Vrbo is accessible to actually talk to a real person for questions. And they allow me to send a message to the owner. Rented one time from Airbnb and couldn’t contact anyone let alone the owner with m... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I would have given five stars but I couldn’t fill details on the booking form as requested. Tried more than once, but my booking did go thru & the payment taken. Relieved to hear from the owner that... Leggi di più
Once we had decided on the property, it was so quick and easy to book, and receive confirmation. The payment requirements were clearly displayed. Three days of searching for a property, five minutes... Leggi di più
Generally a pretty good site. One gripe that I have is that when booking accommodation well in advance (approx 20 weeks), I am not used to having to pay for the stay in full now. I had thought that I... Leggi di più
Dettagli dell'azienda
- Noleggio vacanze
- anche in
- Agenzia di affitto di case vacanze
- Casa vacanze
- Sito di raccolta di viaggi
- Tour operator
Informazioni su Vrbo
Scritti dall'azienda
Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.
Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip
Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.
Informazioni di contatto
Stati Uniti
- 1-877-202-4291
- vrbo.com/en-gb
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
One Key Cash and easy to use
I find the site easy to use. They have a good choice of properties and not overpriced. I love the One Key Cash scheme. I got £60 off a long weekend which I earned booking a two week holiday before. Perfect.
Found a choice of properties in the…
Found a choice of properties in the area, good description and photos, easy to book.
You cancelled our booking
You cancelled our booking, then i see the same property on sykes for £300 more for the same dates.
Why was it cancelled?
Easy to select a property right for your needs.
Easy to see all the amenities for each property and to see where they are. Easy booking process too and confirmation received very quickly.
Poor booking experience
I was shown a screen stating that I would not be charged yet, but then was charged the full amount immediately. There was no point where I was told I would be billed immediately. I checked the terms and conditions, which said that the payment may be pre-authorised with my bank, but when I confirmed the transaction, the entire amount was taken. I also could find nowhere in the property details that indicated the payment schedule.
I called the Vrbo help line, which was answered by what was clearly an AI voice. I was just told that the owners must have changed their payment schedule to a single payment rather than payment in stages.
We have now had to hurriedly transfer money from savings so that we didn’t go over the limit on our credit card.
The whole experience was very stressful, and I would be reluctant to book a holiday with Vrbo again. I would have cancelled, but I don’t want to let down the other members of my party.
This is the worst holiday booking experience I have ever had.
Disappointed
Booked accommodation only to be told by host that its unavailable on these dates, very disappointed ☹️
Straight forward but - -
Straight forward to do but I did not like the fact that on the page it said 'nothing to pay today' but as soon as I hit the 'book now' button I had money to pay. Not very honest.
Quick experence
Once we had decided on the property, it was so quick and easy to book, and receive confirmation. The payment requirements were clearly displayed. Three days of searching for a property, five minutes to book.
It was fast and easy to book an…
It was fast and easy to book an apartment. I booked online and did not need customer service.
Generally a pretty good site
Generally a pretty good site. One gripe that I have is that when booking accommodation well in advance (approx 20 weeks), I am not used to having to pay for the stay in full now. I had thought that I was making a reservation but was surprised when my card was charged for the full stay now.
Vrbo is accessible to actually talk to…
Vrbo is accessible to actually talk to a real person for questions. And they allow me to send a message to the owner. Rented one time from Airbnb and couldn’t contact anyone let alone the owner with my questions. I never rented from them again. Have rented from Vrbo every year for past 10 years. 👍
My requested dates were accepted and…
My requested dates were accepted and payment took.then I got a message saying I couldn’t book the dates . When I went back on the site it would still let me book the dates. If the date are not available then the payment should not be taken
Very easy and comfortable to handle!
I'd been looking for weeks and finally…
I'd been looking for weeks and finally found the perfect place to only book it and then cancel straight away as the host was staying the same week and not updated the calender
Plenty of property choices
Plenty of property choices. Helpful to contact owners with enquiries. Good payment and refund schedules.
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