Vortex Cars Limited Recensioni 

119
•
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

The purchase of the vehicle was seamless, everything we needed to know was clearly explained. The service we received was excellent, very friendly & engaging.

Valutata 5 stelle su 5

No pressure sales. Trevor was there when needed but at no time did I feel pressured into making a decision. His help on transferring personal number plates, taxing the vehicle and sorting the V5 p... Leggi di più

Valutata 5 stelle su 5

I recently purchased a Range Rover Evoque from John and his team at Vortex Cars, and I honestly couldn’t be happier with the service I received. From start to finish, the service was fantastic.... Leggi di più

Valutata 5 stelle su 5

I recently bought a Range Rover Evoque from John, and I honestly couldn’t be happier with the experience. As a young lady buying a car, I was a little nervous about the process, but John was incre... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di veicoli a motore
  2. anche in
  3. Rivenditore di auto usate

Scritti dall'azienda

Friendly family run used car dealership based in Stockport. Relaxed, Zero pressure environment where we help people purchase their next car. Full dealership facilities, Finance arranged, extended warranties available.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

119 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,7

Tutte le recensioni

(119)

29 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I visited vortex motors today .

I visited vortex motors today .. they made the process of buying a car off them so easy.. px my car got a good price.. just an amazing experience thanks to all .. purchased a Tiguan from them and as described .. Dave jones

11 gennaio 2025
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Valutata 5 stelle su 5

I had a great experience from start to…

I had a great experience from start to finish, my dealer steve was fantastic 👌, even had a coffee ready for me after my long drive to pick up my new car, he made everything so simple! I highly recommend this dealership.

23 novembre 2024
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Risposta di Vortex Cars Limited

Thanks for your business and the fantastic feedback!

Valutata 1 stelle su 5

Absolutely avoid at all costs.

We bought a Corsa a few months ago from Vortex. Yes they're no pressure, and it feels relaxed, but honestly - we're utterly devastated with the recent outcome of our purchase.

We bought a small car (a Vauxhall Corsa £2.3k-ish) on finance as we couldn't afford to buy outright due to a downturn in personal circumstances, but really needed a car for our family due to caring needs and work.

A month ago the car completely blew up.

We have had to pay over £2.5k (beg, borrow, cry for it) to have the car restored by our trustworthy mechanic I've used for 20+ years, who has essentially said the car should never have been sold, and it was clearly only ever fit for scrap.

We've had to have the whole engine rebuilt, new timing chain (as the one fitted was even the wrong chain!), new headset, bolts, pump, belt, thermostat, full sets of followers/rockers plus labour.

We're now essentially paying £5k for a car that isn't worth more than scrap value. And the garage have said they can't even guarantee the repairs will last and wont need redoing (under their parts warranty) because the rest of the car is so unfit for purpose.

I phoned Vortex the day it happened to let them know and all we got was "Oh right, ok, sorry about that. Ok, Bye".

We were broke as it was because of repeated redundancies and the cost of living - and we believed Vortex to be genuine and decent so took a chance we will never take again. They are absolutely not.

We wont recover from this financially for a very long time and we are now choosing between heating and eating, while our 7yr old can't even attend his clubs anymore.

Heartbroken. We just needed a 'good enough' car.

**ridiculous reply from the company. The whole engine blew including headgasket which is exactly what I told them on the phone. My mechanic has never ripped me off in 20+ years and I always price check their work. The repairs were also confirmed by 2 other quotes.

If they're so willing to help, you'd imagine they'd volunteer their mates rates garages at the first call, wouldn't you.

A car should last longer than 6 months, and given the state of the previous repairs carried out on the car, no one should trust your mates garages either.

21 ottobre 2024
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Risposta di Vortex Cars Limited

Hi Rebecca, Sorry to hear the issues you’ve had with the above car.
We had a call from you to say there was an issue and you asked what the warranty was on the vehicle.
The vehicle came with a 3-month warranty, you got in touch and reported the issue after 6 months. So unfortunately, you were out of warranty. However, we would have happily pointed you in the direction of some local reputable garages that would have been able to help you at a discounted labour rate.
It sounds like you have grossly overpaid for the repairs, having a new chain for £2500 is astronomical, for reference we would have recommended a garage, locally, that have carried out similar jobs for us, the cost being circa £600 including VAT.
We had the car MOT’d and serviced before sale with no warning lights or any obvious faults, on a car of that value (£2300), age (12 years) and miles (94000) things can go wrong which is why we give a warranty on our cars at point of sale, and offer the option of purchasing an extended warranty which you chose not to do, which this fault would have been covered under.

Again, we sorry you had issues, and we would have possibly been able to help but we didn’t hear anything from you after your initial phone call.

Please feel free to call or email if you have any questions or we can be of any further help.

Valutata 5 stelle su 5

Cannot rate John and the team at Vortex…

Cannot rate John and the team at Vortex cars highly enough. A fist class experience from beginning to end. Absolutely seamless sale. After sales was awesome. Also a huge thanks to Tony for delivering my Mini Cooper.

16 novembre 2024
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Risposta di Vortex Cars Limited

Thanks for your business and the fantastic feedback!

Valutata 5 stelle su 5

Professional

Professional, friendly and helpful service. Following test drive John helped arrange necessary paperwork, VEL and temporary Insurance cover.

4 ottobre 2024
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Risposta di Vortex Cars Limited

Thanks for your business and the fantastic feedback Michael!

Valutata 3 stelle su 5

I have sadly been disappointed with the…

I have sadly been disappointed with the service this tome. I am a returning customer and everything was great leading up to pick up day. On the day I was given the wrong information about the warranty, which cost me £399 extra ! The incorrect information meant that the policy was not suitable for my needs. I reported this and added for either yo be changed or cancel my purchase if the policy. I was told it would be changed. I have chased several times for the amended paperwork and I still haven't received it, now almost 5 weeks on. There were also a handful of minor issues with the car. A couple were sorted out but one has not, and my emails are now being ignored (i am not great on the phone). I totally appreciate I have bought an older car and it will not be perfect however the inspection checklist has it as checked and ticked .. indicating it is working fine ? .. so if it is not then surely it should be sorted out. I have just been told it is not covered.
I am so disappointed having had a great experience with them for my last car and at the start of this purchase.

10 ottobre 2024
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Risposta di Vortex Cars Limited

Hi Pauline, thanks for taking the time to leave us a review. I believe there was an administration issue with the warranty provider that has now been rectified. I'm sorry you were not 100% satisfied and if you have any issues or would like to discuss the matter further please email me directly on sales@vortexcars.co.uk or call 01613270003 OPT 1 and ask for me and I will deal with this for you personally, we value your business and love that you are a returning customer. Kind regards, Scott Taylor - Director - Vortex cars limited -

Valutata 5 stelle su 5

BMW 520d

Bought a car from Vortex a few weeks ago, no pressure to buy and was just left to look around the car and test drive it straight away. Loved the car but it had a couple of bodywork issues which were sorted before sale. A few days after I picked the car up I noticed it had a couple of issues. The car went back to Vortex and everything fixed under warranty. Very happy now.

13 settembre 2024
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Risposta di Vortex Cars Limited

Thanks for the positive feedback Steve and thank you for your business!

Valutata 5 stelle su 5

Absolutely amazing

Absolutely amazing, couldn’t wish for a better experience they were very welcoming and helpful and answered every question I needed to know.

21 settembre 2024
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Risposta di Vortex Cars Limited

Fantastic to hear Ryann, thank you for the positive feedback and thank you for your business.

Valutata 5 stelle su 5

Great Car dealership

Came across Vortex while looking for a newer car. My husband and I are so pleased with how we were treated. Any questions we had were answered in great detail. He was a lovely gentleman. Would definitely go here again if I ever need a new car

21 settembre 2024
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Risposta di Vortex Cars Limited

Thank you for the fantastic review Laura, and thank you for your business.

Valutata 5 stelle su 5

I can highly recommend cooperation with…

I can highly recommend cooperation with Vortex Cars Limited. I have bought car very quick with no issues. Steve was really nice and very helpful, answers for my many questions and prepared car with the highest standard. Thank You very much. I hope I can enjoying with driving my Audi A6. Best regards, Michal.

18 settembre 2024
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Risposta di Vortex Cars Limited

Thank you for the fantastic review Michal, and thank you for your business!

Valutata 5 stelle su 5

Really lovely and very welcoming

Really lovely and very welcoming, the team were helpful and treated me like a valued customer which I hadn't had with a previous dealership. I opted to finance and whilst it took a little more than 5 mins to sort, I was really pleased with the new MOT on the vehicle and had the keys in my hands the following morning. Amazing service, thank you.

6 settembre 2024
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Risposta di Vortex Cars Limited

Thanks for the fantastic review, and thank you for the business!

Valutata 5 stelle su 5

Steve at Vortex was fantastic

Steve at Vortex was absolutely brilliant to deal with. His colleague Matt was also fantastic. Bought an A5 sportsback at a really good price. The car was in mint condition. These guys applied no pressure at all and were honest, open and friendly. Customer service was A1 and would highly recommend to anyone nervous about buying a car.

17 agosto 2024
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Risposta di Vortex Cars Limited

Thank you for the fantastic review, I will pass your feedback onto Matt and Steve!

Valutata 5 stelle su 5

Quick

Quick, polite, friendly & helpful. Great service!

9 agosto 2024
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Risposta di Vortex Cars Limited

Thank you for the review Kiaan, and thanks for the business!

Valutata 5 stelle su 5

I would highly recommend this dealer…

I would highly recommend this dealer ship. Bought a BMW 5 series from here, and it’s a really decent car. All of the staff are extremely helpful really impressed 👍👌

2 agosto 2024
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Risposta di Vortex Cars Limited

Thank you for the review Bo, and thank you for the business!

Valutata 5 stelle su 5

Had a great experience with vortex cars…

Had a great experience with vortex cars today. Nothing was too much trouble. I had reversed a Dacia Duster and went to test drive it. Car was lovely so decided I would have it. I also part exchanged my car with them and nothing was too much trouble everything was done within half an hour and I was off with my new car. Very friendly staff too. Keep up the good work guys.

30 luglio 2024
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Risposta di Vortex Cars Limited

Thanks for the fantastic review James, and thank you once again for the business!

Valutata 5 stelle su 5

Great service, great staff overall great experience

Very easy going and reliable service I felt comfortable throughout the entire process. After walking away empty handed on my first visit I left steve with my details and a description of the car I was after . Steve then contacted me less than a week later to let me know they had new stock in and I returned and ended up purchasing a car. I’m grateful for the dedicated customer service they really do put the customer first there was no pressure at all - which is what really made the process a lot more enjoyable and comfortable. I will definitely be recommending them and would be happy to return to them again in the future. Couldn’t ask for a better service.

Great selection of cars within all prices ranges. The car i bought was a great price and in great condition I bought it with 12 month MOT and 1 month warranty. Again, very happy customer.

30 luglio 2024
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Risposta di Vortex Cars Limited

thank you for the fantastic review Kate, and thanks for the business!

Valutata 5 stelle su 5

Buy with confidence

First time I have undertaken business with Vortex cars but definitely not the last. Normal practice is to buy second hand at the auction . Vortex will have my business straight off . No more auction when we have a class act like Vortex as a choice Honest and reliable after care . 12 months MOT + SERVICE .car has been a blinder thus far .

3 maggio 2024
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Risposta di Vortex Cars Limited

Thank you for the fantastic review David, hope to see you again next time!

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