The alcohol tax in Australia is a joke. I ended up paying an extra AUD $60 per bottle in import duty, which is pretty painful. That said, my purchasing experience with Nights was exceptional. Com... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The service is truly impressive. From the order through to the packaging and delivery – everything was handled very professionally. My compliments!
The shipping status didn't update. Just let the customer know where the parcel is. Even my friend(was in Japan) got the package but the status still was being processed. The rest are great.
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Love the prices of the drinks. Sad that NZ has like a $50 import on spirits but even so it’s cheaper than buying locally for more expensive bottles. Delivery was in the country 1 day after order an... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
We are a licensed liquor retailer and distributor based in Yokohama, Japan, specializing in premium Japanese whisky. We are passionate about sharing the unique flavors and heritage of Japanese whisky with the world. We offer a curated selection of whiskies from renowned Japanese distilleries, including both established brands and exciting new releases. Whether you're a seasoned whisky aficionado or just starting to explore this world, we have something for everyone. Here's what sets us apart: Direct from Japan: We source our whisky directly from distilleries and distributors, ensuring authenticity and competitive pricing. Expertly curated selection: We hand-pick each whisky based on its quality, taste profile, and rarity. Worldwide shipping: We deliver directly to customers around the globe, making it easy to enjoy Japanese whisky wherever you are. Exceptional customer service: Our team is dedicated to providing a seamless and enjoyable shopping experience. Ready to explore the world of Japanese whisky? We invite you to browse our selection and read reviews from satisfied customers on Trustpilot. Let us help you discover your new favorite dram.
Informazioni di contatto
Giappone
- whisky-nights.com
4,8
Eccellente
54 recensioni
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Risposta di Whisky Nights
Dear KV,
Thank you for your kind words and for taking the time to share your experience with us. We’re delighted to hear that our international shipping met your expectations and provided a seamless experience.
We look forward to serving you again and continuing to provide the quality and efficiency you deserve.
Sincerely,
The Whisky Nights Team
Real professionals!
Real professionals!! Really assistive. I have purchased an whisky to Greece. Director gave a real effort in order to help me with the process of shipping and customs. Always there for me to answer any of my demands. The bottle arrived like I purchase it from a local liquor store.This is the shop to deal with when you want piece of mind.
17 aprile 2025
Risposta di Whisky Nights
Dear Ioannis,
Thank you for your kind words and for taking the time to share your experience. It was truly a pleasure assisting you with your order to Greece. As this was our first time shipping to your country, your communication was invaluable in ensuring a smooth process.
We are delighted to hear that your bottle arrived in perfect condition, just as if you had purchased it from a local store. Providing a seamless and worry-free experience is something we take great pride in, and knowing that we met your expectations means a lot to us.
We sincerely appreciate your trust in Whisky Nights and look forward to serving you again in the future.
Sincerely,
The Whisky Nights Team
Prompt delivery and items well packaged…
Prompt delivery and items well packaged and marked and had been carefully handled
14 marzo 2025
Risposta di Whisky Nights
Dear Mr. Gary Peter Ellerker,
Thank you very much for taking the time to leave us such a positive review on Trustpilot. We're thrilled to hear that you were pleased with our prompt delivery and the careful packaging of your items.
We understand how important it is for your whisky to arrive in perfect condition, and we take great pride in ensuring that every bottle is handled with the utmost care. It's rewarding to know that our efforts in secure packaging and clear labeling (such as 'fragile') were appreciated.
We hope you enjoy your whisky and look forward to serving you again in the future.
Sincerely,
The Whisky Nights Team
Swift delivery
27 febbraio 2025
Risposta di Whisky Nights
Dear KC,
Thank you very much for your positive review and for choosing Whisky Nights. We're delighted to hear that you experienced swift delivery. We understand that prompt and efficient service is crucial, and we're always striving to ensure our customers receive their orders as quickly as possible.
It's worth noting that Singapore's geographical proximity to Japan allows us to facilitate relatively fast shipping times. We're pleased that this contributed to your positive experience.
We appreciate your feedback and hope you enjoy your whisky. We look forward to serving you again in the future.
Sincerely,
The Whisky Nights Team
Very good communication and excellent…
Very good communication and excellent service. Thank you very much
24 settembre 2024
Risposta di Whisky Nights
Dear Dominique,
Thank you for your kind words and for taking the time to share your positive experience with Whisky Nights.
We're delighted to hear that you were pleased with our communication and service. We strive to provide the best possible customer experience for all our valued customers, and your feedback is greatly appreciated.
We look forward to serving you again soon.
Sincerely,
The Whisky Nights Team
Great service
Great service. Went above and beyond to get my bottle delivered to the hotel where I was staying while in Japan. Highly recommend and will purchase from Whisky Nights again when I return to Australia.
7 dicembre 2024
Risposta di Whisky Nights
Dear Simon,
Thank you for your kind words and for choosing Whisky Nights. We're thrilled to hear that you had a positive experience and that our service exceeded your expectations.
We're glad we could help you secure that special bottle during your trip to Japan. We know that shipping to Australia can be a bit of a hassle, with additional costs for shipping and import duties. We hope you enjoy the whisky and look forward to serving you again in the future.
Sincerely,
The Whisky Nights Team
Speed delivery
Speed delivery. Costs are clear. UK custom duties also easily calculated by myself and all within estimation.
Using DHL to ship, ordered on Monday and received on Thursday night, incredibly fast shipping from JP. Highly recommended.
17 ottobre 2024
Risposta di Whisky Nights
Dear Simpson,
Thank you for taking the time to share your experience with Whisky Nights on Trustpilot.
We are thrilled to hear that our shipping process met your expectations. Thanks to the excellent timing of your order, we were able to dispatch your item on the same day via DHL. We find shipping from Japan to the UK seamless and straightforward.
Your feedback about the clarity of costs and the ease of calculating UK custom duties is also greatly appreciated.
Thank you again for your high recommendation and for being a valued customer. We look forward to serving you again soon.
Sincerely,
The Whisky Nights Team
From the order to the shipping
From the order to the shipping, it was very courteous and done in a timely manner. Very pleasant experience.
16 ottobre 2024
Risposta di Whisky Nights
Dear Sunja Kim,
We are delighted to hear that you had a positive experience with your recent purchase from Whisky Nights. Your kind words mean a lot to us.
Thank you again for choosing Whisky Nights. We hope to see you again soon.
Sincerely,
The Whisky Nights Team
Everything was TOP
From the order to the communication (status, e-mails) and shipping to the delivery, everything was TOP!
3 settembre 2024
Risposta di Whisky Nights
Dear Peter,
We are thrilled to hear your experience with Whisky Nights. Your kind words about our service, communication, and shipping mean a lot to us.
It's our goal to provide the best possible experience for every customer, and it's rewarding to know that we've achieved that in your case.
Thank you again for your support.
Sincerely,
The Whisky Nights Team
Large cost of shipping and extra…
Large cost of shipping and extra payment of 38euro at delivery
6 agosto 2024
Risposta di Whisky Nights
Dear Tom,
Thank you for taking the time to share your experience with Whisky Nights. We apologize for the unexpected customs cost you encountered.
We trust that you had a chance to review the shipping costs before placing your order. Since this is an international air shipment from Japan to Europe, shipping fees can be higher than those from domestic or neighboring countries. We appreciate your understanding and want to reassure you that we've worked hard to keep our product prices reasonable.
We're truly sorry to hear about the unexpected 38 euro charge for the three bottles of whisky you purchased. We understand that unexpected charges can be frustrating. As this might be your first international alcohol purchase, we want to clarify that customs duties and taxes are standard for imported goods. We always inform customers of these potential costs upfront. Unfortunately, these fees are determined by your government and are out of our control.
We strive to provide clear information and excellent customer service and appreciate your understanding and hope you will give us another opportunity to provide you with a better experience.
Sincerely,
The Whisky Nights Team
Brilliant to deal with
Brilliant to deal with. Went above and beyond to sort the issues with my problematic order when it was stopped at customs. Getting it sent back to Japan, before sending to another address in a completely different country for me. I very highly recommend using this company for all your whisky needs.
31 luglio 2024
Risposta di Whisky Nights
Dear Graeme,
We are absolutely thrilled to hear that your experience with Whisky Nights was exceptional. Your kind words about our team going above and beyond to resolve the issues with your order mean the world to us.
Thank you for choosing Whisky Nights and for taking the time to share your positive feedback. We look forward to serving you again in the future.
Sincerely,
The Whisky Nights Team
Great service
Great service, combined the freight on my two orders and refunded me the difference. Prompt delivery and great communication.
12 luglio 2024
Risposta di Whisky Nights
Dear Graeme,
Thanks so much for taking the time to share your Whisky Nights experience on Trustpilot. We're delighted to hear you had such a smooth experience.
We noticed you placed two orders and were happy to combine them, saving you on shipping. While it's not always possible, we strive to find these opportunities whenever we can.
We're thrilled to hear your delivery arrived promptly to Australia and that our communication was smooth.
We hope you're enjoying your whisky selections. For future reference, please feel free to reach out to us anytime if you have any questions about different whiskies or need help placing an order.
Slàinte,
The Whisky Nights Team
Great price and trouble free shipping…
Great price and trouble free shipping to the UK
1 marzo 2024
Non scritta su invito
Risposta di Whisky Nights
Dear Christopher,
Thanks so much for leaving Whisky Nights such a fantastic review. We're thrilled to hear you found a great price on the whisky you were looking for and that shipping to the UK went smoothly.
At Whisky Nights, we pride ourselves on offering competitive prices and a hassle-free shopping experience for all our customers around the world.
If you're ever on the hunt for another dram, be sure to check out our extensive selection – we're always adding new and exciting whiskies.
Slàinte,
The Whisky Nights Team
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