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Valutata 5 stelle su 5

Our Warmflow installer, Alan (AG Heating, Dublin), could not have been more helpful from initial quote through to follow up questions. He explained everything in layman's terms and was very patient wi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am an installer of oil boiler. These boilers are fantastic to install especially the pro range as come full plumbed just hook it up flow and return power and away you go saves hours of work. After s... Leggi di più

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Valutata 5 stelle su 5

As engineers we have re-started to fit the WarmFlow oil boiler and we will not be changing supplier anytime soon, the Pro Boilers come with 10years warranty and have all the parts you need from inhibi... Leggi di più

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Valutata 5 stelle su 5

I've been installing Warmflow boilers for 19 years. The current range of Agentis boilers are equal to the other two main brand oil boilers. The Warmflow combi is better than the other brands. Its b... Leggi di più

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Dettagli dell'azienda

  1. Produttore

Informazioni fornite da varie fonti esterne

Warmflow is a market leader in creating innovative, award winning home heating products with over 50 years' experience heating homes. Our expansive range of home heating products are both value for money and market leading including the UK & Ireland's only AA rated oil boiler, a range of highly efficient, intelligent renewable products and a range of cylinders to satisfy the needs of the most demanding households. We pride ourselves on leading the way in innovation, working with customers to ensure we manufacture products which are easy to install & service, using only the highest quality materials which deliver market leading efficiency levels and cost savings.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

379 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

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Valutata 5 stelle su 5

We have installed a number of the Zeno…

We have installed a number of the Zeno Air source and ground source heat pumps and tanks over a number of years, Quality is on par with the competitors, Controls are simple and easy to explain to our customers and more importantly they always have units availible from stock. Due to the large number of units we install there is sometimes hiccups but we are always impressed with the technical backup provided by head office as well our local rep Mark Haniey who always goes above and beyond to help.

9 marzo 2023
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Risposta di Warmflow

Thanks for the positive review.

Valutata 1 stelle su 5

I had to buy a new boiler {very…

I had to buy a new boiler {very expensive} after having my last brand new boiler from you just FIVE years ago!!!!
Not impressed with the life span of your product after previous other makes have lasted in excess of 20 years. My date was 25/01/2023 but your calendar will not let me put in correct date!!

25 marzo 2022
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Risposta di Warmflow

Good afternoon. I assume you've spoken to our support team about this? are you able to send over your serial number and I'll look into it for you. Clearly boilers should last a lot longer than 5 years. If they don't it's either a manufacturing defect (which will be replaced foc if inside warranty) or they haven't been installed or looked after properly in which case you need to paddle your own canoe. Let's start with the serial number and take it from there. Hi, I haven't heard anything back. Are you able to send over your serial number and I'll look into this for you.

Valutata 1 stelle su 5

Only 2 years old new pump put into this…

Only 2 years old new pump put into this in October it’s gone again those boilers are rubbish not fit for purpose all the good reviews only a few days old looks like I’ll be going to court on this one no help what so ever from warmflow there is no dirt in the system as the whole system was cleaned out rads and all be fore new boiler fitted unless it coming in through the mains but I am not only one having problems with those pumps had grant system before this for 28 years still working when taken out may be warmflow could buy there pumps from them or just a better pump that’s fit for use in there boilers

17 gennaio 2023
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Risposta di Warmflow

As you know we do not produce the pump as it is made by a market leading manufacturer of pumps and is simply a component added to the boiler during manufacture. For 2 pumps to fail within such a short space of time makes it either very, very very unfortunate or there is something in the system (which we do not supply) such as dirt etc which has caused the pump to fail. A similar example could be buying a new Audi car with Michelin tyres. A tyre blows whilst driving over dirt tracks and is replaced with another Michelin tyre. Within a short period of time driving on the same terrain the tyre blows again. Is it Audi's issue or is it Michelin or the driver? I would suggest speaking to your installer to ask why the market leading branded pumps (not manufactured by us) are failing at such a quick rate! Are they full of dirt?

Valutata 5 stelle su 5

We recently fitted 2 air source heat…

We recently fitted 2 air source heat pumps and a few oils boilers all great pieces of kit and good to work with would highly reccommed them also a lot of help from your rep michael

21 dicembre 2022
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Risposta di Warmflow

Thanks for the positive review. Glad to hear that you're enjoying our new Zeno heat pumps

Valutata 2 stelle su 5

Poor quality, constant issues

Boiler been fitted for 5 years, we have had to replace rubber seals on heat exchanger every year, motorised valve and numerous other parts, boilers are very poor compared to our old Grant, won't have another Warmflow. Why would a pipe unions be serviceable, why would you design a pipe joint to fail annually?? Even when serviced they don't last a year, when they leak the water flows directly onto the pump control box and the aforementioned electronic valve. How do I send my serial number?

23 novembre 2022
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Risposta di Warmflow

I'm sorry to hear that your boiler has not performed as expected. The seal you mention is an annual serviceable part but the others are not. Are you able to send me your serial number and I can have a look at the records on our system about what the issues have been.
I'm talking about the secondary door heat exchanger seal that is a consumable part and needs to be replaced annual at service. All other items should last a lifetime. If they haven't then that needs to be looked at as to why. I assume the boiler has been serviced annually? Simply send me the serial number on this thread and I'll be able to look at the model of the boiler you have and whether we have a record of the faults your mention. We can then look at what has happened and look at a suitable remedy.

Valutata 5 stelle su 5

New warmflow professional…

Installed the new warmflow professional combination boiler and what a piece of kit it is. You can really tell a lot of hard work and thought has gone into the design. Very happy. Well done warmflow 👏🏻

9 novembre 2022
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Risposta di Warmflow

Thanks for the great review Ryan.

Valutata 5 stelle su 5

Really loving the new Agentis boiler

Really loving the new Agentis boiler. Leaps and bounds from the old warmflow. Really well built and designed. The efficiency is unreal!!

9 novembre 2022
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Risposta di Warmflow

Thanks for the great review. Glad to hear you're enjoying the boiler

Valutata 4 stelle su 5

Seems to be efficient and quiet

Seems to be efficient and quiet. There is no way to have the oil feed pipe feed through the inside of the casing meaning that we have to have the pipe on the floor butted up to the side of the boiler. This means it is susceptible to damage.
The instruction book is comprehensive but poorly written so as to make it unreadable both for engineer and user.

24 ottobre 2022
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Risposta di Warmflow

I'm sorry to hear that you and your engineer struggled with the product manual. Was there any part in particular that created a problem so we could look at address that?

Valutata 1 stelle su 5

Not even a year old boiler- pump stop…

Not even a year old boiler- pump stop working

16 settembre 2022
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Risposta di Warmflow

Good morning. I'm sorry to hear that you've had a problem with the pump in your boiler. Can you send me over the serial number and the model number on the inside of your boiler please and I can look into this for you. I assume you've also contacted our support team as if it's in warranty then the replacement pump should be covered foc.

Valutata 5 stelle su 5

Warmflow's friendly, efficient service

Warmflow were very helpful with adviice for me to choose a new boiler. A date was given for removing the old one, and fitting the new. The guys were friendly, efficient, and after the set up was complete, they gave good instructions on working the controls. Guarantee sorted for me.

21 luglio 2022
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Risposta di Warmflow

Glad to hear you were well looked after

Valutata 5 stelle su 5

Boiler change

Install was completed on time and in a professional manner. Ciaran and Nathan did a very good job of the install and making us aware of the new set up.

28 settembre 2022
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Risposta di Warmflow

Thanks for the positive review

Valutata 4 stelle su 5

Could be better

Arrived missing a screw and poorly installed flue gasket.

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No idea how to post a reply here so I'm amending my original review with the serial number F000C6RS.

I'll check with the installer in relation to flue gasket.

7 ottobre 2022
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Risposta di Warmflow

Thanks for the review. Are you able to send over the serial number of the boiler so we can investigate this please. We do supply the screws but the flue basket does not come installed as that is the job of your installer.

Valutata 2 stelle su 5

Warmflow boilers longevity in doubt

Had a condenser boiler fitted 11 years ago and serviced every year. The service engineer has just told me there is a leak in the boiler and I’ve noticed this is a problem that other users have had so I assume it’s a design weakness of some sort - I note that most of the reviews are positive but almost all are ref installations which are less than one year old.

12 settembre 2022
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Risposta di Warmflow

Thanks for the review. Whilst we would certainly want and expect our boilers to last a lot longer than 11 years there are a lot of factors which affect the longevity of an oil boiler. Boilers mainly develop leaks mostly due to water corrosion which can be the result of a lack of servicing or incorrect servicing. Has the system water been treated sufficiently at servicing with inhibitor and enough of it, have perishable items such as seals and washers been changed regularly are all questions that are asked? In terms of the age and nature of the reviews, we only joined Trustpilot a few years ago so most reviews will be from during that period.

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