I had a AC unit fitted and cannot thank the company and Engineer enough. i had fantastic service from the call centre especially Abbi who went out of her way to explain everything in great detail and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Nothing wrong with actual service and the company was very helpful. Unfortunately for the 2nd year running , the booking date was not honoured and no call received to postpone visit. It’s just the... Leggi di più
Boiler installation carried out. Kyle the engineer called ahead of time to inform me the time he was arriving. Him and the other engineer were very friendly and efficient. Few hours and the house was... Leggi di più
Fast and efficient Amy is wonderful and very quick to reply . This is my second time using them and was taken care of properly. Website easy to navigate and staff very friendly. Shout out to Mason... Leggi di più
Dettagli dell'azienda
- Fornitore di boiler
- Ingegnere del gas
- Installatore di impianti a gas
- Servizi di riscaldamento e boiler
- Servizio di installazione gas
- Stazione di ricarica per veicoli elettrici
Best Price Guarantee
We won't be beaten on price
If you find a cheaper price on a like-for-like installation elsewhere, we guarantee to beat the price and take an extra £50 off your order.
Informazioni di contatto
Capital Tower, Greyfriars Road, CF10 3AG, Cardiff, Regno Unito
- 02921 684 432
- ask@warmzilla.co.uk
- warmzilla.co.uk
4,3
Eccellente
2K recensioni
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Absolutely 5 star professional service
Absolutely 5 star professional service. Arrived as planned - Rob was lovely, quick and efficiently fit with no mess. Couldn’t ask for better. Cost may be little more but it was worth every penny. Excellent throughout.
17 febbraio 2026
Risposta di WarmZilla
Hi,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear you were happy with the service and that everything went smoothly on the day. Rob will be especially pleased to hear your kind words about his efficiency and professionalism.
We always aim to deliver a high standard of workmanship with as little disruption as possible, so it’s great to know you felt it was worth every penny.
Thanks again for taking the time to share your experience — it truly means a lot!
Easy to order and great communication
Easy to order and great communication. The enginner was wonderful and did a great job!
17 febbraio 2026
Risposta di WarmZilla
Hi Alan,
Thank you so much for your kind review!
We’re really pleased to hear that you found the ordering process straightforward and that our communication met your expectations. It’s also fantastic to know the engineer did a wonderful job — we’ll be sure to pass your feedback on.
We truly appreciate you taking the time to share your experience!
excellent company
excellent for communication, delivery, installation and after service of my boiler replacement. Amy and Josh were very good and helpful responding very quickly to my questions. good warranty provided on Ideal boiler.
28 gennaio 2026
Non scritta su invito
Risposta di WarmZilla
Hi David,
Thank you very much for taking the time to leave such a kind and detailed review!
We’re delighted to hear that you were happy with the communication, delivery, installation, and after-service throughout your boiler replacement. It’s wonderful to know that Amy and Josh were able to help and respond quickly to your questions — we’ll be sure to pass your compliments on to them.
We really appreciate you choosing us and are glad you’re pleased with the warranty and overall service. Thanks again!
Needed a new boiler soon as
Needed a new boiler soon as, as mine was done and l had no hot water or heating. WarmZilla got me sorted within 24 hours as promised. Everything arrived when they said it would including the engineer. Glad to have heating and hot water back, all l have to do now is work out how to set it properly to my needs.
9 febbraio 2026
Risposta di WarmZilla
Hi Patricia,
Thank you for your great review!
We’re really pleased we were able to get you back up and running so quickly.
It’s fantastic to hear that we delivered everything as promised within 24 hours and that the arrival times were convenient for you.
If you need any help we’re always happy to help. Enjoy being warm again!
Risposta di WarmZilla
Hi Gill,
Thank you for your kind review.
We’re really pleased to hear you were happy with the pricing and finance options, and that our customer service stood out. We truly appreciate your feedback and your support.
Had boiler installed
Had boiler installed , trying to book 3 service to keep Warranty up to date. Been trying since November and not getting any respinse. Chat bot doesnt work. Loads of emails sent to Ask Warmzilla. Nothing. Paying £13.99 a month to include free service. Shocking service.
17 febbraio 2026
Non scritta su invito
Risposta di WarmZilla
Hi,
Thank you for your feedback. We’re really sorry to hear about your experience — this certainly isn’t the level of service we aim to provide.
We understand how important it is to keep your boiler service up to date for warranty purposes, and we sincerely apologise for the frustration caused by the lack of response.
We’d really like to get this resolved for you as quickly as possible. We will be looking into this further.
Thank you for bringing this to our attention — we appreciate the opportunity to put things right.
Got a fantastic deal on Warmizlla for…
Got a fantastic deal on Warmizlla for my Viessmann setup, and I couldn’t be happier. Everything was handled smoothly from start to finish. The service, support, and aftercare were excellent, and the whole process felt professional and hassle-free. Really appreciate the effort from the team — highly recommended!
16 febbraio 2026
Risposta di WarmZilla
Hi Mohammed,
Thank you so much for your fantastic review!
We’re absolutely delighted to hear that you’re happy with your Viessmann setup and that everything ran smoothly from start to finish. It’s great to know that our service, support, and aftercare made the whole process feel professional and hassle-free — that’s exactly what we aim for.
Your kind words truly mean a lot to the team, and we really appreciate you taking the time to share your experience.
If you ever need anything in the future, we’re always here to help!
Great fitting but annual boiler servicing is nightmare
Warmzila were great when they fitted my new boiler. The problem I am having with them is that I took a boiler service and maintaience contract with them over £170 per year but trying to get them to sort out my annual service is a nightmare. I have requested my service several times now but keep getting fobbed off saying they cannot get a engineer in my area to carry out the service. So buyer beware they talk a good game but cannot fulfill their side of the contract.
12 gennaio 2026
Non scritta su invito
Risposta di WarmZilla
Hi,
Thank you for your honest feedback. First of all, we’re really pleased to hear that you were happy with the boiler installation itself — that means a lot to us.
However, we’re very sorry to read about the difficulties you’ve experienced arranging your annual service. We completely understand how frustrating this must feel, especially when you have a maintenance contract in place and expect it to be straightforward. That’s absolutely a fair expectation.
We would really like the opportunity to resolve this properly for you.
We’ll escalate this with our service team as a priority and ensure this is addressed as quickly as possible.
Thank you again for bringing this to our attention — we genuinely value your feedback and the chance to put things right.
Risposta di WarmZilla
Hi,
Thank you for your review!
We’re really pleased to hear you had a good experience and that the work was completed on time. Delivering quality service efficiently is something we take great pride in.
If there’s ever anything else you need, we’ll be more than happy to help!
Amazing experience recommended to…
Amazing experience recommended to anybody 10/10 experience!!!
11 febbraio 2026
Non scritta su invito
Risposta di WarmZilla
Hi Chris,
Thank you for the fantastic review!
We’re absolutely delighted to hear you had an amazing experience and would recommend us — 10/10 means the world to our team.
We really appreciate your support!
Risposta di WarmZilla
Hi,
Thank you for the great review!
We’re so pleased you were happy with the service and really appreciate the recommendation.
Amazing service would definitely…
Amazing service would definitely recommend
10 febbraio 2026
Non scritta su invito
Risposta di WarmZilla
Hi,
Thank you for your wonderful review!
We’re so pleased to hear you received amazing service and truly appreciate your recommendation.
If you ever need anything in the future, we’re here to help.
The best boiler experience I’ve had x
11 febbraio 2026
Non scritta su invito
Risposta di WarmZilla
Hi,
Wow — thank you! That’s fantastic to hear.
We’re delighted that this has been the best boiler experience you’ve had. It means a lot to the whole team.
If you ever need anything in the future, we’re always here to help.
Brilliant service couldn't ask for…
Brilliant service couldn't ask for anyone better 10/10 recommendation!!!
11 febbraio 2026
Non scritta su invito
Risposta di WarmZilla
Hi,
Thank you so much for the amazing feedback!
We’re absolutely delighted to hear you couldn’t have asked for better service — 10/10 and a recommendation really means a lot to us.
We truly appreciate your support!
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish! I ordered a new boiler on Friday and it was installed just three days later. The installation took a little over two hours and was completed perfectly with no issues at all. Any enquiries I had before and after purchasing were answered straight away, which was really reassuring. Fast, professional, and hassle-free - I couldn't be happier and would highly recommend them!
9 febbraio 2026
Risposta di WarmZilla
Hi Sammy,
Thank you so much for taking the time to leave such a fantastic review!
We’re delighted to hear you were happy with the speed of the installation and that everything went smoothly from start to finish. It’s great to know our team was able to answer your questions promptly and make the whole process hassle-free.
Your recommendation really means a lot to us — thanks again for choosing us!
Risposta di WarmZilla
Hi Stewart,
Thank you very much for your kind words.
We’re really pleased to hear you were happy with the service and found everything professional.
We truly appreciate your support and hope to work with you again in the future.
The engineer cleaned out the grit from…
The engineer cleaned out the grit from the compress unit, something which had not been done before
He also explained the settings for manual as opposed to auto giving us better control of our heating.
Excellent . Thank you
3 febbraio 2026
Risposta di WarmZilla
Hi,
Thank you for your excellent feedback.
We’re really pleased to hear that the engineer was able to clean out the grit from the compressor unit and explain the manual versus auto settings clearly. It’s great to know this has given you better control over your heating. We’ll be sure to pass your kind words on to the engineer.
Thank you for taking the time to leave a review — it’s much appreciated.
Excellent Service
Excellent communication from WarmZilla throughout the process. First class installation by Warmserve. The two installation engineers were absolutely excellent. They were courteous, friendly and helpful. Problems were dealt with constructively and in a no-fuss manner. A professional installation. Recommended.
20 gennaio 2026
Non scritta su invito
Risposta di WarmZilla
Hi,
Thank you for taking the time to leave such a positive review.
We’re delighted to hear that you were happy with the communication from us and the installation. It’s especially great to know that our engineers made a strong impression with their professionalism, friendliness, and problem-solving approach.
Your recommendation means a lot to us, and we’ll be sure to pass your kind words on to the team. Thanks again for choosing us.
Excellent experience
A new boiler was installed in a rental flat yesterday. We had a problem in not being able to find the stockcock but the engineer managed to find a solution, which was excellent.
28 gennaio 2026
Non scritta su invito
Risposta di WarmZilla
Hi Max,
Thank you for your review.
We’re pleased to hear that, despite the initial difficulty locating the stopcock, our engineer was able to find an effective solution and complete the installation successfully. We always aim to overcome any challenges efficiently and with minimal disruption, so it’s great to know this was reflected in your experience.
Thank you for choosing us.
Insurance doesn't work.
I took out boiler cover in March 2025.
The annual inspection was carried out in the summer, but when I started using the central heating in October I noticed the pressure gauge was always in the red zone.
Despite an extensive email exchange more than 35 - well attended by Amy- the comapny was unable to arrange anyone to come and see what the problem was.
As a resuult I cancelled the cover.
7 novembre 2025
Non scritta su invito
Risposta di WarmZilla
Hi Rob,
Thank you for taking the time to share your experience.
We’re sorry to hear about the frustration you encountered after taking out boiler cover with us. While we’re pleased that the annual inspection was completed, we regret that we were unable to arrange a follow-up visit when you later identified an issue with the pressure gauge. We appreciate you highlighting the efforts Amy made to assist via email, but we understand that this did not resolve the problem. This is not the level of service we aim to provide, and we’re sorry that this led you to cancel your cover.
Your feedback has been noted and will be used to help us improve our processes going forward.
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