VFS Global Recensioni 

This is a total organised scam service. Horrible experience and total waste of time and money. They should be taken to court for fraud

The worst vfs ever the srilanka France vfs the staff should stay at home no point of wasting time in the vfs. Dear students who are applying for student visa be carful from the beginning of your application we had to call them and clarify everything after waiting for longtime on call please make sure once you submitted the visa to track the application by calling the vfs since even they say that will call us once decision reduced they will never call even decision has received we need to call them to collect the decision this happened to one of my friend. And we had the worst experience.VFS France/Colombo pls go home your not earning in proper way.

I have had continuous issues with the visa appointment system operated by VFS Global since March, and the experience has been extremely frustrating and stressful.

From the beginning, I have faced repeated technical issues including account creation failures, login problems, and being kicked out of the system during the appointment booking process. Despite multiple attempts over several months, I still cannot complete a booking successfully.

Whenever I contacted customer support, I was given generic responses or asked to repeat the same steps, including creating new accounts. However, even after following their instructions, the problems continued. I am now unable to even create a new account because I do not receive OTP codes, which completely blocks access to the system.

There is no proper escalation process, no effective technical support, and no meaningful resolution provided. I have been trying since March and still cannot secure an appointment, which has caused significant stress and uncertainty for my travel plans.

This system is not user-friendly, not reliable, and does not provide adequate support for applicants. I hope this review reflects how broken and unresponsive the process has been.
Rating: 0/5 (if possible)

Horrible experience!!
The website doesn't work most of the time. Its not clear as to which forms you need for what. The worst thing is that they don't have walk-ins. Not even like a slot to help someone who is not that tech savvy. The security lady is extremely rude and has no manners.
I can go on & on... Totally discourages to have any property in India or any kind of dealing with Govt paperwork.

VFS Global is the absolute worst website experience in the world. I dare you to come up with a comparative time-wasting, non-functional, high promise-low performance monstrosity such as this. Three weeks, 16 IT emails back and forth, countless work arounds, different devices, different Internet, different browsers, incognito … and still can’t get passed stage 4 to confirm the appointment in Atlanta for a passport, let alone pay, which I hear is another impossible hurdle should one get there.

The review asks for a “date of experience.” How does one enter the whole month?

Absolutely disgusted by this site with its giant monopoly and giant incompetence.

It's surprising that they are even allowed to operate. Their app VFSGlobal is the only mode of booking short-stay Schengen visa which they don't mention in the website, but you receive that info when you call them on their (premium) number. When you try to book appointments via their app, it locks you out for no reason and you have to wait 48-72 hours before you are able to log in again. On top of this, if you manage to somehow login, there are no visa slots available for even 2-3 months. Worst company ever!!!

Rediculously incompetent customer service. As far as I can tell, the website creates impediments purposefully. They upsell relentlessly - and you, the captive client, has little other choice than pay for their "premium" services.

Extremely poor business and social ethic. For goodness' sake.

They are so awful. No transparency, customer service is the worst I have literally experienced in my entire life.

Extremely frustrating experience.
There is no meaning for appointment timing.
Basic customer service of processing appointments in the order was also missing.
Had to wait for more than an hour beyond my appointment time. Multiple appointment kiosks were empty.
When asked.. the response was ‘we are sorry’.

If I could i wouldnt even give the organisation 1 star
Rubbish VFS netherland appointment system
After waiting for 1 month the window that opened I couldn't proceed with payment as it crashed and then got blocked after only 3 attempts never to open again in the window period.

Very poor design. Have spent ages trying to work out why I was charged an extra £200. It transpires that they assume you want the premium add-ons as a default. Paid a jaw dropping amount for a lounge.

I am paying a lot of money for the visa, which is highly expensive, but how come they give you an appointment on the same day to leave you on your tip toes to upload and organise your documents. Their booking calendar is very strict to one day booking for unknown reasons. Many applicants are complaining about the service. A family member who applied reported the same issue ??? Deserving below zero honestly

Applying for France visa. Excellent support and dedication by Deepti Advani

Wish I could give them a ZERO star. The two of us went there this morning 19/05/2026 and the service was trash🚮. After submitting all documents we were told to pay £52.86 for the courier service, a service which we didn’t even ask for, like who does that? I told them that I wanted an option to come and collect the passports myself but the employee told me that there’s ONLY ONE OPTION that of the courier, that is ridiculous considering that in March I went to their offices to collect the passports myself for a previous visa application. I asked to see the manager and guess what he came after about 20 minutes of waiting for a reason I don’t even know. The manager did not give me a proper answer when I asked him why we were told to pay for the courier when infact we needed to do the collection ourselves. I asked him why on their website there was still information about collection times which says (Mon to Friday 16:00- 17:30hrs) but he dodged my question. I left the building fuming and later on sent them emails which I know they won’t respond to. It’s crazy the way they are siphoning money out of the customers. VFS GLOBAL LONDON 66 WILSON STREET you guys are nonsense and you should be held accountable for your actions. Stop taking peoples money and do a f* proper job🚮

worst website & customer service. unable to reschedule & lost money. complained to remove them from visa processing to irish immigration service

In the last few weeks I have been desperately trying to make an appointment for a passport renewal via de website of VFS Global. It took me several e-mails and phone calls to get the information to manually change the URL.

I could have easily given up because it was such an ordeal!

It is very simple to fix this technical issue - so I have to wonder why they make it so difficult / impossible.

To make an appointment you need to go to:
their main page
Then you fill in The Netherlands and South Africa:
It brings you to this page to make an appointment:
However if you click on 'book now' it goes to:
...'zaf/login'...
After many phone calls and e-mails you get the tip to change this URL to:
...'zap/login'...
And then everything works as it should.

I cannot imagine that I am the only person who runs into this obstacle. This is serious and deliberate obstruction of the process of passport renewal for expats in The Netherlands. This little scam has cost me a tremendous amount of stress and time wasted.

It is impossible to register for a Polish visa in Belarus within 5 months.

Schleimtest Website von ganze world

It was a great service Julie Dias has helped me alot she gave outstanding service on my appointment day without delaying God bless her

Milrena Fernandes

We are cancelling our trip to Brazil because this group is such a nightmare to deal with. Make ABSOLUTELY sure you can obtain visas from these morons before making/paying for vacation plans to a country that requires them. This is one of the dumbest outfits on the planet.