Outstanding customer service! Sean was great communicating with me during the entire process! Before, during, and after. My original transport truck had mechanical issues hours before pickup. The... Leggi di più
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Harry smith was great. His response time what always timely and answered any questions that came up. He coordinated the entire move of my vehicle with the trucking companies and when one of the driver... Leggi di più
I was looking for a company to transport a car for NJ to VA, when I googled this company Wavex Logistics LLC show up I call the number and spoke to one of the agents name Sean Anderson he was very he... Leggi di più
I was very nervous using a shipping service, as this was a new experience for me. This resulted in multiple questions and concerns that I had for my service agent, Sean. At one point I decided not to... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Wavex Logistics LLC is a nationwide vehicle shipping company dedicated to making auto transport simple, reliable, and stress-free. We help customers ship cars, SUVs, trucks, motorcycles, classic vehicles, auction vehicles, dealer inventory, and personal vehicles across the United States. Whether you are relocating, buying a vehicle online, sending a car to a family member, or managing transportation for a dealership, our team works hard to provide dependable service at competitive pricing. We work with a network of licensed and insured carriers to help customers find the right transport option based on their route, schedule, vehicle type, and budget. Our services include open carrier transport, enclosed carrier transport, door-to-door shipping, dealership transport, auction pickup, and long-distance vehicle transportation. At Wavex Logistics LLC, communication is one of our top priorities. From the first quote to final delivery, our shipping specialists keep customers updated and guide them through every step of the process. We believe in honest pricing, clear information, and professional support from start to finish. Our goal is to make every shipment as smooth as possible by handling the details, coordinating with carriers, and providing customers with peace of mind. We understand that every vehicle is important, and we treat each shipment with care, attention, and professionalism. Thank you for considering Wavex Logistics LLC for your vehicle transportation needs. We look forward to earning your trust and helping you ship your vehicle safely and efficiently. Website: https://wavexlogistics.com
Informazioni di contatto
1018 S Fairview Ave, 60148, Lombard, Stati Uniti
- (217) 426-3997
- support@wavexlogistics.com
- wavexlogistics.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 55% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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Catherine was a complete Jem
Catherine was a complete Jem! I was sooo stressed about moving my camper cross state and with her dedication to helping me, her calmness deeming everything would be okay in she’ll do her best in she did just that! I appreciate your company in patience in this last minute matter you guys are awesome in highly recommend thank you again Catherine !!!!!
Ryan Cherkie was an amazing agent
Ryan Cherkie was an amazing agent! He worked tirelessly to get my vehicle transported. Even though the date changed a few times for delivery it all worked out well!
harry thompson was awesome every step…
harry thompson was awesome every step of the way he helped me get my forklift from El. Paso, to Houston, whith out a glitch...Thank you very much
It was a pleasure working with Harry…
It was a pleasure working with Harry Thompson he communicated well with me and I appreciate the fact that everything he said was exactly what he said..I hope in the near future I can get a chance to work with Harry again.
Keep up the Good Work Bro !!!!!
I was needing my truck and 2…
I was needing my truck and 2 motorcycles transported from Alaska to Southern California, I contacted Wavex requesting a quote, Ryan Cherkie is who contacted me with a quote. He worked very hard to get a driver, and kept to the quote he gave me. He also contacted me everyday with updates. He did great.
Great Service
Great Service! Peter James was friendly, honest, professional, and very helpful! I was very satisfied with the service provided and would definitely recommend them!
10/10 reccomend
10/10 reccomend. Was updated throughout the whole process and easy to work with.
Sean Anderson Great Service
Sean Anderson gave me a great service, even my bank don't allowed send to him the first deposit, he trusted me, and sent me the driver and allowed to me paid him the whole amount, the service was from Ocala Fl. To Atlanta Georgia, next day service, Thank you Sean.
Working with Peter James was amazing
Working with Peter James was amazing. I cannot say how surprised and happy I was after the delivery of our classic 1977 Corvette! I was able to reach him throughout the whole process and even though it was a little later than expected to arrive they were so polite over the phone and texting that I clearly understood how difficult this voyage was but again Peter James was amazing!! definitely gonna use this service in the future when needed. Do not be afraid your automobile is in good hands! LI NY customer
Catherine T
Catherine T. was excellent in making the transportation of my truck as smooth as possible. Thank you and the team.
I am very grateful for the service I…
I am very grateful for the service I received—fast and friendly. You helped me solve a major problem when I was stranded in an unfamiliar place.
Catherine Thomas was great and helped…
Catherine Thomas was great and helped me very much
He showed up did his job safely
He showed up did his job safely. And made it to his destination on time. I would highly recommend this Gentleman.
Good communication
Catherine was great and very helpful
Catherine was great and very helpful. Communication was good and paid the price I was quoted. Would recommend Catherine.
Used their service and it was a big…
Used their service and it was a big mistake, told me that transportation will cost $550 and it ended up $1050. Communication was super bad, iI didn't know where my car is for 2 days. Nightmare
I recently use this company for a car…
I recently use this company for a car pick up and delivery and Peter James was amazing. Everything went smooth and my car arrived in 2 days. I will be definitely using them again and would recommend them for any car transport. CW
**I strongly advise people to avoid Wavex Logistics.**
Based on my experience, I completely lost trust in this company and seriously question whether it operates like a legitimate auto-transport business.
I was quoted approximately **$750**, paid about **$160 upfront**, and my car was never picked up. Afterward, the price suddenly increased to approximately **$1,300–$1,500**.
When I requested my money back, one of their representatives told me that **a refund was not possible**. Only after I told them I was considering legal action did they offer me **$75 as a “gesture of goodwill.”**
Even more concerning, I then received **multiple messages asking me to remove my Trustpilot review if I wanted my money back**. I have evidence of these communications.
Now their manager has publicly responded saying they always provide an immediate refund when a customer is unhappy. That is simply **not consistent with what their own team told me privately**.
The most disturbing part was that Wavex gave me a phone number supposedly belonging to the “driver” and told me that driver had been in an accident. Later, I called the same number from another phone, and the person answered identifying themselves as **Wavex Logistics**.
I also investigated their listed address and found what appears to be a **residential property rather than an obvious logistics company or commercial office**.
Ultimately, they did not voluntarily return my money. I had to **dispute the charge with my credit card company** to recover it.
Asking a customer to remove a negative review in exchange for returning their money is not something I consider trustworthy.
Based on everything that happened, I strongly recommend that consumers **avoid Wavex Logistics and be extremely careful before sending them any money.**
I had an unforgettable experience…
I had an unforgettable experience working Wavex Logistics. Their representative Harry Thompson deserves a platinum recognition for his dedication to exceeding customers' expectations. My delivery was on time and the driver, Keshawn Collins was also exceptional. Thank you, guys!!!
Wavex logistics helpful with…
Wavex logistics helpful with transporting my vehicle from Texas to Kentucky. Phrilli Ron went beyond her duties to help me with keeping in contact with the driver as to where they were and what time the vehicle . But unfortunately the driver had problems with their vehicle so my delivery was for Wednesday but did not make it to me till Friday driver was difficult to deal with trying to charge me more money but Phrilli Ron got that straightened out for me when he arrived he dropped this vehicle in the wrong house down the Road man had to go go back and move it and do my driveway then was antsy and wanted to put it back on his truck because he wanted more money I do not recommend the driver but far as everyone else they were very polite and worked with me until the end very helpful people. The vehicle was very special to me it belong to my late father so when it arrived I was very emotional and the driver somehow that word from his supervisor hey charge me the right amount that we had agreed upon then he hopped in his truck and was gone.
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