Thank you for this effective, and efficient collaboration with the outside worlds. Kristi, a staff of "Vital energi" was a phenomenal and true professional. I was out of "Hot water" for couple of... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I hate this company a bad service terrible portal that seems to never work very expensive to heat water and standing charge and somehow in this day and age I'm not allowed to switch supplier because m... Leggi di più
L'azienda ha risposto
Zilvinas and Alvin are great! Nothing ever seems like too much trouble and they are always happy to assist. Their positive attitude really makes a difference. It s a pleasure dealing with them and the... Leggi di più
Alvin has been fantastic at solving the issue. Alvin explained what was happening step by step in an easy and understanding manner. Alving kindly awaited on a van holiday (easter) Sunday at the d... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Vital Energi operates in the energy sector providing a comprehensive service including design and installation, operating decentralised energy generation and multi-utility network distribution schemes based on low carbon / zero carbon technologies. The company also provides tailored energy management schemes to measure, monitor and manage energy consumption.
Informazioni di contatto
Vital Energi, Century House, Roman Road, BB1 2LD, Blackburn, Regno Unito
- 0808 208 0063
- feedback@vitalenergi.co.uk
- vitalenergi.co.uk
4,2
Molto buono
259 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very friendly and fixed everything quickly!
Very friendly and fixed all issues with the hot water and shower!
29 agosto 2024
Non scritta su invito
Bad experience
My service was booked for yesterday, stayed home all day but no one came. Wasted my whole day .
27 agosto 2024
Non scritta su invito
Daniel Wells was absolutely fantastic!
Daniel Wells was absolutely fantastic! Not only did he solve all our problems, he was super helpful in answering all our other queries and in demonstrating how to use everything in the property. He was lovely and friendly and was truly a pleasure to be around.
27 agosto 2024
Non scritta su invito
5 stars goes only to our onsite…
5 stars goes only to our onsite engineer, Dan Wells. Cannot fault him. Helpful, accessible, punctual, informative. Unfortunately the same cannot be said for billing or complaints... they get 1 star for obscurity, lack of clarity, misinformation, inability to stick to one reason for continuing issues
9 agosto 2024
Non scritta su invito
Good it was spectacular to see and live…
Good it was spectacular to see and live the moment
24 agosto 2024
Non scritta su invito
HIU Service
The works were carried out with any disruption to my home. The operative was friendly, polite and was effective with what was needed to be done .
22 agosto 2024
Non scritta su invito
Great maintenance service,Daniel Wells
Great maintenance service done by Daniel Wells, the appointment was arranged to suit my work schedule and done in time and all queries solved. I was provided with manual guide to manage any emergency.
16 agosto 2024
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Risposta di Vital Energi
Thank you for sharing your experience Mohammed. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).
Daniel was very efficient & helpful
Daniel was very efficient & helpful, thanks a lot!
15 agosto 2024
Non scritta su invito
Superb service from engineer
Daniel was superb. Very helpful and informative.
13 agosto 2024
Non scritta su invito
Outstanding service
Daniel Wells was very helpful and friendly. Fixed my heat interface unit in no time and gave me plenty of useful information on the whole setup. Wasn’t getting hot water in my new flat, called up the hotline on a Sunday they picked up almost immediately and arranged Daniel to come in on Monday immediately the day after, who actually arrived on time and now everything’s working nicely. Really impressed with the overall service. Outstanding.
12 agosto 2024
Non scritta su invito
Daniel Wells is an asset to vital…
Daniel Wells is an asset to vital energi! Visited promptly, assessed the issue and resolved with no fuss. An ongoing issue for 4years fixed in 30mins!
2 agosto 2024
Non scritta su invito
Daniel was very pleasant and polite
Daniel was very pleasant and polite, and he did a great job with the servicing.
2 agosto 2024
Non scritta su invito
Quick and professional
Quick and professional. Daniel who came to service our heater was very nice and helpful.
29 luglio 2024
Non scritta su invito
Engineer Daniel W completed my HIU…
Engineer Daniel W completed my HIU service today and he was fantastic. He explained the workings and limitations of the system and he was clear and transparent. He also arranged a date to return and fit an automatic bypass to clear an expansion issue which had existed for 5 years under the previous service provider. Daniel also sent me a bespoke heating and hot water guide, which he created off his own initiative. What a brilliant engineer, and a credit to Vital Energi.
29 luglio 2024
Non scritta su invito
Risposta di Vital Energi
This is fantastic to hear. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).
Great service
Engineer (Robin) was polite and very thorough, offering useful advice. Spent a decent amount of time checking the unit and testing hot water taps (approx 45mins). Previous engineers ( from a different company) spent 15-20 mins max on this. Thank you Vital Energi.
25 luglio 2024
Non scritta su invito
Daniel Wells was great
Daniel Wells was great, very friendly and polite and carried out the service quickly and efficiently.
25 luglio 2024
Non scritta su invito
Daniel Wells is my families hero
What shall I say today my hot water was reinstated after 34 days music to my ears
I can't stress how important it is to have fully trained engineer like Daniel Wells. I have had a total of 5 engineer come to my flat and only Daniel took the time to investigate and resolve the matter with in one day, this job has been pending for the passed 33 days I can thank him enough his service is outstanding vital you need to hire more engineer like Daniel Wells
24 luglio 2024
Non scritta su invito
Robin was polite and friendly
Robin was polite and friendly, gave welcome advice where needed
23 luglio 2024
Non scritta su invito
Engineer Robin was very helpful
Engineer Robin was very helpful and taught me safety about maintaining the house.
23 luglio 2024
Non scritta su invito
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