A shout out to Swathi. I had bought a small instrument, low in value. It was faulty, I called the customer care and Swathi responded immediately and followed it up till I got a replacement. Customer... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Have ordered sundry items and small equipment from VS Dent frequently. Consistently good service, selection of quality items and prices. I had to return some items recently due to an ordering error on... Leggi di più
L'azienda ha risposto
I'd like to thank Danny at VS Dent for his excellent service. He arranged for us to trial an AP-A AirPolish machine, which gave us the confidence to move forward and place an order for the same un... Leggi di più
L'azienda ha risposto
Amazing service provided by VS dent, especially Manali, who supported after purchase care and support. Really happy with quality products and support.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
VS Dent is your one-stop destination for all your dental hygiene needs. We specialize in types of dental equipment, dental handpieces, and dental consumables. We understand our responsibility towards our country during the pandemic hence, we source and sell high-quality and certified Personal Protective Equipment (PPE). We are authorized dealers for several brands. The values at the core of our organization are respect, operational efficiency, customer orientation, openness, and flexibility. We have a history with dentistry which indicates our value and services in the dental industry.
Informazioni di contatto
Unit C, Sands Industrial Estate, Lane End Road, HP12 4HH, High Wycombe, Regno Unito
- 07490900100
- sales@vsdent.com
- vsdent.com
4,8
Eccellente
190 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di VSDent
Hi Heather, Thank you so much for taking the time to share your feedback. We look forward to serving you again in the future. Warm regards.
Sejal was amazing
Sejal was amazing! Excellent customer service and very friendly. Thank you!
30 ottobre 2025
Non scritta su invito
Risposta di VSDent
Hi Yalda, Thank you so much for your review. We truly appreciate your kind words about Sejal's support. We look forward to supporting you again in the future. Warm regards.
Had a great experience with VS Dent
Had a great experience with VS Dent! Jenny was extremely helpful, professional, and friendly throughout. She made the whole process smooth and easy. Excellent customer service highly recommend
28 ottobre 2025
Non scritta su invito
Risposta di VSDent
Hi Mehak, Thank you so much for your review. We truly appreciate your kind words about Jenny's support. We look forward to supporting you again in the future. Warm regards.
Very happy
Ordered / received an EMS lead instead of SAT. Dealt with Jenish who kindly assisted in resolving. Good communication / assistance.
1 ottobre 2025
Risposta di VSDent
Hi Paul, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us along with Jenish's support. We’re always here to help with anything you need. Warm regards.
I am happy with the services.
I am happy with the services and csutomer service team was very helpfull especially Manali. she helped through out from finding the exact match of coupling and hand piece.
2 settembre 2025
Non scritta su invito
Risposta di VSDent
Hi there, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us along with Manali's support. We’re always here to help with anything you need. Warm regards.
excellent service and good guys
5 settembre 2025
Non scritta su invito
Risposta di VSDent
Hi there, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us. We’re always here to help with anything you need. Warm regards.
Entreprise sérieuse livraison rapide…
Entreprise sérieuse livraison rapide et le suivis nickel je recommande service client top
1 settembre 2025
Risposta di VSDent
Bonjour Kamel, Merci beaucoup pour votre avis et votre recommandation. Nous sommes heureux que notre service ait répondu à vos attentes. Merci de votre confiance et nous serons ravis de vous assister à nouveau très bientôt. Bien cordialement.
Shorter shelf life materials.
Shorter shelf life materials were sent.
On reporting was asked to send back at own cost as it was ordered online. Not sure how else it could be ordered.
1 settembre 2025
Risposta di VSDent
Hi George, Thank you for taking the time to share your feedback. We are sorry to hear about your concern. As per VSDent’s return policy, whether an order is placed online or offline, customers are required to arrange the return if a product does not seem suitable after delivery. That said, we understand your concern regarding the shelf life and will ensure closer checks in the future to improve our service.
We truly value your input and appreciate the opportunity to serve you better. Warm regards.
Great service & fast delivery
Great service & fast delivery.
Really helpful customer service and a great product. I purchased the Nova Glass LC version which has worked out very well. Thank you.
26 agosto 2025
Risposta di VSDent
Hi David, Thank you for taking the time to share your experience about the product! We're delighted to hear that you had a good experience with our customer service team. We’re always here to help with anything you need. Warm regards.
No issues- Had 3 handpieces that had…
No issues- Had 3 handpieces that had issues and were repaired promptly
14 agosto 2025
Non scritta su invito
Risposta di VSDent
Hi Keval, Thank you so much for taking the time to share your feedback. Your kind words mean a lot. We look forward to serving you again in the future. Warm regards.
Excellent service
VSDent Repairs provided an excellent service.
The process was efficient, communication was clear, and the repair was completed to a high standard. Highly recommend this company for reliable dental equipment repairs.
12 agosto 2025
Non scritta su invito
Risposta di VSDent
Hi Medidenta, Thank you so much for your review and recommendation. We’re delighted to know that you found our repair service efficient and up to high standards. We truly appreciate your trust and look forward to assisting you again whenever needed. Warm regards.
A+ Excellent Customer service from Manali .
A+ . Purchased some dental equipment from Vsdent . Manali was simply excellent .
Pleasant, efficient and friendly customer service.
Product arrived the next day . Hope to do business with Vsdent again .
28 agosto 2025
Non scritta su invito
Risposta di VSDent
Hi GUYL, Thank you so much for your review. We truly appreciate your kind words about Manali's support and we are delighted to hear that you were happy with both our service and the prompt delivery of your order. We look forward to supporting you again in the future. Warm regards.
Prompt delivery of goods
Prompt delivery of goods.
The Wrong piezon tip was dispatched. But Minali guided me through the verification / returns process with ease . Which was much appreciated and correct tip was then dispatched. Happy with my correct piezon tip.
Thankyou for your assistance minali.
14 luglio 2025
Non scritta su invito
Risposta di VSDent
Hi Jacqui, Thank you so much for taking the time to share your feedback. Your kind words mean a lot, and we truly appreciate your patience and understanding throughout. We look forward to serving you again in the future. Warm regards.
Ordered a rubber dam set
Ordered a rubber dam set - clamps were of a cheap quality and unusable - one was inverted with the clamps facing the wrong way. Tried to return through email but email has he no response after 11 days. Would not use this company again due to defective products and non existent customer service
11 agosto 2025
Non scritta su invito
Risposta di VSDent
Hi there,
Thank you for bringing this to our attention, and I sincerely apologise for the inconvenience caused by both the product issue and the delay in our response. This is certainly not the level of service we aim to provide.
In order to look into this matter properly and resolve it for you, may I kindly ask you to share your invoice number or order details? Once received, we will immediately review the case and get back to you with the correct information by phone or email, as per your preference.
We truly regret the trouble caused and appreciate your patience while we work to put this right. Warm regards.
Sejal was so helpful in supplying me…
Sejal was so helpful in supplying me with all the information I needed regarding products & made my whole experience of buying through VSDent absolutely fuss free. Super quick delivery. Very impressed customer. Thank you
8 agosto 2025
Non scritta su invito
Risposta di VSDent
Hi Kerry, Thank you for your review! We’re delighted to hear about your positive experience and Sejal's support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Excellent support and communication by…
Excellent support and communication by Manali.
30 luglio 2025
Non scritta su invito
Risposta di VSDent
Hi AP, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us along with Manali's support. We’re always here to help with anything you need. Warm regards.
Great customer service
Great customer service, Danny was very helpful and sorted everything for us. Thank you
31 luglio 2025
Non scritta su invito
Risposta di VSDent
Hi Jana, Thank you for your review! We’re delighted to hear about your positive experience and Danny's support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Very good service from Manali she was…
Very good service from Manali she was polite, helpful and very prompt with dealing with my query, the order and replacements I needed were done so very quick. thank you xx
23 luglio 2025
Non scritta su invito
Risposta di VSDent
Hi Wendy, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us along with Manali's support. We’re always here to help with anything you need. Warm regards.
Super Fast!
sensor arrived on the Tuesday, technical team had phoned on the Wednesday and got it installed on all 3 computers in less than 15 minute! super fast service and very happy with technical team. Wouldn't hesitate to recommend
16 luglio 2025
Non scritta su invito
Risposta di VSDent
Hi Manor Surgery, Thank you for your review! We’re delighted to hear about your positive experience. We’re always here to help with anything you need. Warm regards.
Get the tips for seconds step don’t…
Get the tips for seconds step don’t make sense you don’t sell them when you make the product
1 luglio 2025
Risposta di VSDent
Hi Joseph, Thank you for taking the time to leave your review.
We’ve reviewed the order associated with the reference number provided, and we would like to clarify that the scaler tips are not listed as part of the items included in this particular order. As a result, it appears there may have been a misunderstanding regarding the product contents.
To ensure the matter is fully addressed, a member of our team will be reaching out to you shortly to gather more information and assist you further.
We appreciate your feedback, as it helps us maintain clarity and support for all our customers. Warm regards.
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