Voltas, Ltd Recensioni 67

Extremely disappointed with Voltas AC service and support.
I have raised multiple complaints regarding the temperature/cooling issue in my AC, but till now there has been absolutely no proper response from the company side.

I contacted customer support several times through both calls and WhatsApp support, but every time I only received false assurances. Neither did I receive any callback from the service team nor was any technician visit scheduled properly.

This is one of the worst after-sales service experiences I have ever faced. Once the product is sold, it feels like the company completely ignores customers. An AC is an essential appliance, especially in this heat, and such careless behavior from a reputed brand like Voltas is completely unacceptable.

Complaint after complaint has been raised, but there is:

* No proper communication
* No technician support
* No issue resolution
* No accountability from customer care

I trusted the Voltas brand, but now I seriously regret purchasing this AC. If anyone is planning to buy a Voltas AC, please think twice before purchasing because after-sales service is extremely poor and frustrating.

Very unprofessional support system and highly disappointing customer experience.

Complaint Regarding Defective Voltas Freezer Within Warranty Period
Dear Sir,
I would like to inform you i am amit kumar Daltonganj jharkhand Mob No 9354497790that I purchased a Voltas freezer approximately three months ago. Unfortunately, due to a technical issue, the freezer has stopped working properly.
When I contacted the service center, I was asked to pay a service charge of ₹3,000. Since the product is only three months old and is expected to be under warranty, I do not find this charge reasonable.
I kindly request that you investigate this matter and arrange for the issue to be resolved as soon as possible. I also request that the service be provided in accordance with the warranty terms.
Thank you for your attention and support.

All I can say is never make the mistake of buying a Voltas product. It will get breakdown repeatedly and no one will come to repair it. Poor product and service. 0 stars.

I am extremely disappointed with the delay in my AC installation. It has already been three days, and the installation has still not been completed.

Initially, Mr. Deva Prakash was assigned for the installation, but he was unable to visit. Later, Mr. Manikandan was assigned, but he has not responded to any of my calls since morning.

The lack of communication and repeated delays have caused significant inconvenience. This level of service is completely unacceptable. I request immediate action to complete the installation and improve coordination and customer support to prevent such issues in the future.

Very poor service from Voltas. Based on my experience, I would strongly recommend others to think twice before choosing Voltas. Customers expect timely installation and proper communication, but unfortunately, neither has been provided in my case.

This review is about Voltas AC's and my expereince as Thane citizen. I guess Voltas is the worst company to deal with. I bought the AC on 13 the May 2026 almost 3.5 weeks ago. Technician installed it. The AC cooled the room for 1 day and then stopped cooling. Upon requesting the seller, I was told it is due to humidity / moisture and should settle in 4 days. I waited and informed them that all other ACs were cooling except this one. Finally they agreed to send the technician who came and told us that the piece was defective and suggested i should ask for replacement. Got replacement after another 1 week. Then the actual installation of the new unit is still not done. I was told that they dont have enough technicians. I feel cheated and robbed. 1. They gave me 2024 model in 2026 without informing me. 2. They made me pay extra Rs.1000 odd for EMI (when i wasnt keen on EMI) under the disguise of providing discount. They gave me a Remote which has Wifi function but AC doesnt & on top of that they gave me a defective model and the replacement after multiple followups which is still to be installed. I would say go for any other brand but NOT Voltas.

No star should be given to this Voltas AC
Very bad after purchase service
Nobody reply if your AC is under warranty
Never buy this Voltas AC

This is the very bad company. Very poor service after sales. eatna bekar service mai aaj tak nahi dekha. pls inse koi bhi product purchase na kare. eatna bad serivice koi bhi company ka nahi dekha aaj tak

Raised request for service one week ago SR 26052308891 cancelled without service. Pathetic service don’t buy voltas product

Highly upset with voltas window AC .
It's not been a year ac got gas leakage issue . How to trust the brand .really very bad .

Worst company ever we registered complaint 21 May today is 30 May no one contact and no one attend complaint even company senior consultant didn't pick call worst company ever i seen, I have three ac Daikin mitsubishi but volts didn't listen.

Voltas does not comply to their commitment. Their customer service number 18605994555 gets disconnected everytime when you are on a call. Their staff is not competent to resolve your service request and their service centres are below stanadards.

I had a disappointing experience with Voltas AC service. Complaint resolution was very slow, and technician visits were often delayed. I had to do repeated follow-ups with customer support, but the responses were not very helpful. I also faced issues like gas leakage, PCB problems, and inconsistent cooling performance within a short time after installation. Spare part availability and warranty claim processing also took a long time. The installation experience was not smooth either, as there were additional charges and setup-related issues. the overall after-sales service experience was poor, especially during peak summer seasons.

I bought a Voltas window AC from Voltas on 20/04/2026 and it stopped working in less than a month despite normal, careful use. I lodged an official complaint with Voltas on 19/05/2026 and since then I’ve been stonewalled. Every single day I call and email, and every time they give the same empty promises — “2 days”, “3 days”, “5 days” — but no action, no parts, no technician, and no solution. This is unacceptable.
I paid for a brand-new appliance and expected reliable customer service. Instead I’m left with a useless AC in the peak of summer and a company that refuses to take responsibility. Voltas’ after-sales service is unresponsive, disorganized, and disrespectful of customers’ time and money. If you’re considering buying from Voltas, beware — their product and support can fail within weeks and they won’t fix it.
Voltas: fix this now. Refund or replace the unit immediately, or I will escalate this through consumer forums, social media, and legal channels. Other customers deserve to know the risk.

RELATED WATER DISPENSER
S.D SERVICE CENTRE IN CHIRAG DELHI
COUSTOMER ARE NOT LISTENING NOT PICKUP THE CALL . I HAD TRY CALLING MANY TIMES . VOLTAS COUSTOMER CARE SAY YOU NOT REGISTERED COMPLAINT BUT. I AM REGISTERED COMPLAINT MANY TIMES AND REOPEN COMPLAINT REQUEST NO.26051621786
LAST SERVICE NUMBER - 8755248297 ( PREET)

Very very poor service

Very poor AC service experience. Customer care numbers are not supporting properly, and service center staff are not picking up calls or giving incorrect information. Even after registering a complaint, no technician visited for 5–6 days. Extremely disappointing and worst after-sales service. Don't purchase Voltas AC and any Voltas appliances ever

Extremely horrible experience with Voltas service.

I purchased a Voltas AC in 2022 and the compressor is under warranty. Your own technician confirmed that the compressor was faulty and needed replacement under warranty coverage.

However, during the repair process, I was suddenly forced to pay around Rs. 3800 for gas/refilling and additional charges. The gas was already inside the AC and was removed only because the company technician had to replace the defective compressor. This is clearly not customer damage or misuse.

When I asked for clarification from customer care before making payment, instead of resolving the concern professionally, I received a threatening call from service personnel stating:

“Payment karo warna compressor latka dunga.”

This kind of threatening language and harassment from someone representing Voltas is absolutely shameful and unacceptable.

The work was left incomplete, pressure was created for payment, and no proper explanation of charges was provided in advance. Despite repeated complaints, there has been no proper resolution from Voltas management.

A company that cannot respect customers or honour warranty commitments should seriously reconsider how they handle after-sales service.

I am now escalating this matter before consumer grievance authorities and other legal forums due to harassment, deficiency in service, and unethical conduct.

Highly disappointed. Would never recommend Voltas to anyone.
Poonam Singh
9311030161

I have been chasing these guys for more than a month. They occasionally call, but never actually visit my home.

Around 3 weeks ago, after continuously following up for nearly a month, they finally visited to fix my AC cooling issue. However, the same issue reappeared within just one week, and now they have become completely unresponsive.

I am attaching my communication records and payment receipt. The service experience has been extremely pathetic and frustrating. Completely fed up.

Never buy a Voltas product unless you are prepared to deal with such poor after-sales service.

Very poor service after the sale service,
Third class service.

Worst staff ever….
Specially supervisor Imtiaz and eng pradeep. They have been fooling around since 15 days. First they said the part is missing, if will take some time. When they were reminded that not the part but whole compressor has have to be replaced. Then the suddenly relalised that, and promised to replace the compressor. Now that have also past 7 days. Now they neither pick and nor call back.
Highly pathetic after sales management.
I would recommend to all to never buy any voltas a/c again