Weight Watchers Recensioni 

Absolutely shocking diet! A pot of porridge (under 200 calories) is considered a third of my daily points?! How? They seem to really demonise carbs which is an incredibly unhealthy approach to any long term lifestyle change…after tracking for a few days I decided to enter my food into a calorie counter and realised I was seriously under eating and yet on the WW app I’d used not only my daily points by some weekly points too…all because any kind of carb (rice, pasta, porridge) or fats (avocados etc) are highly pointed. Unable to talk to an actual human via email and stuck in a 6 month contract despite how awful this diet is!
I could 100% lose weight with this diet but it won’t be teaching me anything that I can continue forward for years to come…it will literally just be teaching me ‘carbs’ are too many points to fit into my day!

customer service is poor, try asking a question using the online form
and mention the word cancellation in the question, despite that not being the question

and you get the same 'automated' response each time
why offer this sort of service.

I cancelled this 2 years ago and for no reason started to get charged a monthly fee last week. I never signed up again or gave consent to use my details. Now have to claim back the work with credit card company. Total scam.

Igjen trekker WW € 12,50 fra min bankkonto
Jeg har bedt om de annulere mitt abonnement flere ganger fra mars 2024. Dette skjer ikke.
Jeg er ikke registrert med min email adresse i deres system og det er derfor umulig å kunne si opp abonnementet
Dette er svindel.

Having used weight watchers in past for groups, my current circumstances meant online would suit me better however wish I had seen reviews before signing up. I made sure it said I could cancel plan if didn’t suit, found since I can cancel plan but will still be charged for another 11m months. App is not great n didn’t like meal plans.

Great work
Good side

I love my Ww group!
Everyone is very supportive and caring But, I go to the one and only WW in Shrewsbury, before Covid, there were loads to choose from. Now if our coach goes on holiday, we either have to go to another town or go without.
So you have to take the bad with the good. It's the healthiest and best way to lose weight, regulating your food intake in a balanced way.

This company is operating a Subscription Trap. Once you commit to a twelve month contract, if you want to cancel even AT THE END of the contract, there is no way of contacting them, NO way, online, at all. No email contact. Their link to cancellation does not work, it takes you to a continuous sign in loop. The only email I could find after an online trawl took me to an automated reply. They have a customer service number for cancellation purposes, but even if you phone and tell them you want to cancel, they won't cancel the subscription before the 12 month term even though you accept that you will have to keep paying, they hedge and haver and bluster at you, then they won't confirm in email that you have cancelled from the end of the term. You are trapped for 12 months, but even after - how do you get out? NO Customer Service available - it is all AI. This company has changed hands - owned by a US company now - and it has deteriorated completely, and the range of WW points plans have been reduced to one plan only. The app is unwieldy. But most of all, it is a trap. Don't join!

cancelled my plan in may they keep charging me no one has a clue what to do about it iv rang and emailed over 10 times and they just don't have a clue avoid scam artist ... will report to fraud with my bank

Avoid! Not what they once were.Beware of ridiculously long contract (misleading) with no cancellation option.

Weight Watchers UK is unrecognisable now from the WW of many years ago. The absolutely dreadful and impossible to use WW app is limited at best and they've continued to misrepresent my accurate weight loss with the correct number of reward tokens (yes, WW, 12 lb is very different from 12 KILOGRAMS!). When a customer service rep finally got in touch with me, the lady couldn't fathom that kilograms are different from pounds. Unbelievable. (Please note - social media is the ONLY way somebody will react because WW no longer offers a customer care email address - can you believe that?) If you've money to burn, might I suggest using it in your garden chimea or to get a bonfire started on Guy Fawkes night, but do not under any circumstances do what I did and fall for the glossy promotional spiel. And why wouldn't those unsuspecting models look happy? Your hard earned income is paying them to look delighted with a dysfunctional app and THE worst customer service I've ever encountered.

I signed up for 8 months. I hit target in July didn't realise they were still taking my money.Spoke to my leader she said had to speak to customer service. Rang a couple of times never got to speak to anyone.
I rang on Monay 12/8/24.
19 minutes didn't get to speak to anyone, rang again 48 mins still no one spoke to me.Absolutely horendous been with them since 2000 not sure if i want to stay, it's a scam they take your money from your bank like they have rights.Since when do GOLD MEMBERS PAY FOR THERE CLASS IF I REMEMBER YOU ONLY PAY FOR THE APP.I THATS NOT FARE.THEY ARE ALL ABOUT MONEY, IT WASN'T WHEN I FIRST STARTED EVEN THE LEADERS DONT GIVE YOU YOUR GIFTS FOR REACHING YOUR MILE STONE.I HAD TO ASK.AGAIN IT'S ALL ABOUT MONEY. REALLY NOT IMPRESSED.

Ceased payments with my bank after cancelled subscription not acknowledged online. WeightWatchers continue to contact my bank and insist on payments after official online cancellation. When I called to discuss this, on the customer services line which is charged, none of the numerical options when pressed we’re registered by my mobile phone, after several charged minutes I was cut off. Still being charged, unable to stop the charges and not able to speak to anyone. I’ve tried to log on to the website, but as my account is closed I cannot log on. There is no facility to raise a complaint with the company. I’m so saddened that a company can be so brutal.

I really like the system and the app. I'm here to review their business practices. I signed up for an 8 month commitment. I knew what I was doing, but it is very very confusing. I know someone else who was completely confused by the initial 'contract'. I decide to cancel my membership straight after signing up to make sure I did not accidentally roll over my commitment period. As someone with both an IT degree and an MBA I found it incredibly difficult to do. You can't do it on the website - it tells you to use the "Digital Cancelling App" - there really is no such animal and WW know it - it's sad and pathetic business ethics. You actually use the standard WW app to cancel but to put you off even more you have to enter your WW password twice! You are then required to give your reasons and then it offers an extension. Phew, what a journey. As I said, I love the app and the system, but this simple task has left me with a sour taste in my mouth - luckily the WW app tells me this is 0 points :-)

Been attending weight watchers meetings weekly last week attended the meeting and was told its closing I am in a 10 month deal and not workshop to attend contacted weight watchers to be referred to terms and conditions and the fact that the workshop is closing does not warrant me cancelling my membership I explained that due to work commitments I cannot attend any others and they arnt in my area they are not bothered I’ve emailed more than once and also advised them I will use the charge back scheme if they try to take anymore money it’s a poor show when they can’t cancel
Membership’s when they cancel the workshops it not our wonderful supportive weight watch leader at Farnworth it’s them they are con artists take your money and provide sod all and this is all not the fault of Sarah who we’ve have all bonded with and had great weight losses but no weight watchers still cancel the workshops without discussing with any of us this meeting has been going for over 20 years shove your online virtual meetings where the sun doesn’t shine weight watchers will get no more money off me as like I’ve told them they take any and i will use the charge back scheme through my bank

Very pleased with my weight loss with the support of our group coach Sarah who is fantastic and encouraging. However, extremely disappointed by the decision by the powers that be at WW to close our workshop. No consideration given to the loyal members & even less to Sarah who with any other decent employer would have grounds for unfair dismissal. No refunds offered to members who have signed up longer term. Yes read the T
& C' so but it's common curtesy to refund when something is faulty & WW you are the the one's at fault here. No workshops at all now in my area, you are a disgrace the way you're operating your business currently. I'm a great believer in Karma, I hope you get yours

Not enough info online .very basic no ideas suggestion recipes obscure
Aftersales appalling

What a waste of time, complete disappointment, full membership is a rip off, certain leaders were dull and uninspiring , don’t bother with WW, I would of giving them a negative number if I could

Paying for a service I don’t use. I get its in the T&Cs but if something doesn’t work for you it doesn’t work for you. You can see from other reviews you are just damaging your reputation in the end by making people pay month after month. I certainly do not recommend and would not retry.

This poor review is based on what I consider to be an unethical billing practice.
I signed up for 6 months at $20. I just realised today (after 12 after I signed up) that I have been paying $45 per months for the last 6 months. I understand that this auto-renew was in the conditions so this is not strictly speaking illegal. I also understand that the responsibility to read the fine print and check my bank statements is mine, but I just don't agree with this strategy - I think it is straight-out unethical. I interacted with the system maybe twice when I first signed-up. Since then I have not used this at all. I have made no demand on the company or company resources. We all have so many demands on our attention, I personally have had a hectic 6 months renovating and selling a house then moving, on top of full-time work and supporting family members which is why I wasn't on top of my bank statements. Now I'm down $270. This should be an active opt-in process to continue memberships at more than double-the-price, not a default one. Not cool.