Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

VocoTV worked great for 6 months, now constant buffering which makes it unusable. I have spoken to their Technical team on multiple occasions. They have promised to fix the issue and even offered to r... Leggi di più

Valutata 3 stelle su 5

Update Jan 26: Pros: - The customer service team is very responsive. - easy to use dashboard Cons: - support won’t fix any of the problems you’re facing. - (old) slow servers, all chan... Leggi di più

Valutata 2 stelle su 5

Hey Voco, you're in Ottawa, Canada, right? Why is it that a Canadian company can't provide Canadian content? The Cdn channels are ALWAYS going offline!!! EVERY weeknight btwn 630-730pm they go offline... Leggi di più

Valutata 5 stelle su 5

My subscription ran out, I let it expire, my bad, .... the IPTV actually ran for one day past contract. Team assisted me with easy repay and reactivation of my IPTV... Been using IPTV for years, n... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

2,4

Scarso

TrustScore 2.5 su 5

122 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Support AVG and Content needs improving

Looking for IPTV provider and did the trial for Voco TV. I've had a different experience to the reviews here. Support isn't that responsive. It's 24hrs per reply. Nothing special.
The install and platform was decent. Worked ok but the content isn't there. I even confirmed if this was due to a trial or was this the whole platform and they replied this was it
Maybe 3000 movies and the live TV wasn't different to any other provider

Not going with them because there are better providers out there for the same price (basing that on trial).

5 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

I have used different IPTVs

I have used different IPTVs, and I recently decided to check out Voco TV. I must say I really like their platform—it's easy to use and easy to download. When it comes to customer service, I give them an A+++ or a 10+. Edison was incredibly helpful and knowledgeable, making everything easier for me. He spent a lot of time answering all my questions and walking me through different features on the platform. Because of this excellent customer service, I decided to explore more of their services. Without this great support, I probably would have skipped this platform. Thanks for all your help, Edison! I'm extremely happy with both the platform and the customer service.

12 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Personal and thoughtful chat support

First of all, I need to touch upon the Customer Service. Having had a head injury, I’m a little slower than I used to be. The chat support was so incredibly personal and thoughtful. They spent the time I needed to understand and get me up and running. I can’t speak highly enough about their support system.

The entertainment app itself definitely has a learning curve. Once you begin to understand how to search and find what you’re looking for, things get a lot easier. I almost immediately realized that searching and putting things in the favorites folder on your FireTV or AppleTV or whatever device you are using, is extremely helpful to go back to your most used entertainment channels, because the menus of entertainment can be quite overwhelming (which is definitely a good thing).
Bottom line, I’m very happy and hope others will be also.

26 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Nothing but greatness when it comes to…

Nothing but greatness when it comes to Vocotv and their service. They have a customer for life in me. Had to renew today and Edison helped me through the steps with ease on the live chat feature. These guys know what they are doing and the prompt customer service was a delight. Keep up the good work Vocotv! Thank you so much!

30 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

My subscription ran out

My subscription ran out, I let it expire, my bad, .... the IPTV actually ran for one day past contract. Team assisted me with easy repay and reactivation of my IPTV... Been using IPTV for years, never had a company as dedicated to support as this one.. Excellent team, Edison, my support guy was online till everything was sorted out, verified all accounts work. Best IPTV providers and Best support on the market.... Have nothing to say but positive about this service.... Thank You VOCOTV....

27 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

I love this IPTV

I love this IPTV. If there is an issue they jump right on it to make sure you are satisfied. I renewed a number of times and will continue my experience with them. Thank you

17 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Best TV Deal Ever

I have had this service for a few months now and I have to say it is the best experience for the money out there. The customer service is top notch and handle requests that come their way. A+++++ all the way around.

16 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Back on track!

Edison was very kind and patient while walking me through my process today. He stuck with me after I was finished with the first tv, till I was done with the second one. I appreciate all he did for me!! 10/10

26 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Glad I found this service

Glad I found this service. They are excellent, have been with them for last 6 months and review for a year.

Couple of small problems were handled with speed and efficiency.

recommend to all

26 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

The customer service support Edison is…

The customer service support Edison is an excellent problem solver. I joined Voco in February and experienced problems with some of my favorite live TV channels. The customer support by Edison was excellent. Their customer support team is excellent. But Edison is outstanding. He is the reason I will not leave IPTV provider VOCO TV, because I am secure in the knowledge that when a problem occurs, it will be resolved. I cannot say that about my previous IPTV Providers that will remain nameless. 5 Stars to VOCO TV especially Edison. I have experienced 2 months of great service and support.

23 aprile 2024
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più