First Class service. Purchases are expertly packed and dispatched promptly. Last month I mistakenly commented on their delivery chargers confusing them with another whisky auction house. I wish to... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Auction is very well run Buyers commission bit high 18%. When others 12.5% DPD delivery unreliable last 3 undelivered on date or left in open porch
L'azienda ha risposto
Stayed in two days running to receive Royal Mail Parcelforce unsuccessful promised delivery. Then several more unsuccessful attempts when I was away. Parcelforce tracking system inadequate. Sends "... Leggi di più
L'azienda ha risposto
5-star efficiency at every stage. Consistently prompt, personal, informed responses. Estimated proceeds at lower end of YOUR expectations comfortably exceeded MY hopes! Then you went better tha... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizi di aste online
- Negozio di alcolici
- Negozio di articoli da regalo
- Negozio di liquori
- Grossista di liquori
- Enoteca
Scritti dall'azienda
Whisky.Auction is a leading online auction platform for whisky, spirits, wine, miniatures and alcohol memorabilia. Run by a knowledgeable team of whisky and spirits experts with a passion for the product, we host a monthly whisky and spirits auction, as well as fine wine auctions and miniature and memorabilia auctions at least once a quarter. Customers can visit Whisky.Auction to receive free valuations on bottles from our valuations team and to buy and sell with our simple to use platform. Our London based customer services team is always on hand to help with any questions or guidance our customers need to make full use of our auction platform. We can collect your bottles for auction, or customers are always welcome to visit us at Elixir House to drop off and meet the team in person. Our global auction platform gives whisky, spirits and wine enthusiasts the chance to buy bottles only available in other markets, while our business offer allows whisky, wine and spirits businesses to buy old and rare bottles and sell surplus stock. Our global audience ensures we achieve some of the best prices in the auction market. Register now to buy and sell with our leading online auction platform, Whisky.Auction.
Informazioni di contatto
Elixir House, NW10 7SF, London, Regno Unito
- +44 (0)20 8838 9381
- info@whisky.auction
- whisky.auction
4,7
Eccellente
1K recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Great web based auction site
Great web based auction site. Very clear and easy to join and operate. Just sold bottle of Bourbon on the 3rd December and money in my account on the 9th. Only regret is I don't have another one to sell. Thanks to all at Whisky.auction.
9 dicembre 2024
Non scritta su invito
Risposta di Whisky.Auction
Good morning. Thank you for taking the time to review Whisky.Auction and for your great feedback. We're really pleased you've enjoyed using our platform. All the best, The Whisky.Auction Team
Risposta di Whisky.Auction
Good after Michael and Clare. Thank you for taking the time to leave us a review and for your great feedback. We're really pleased you enjoy using Whisky.Auction. All the best, The Whisky.Auction Team
Best place a reserve to avoid disappointment.. on low hammer price !
Always easy to use , staff friendly and professional .. It's best to place reasonable reserves on items to be sold .. to avoid the odd hammer disappointment ..
3 dicembre 2024
Non scritta su invito
Risposta di Whisky.Auction
Good afternoon Mark.
Thank you for taking the time to review Whisky.Auction and for your valuable feedback.
Please do let us know if we can help with anything going forward.
All the best,
The Whisky.Auction Team
Response, The reason i have nort dompketed aa apcking slip is that I dleiver goods directly rather than a courier and then write what's been delivered
When dealing with W.A, they have a great website and everything is very clear. Their packaging and delivery service is outstanding and their telephone response first class,
The only concern is their insistence that for any sales one must give a National Insurance Number and any tax ID, AFTER the sal has been made or they will not release th funds, Such demnds shoud be informed before items are entered,
2 dicembre 2024
Risposta di Whisky.Auction
Good afternoon Mr Williams.
Thank you for taking the time to leave us a review. We're really pleased to hear that you're happy with our delivery and customer service.
We do apologise for the confusion regarding tax identification. I've checked with the team and the reason you missed the tax information request is because you have not been completing packing slips before submitting your bottles for auction. Please do take a look at the first page of our packing slip form which requests you details and also provides a link to full information on the new requirement - https://whisky.auction/seller/sell
Please do let us know if you have any questions at all on this.
All the best, The Whisky.Auction Team
I think postage very high but general…
I think postage very high but general service was very good
2 dicembre 2024
Risposta di Whisky.Auction
Good afternoon Mr Mayer. Thank you for taking the time to review Whisky.Auction and for your feedback. All the best, The Whisky.Auction Team
Risposta di Whisky.Auction
Good morning Kevin. Thank you for taking the time to leave us a review and for your great feedback. All the best, The Whisky.Auction Team
The auction was seemless.
The auction was seemless.
I had a problem with the condition of the item versus the photos on the auction but to their credit it was dealt with very professionally and with no drama, which speaks volumes about the credibility and confidence dealing with Whiskey Auctions…5*
14 novembre 2024
Risposta di Whisky.Auction
Good morning Mr Robertson. Thank you for taking the time to leave us a review, and for your great feedback. We're glad you were happy with our service once we'd discussed your issue. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Smooth transaction+++++
20 novembre 2024
Risposta di Whisky.Auction
Good afternoon Mr Stein. Thank you for taking the time to review Whisky.Auction and for such positive feedback. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Packing for delivery
Packing for delivery , especially cardboard boxes, has to be done properly. The boxes need to be folded flat and the bottles placed in a air bubble package. Not put the bottles into the actual cardboard boxes , thus damaging them while putting them packaging into bigger boxes, for transit..
Furthermore, if your auction house offered 0% sellers commission, you would get more sellers , selling on your site..just saying as a regular seller..
14 novembre 2024
Risposta di Whisky.Auction
Good morning Mr De Silva. Thank you for taking the time to review Whisky.Auction and for your valuable feedback. Best wishes, The Whisky.Auction Team
Thanks to Whiskey Auction for selling my Whiskey
Thanks to Whiskey Auction for selling my unwanted whiskey. From the start (signing up online), there were easy-to-follow instructions and seamless service. The process took about a month (including listing items, the auction preview and the auction), but I expected it all to take longer. I am delighted with the results.
11 novembre 2024
Non scritta su invito
Risposta di Whisky.Auction
Good afternoon Sharon. Thank you very much for such a lovely review. We're so pleased to hear that you've enjoyed selling with Whisky.Auction. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Risposta di Whisky.Auction
Good morning David. Thank you for taking the time to review Whisky.Auction and for your great feedback. We've passed this on to the packers. All the best, The Whisky.Auction Team
Always had a good experience
Always had a good experience. If there are questions, they always respond very quickly. Just wish they would expand their services to store bottles purchased also.
1 novembre 2024
Risposta di Whisky.Auction
Good morning James. Thank you for taking the time to review Whisky.Auction and for your valuable feedback. All the best, The Whisky.Auction Team
Overall
Overall, very good but a couple of ideas as minibottle collector:
Lots have a large number of items, specially when are jugs or decantarse
Only two auctions per year looks not appropriate. Might be three or four much better.
30 ottobre 2024
Risposta di Whisky.Auction
Good morning Luis. Thank you very much for your feedback and your suggestion for our miniature auction which will be passed to our director. All the best, The Whisky.Auction Team
Great Auction site
All bottles always arrive very well packed. Everything is automated and just works. You can also buy bottles and keep them in their warehouse for a while. Absolute professionals... Everything is top notch with these guys...
23 ottobre 2024
Risposta di Whisky.Auction
Good afternoon Brano. Thank you very much for taking the time to review Whisky.Auction and for your kind words. It's great to hear such positive feedback. All the best, The Whisky.Auction Team
Risposta di Whisky.Auction
Good morning John. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Great all round buying experience …
Whisky Auction provide a great service from the point of registration, auction activity and then finally to completion of any purchases including delivery. I have not yet used them to sell but their offering seems very comprehensive.
17 ottobre 2024
Risposta di Whisky.Auction
Good afternoon Colin. Thank you for taking the time to leave us a review. It's great to hear that you're happy with our service. All the best, The Whisky.Auction Team
First time buyer
I’ve sold through Whisky Auction, but this is my first time buying. Like the selling experiance I’ve had in the past, purchasing a bottle was simple. They are very clear on fee’s you will incur, this allows you put in a maximum bid know what your final cost will be if it was to reach your highest bid.
Once I’d paid it only took a few days before my bottle was safely delivered, well packed and exactly what was shown on the site.
16 ottobre 2024
Risposta di Whisky.Auction
Good afternoon Perry. Thank you very much for taking the time to review Whisky.Auction. It's great to hear you've enjoyed your buying experience with us as much as selling. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Fast response and very helpfull
20 settembre 2024
Risposta di Whisky.Auction
Good morning Terence. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Quick and easy
Quick and easy to follow the instructions and paying for the purchase, communications via email very clear.
18 settembre 2024
Risposta di Whisky.Auction
Good morning Mr Rowley. Thank you for taking the time to leave us a review. It's great to hear your positive feedback. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Excellent service
Excellent service! Very easy process and everything is well organised with very clear instructions. All managed on an online account. Incredibly simple but very effective.
12 settembre 2024
Non scritta su invito
Risposta di Whisky.Auction
Good morning Kathryn. Thank you for taking the time to review Whisky.Auction and for your great feedback. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
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