I had a AC unit fitted and cannot thank the company and Engineer enough. i had fantastic service from the call centre especially Abbi who went out of her way to explain everything in great detail and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Nothing wrong with actual service and the company was very helpful. Unfortunately for the 2nd year running , the booking date was not honoured and no call received to postpone visit. It’s just the... Leggi di più
Boiler installation carried out. Kyle the engineer called ahead of time to inform me the time he was arriving. Him and the other engineer were very friendly and efficient. Few hours and the house was... Leggi di più
Fast and efficient Amy is wonderful and very quick to reply . This is my second time using them and was taken care of properly. Website easy to navigate and staff very friendly. Shout out to Mason... Leggi di più
Dettagli dell'azienda
- Fornitore di boiler
- Ingegnere del gas
- Installatore di impianti a gas
- Servizi di riscaldamento e boiler
- Servizio di installazione gas
- Stazione di ricarica per veicoli elettrici
Best Price Guarantee
We won't be beaten on price
If you find a cheaper price on a like-for-like installation elsewhere, we guarantee to beat the price and take an extra £50 off your order.
Informazioni di contatto
Capital Tower, Greyfriars Road, CF10 3AG, Cardiff, Regno Unito
- 02921 684 432
- ask@warmzilla.co.uk
- warmzilla.co.uk
4,3
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 82% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Was wary at first as only came across…
Was wary at first as only came across these guys online, but they and the installation team were excellent from start to finish. Knocked spots off their well-known competitor with a blue logo...
27 gennaio 2026
Risposta di WarmZilla
Hi Mark,
Thank you for sharing your experience!
We’re thrilled to hear that we were able to exceed your expectations, especially after discovering us online. It’s fantastic that our team — both office and installation — delivered excellent service from start to finish.
We really appreciate you choosing Warmzilla.
Had my first Gas saftey check in the…
Had my first Gas saftey check in the weekend. Grace from Warmzikka came on time, and the checks went really well. In time, and no issues to report
25 gennaio 2026
Risposta di WarmZilla
Hi Menon,
Thank you for your review.
We’re pleased to hear your first Gas Safety check went smoothly and that Grace arrived on time and carried out the checks efficiently. It’s great to know everything was completed without any issues.
Thank you for choosing WarmZilla.
First class service
First class service. Installation made on the date given by Warmzilla. Later on a check needed, and we received a quick help via Amy until it is fixed. I`m very happy with the service level after purchase.
23 gennaio 2026
Non scritta su invito
Risposta di WarmZilla
Hi,
Thank you for your kind review.
We’re delighted to hear you received first-class service and that your installation took place as scheduled. It’s also great to know that when a follow-up check was needed, Amy was able to assist quickly and get everything resolved.
We really appreciate your feedback and are very pleased you’re happy with the level of aftercare and support.
Risposta di WarmZilla
Hi,
Thank you for your review.
We’re pleased to hear the work was done well and that you found it great value.
We really appreciate your feedback and your custom.
Communication has been spot on
Communication has been spot on, came in the same week, a couple of hours and job done, very helpful and excellent customer serv
23 gennaio 2026
Risposta di WarmZilla
Hi Ethan,
Thank you for your review.
We’re really pleased to hear that communication was spot on and that we were able to get everything completed quickly and efficiently. It’s great to know you found the team helpful and the customer service excellent.
We really appreciate your feedback.
Very poor service
Took nearly 7 weeks before I could get my boiler serviced. I had to call the plumber twice before service was completed. Two days latter it developed a leak. Now it's taken 2 days to get someone the fix it. I am still waiting.
23 gennaio 2026
Non scritta su invito
Risposta di WarmZilla
Hi,
Thank you for taking the time to share your feedback.
We’re genuinely sorry to hear about the delays. Our customer care team has been in touch and is actively discussing this with you to resolve the matter.
Thank you for your patience.
Brilliant service from start to finish
Brilliant service from start to finish. Ordered the unit on Thursday and they arranged finance, and installed the unit the next day! The customer support agent, Amy, was super helpful. Definitely recommended!!
23 gennaio 2026
Risposta di WarmZilla
Hi,
Thank you for your fantastic review!
We’re delighted to hear you received brilliant service from start to finish and that everything — from arranging finance to next-day installation — went smoothly.
We’ll be sure to pass on your kind words to Amy; she’ll be really pleased to hear how helpful she was.
Thank you for the recommendation and for choosing us— if you need anything in the future, we’re always happy to help.
Risposta di WarmZilla
Hi,
We are aware of the points raised, and senior management is currently reviewing the matter.
Thank you
Conversion from to combi
Warmzilla installed a new combi boiler for me, replacing an old hot water tank system in a fairly complex setup. The work was carried out professionally and to a high standard. Throughout the process, the Warmzilla support team were proactive, polite, and clearly very knowledgeable. They took the time to understand my specific technical situation and communicated clearly at every step. Overall, a very professional experience and I would happily recommend them.
21 gennaio 2026
Risposta di WarmZilla
Hi,
Thank you for your detailed and positive review.
We’re really pleased to hear that you were happy with the installation of your new combi boiler, especially given the complexity of replacing an older hot water tank system.
It’s great to know that both the installation work and the support from our team met a high standard, and that our communication and technical understanding helped make the process clear and smooth for you.
Your recommendation means a lot to us, and we truly appreciate you choosing Warmzilla.
Nice job carried out by Warmzilla and team
Customer rep that i chatted with was helpful in getting a competitive price and arranging a lot quick. any changes, i was informed on time and in one occasion, i was compensated for the delay. All through the team was helpful and the installer tried his best to get the boiler working. The only sad part was that the installer used my cleaning products and equipment without my knowledge and this is absolutely wrong.
20 gennaio 2026
Risposta di WarmZilla
Hi,
Thank you for taking the time to share your feedback.
We’re pleased to hear that our customer service team were helpful in securing a competitive price, arranging everything quickly, and keeping you informed of any changes.
We’re also glad to know the installer worked hard to get your boiler up and running. That said, we’re very sorry to hear about your concern regarding the use of your cleaning products and equipment without your knowledge. That’s not the standard we expect, and we appreciate you bringing it to our attention. Your feedback will be shared with the team to ensure this is addressed and avoided in future.
Thanks again for choosing us, and please don’t hesitate to get in touch if we can help in the future.
Great service and all the staff I’ve…
Great service and all the staff I’ve been in contact with are legends. They made it happen went it was difficult. Thank you
20 gennaio 2026
Risposta di WarmZilla
Hi Belinda,
Thank you for such a brilliant review!
We’re really pleased to hear that our team were able to make it happen, even when things were difficult.
Thanks again for choosing us, and please don’t hesitate to get in touch if we can help in the future.
Fantastic, reliable service, good selection at great prices
My old boiler stopped working on New Year’s Eve. I went to several suppliers initially to look for a replacement installation. Warmzilla were superb and provided the installation of a new boiler in an easy to organise and trouble free way. The engineer they sent was superb. He was hard working and fast. He did a great job and tidied up when he had finished. He also carefully explained the new system and showed me the controls. In just a day he left me with a fully operational system and a warm house. Warmzilla offered very competitive prices and a good range of boilers. Their communication throughout was excellent. I am a very happy customer.
19 gennaio 2026
Non scritta su invito
Risposta di WarmZilla
Hi Robert,
Thank you very much for your detailed and positive review. We’re really pleased we could help get everything sorted quickly after your boiler failed on New Year’s Eve — we know how disruptive that can be.
It’s great to hear that the installation was easy to organise, trouble-free, and that our engineer made such a positive impression with his hard work, efficiency, and clear explanation of the new system. We’re also glad you found our pricing competitive and our communication strong throughout the process.
Thank you for choosing us. If you need anything in the future, please do get in touch.
Risposta di WarmZilla
Hi Nina,
Thank you for your review.
We’re glad to hear your boiler service appointment was arranged quickly.
If there’s anything else we can help with, please don’t hesitate to get in touch.
Good service and quick
Good service and quick. Our engineer was really good. Had to come back as system was not working for DHW, but he did and all was fixed.
11 gennaio 2026
Risposta di WarmZilla
Hi,
Thank you for your feedback and for taking the time to leave a review.
We’re pleased to hear you found our service quick and that your engineer did a great job. While we’re sorry the system needed a return visit, we’re glad it was resolved promptly and everything is now working as it should.
If you need anything further, please don’t hesitate to get in touch.
Outstanding customer service, quality and value for money
I’m not normally a person that leaves reviews, but when you can score a service and product 10/10 for everything I wanted to create a review.
So it’s the 20th December and our boiler has had enough. We contacted Warmzilla and got great advice on a replacement. The quote was around 30% less than a major company. The team ordered the product and an installer for the 23rd December, which was amazing, communication from initial query to delivery was perfect including Warmzilla web portal.
On Installation day the engineer arrived at the same time as the boiler. The installer was amazing, he worked from morning to evening to replace the boiler, gas pipe and all parts including the flue. He was so polite and at the end of the installation checked everything and cleaned up as though he had never been there.
The experience from start to finish was 10/10 and I would recommend Warmzilla to everyone. I cannot find one negative comment.
I’m now taking our a service contract with Warmzilla instead on the big companies as I have so much more faith in the Warmzilla team.
23 dicembre 2025
Risposta di WarmZilla
Hi Jonathon,
Thank you so much for taking the time to leave such an incredible and detailed review — especially knowing you don’t normally write them. It really means a great deal to us.
We’re so pleased we could help at such a stressful time, especially so close to Christmas, and get everything sorted quickly and smoothly for you. It’s fantastic to hear that the advice, pricing, communication and installation all met your expectations. We’ll be sure to pass on your kind words to the installer.
A 10/10 experience and a recommendation to others is the highest compliment we could receive.
Thank you also for choosing us for your service contract — we truly appreciate your trust and look forward to looking after your boiler for years to come.
Risposta di WarmZilla
Hi Ivera,
Thank you!
We’re delighted to hear you thought it was brilliant.
We really appreciate you choosing us and taking the time to leave a review.
Risposta di WarmZilla
Hi,
Thank you for your review!
We’re really pleased to hear you received great service.
If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Excellent Company
Excellent communication, installation, quality workmanship and price. Highly recommeded.
******
5 gennaio 2026
Risposta di WarmZilla
Hi John,
Thank you very much for your kind review and recommendation.
We’re delighted to hear you were pleased with our communication, installation, workmanship, and pricing. Your support means a lot to the whole team.
If you ever need anything in the future, please don’t hesitate to get in touch.
Excellent Service from Start to Finish
The entire experience, from purchase through to installation, was seamless. The pricing and finance options were very competitive, and customer service was both friendly and efficient. The Worcester boiler we ordered has been a significant upgrade from our old Baxi. Above all, Matthew Jones, the installer, did an excellent job. He communicated clearly, was very respectful of the property, and went above and beyond to complete the work to a very high standard. I would wholeheartedly recommend Matthew and Warmzilla.
12 gennaio 2026
Risposta di WarmZilla
Hi Konrad,
Thank you so much for taking the time to leave such a detailed and thoughtful review.
We’re delighted to hear that your experience was seamless from start to finish and that our pricing, finance options, and customer service met your expectations.
We’ll be sure to pass on your kind words to Matthew Jones. He’ll be thrilled to hear.
Thank you for recommending us, it truly means a lot to our whole team. If you ever need anything in the future, we’re always happy to help.
New Gas Boiler purchase and install
Incredibly fast installation 1 day after purchase! Good overall price for installed Worcester/Bosch gas boiler. Projected timing for installation day a little off but Engineer competent thorough and pleasant chap.
10 gennaio 2026
Risposta di WarmZilla
Hi Kenneth,
Thank you for taking the time to leave such a positive review.
We’re delighted to hear you were pleased with the fast installation and the overall value of your Worcester Bosch boiler. We appreciate your patience regarding the slight timing change on the installation day and are glad our engineer made a good impression with their professionalism and thorough work.
Enjoy your new boiler, and please don’t hesitate to get in touch if we can help in the future.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.