notice of "processing". Nothing sent.

I called this morning to speak to customer service and got this message: "we are closed today please call back on a day we are open." This is Wed, Dec 24.

Don't use this place. The only emails I received were confirming the order and all was okay. Horrible business.

I ordered a bit over $200 by mail order from their catalogue on December 2. The catalog cover read "order by December 16 for arrival by Christmas". It also read, "no payment until Feb. 26". This was my FIRST & LAST order from this place! I've always ordered from the Swiss Colony for decades! Anyhow, looking through the catalogue and picking out things is my kids thing, a tradition. Around 2 weeks ago I received a letter, even though they have my email, to send in a portion of the payment due in February because my order was too large! Ok, so I sent in payment for the whole order as I'd been planning on paying in full as soon as I knew the total including taxes, etc. Here I am, Christmas Eve, and no packages from the Wisconsin Cheeseman. I called the 800 number yesterday and was told by a woman who I could barely understand, and had to ask her to repeat things several times, that most of my order is sold out due to my payment arriving so late, and it will take weeks for a refund. Funny, none of this has ever happened in the past decades that I've used the Swiss Colony. Why did I even try another company? Now, my kids will be disappointed, and I'm gonna have to go to the Swiss Colony and order things that will be here too late for Christmas 🎄.

Ordered products on Dec. 3 for delivery on Dec. 23 checked on order today Dec. 22 and found out that order was canceled. Phoned them and they said that order was never charged to my card for unknown reason.
Don't waste your time with this company.

Terrible. Ordered In September for December 12 delivery. Never arrived for our family Christmas on the 20th. Christmas was ruined. Scam of a company. Customer service terrible when trying to track it. Said that they couldn’t talk to fedex, we had to call them ourselves.

I DID NOT receive the product by the time promised for our Christmas party I can only review the company.
Calling the company I ended up with an agent that barely speaks english and knows even less. The only thing he could do was blame fedex and give me a big frak you it's not our fault even though the information he gave me on the tracking didn't match the online tracking I'm looking at.
Putting you trust in this company is a huge mistake. Go to the other company that sells these items and purchase from them. I wish I would have.

I.receive emails from this company asking for me to pay for my order. I.have bever.irdered anything from them.
I report it to report at phishing.gov.uk

Scam of a company! They cancel orders without explanation and they don’t deliver on time! Call center from some other country and lied about my refund and order that I cancelled after I had to call to get the order to go through ! This company is a SCAM and fearful of product I gifted my boss! STAY AWAY FROM THIS COMPANY!! Now disputing charge with my bank!

Breads crumble easily. Cannot slice at all. Cookies have bland taste. Will not order again.

never ordered from here before and never will again.
Placed two orders both cancelled with no reasoning as to why.... checked my tracking which is how i found out... lividly pissed. Glad I'm ahead on my x-mas to dos otherwise this would be a worse experience - BUYERS BEWARE!!!!!!

Placed an order on their website after receiving a catalog from them in the mail. Days later checked my order status to make sure the gift was sent on time and the order status was showing cancelled with zero communication on their part. I would have had no idea if I just trusted it would be on time and never checked status

I would rate this company less than a star if I could do it this company did not have two of the items not one but two items I could not order I then asked for a discount for one order so that I can receive this gift for a friend they would not give me a discount they would not work with me so this company I would not recommend for anyone to order from they are not very good in their customer service and I would not recommend anyone to buy from them

Scam don't do it, I ordered something my wife really wanted. Next day I checked status said it was cancelled. No reason no email just cancelled. Called the number, they could hardly speak English. They told me I cancelled it. They are a huge scam huge scam. Hell I am born and raised in Wisconsin, this is not how we treat each other. I had to disappoint my wife by telling here it was cancelled due to their neglecte.

Terrible customer service! I had several questions about my order and they spent 4 emails avoiding my question.
I will never order from them again

Long time customer who ordered food to be delivered Dec 22 to an AirBnb we were going to be staying at. The food showed up four days early. I tried complaining to the company but they seem to not care. Out over $200.00 for literally nothing.

I ordered because they offered pre-approved credit per their catalog and I have mediocre credit so I took them up on that. I placed two orders one for me and another for my friends. I was so disappointed and felt ripped off. Their products are so small. Their cheese and meats are about 3 inches tall if that. Their chocolates weren't tasty in their 4 piece box. I was so embarrassed that I wrote to offer an apology to my friends that I didn't know. Also their prices are too expensive for what you get. Also their shipping charges are too high. Also they didn't text me to follow up that the items were shipped with tracking information. Needless to say I will not be a future customer. I wish I read the reviews here before ordering. If I could give them negative stars I would give this company that.

I have been a loyal, happy WI Cheeseman customer for years now. The quality and variety of the products they offer is excellent. This company is my go-to for conveniently drop-shipping holiday gift orders to my out of state family members, as well as to my own address. Everything I have ever ordered is fresh & delicious, and has arrived in a very timely manner. Their customer service staff rock; they are so professional, helpful & personable.

Hello I wrote earlier I had not received my order, it showed delivered on 1.29.2025 but it finally 2.6.2025 arrived today. So I am so happy...thank you so much! I love your products.

Kim Simmons
330 Rockbridge Drive
Kernersville NC 27284

My order was sent to a different town, a different address, and a different person. They did get the state correct. When I tried to call, I could not get through to a live person. After multiple times, I finally got a real person to talk to. After reviewing my order for an hour, it was finally determined the mistake was on their end. I was asked to send a copy of my check so it could determine the next step. After a missed phone call, I called the number where the call originated. I was passed to another person who consulted two mire people before coming back to ask what I would like to do. I was given 2 choices, neither one acceptable. I asked for a refund AND a phone number where I could reach a live person. Hopefully I will get my refund. I was
not given a phone number. The refund may take as long as 30 days.
I don't recommend this company to anyone.

Definitely wish I read these reviews prior to purchase.

I purchased a box of Petit Fours as a holiday gift for a colleague. After 5 days of not hearing from the colleague or this shit company, I went to my email to check order status and had to go to their website. Where I learned the order was cancelled.

This customer service will not respond to my outreach via email and keeps sending an auto response.

I will be contacting the state Attorney General and filing a complaint.

Order not delivered on time. It was ordered on December 12 and not delivered as of December 31. Wisconsin Cheeseman said it was delivered late but actually was not delivered or at least not to the right place. The worst customer service ever. It is a phone loop and no one ever answers. The product is decent if it is actually received.