Vortex Cars Limited Recensioni 

119
•
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

The purchase of the vehicle was seamless, everything we needed to know was clearly explained. The service we received was excellent, very friendly & engaging.

Valutata 5 stelle su 5

No pressure sales. Trevor was there when needed but at no time did I feel pressured into making a decision. His help on transferring personal number plates, taxing the vehicle and sorting the V5 p... Leggi di più

Valutata 5 stelle su 5

I recently purchased a Range Rover Evoque from John and his team at Vortex Cars, and I honestly couldn’t be happier with the service I received. From start to finish, the service was fantastic.... Leggi di più

Valutata 5 stelle su 5

I recently bought a Range Rover Evoque from John, and I honestly couldn’t be happier with the experience. As a young lady buying a car, I was a little nervous about the process, but John was incre... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di veicoli a motore
  2. anche in
  3. Rivenditore di auto usate

Scritti dall'azienda

Friendly family run used car dealership based in Stockport. Relaxed, Zero pressure environment where we help people purchase their next car. Full dealership facilities, Finance arranged, extended warranties available.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

119 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(119)

29 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Outstanding service from Vortex cars!!

I recently purchased a Range Rover Evoque from John and his team at Vortex Cars, and I honestly couldn’t be happier with the service I received.

From start to finish, the service was fantastic. John and his team were amazing, nothing was ever too much trouble, and anything I asked for was either answered, helped with, or sorted straight away. They went above and beyond to make the whole experience as smooth and stress-free as possible.

It’s refreshing to deal with a team who genuinely care about their customers and want to make sure everything is right.

I would 100% use Vortex Cars again and would highly recommend John and his team to anyone looking to purchase a car. Fantastic service from a fantastic team! Thank you all! 🚗👏

16 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

No pressure sales

No pressure sales. Trevor was there when needed but at no time did I feel pressured into making a decision.

His help on transferring personal number plates, taxing the vehicle and sorting the V5 process was fantastic. All done for me in quick time.

14 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

I recently bought a Range Rover Evoque…

I recently bought a Range Rover Evoque from John, and I honestly couldn’t be happier with the experience. As a young lady buying a car, I was a little nervous about the process, but John was incredibly helpful, patient and professional throughout.

He took the time to answer all my questions, explained everything clearly and never made me feel pressured or rushed into making a decision. I really appreciated how approachable and genuine he was, which made the whole experience so much easier and more comfortable.

I absolutely love my Evoque and would definitely recommend John to anyone looking to buy a car. Thank you for making the experience such a positive one!

25 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Came in this morning to buy a Land…

Came in this morning to buy a Land Rover Discovery, John and the rest of the staff were amazing with us. John got everything sorted so easily for us, and 5 hours later we were driving away in our new car! Thank you so much!! Wouldn’t go anywhere else for a great deal.

23 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent after sales care!

I recently bought a Fiat 500 from this garage and, unfortunately, shortly after driving the car home, the engine warning light came on and the car went into limp mode. Naturally, I was quite worried, but the way the garage dealt with the situation completely reassured me.

As soon as I contacted them, they were extremely helpful and reassuring. They arranged for a courtesy car to be delivered the very next day and collected my car to take it back to the garage. They quickly identified the issue and had their mechanic fix it without any fuss.

I also mentioned that I was having concerns with the radio connection, and they went above and beyond by fitting a completely new radio and aerial for me. Throughout the whole process, they kept me regularly updated and were professional, friendly and genuinely helpful.

They also changed the original one-month warranty to a three-month warranty to give me some extra reassurance, which I really appreciated and thought was a fantastic gesture.

A special mention to John, who sold me the car and was fantastic from the start, and Fraser, the manager, who provided excellent after-sales care and made sure everything was dealt with properly.

Buying a used car can be stressful when something goes wrong so soon after purchase, but the way this garage handled everything really gave me confidence that I had bought from the right place. They went above and beyond to put my mind at ease, and I wouldn’t hesitate to recommend them or consider buying from them again in the future.

Thank you to the whole team for looking after me!

Debbie.

9 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Wow great service trevor you really a…

Wow great service trevor you really a good sale man you never stop until you find me a good finance deal 👍 .The service is good quick and easy i love the car i pick it up clean it drive very well i would recommend anyone who wants a quick and easy car deal to vortex car limited the service is top 👌 notch the sale team they take the time to know what their customer want and they never give up until they find a good finance deal for you thank again .

26 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Stress free buying and professional help

I dealt with John in part exchanging my Audi A4 for a 2015 Subaru WRX STi. The process was easy and no stress whatsoever. John helped me with a couple of requests I had regarding the car and the handover was easy too.

Would recommend vortex cars to anybody.

18 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Avoid this company like the plague.

Avoid this company like the plague.
I purchased a vehicle through Vortex in November 2024 and within just two weeks I broke down on the motorway due to overheating and coolant loss. The vehicle was still under warranty and was taken to a garage chosen by Vortex, where I was told the head gasket had been repaired. The car then remained in the garage from December until February.
Since then, the same issues have continued — overheating, coolant loss, and breakdowns. I was advised by my finance company to return to the same garage and ended up spending even more money on repairs, which they suggested could be related to the original issue.
The vehicle has now been in the garage 6 times since purchase and has once again broken down with suspected head gasket failure. The latest mechanic even questioned whether the repair had ever actually been completed.
I repeatedly asked for invoices and proof of the repairs and have email evidence of the dealership apologising for delays and promising to send them, but they never did.
This vehicle was clearly never fit for purpose and my consumer rights have not been upheld. I’ve been left paying a large finance agreement on a car that has caused constant stress, dangerous situations, and emotional distress from almost the point of sale.

I have avoided writing a review in the hope of some resolution but they have repeatedly ignored both myself and the finance company, they have made it so difficult to gain any evidence other than email trails originally.

8 giugno 2025
Non scritta su invito
Logo di Vortex Cars Limited

Risposta di Vortex Cars Limited

Thank you for your feedback, Megan. We're sorry the car has given you trouble, but as this review makes some serious claims, we'll set the facts out plainly for anyone reading.

You bought this nine-year-old Hyundai from us in November 2024. When a fault developed shortly afterwards, we carried out a substantial repair entirely at our own cost (well over £1,000) and kept you mobile with a taxed and insured automatic courtesy car, free of charge, throughout, including over the Christmas period.

The vehicle then ran reliably for the best part of a year and a half. It covered over 7,000 miles and, in November 2025, passed an MOT you arranged yourself with no advisories of any kind. The breakdown you describe did not occur until April 2026. A car does not pass an independent MOT and cover thousands of trouble-free miles if it was “never fit for purpose,” or if the earlier repair had not been carried out.

When you raised a complaint, it was investigated independently by your own finance provider, who did not uphold it. We respect that impartial finding.

A used vehicle of this age carries no open-ended guarantee, no manufacturer offers one, let alone on a car approaching its tenth year.

We acted fairly and promptly when it mattered, and the record bears that out. Our door remains open should you wish to raise anything specific with us directly.

Scott Taylor
Managing Director, Vortex Cars Limited

Valutata 5 stelle su 5

Great experience all round

Dealt with John, explained everything clearly. No pressure on anything, arranged test drive and dealt with the purchase efficiently. Great experience all round

9 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

I had an excellent experience with…

I had an excellent experience with Vortex Cars and would confidently rate them 5 stars. From start to finish, the service was professional, efficient, and friendly. The team made the whole process smooth and stress-free, answering any questions clearly and ensuring everything was handled to a high standard. The quality of the vehicle and attention to detail really stood out, and it’s clear they take pride in what they do. I would highly recommend Vortex Cars to anyone looking for a reliable and trustworthy service.

24 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Scott helped massively

Spoke to Scott today with regards to wanting to do an unwind on a vehicle and he has told me that everything is going through the process and should be sorted asap. Couldn’t be happier with the service received by Scott. Thank you for putting my mind at ease.

20 marzo 2026
Non scritta su invito

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