Voltas, Ltd Recensioni 67

Extremely Frustrating Experience – Zero Professionalism!"
Maine Voltas ka naya AC khareeda tha, lekin 3 din se zyada ho gaye hain aur abhi tak installation nahi hui. Har baar call karne par sirf bahane milte hain ki 'vahan technician ki kami hai'. Agar aapke paas staff nahi hai, toh product bechna band kar dijiye!
Customer ka paisa lene ke baad aap use aise ghumate nahi reh sakte. Itni garmi mein koi 3-4 din bina AC ke kaise intezar karega? Ye brand sirf naam ka hai, inka after-sales service bilkul zero hai. Main sabko yahi kahunga ki Voltas lene se pehle 100 baar sochein kyunki aapko sirf pareshani milegi. Highly NOT recommended! 😡😡😡😡😡😡😡😡😡😡😡😡😡

Can someone tell me how to register a complaint about a Voltas employee?

i am extremely disappointed with Voltas' customer care service. The support team was completely unresponsive and failed to address my concerns in a timely manner. Despite multiple follow-ups, my complaint was neither resolved nor taken seriously.

The service technicians were unprofessional and lacked basic knowledge about the product. The entire experience was frustrating and a waste of time. I expected much better after-sales support from a brand of this reputation.

I would NOT recommend Voltas to anyone who values good customer service. Voltas needs to seriously improve its complaint handling and service quality.

Very bad service

We had registered a complain about my ac which was not cooling.

Voltas customer care don't value its its customer.

They neither visited us nor checked the AC and simply sent a message that our AC is beyond service.

Very bad service by Voltas

Bad instalation service.no instalation till 5 days after purchasing AC

Customer service is very poor..
We are already frustrated with the booking, but any technician is not ready to provide service.
Not recommend for buying Ac aur any appliances of voltaz.
Very bad experience.

Very bad service even though after so many calls related ac service no response from company no one come for ac service so avoid purchase voltas ac

Moved into a new building with new ACs, the AC doesn't work at all. But more importantly, despite 6-7 follows ups - their technicians come late and sometimes not even on the same day. We've had 4 technicians spend over 15 hours but the problem is not getting sorted

The engineer who installed my ac was so inexperienced. He damaged my wall, refitted the mount bracket twice. Even then my ac was incorrectly installed. In the indoor unit, the left side was tilted and in the outdoor unit, the right side was tilted. Why are your engineers so untrained. They cannot even measure a straight line. Also, there was water leakage from the indoor unit and very less cooling. From a new 5 star ac...!!!! This was not expected.

Not satisfied my complete no clear pending 7 days not good service I will change my amc dealer onstigo is the best dealer on time service & clear the complete I am satisfied only onsitego I am no satisfied for voltas service centre very bad experience & service is very bad

Pathetic service experience. I raised a service request more than a week ago, but it is still not resolved. Despite multiple follow-ups, there has been no proper response or action from the team.
When I contacted customer care, I was told that due to high workload they are unable to provide the service—which is highly unprofessional and unacceptable.
Delays can happen, but a complete lack of accountability and timely support is disappointing. I would not recommend their services based on my experience.

Worst service I get from voltas....my ac is under warranty outdoor compressor is not working properly..I used to complain so many times they don't even care...I asked fr replacement which is under warranty but they don't even responding...Due to my compressor issue my indoor unit is not working properly..worst experience service ..I prefer boycott voltas ac

My worst ever experience with Voltas AC – a total failure even during warranty! 😡❄️

I bought a Voltas AC trusting their brand and warranty period. But guess what? Within 1-2 years, the AC stopped working properly.

I immediately raised a complaint under warranty. The Voltas team came, looked at it… but NEVER fixed the issue. Multiple visits, no resolution.

And now? They are asking for MORE MONEY for a replacement! 😠

If your AC’s actual life is just 1-2 years, why do you even give a longer warranty? Just to fool customers?

Shame on you, Voltas!

Voltas service is worst in the world . There is no value of customers to them . I prefer you all not to buy any voltas product . Service and product both are rotten egg .

pathetic service of voltas air condition and unprofessional technician was sent for installtion, also asked for extra money for his work and 4core wire was also stolen by him and used some loose wires for indoor and outdoor connection.

Please select technicians with proper qualification and experience. They even don't know what the real problem or how to solve it.
Customer care staffs are too busy, so that they can't have the time to pick up the calls from the customers.
I registered a complaint on 19 June 2025, till now there is no progress from the company side. We call the customer care... No one take the calls. If any one attend call the don't have any proper answers. Always making useless excuses. Please don't buy any products from voltas. All you get easily from voltas is insult.

This is to inform you that,I purchased a Voltas 183V Elite Marvel A/C from Croma on 31 Many 2025. They gave me an old outdoor unit, and additionally, upon installation, I discovered that an old version model was provided to me (outdoor & indoor unit). I informed Voltas and Croma about this, but neither of them resolved the issue (I had to make repeated calls; they were not attending my calls), and I didn't get it exchange from Ghobunder Kailash Nagar, 400607. Croma service managers don't even know how to talk with customers;she is a very downmarket girls & unprofessional (Riya Shinde, service manager, and Sachin More employee, Ghobunder Croma location), and other employees are very unprofessional.My registered mobile no.9920796479 and my order ID : SOA175371117012

A fraud company with illiterate customer care

SR#25061213276
request no. is 25061346532

Avoid buying from Voltas website! I ordered a product via Voltas.com (Order #14877) and received it in a damaged condition, which was confirmed by their service engineer. Despite raising a complaint on 15th May, I’m still waiting for a resolution — it’s now been over 18 days.

Customer support gave false promises of a reverse pickup and refund, but nothing has been done. I even wrote to their COO’s official email, which went completely unanswered. It’s shocking how a brand like Voltas can ignore customers so blatantly.

This experience has been frustrating, unprofessional, and unacceptable. I will never recommend buying from Voltas online. Their system is broken, and customer emails are clearly not taken seriously.

Think twice before placing an order on Voltas.com.

Poorest of the poor. The service person for installment was rude, irresponsible and horrible. Left the installation incomplete and promised to come next day to complete it. But did not turn up. Called multiple time but the reply from him was extremely frustrating. He said he will come only if he had work in the area or we have to wait for days till he comes to our area. With no options left we hired local technician to complete the installation.

Note: we purchased voltas ac 1.5 ton from Darling outlet in kalpakam. They were also irresponsible and were not committed to solve our problem.

Voltas service was a total waste. Never purchase voltas. Else u will suffer with poorest customer service.