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Valutata 1 stelle su 5

Instructions on Which state needs to apply to which VSF center is very difficult to find. There is no mention of the correct jurisdiction through out the application process. Worst is their support he... Leggi di più

Valutata 1 stelle su 5

one of the most frustrating “services” ever used. Birmingham office loud, unorganised, run down make shift “office”. Outrages fees (197£) for new passport, no phone numbers listed to call when ask... Leggi di più

Valutata 1 stelle su 5

Website issues, could not create account due to Java Script issues on Mac (two browsers), No phone number but instead a phone app on their web site, connects to IVR then drops out repeatedly forcing o... Leggi di più

Valutata 5 stelle su 5

I had a great experience at VFS Global in Leith, Edinburgh. Everything went smoothly and there was no unnecessary waiting or time wasted. A special thank you to Asmita, who helped me organise all my... Leggi di più

Dettagli dell'azienda

  1. Agenzia viaggi

Informazioni fornite da varie fonti esterne

VFS Global, also known as "Visa Facilitation Services Global," is an outsourcing and technology services company that serves governments and diplomatic missions worldwide.


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

1K recensioni

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1,7

Tutte le recensioni

(1490)

270 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

So crap

So crap, one of the worst websites I had used in my whole life. Keep glitching and logging me off. Just full of bs

10 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Absolutely nightmare, not possible to get an appointment

I am trying to get an appointment with the VFS Edinburgh for dutch schengen visa. Its absolutely impossible to book an appointment through the website. It always shows not available.
It has been puting me off to travel to Europe. Its quicker and easier to travel to US, as one application which give us to travel 10 years.

In the meantime schengen visa to Spain is great, as they DONT go through VFS. It has its own office in Edinburgh for application, staight away got appointment. I got my spain schengen visa from application to receive my passport in 4 days.

9 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Fraudulent and faulty website

I would give less than one star if possible. It is a total scam, its faulty website is hosted in the UAE rougue country, it couldn't be elswhere. Since two years ago, they keep blocking a friend of mine from Morocco about a 15-day tourist visa to Italy with my invitation and all the required documentation already uploaded. These are fraudsters legalised by bad governments, a creature of the rotten European Union for visa applications to the Shengen area. It should be shut down with all those working there jailed.

6 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Attempting to renew an Indian passport…

Attempting to renew an Indian passport through VFS has been a lesson in pure frustration. Their web infrastructure is fundamentally broken. When encountering errors, their 'Contact Us' page inexplicably hosts a 'demo version' that refuses to process transactions. It is baffling that a service utilized by millions relies on a placeholder site for customer support. To top it off, even the feedback mechanism is broken, leading only to 'Access Denied' pages. VFS is currently a barrier to service rather than a provider of it.

2 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Totally useless website

Totally useless website. Confusing and their contact form don't even work. Tried different browsers, incognito mode, cleared ad block and allowed pop ups and still not able to submit it. USELESS,USELESS!!!!! Indian government needs to find alternative provider who is more organized and more competent. They do this forcing you to call them and they can then charge money for the service they provide.

1 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Applied for visas to Dubai through Emirates airlines using VFS Global

I applied for a UAE tourist visa through DVPC / VFS Global and had a very frustrating experience.

I would recommend not to use this service unless you want waste your time and money. Feel like lazy bunch of uneducated people are working. I guess they in general hate the people who come to them for asking their service.( partly Emirates faults)

Although I met the financial requirements and submitted official six-month bank statements issued by my German bank (translated into English), my application could not proceed due to rigid document format requirements that are not compatible with standard EU banking practices.

Despite providing clarifications and highlighted evidence, I repeatedly received generic template responses that did not address the content of the documents. The issue was not insufficient funds, but an inability to accommodate internationally issued official bank statements.(Feel like AI response and no human interaction)

Applicants residing in the EU, particularly those holding Asian passports, should be aware that document format expectations may make the process extremely difficult, even when all eligibility requirements are met.

20 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Non-functional website and horrific customer support

I don't think I'm writing anything new, but the website is absolutely horrific. For such an important service, their website is completely non-functional. It takes me literal weeks just to register and book an appointment on this website because it constantly attempts to load, refuses to send confirmation texts, and returns errors. Is the website run by some right-wing nut-job who hates immigration and is trying to prevent it?

30 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

I want to give 0 stars!

I want to give 0 stars!
After less than 1 year, they conveniently 'forget' your email/account etc.
The website is ridiculously slow, unintuitive and was obviously written by junior developers who had the' that will do' attitude
It's a pile of poop!

29 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Staggeringly inept & chaotic

Staggeringly inept & chaotic.

Unhelpful. Unpleasant. Incompetent. Have no idea why the UK government has outsourced to an Indian company that has made Indian visa applications a nightmare.

20 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Utterly useless website

Utterly useless website. It just doesn't work. There are so many inconsistencies and dead ends. The Dutch embassy has no appointments and just refers to VFS where it is impossible to book because of the non-functioning system.

26 marzo 2026
Non scritta su invito

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