Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Our Warmflow installer, Alan (AG Heating, Dublin), could not have been more helpful from initial quote through to follow up questions. He explained everything in layman's terms and was very patient wi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am an installer of oil boiler. These boilers are fantastic to install especially the pro range as come full plumbed just hook it up flow and return power and away you go saves hours of work. After s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

As engineers we have re-started to fit the WarmFlow oil boiler and we will not be changing supplier anytime soon, the Pro Boilers come with 10years warranty and have all the parts you need from inhibi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've been installing Warmflow boilers for 19 years. The current range of Agentis boilers are equal to the other two main brand oil boilers. The Warmflow combi is better than the other brands. Its b... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore

Informazioni fornite da varie fonti esterne

Warmflow is a market leader in creating innovative, award winning home heating products with over 50 years' experience heating homes. Our expansive range of home heating products are both value for money and market leading including the UK & Ireland's only AA rated oil boiler, a range of highly efficient, intelligent renewable products and a range of cylinders to satisfy the needs of the most demanding households. We pride ourselves on leading the way in innovation, working with customers to ensure we manufacture products which are easy to install & service, using only the highest quality materials which deliver market leading efficiency levels and cost savings.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

379 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Warmflow supply fantastic products

Warmflow supply fantastic products. We made the general switch from Grant as we were installing 20 oil boilers a year. Warmflow have customer service on hand who are always friendly, helpful and easy to deal with. The point system is very handy, especially in a world where perks do not really exist. We are now the Warmflow Agents for Guernsey as I had so much trust in the product and service.

21 giugno 2023
Non scritta su invito
Logo di Warmflow

Risposta di Warmflow

Thanks for the positive review. Glad to hear that you're enjoying working with Warmflow.

Valutata 5 stelle su 5

The Agentis boilers are great to…

The Agentis boilers are great to install and overall a excellent efficient boiler. The Pro range is great if your struggling for space for the mag filter.

I would highly recommend warmflow boilers to anyone looking for an efficient boiler.

20 giugno 2023
Non scritta su invito
Logo di Warmflow

Risposta di Warmflow

Thanks for the positive review Steven. Good to hear that you are enjoying the new range

Valutata 4 stelle su 5

Ordered product through local plumber

Ordered product through local plumber. delivered by friendly chap. Seems a good product for the cost. Only one compaint being that there is such a small amount of space in the unit that some of the pipe works seems to have to be run externally making the boiler more obvious than it should be

12 aprile 2023
Logo di Warmflow

Risposta di Warmflow

Good morning and thanks for your review. With all boilers there will need to be some pipework fitted externally to the boiler. Our boiler is smaller to enable it to be fitted into smaller spaces as not every house has the space for a larger boiler. I trust it will keep you and the family warm for some time to come

Valutata 1 stelle su 5

Design & materials quality needs improvement

Air intake hose to burner not fit for purpose. Plastic material breaks when flexed. This is a genuine part only replaced 2 years ago and it's failed again. Needs better design Warmflow!

20 giugno 2023
Non scritta su invito
Logo di Warmflow

Risposta di Warmflow

I'm sorry to hear that Chris. Have you spoken to the support team in regards to this? 02892621515.

Valutata 1 stelle su 5

No contact or confirmation of my…

No contact or confirmation of my warranty or paper work sent by you regarding my new boiler, just this survey. Is there an option to down scale response to zero stars.

Thanks

Contact me please!

13 aprile 2023
Logo di Warmflow

Risposta di Warmflow

Good morning. The warranty confirmation and details of the warranty are included at the back of the product manual in the warranty section which accompanied the boiler. We do not send out additional warranty confirmation documentation as when the boiler is registered on line confirmation is provided and can be printed at the time of registration. If you require additional paperwork then please email support@warmflow.co.uk and we would be only too happy to provide this for you. Have you made contact with us to request this information previously and if so who did you make contact with?

Valutata 5 stelle su 5

Recommended

Installation of this Warm flow product was very efficient and carried out by a very professional customer focused Technician which made the whole experience quite enjoyable, with a complete explanation of the product installed.

19 aprile 2023
Logo di Warmflow

Risposta di Warmflow

Thanks for the great review. Glad to hear everything went smoothly with the installation

Valutata 2 stelle su 5

Not a great experience so far...

We purchased a property with a Warmflow oil boiler installed 2 years ago (it was installed in 2018) and it has been nothing but a nightmare.

In the two years we have lived here, it has already cost me £1000+ in repairs. It has just broken down again and is now leaking water everywhere.

I tried calling Warmflow customer service and after asking me a few questions to see whether the warranty was valid (apparently, it isn't) they wanted to know nothing about it. They didn't even ask what the problem was.

We have had the boiler serviced every 12 months and the washers have been replaced, but this seems to only fix the leak for a couple of weeks before it starts leaking again. This is also only one of several problems we have had with it.

I've given it two stars as there is a chance that the boiler wasn't installed correctly. But I find it hard to believe that is the reason that we have now had to replace 4 parts in less than two years.

It's gotten to the point now where we are likely going to have to purchase a new boiler or look at alternative methods for heating. Just so I don't have to constantly deal with the headache and cost of repairing it.

UPDATE: Can I please have a contact email to follow up on your reply?

25 aprile 2023
Non scritta su invito
Logo di Warmflow

Risposta di Warmflow

Hopefully you received the washers that we sent in the post. As explained this is an ECO install by an installer who is known to us to have poorly installed boilers. The systems you explain are consistant with what we have found on other boilers he has fitted. Our conclusion is therefore that it is an installation and not a boiler fault. I trust following our conversation that you also concur with this assessment and are happy with the back up you have received from us.

Valutata 1 stelle su 5

Please don’t buy a boiler from this…

Please don’t buy a boiler from this shower.
I made the mistake of buying on instead of a Worcester.
It’s not a year old and has gone faulty, the plumber who fitted diagnosed it as a photo cell and told me to call warmflow. If this had been Worcester they would have sent their own engineers out. Not this lot I was told to get the plumber back and make him call when on site to go through the problem, even though they have been told! So now into third week with no heating or hot water.
Never never never use this company there after care is diabolical.

24 marzo 2023
Non scritta su invito
Logo di Warmflow

Risposta di Warmflow

Sorry to hear about your experience. Are you able to pass me the serial number of the appliance so I can look into this for you. A photocell is a very, very easy fix on any boiler as it simply plugs in and plays. The photocell we use is a bought in 3rd party item which is also the same as the one used on a Worcester (Riello burner). Most installers should carry replacement photocells on their van so it should have been an easy fix for your installer. I believe that this has been resolved by your heating engineer. Are you able to confirm that the boiler is now up and running and fully operational to your satisfaction.

Valutata 5 stelle su 5

Warmflow

Warmflow, produce excellent quality boilers which are amongst the best available. They have a great sales , and support teams that provide all the assistance you need to be able to feel confident selling their quality products to our customers. First Class!!

29 marzo 2023
Logo di Warmflow

Risposta di Warmflow

Thanks for the great review.

Valutata 1 stelle su 5

VERY POOR QUALITY

having bought a "QUALITY" warmflow boiler in 2019. have it maintained and serviced every year since installation and commission. Only to find out that 4 years down the line baffles are all rusted. Agreed with Engineer and Warmflow office staff that 2no baffles would be replaced FOC, then to be told that they are now chargeable. I would expect these parts to last longer than 4yrs. Very disappointing service!!!

23 marzo 2023
Non scritta su invito
Logo di Warmflow

Risposta di Warmflow

Good afternoon. I've now looked into this and listened to the calls about your boiler as we record all calls to our support team. At no stage did anyone mention that they would supply free of charge baffles. Your boiler is missing 2 baffles and it was advised that they should be replaced to avoid future breakdowns. In addition, you still haven't paid for the original call out for your breakdown on the 13th March.

Valutata 5 stelle su 5

Second time in the last week a customer…

Second time in the last week a customer has told me their heating cost has gone down 50% compared to their previous boiler, in fact this elderly lady told me her heating bill is less than her daughters on who is on gas.
These Warmflow Agentis boilers are first class, look how clean it runs.
It’s the second service since new.

13 marzo 2023
Non scritta su invito
Logo di Warmflow

Risposta di Warmflow

Thanks for the great review Kevin.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più