Vrbo is accessible to actually talk to a real person for questions. And they allow me to send a message to the owner. Rented one time from Airbnb and couldn’t contact anyone let alone the owner with m... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I would have given five stars but I couldn’t fill details on the booking form as requested. Tried more than once, but my booking did go thru & the payment taken. Relieved to hear from the owner that... Leggi di più
Once we had decided on the property, it was so quick and easy to book, and receive confirmation. The payment requirements were clearly displayed. Three days of searching for a property, five minutes... Leggi di più
Generally a pretty good site. One gripe that I have is that when booking accommodation well in advance (approx 20 weeks), I am not used to having to pay for the stay in full now. I had thought that I... Leggi di più
Dettagli dell'azienda
- Noleggio vacanze
- anche in
- Agenzia di affitto di case vacanze
- Casa vacanze
- Sito di raccolta di viaggi
- Tour operator
Informazioni su Vrbo
Scritti dall'azienda
Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.
Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip
Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.
Informazioni di contatto
Stati Uniti
- 1-877-202-4291
- vrbo.com/en-gb
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
very easy booking
Easy and straightforward to book.
Easy and straightforward to book on this site. Owner confirmed the booking in double quick time, very satisfied.
I wad told i wouldnt be charged for…
I wad told i wouldnt be charged for this cottage now but its in my pending and I dont have the money in my account yo pay for this. Please refund
Very helpful & caring owner.
I would have given five stars but I couldn’t fill details on the booking form as requested. Tried more than once, but my booking did go thru & the payment taken. Relieved to hear from the owner that our booking is accepted. Sorry, we have been very shaken by a sudden bereavement.
Straight forward and easy to book
Website onfo incorrect
they wanted payment when your website said there was nothing to pay till December. Also they wanted £200 deposit and £80 for our dog
Quick easy and efficient process
Hassle and charged extra The booking did not go through even…
The booking did not go through even though it was verified on my banking app and on the Vrbo app, I had to call an 0345 number was on the phone for 10 mins and got an extra £30 charge for my dog which on Vrbo was included in the price I was originally given.
Perfect Booking Experience
As always great selection of properties for any budget level
Reasonable availability even at short notice
Even at short notice some good properties to review just wish the filters were a little better thought out. For instance private parking and a layout of the property would quickly confirm what is actually available.
Worked well
We've used VRBO for over 10 years and…
We've used VRBO for over 10 years and always find a property. Generally great experience, and easy to use.
Payment didn't go through, extra costs
Payment didn't go through. When I finally managed to get through to the company that books the holidays, to complete payment, it cost extra because Vrbo didn't include the dog - even though I included her in the booking. Cottages.com told me this is a regular problem with Vrbo. Also, had to go via 3 different companies to actually find who the property was being rented through. Clunky, clumsy system and about as transparent as a cup of ditch water! AI Overlords on the phone also made the process beyond frustrating, it can't tell what you are saying and sends you round in circles.
Potrebbe usare l'IA per rispondereMostra di più
On booking it said you will not be…
On booking it said you will not be charged yet
I was expecting to and willing to pay a deposit but it took the full amount of £1350 which I wasn't expecting as we're not going until 31st July 2027 9 Months away!! And usually pay a deposit with the balance due 3months before

Risposta di Vrbo
Simple and easy to Book
From start to finish the booking process was very straightforward and simple
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.