One of the few companies that don't charge a co-payment once your pet reaches a certain age. I don't agree with this as any pet can have an accident and some pets never see a vet so the assumption t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I must admit I was dubious about using an online only insurance company when I signed up a few years ago. I did so however, as their cover was more comprehensive and the price was far more c... Leggi di più
L'azienda ha risposto
We had to say goodbye to our beloved cat recently, which was horrible. We'd only just moved to Whistle & Wag and we didn't have high hopes after really poor service from other pet insurance provid... Leggi di più
L'azienda ha risposto
We have recently completed a claim and were paid roughly what we expected so we are happy. We received a personal email afterwards saying how they hope our cat is now ok. My reason for not giving 5 st... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Everything we do is backed by traditional values, and state of the art technology. Certainty of out of pocket expenses. Your vet, your choice, always without penalty. Join the club today and experience pet insurance like no other.
Informazioni di contatto
100 Bishopsgate, EC2N 4AG, London, Regno Unito
- info@whistleandwag.co.uk
- whistleandwag.co.uk
4,6
Eccellente
236 recensioni
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Easy to use website and Plain English…
Easy to use website and Plain English explanations
2 luglio 2023
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Risposta di Whistle & Wag
Thank you for your review Donna, and welcome to Whistle & Wag!
Communication is really good
Communication is really good, claims are resolved quickly and their expectations regarding proof of purchase etc. are very sensible and reasonable. I have been unfortunate enough to have lost two pets in the last year, but I can honestly say Whistle and Wag were nothing but helpful.
16 giugno 2023
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Risposta di Whistle & Wag
Thank you for your review Nicky, we're always willing to help our customers, especially through the sad loss of their pets.
Risposta di Whistle & Wag
Hi Sonika, thank you for your review. We're so glad you are happy with our super efficient claim process.
very simple to set up and good value
30 maggio 2023
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Risposta di Whistle & Wag
Thank you for your review John, so glad you found set up easy and our prices competitive.
Risposta di Whistle & Wag
Hi Alexandria, thank you for your review, and welcome to Whistle & Wag!
Really helpful
Really helpful, quick response time and and pay out on Claims promptly.
27 aprile 2023
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Risposta di Whistle & Wag
Thank you for your review Suzanne, our assessors are very efficient and currently are assessing claims within a week once all information is received.
Sensible pricing
Sensible pricing, for the cover provided.
Options to add additional cover.
21 aprile 2023
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Risposta di Whistle & Wag
Hi David, thank you for your review and welcome to Whistle & Wag!
Quick and easy.
7 aprile 2023
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Risposta di Whistle & Wag
Hi Stephen, thank you for your review and welcome to Whistle & Wag!
Nice and easy to get information and a…
Nice and easy to get information and a quote. Reasonably priced for the cover and excess.
3 aprile 2023
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Risposta di Whistle & Wag
Hi Lena, thank you for your review and welcome aboard!
Just what I needed
Just what I needed for my 3 senior cats, cheap cover and very quick to get a quote and set up with extra options if needed.
1 aprile 2023
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Risposta di Whistle & Wag
Thank you for your review Becky and welcome to Whistle & Wag!
Very good customer service
28 marzo 2023
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Risposta di Whistle & Wag
Hi Debra, thank you for your review. We are very proud of our Customer Success Team, they are always happy to help!
Really easy to navigate through the…
Really easy to navigate through the website and choose exactly what I needed. Needed to contact customer team to alter DD date and was responded to straight away with solution
Great service
23 febbraio 2023
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Risposta di Whistle & Wag
Hi Kirsty , thank you for your review. We promise to respond to our customers within 24 hours Monday to Friday, 9am to 6pm, but we usually manage within an hour.
They keep the tail wagging
Always very helpful and professional attitude
2 gennaio 2023
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Risposta di Whistle & Wag
Hi Brian, thank you for your review. Our agents pride themselves on being professional and are always happy to help!
Got back to me very very quickly and…
Got back to me very very quickly and solved my issue within an hour with no delays. Brilliant service.
1 febbraio 2023
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Risposta di Whistle & Wag
Hi Emily, thank you for your review. Our aim is to respond within 24 hours (Monday to Friday 9am to 6pm) but it is usually a lot quicker!
Clear and precise information on what…
Clear and precise information on what my pet is covered for/and not covered for on this insurance policy.
This is my first ever pet insurance policy and I’m completely new to this. However, my experience has been made simple, and easy to follow compared to other comparison sites, their insurance policies wasn’t clear on what is insured and wasn’t, their was so many loop holes.
This has been so far so good however, I can’t give my full review until I’m a few months into my policy. Been good so far, I hope it stays this way, I will give you guys, my full true review and will give my recommendations very soon… if it stays as good as it’s been so far, I will write the best review ever… I hope further into my policy it doesn’t disappoint because it’s been amazing so far so any let down will feel massive, (too good to be true) and that will be impacted in my full review and recommendations
31 gennaio 2023
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Risposta di Whistle & Wag
Thank you for your review Toni, welcome to Whistle and Wag!
very easy and quick and great price
very easy and quick and at a very good price. I found their website very user-friendly. Looked at a few quotes but there was very competitive
19 dicembre 2022
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Risposta di Whistle & Wag
Good evening David, thank you for your review, we try hard to make things as user friendly as possible. Welcome to Whistle & Wag!
Fast and efficient service
Fast and efficient service, easy to use website and good value.
7 dicembre 2022
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Risposta di Whistle & Wag
Thank you for your review Stephanie, welcome to Whistle & Wag!
This was my first claim with Whistle &…
This was my first claim with Whistle & Wag and it was seamless from start to finish. They’re very efficient and I received my money back within 7-10 days of making the claim. I thought this process would take months of back and forth to get my money back but they exceeded my expectations. So pleased I chose them and would recommend them to everyone.
6 dicembre 2022
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Risposta di Whistle & Wag
Hi Ashleigh, thank you for your review. Our claims team work really hard to ensure your claim journey is a good one and we aim to get claims paid within 10 working days, once we've received all the relevant information needed for assessment.
Very simple process
Very simple process, through a comparison site.
However, as with all insurance the worth of the policy is what happens if you need to make a claim!!
20 novembre 2022
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Risposta di Whistle & Wag
Hi Niel, thank you for your review. We have had a lot of positive feedback from our customers regarding their claims experience, so you are in good hands!
Straight forward to navigate through…
Straight forward to navigate through what is covered. Dental add on etc. easy to understand
13 novembre 2022
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Risposta di Whistle & Wag
Hi Lisa, thank you for your review and welcome to Whistle & Wag!
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