Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

They are a reliable domain and business email service provider. I didnt experience any downtime. I just find them a reliable but affordable business partner for my small digital business. Thank you so... Leggi di più

Valutata 5 stelle su 5

Had no way to change my payment method on my end and my domain is about to expire. I contacted Z.com customer support and within a few minutes they responded. Even though the payment method on the... Leggi di più

Valutata 5 stelle su 5

The customer service is outstanding. These folks are professional, prompt & efficient. With a sweet vibe..! Melissa was the agent involved in these interactions! l hope she knows she... Leggi di più

Valutata 5 stelle su 5

I was getting my domain proxied by Cloudflare so I need support to help me revise my nameserver details. Z.com support handled my ticket professionally. Banjoe was the one who assisted me and his resp... Leggi di più

Dettagli dell'azienda

  1. Impresa di web hosting
  2. Provider di posta elettronica

Informazioni su Z.COM

Scritti dall'azienda

  • Singapore (Main office) - info.web.sg@z.com 
  • Philippines - info.web.ph@z.com
  • Malaysia - info.web.my@z.com
  • Indonesia -  info.web.id@z.com
  • United States - info.web.us@z.com

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

267 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 40% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

They have good customer service

They have good customer service. Banjoe T. quickly replied to my query and his response fixed the issue. Also, their domain and website package are affordable

30 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

A Data-Hungry, Delayed, and Distrustful Nightmare

I rarely write reviews, but this one is necessary.

I signed up on Z.com expecting a smooth domain registration. Instead, I walked into a privacy nightmare.

After placing my order, they immediately flagged it as “fraud” — no explanation, no logic. Then came the worst part: they demanded I upload government-issued ID just to buy a .com domain.

Let me be clear: I own a million-dollar domain portfolio, and I’ve worked with registrars like GoDaddy, Namecheap, and Cloudflare for years. None of them have ever required ID for a basic domain purchase — unless there was an actual dispute or transfer issue.

Z.com? They run shady “manual reviews,” ask for highly sensitive documents, and offer zero transparency about where your data is going. Their support? Slow. Robotic. Unhelpful.

This isn’t a security measure. This is a data collection trap dressed up as fraud prevention.

⚠️ If you care about:

Your personal data

Fast, secure domain buying

Professional support
—stay far away from Z.com.

I’ve already filed reports with consumer protection authorities in India, the UK, the US, Germany, and the Netherlands. I’ve also shared this experience with my 2.3M-strong tech community so others don’t fall into the same trap.

Z.com: You’ve lost my business—and now, you’ve earned a reputation you won’t easily shake.

20 giugno 2025
Logo di Z.COM

Risposta di Z.COM

Dear Sean,

Thank you for taking the time to share your experience — we genuinely appreciate honest feedback. We are really sorry to hear your first interaction with Z.com wasn’t smooth. To help clear things up:

Your order was flagged by our system due to some inconsistencies detected during the registration process. While we know this can be frustrating, these checks are part of our standard security measures designed to protect both our customers and our platform from potential fraud.

Whenever something unusual pops up, we ask for a quick ID check — it’s simply to protect both your account and our platform from fraud. We completely understand that this feels inconvenient, but it’s a standard step many registrars take when certain flags appear.

Our team tried to explain the situation and the next steps, but it seems the conversation didn’t go the way we all hoped. We absolutely respect your frustration, and we're sorry if our responses felt unhelpful — that’s never what we intend.

Your Privacy Matters, we treat all documents securely and follow strict privacy standards. We will never share your personal information beyond what is required by law.

We completely respect your decision, and we appreciate the chance to learn from this experience. Our processes are always evolving, and feedback like yours helps us do better.

If you are open to it, we would love the chance to speak with you directly and help resolve any outstanding concerns. Please feel free to contact us anytime at via https://web.z.com/ph/support/contact-us/ — we are here to help.

Valutata 1 stelle su 5

I bought a premium domain from this…

I bought a premium domain from this site but until now my domain status is on "pending registration" I have talk to their tech supports and they said I can't have it because it's a premium domain but I already paid for it I even have the invoice, It's on their list of available domains not even marked as premium. Seems like a SCAM!

20 maggio 2025
Non scritta su invito
Logo di Z.COM

Risposta di Z.COM

Dear Osip,

Thank you once again for reaching out and highlighting the issue regarding your domain registration.

We sincerely apologize for the inconvenience this has caused. The delay occurred due to a system limitation that unfortunately did not flag the premium pricing for the domain you initially selected. As a result, it was mistakenly listed as available at a standard rate.

Once identified, our team acted swiftly to resolve the matter by offering and processing a replacement domain to minimize the disruption on your end. We hope this quick response reflects our commitment to transparency and customer satisfaction.

Your feedback plays a vital role in allowing us to continue improving our service. Thank you for your understanding, and we hope to have the opportunity to better serve you moving forward.

Valutata 1 stelle su 5

The worst experience I've ever had

I need to renew my domain, but I can't even log in to my account; the login page always shows up as empty, and the sign-in link gets redirected each time to a two-mile-long URL, I tried it on mobile, laptop, and different browsers; nothing seems to work. The worst experience I've ever had

15 maggio 2025
Non scritta su invito
Valutata 4 stelle su 5

Good thing in a Z.com is very is that they responsive when you have a problem and very accomodating.

Good thing in a Z.com is very responsive when I have problems in my domains or anything related to my website. They will really guide you and so much willing to help with everything that they can.

Even if you are an amateur or pro they are willing to help. What also good thing in Z.com is that intergration from Worpress blogsite to your domain. It is very easy to use and you can use their Site Builder if you want to create a website in a breeze.

5 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Exceptional Website Security Support from Melissa and Team!

Melissa and her team went above and beyond in fixing my website issue! They thoroughly investigated the problem, identified the malicious file/malware, and successfully removed it. Not only did they secure my site, but they also found and eliminated unwanted content and foreign-language posts. Their professionalism, expertise, and quick response gave me complete peace of mind. Highly recommend their services to anyone in need of reliable website security and support! Thank you, Melissa and team!

2 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

superb company

superb company. i have many domains with them. reasonable prices. very often running good promotions on domains. very nice customer support. easy interface in control panel. 100% recommended.

10 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

I've Started to make busines with Z.COM…

I've Started to make busines with Z.COM unfortunately because of frequent server error inaccessibility my business just went off easily. i have imprinted bad impressions to my client and switch to my competitors. Invest on more reliable hosting provider. Z.COM may be cheap but you'll regret at the end. Lesson learned

26 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Excessive Dowtime

z.com is always down, downtime may reach up to 3 days to a week or more. their team do not have a fast response on the downtime. Customer support is poor in times of issues.

28 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

LOW CUSTOMER SERVICE / LOW DOWNTIME LOGIN PAGE

Z.com.philippines what happen to ?!!!!. PLEASE FIX THE PROBLEM AS SOON AS NEEDED BECAUSE OUR VALUABLE CUSTOMERS ARE GETTING ANGRY WITH US. YOUR DOMAIN ARE 3 DAYS DELAY. PLEASE MY BUSINESS IN BILLING SYSTEM ARE VERY AFFRCTED TO MUCH THERE ARE 12 CLIENT WANTS TO CLOSE HERE ACCOUNT DUE TO THE DOWNSYSTEM.

27 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

I recently enExcellent Support and Swift Resolution!countered an issue with my…

I recently encountered an issue with my website being down due to domain suspension, and I reached out to Z.com for support. The response was prompt and thorough. They quickly identified the issue, which was related to email contact verification, and provided clear instructions on how to resolve it.

Their follow-up was equally impressive—after verifying my domain, they ensured that the suspension was lifted, and my website was back up and running smoothly. The support team was professional, and they made sure I had everything I needed at each step of the process.

I appreciated how they kept the communication clear and concise and resolved my issue in a timely manner. It’s always great to know you can count on reliable support when things go wrong. Thanks again for the excellent service!

8 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

He deserves a raise!

The agent named Norwin L. is very helpful and knowledgeable. He answers my questions very quick and with reference link. He is highly to commend. Keep it up! -Nikki M.

4 ottobre 2024
Non scritta su invito

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