I was so pleased I looked online to see if Webbox deliver direct. I'd become fed up of Tesco and other stores not having Dixie's favourite catnip lik-e-pop in stock. They'd also stopped selling his se... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
We ordered some squeaky dog balls which our dog absolutely adores (and often has nicked by other dogs). It has just the right combination of squeek, texture and size for her mouth. (She is a large 3... Leggi di più
L'azienda ha risposto
After a small hiccup a customer helper at weebox found out why the item was delayed. She ( Eleanor) found where the delayed occured and very quickly,the next day my cats got the treats they enjoyed s... Leggi di più
Great products and good prices but sadly let down on delivery by DPD who claimed they’d ‘missed’ me when they didn’t even knock at my door - I stayed in all day waiting for them. I would suggest chang... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
You know that face they make when something is really, really good? That's what we make everything for. Webbox has been making irresistible treats, complete meals and toys that pets love for over 33 years. Great quality, real value, and a whole lot of happy pets along the way. Real bonds. Real routines. Real pets. That's what we're here for.
Informazioni di contatto
Pets Choice Ltd, Brentwood House, Whitebirk Industrial Estate, Lower Philips Rd, , BB1 5UD, Blackburn, Regno Unito
- info@petschoice.co.uk
- webbox.co.uk
4,6
Eccellente
507 recensioni
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Ha risposto al 84% delle recensioni negative ricevute
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Still waiting for delivery
Still waiting for delivery, going away Wednesday and will have to buy from shops , not very happy as I have already paid for goods.
1 agosto 2026
Risposta di Webbox Pet Food
Hello Christine,
Thank you for your feedback.
We're so sorry to hear there has been an issue with your order delivery.
Can we ask that you please contact our Consumer Care Team (details can be found on the Webbox website) so we can look into this and resolve for you.
Best wishes,
Webbox
Food order for wildlife hospital
Quick delivery, easy to order and the Wiltshire wildlife hospital was happy with my donation, thank you.
28 luglio 2026
Risposta di Webbox Pet Food
Hello Denis,
Thank you so much for sharing your feedback. What a lovely thing to do. We're sure they were very grateful.
We're so pleased to hear you were happy with the order and the service received.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Love that I can get all my cat treats…
Love that I can get all my cat treats in one place. Unfortunately the app to order is not that easy to use and is not straight forward. Plus some of what I wanted was unavailable.
2 agosto 2026
Risposta di Webbox Pet Food
Hello Mary,
Thank you very much for sharing your feedback.
Please be assured that we will share your feedback with our team in respect of ordering on the app.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Risposta di Webbox Pet Food
Hello Lynn,
Thank you very much for taking the time to share your feedback.
We are so pleased to hear you were happy with your order and the service received. 😻
Thank you very much for choosing to shop with us.
Best wishes,
Webbox
Webbox chicken fillet
Webbox chicken fillet, dog treats are just the best.
Our 14 year old chichon is very particular when it comes to food or treats , having a sensitive stomach.
We are forever trying new foods/ treats that come to market. But Webbox chicken fillets are, and have always been our furry family members, constant favourite.
Nothing on the market comes close to, so thank you Webbox 10/10
Ordering is very simple and user friendly, though updates and delivery details could be improved upon, seems a bit of a wait for delivery details after the order was placed , 3 days recently. Possibly because I’m a private customer, as opposed to a retailer.
Overall a great product and good experience,
Thank you, a very happy customer.
31 luglio 2026
Risposta di Webbox Pet Food
Hello Simon,
Thank you very much for taking the time to share your feedback.
We are so pleased to hear you and your dog were happy with your order and the service received. We are delighted to be able to offer your chichon something that they enjoy.
I'm going to share your comments about order communication with our team - we are so sorry for any delay. Private customers' orders are treated no differently to retail customers so we will investigate. Our team will be able to see if this is anything we can improve upon.
Thank you very much for choosing to shop with us. We are so happy to have you as a valued customer. 🐶
Best wishes,
Webbox
Great stuff the dog loves it,
Repeat purchase. Had an issue with the courier. One phonecall and an email later all sorted out. Dog loves this stuff.
31 luglio 2026
Risposta di Webbox Pet Food
Hello Adey,
Thank you very much for taking the time to share your feedback.
We are so pleased to hear you were happy with your order and the service received.
Thank you very much for choosing to shop with us.
Best wishes,
Webbox
So convenient
Have been buying Webbox cat food and treats instore for a long time but it is increasingly difficult to find when I need it. So ordered online to ensure I get exactly what the fussy cat will eat. Easy to order, delivered on time and the cat loves it
30 luglio 2026
Risposta di Webbox Pet Food
Hello,
Thank you very much for taking the time to share your feedback.
We're delighted that your cat is such a fan and so pleased to hear you were happy with your order and the service received.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Great service this time
2nd time I've ordered from webbox, the first delivery took way too long, this one arrived at the collection point within 3 days, Amazing!!!! One happy cat when he saw what was inside the box 😻
27 luglio 2026
Risposta di Webbox Pet Food
Hello Jeanette,
Thank you very much for taking the time to share your feedback.
We are so pleased to hear you were happy with your order and the service received. 😻
Thank you very much for choosing to shop with us.
Best wishes,
Webbox
Risposta di Webbox Pet Food
Hello Amanda,
Thank you very much for taking the time to share your feedback.
We are so pleased to hear you were happy with your order 🐶.
Thank you very much for choosing to shop with us.
Best wishes,
Webbox
Excellent service great price and…
Excellent service great price and prompt delivery always 👍
26 luglio 2026
Risposta di Webbox Pet Food
Hello Andy,
Thank you very much for taking the time to share your feedback.
We are so pleased to hear you were happy with your order and the service received.
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
Webbox is the place to go…
The fact that my cat really likes webbox is a no brainer as to where to purchase the prices are competitive and the size of packets are a good choice of sizes service and delivery is excellent the order process is not complicated and I have recommended to other pet friends and great products
26 luglio 2026
Risposta di Webbox Pet Food
Hello Jane,
Thank you so much for taking the time to share your feedback.
We are so pleased to hear you were happy with your order and the service received. 😻
Thank you very much for choosing to shop with us.
Best wishes,
Webbox
First class company
Excellent first class service from Webbox from initial order to delivery updates would definitely recommend
26 luglio 2026
Risposta di Webbox Pet Food
Hello Brenda,
Thank you so much for taking the time to share your feedback.
We are so pleased to hear you were happy with your order and the service received.
Thank you very much for choosing to shop with us.
Best wishes,
Webbox
Excellent dog treats and delivery superb
26 luglio 2026
Risposta di Webbox Pet Food
Hello Miss Moore,
Thank you very much for sharing your feedback.
We are delighted to hear you were happy with your order and the service received. 🐶
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
My cat loves the food
My cat loves the food, I ordered many packs to last her awhile, I could not be happier with her clearing her bowl clean after every meal :) She has the Naturals range.
22 luglio 2026
Risposta di Webbox Pet Food
Hello Debbie,
Thank you very much for sharing your feedback.
We are delighted to hear you were happy with your order and the service received. As pet owners ourselves, we know how satisfying it is to find something our cats love! 😻
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
ex service great treats my dog love the…
ex service great treats my dog love the chips at moment and the pigs in blankets
30 luglio 2026
Risposta di Webbox Pet Food
Hello Glynis,
Thank you very much for sharing your feedback.
We are delighted to hear you were happy with your order 🐶.
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
I buy Webbox for my cat & dog I like…
I buy Webbox for my cat & dog I like that there’s no rubbish in the treats I buy for them especially for my dog who has very sensitive tummy they’re ideal for him. There’s a great selection for both of them. I found it really easy to find what I wanted my only grumble is I didn’t receive any notifications my order had been sent I only knew a week after placing my order I received a message from DPD saying they’d received my order & will let me know when it’s out for delivery. A little more communication would be helpful.
25 luglio 2026
Risposta di Webbox Pet Food
Hello Karen,
Thank you very much for sharing your feedback.
We're delighted you're happy with your order. We'll share your comment with our team in respect of the dispatch notification to see if there is anything we can improve upon.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Risposta di Webbox Pet Food
Hello Susan,
Thank you very much for sharing your feedback.
We are delighted to hear you were happy with the service received.
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
Our 3 year old Yorkie loves weebox
Our 3 year old Yorkie loves weebox! Loves the doggy crisps and treats.
29 luglio 2026
Risposta di Webbox Pet Food
Hello,
Thank you for sharing your feedback.
We are delighted to hear we have a fan 🐶!
Thank you very much for choosing to shop with us.
Best wishes,
Webbox
Customer Service was very good
Had issue with online order, contact made with customer service who who prompt, friendly, made sure they understood the issue and resolved it instantly. Will be happy to use again.
25 luglio 2026
Risposta di Webbox Pet Food
Hello Paul,
Thank you very much for taking the time to share your feedback and your lovely words.
Your comments will be shared with our team who will be so pleased to hear that you were happy with our service.
Thank you so much and thank you for choosing to shop with us.
Best wishes,
Webbox
My fussy cat loves Webbox
My cat is an incredibly fussy eater. I’ve tried tempting her with all sorts of tasty morsels and she just wasn’t interested, until I gave her some Lick-e-Lix. She loved it so much that she kept on licking her plate long after it was empty! I’ve never seen her so enthusiastic about any food before. I recently tried giving her a Lick-e- pop. She wouldn’t lick it, but seemed interested in the smell, so I broke little bits off and she wolfed those down. Webbox products are obviously first rate in the Cat World!
25 luglio 2026
Risposta di Webbox Pet Food
Hello Barbara,
Thank you so much for sharing your feedback.
As pet owners, we know how challenging it can be, so we are delighted that your cat is a fan of the Lick-e-Lix.
I crumble the Lick-e-Pop into a bowl to make it a bit easier for my cat and she much prefers to eat it that way. 😻
Thank you so much for your feedback and for choosing to shop with us!
Best wishes,
Webbox
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