When I wanted the machine it was not availble. I left my details and within a couple of weeks I got notification that the machine was now available, placed my order and it arrived on time. A painless... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Don’t get me wrong, this is a beautiful well built tool with a very nice case , I’m just missing a 12mm bit, I did however get three 10mm 🤣 I’m certain this will be correct asap as they’ve been makin... Leggi di più
L'azienda ha risposto
Shipping cost excessive at $72.00 with product warehoused in Kissimmee and delivered to my home in Palm Coast, two hours away. Delivery date missed. Packing within the tool inadequate as Velcro... Leggi di più
L'azienda ha risposto
Disappoined-I purchased four sets. In one set the large gasket it significanly larger than that the other two that I opened. Two of the larger gasket separated their bond. I tried to glue one back,... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Leader in Woodworking Machinery and Tools. Since their appearance in the market in 1962, the woodworking machines and tools from Virutex have achieved a well-earned reputation for quality, robustness, and reliability. The concern for quality begins right at the origin of a new Virutex machine. Our technicians are equipped with the most advanced systems, computer aided design and modern laboratories where the new Virutex machines can be designed and tested, and the existing ones improved day by day.
Informazioni di contatto
Stati Uniti
- virutextools.com
3,9
Molto buono
114 recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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Le persone hanno visualizzato anche
Don’t get me wrong
Don’t get me wrong, this is a beautiful well built tool with a very nice case , I’m just missing a 12mm bit, I did however get three 10mm 🤣 I’m certain this will be correct asap as they’ve been making tools since 1962, that in it self tells of the quality. Update, the bit was sent the following day, top shelf customer service. I’m looking through the catalog now lol.
25 novembre 2024
Risposta di Virutextools
Thank you for your comment!
Once the order wasQuick and professional made it was…
Once the order was made it was processed quickly and I had an email with confirmation of a delivery date. The tool I ordered is perfect and works flawlessly. Could not ask for a better tool.
1 ottobre 2024
Risposta di Virutextools
we appreciate it your comment
have a great day!
Really well made
This is a very nicely made machine. The fit, finish and function is excellent. I had purchased a "similar looking" machine on Amazon that I fought with every time I used it. The Virutex machine on the other hand, worked perfectly right out of the box.
1 ottobre 2024
Risposta di Virutextools
👍thank you
Great customer service helped me find…
Great customer service helped me find what I needed. shipped as available, good time.
30 settembre 2024
Risposta di Virutextools
thank you!
Shipping cost excessive
Shipping cost excessive at $72.00 with product warehoused in Kissimmee and delivered to my home in Palm Coast, two hours away.
Delivery date missed.
Packing within the tool inadequate as Velcro strap holding doweller broke and contents bounced around in case.
Product fortunately not damaged and quality very good
Instruction manual minimal with only pictures showing operation and setup. I expected a $500 tool to have instructions better than an IKEA footstool.
1 settembre 2024
Risposta di Virutextools
We are sorry about what happened.
You made the purchase on 9/3 and received it on 9/5.
It is within a 48-day delivery range, which is what is estimated for deliveries.
To compensate you, we will refund the $72.00 to your credit card for the cost of shipping.
We will send the instruction manual to your email.
We hope that we can count on you as a customer in the future.
Kindest Regards
Risposta di Virutextools
My pleasure Steven
Thank you for your purchase
have a nice day!
Great great product ordered it and…
Great great product ordered it and shipped out relatively quick for being in Southern California. Amazing tool. The only thing that I’m iffy about is that power switch hope it holds up.
2 agosto 2024
Risposta di Virutextools
Thank you for your comment
Risposta di Virutextools
It was a pleasure for us to have served you.
Thank you very much for your comment
Have a great day!
Risposta di Virutextools
thank you for you comment!
Have a great day!
Great response
Great response, address the issue promptly, fast shipping! A++ definitely!
25 luglio 2024
Risposta di Virutextools
Thank you so much
Have a great day!
Easy website to navigate and fast shipping
Easy website to navigate. The items are of excellent quality. Shipping was fast to Hawaii.
27 giugno 2024
Risposta di Virutextools
thank you for your comment
I have called twice about an issue what…
I have called twice about an issue what I purchased and have not received a call yet.
25 giugno 2024
Sent several tickets to try and return…
Sent several tickets to try and return an item that doesn’t meet my needs but theres no number to call or even a return tab. Don’t buy anything here unless you know for certain it’s what you need!
24 giugno 2024
Non scritta su invito
Risposta di Virutextools
Good afternoon
sorry about that
we had not seen your ticket
We will send you an email with the procedure for the return
regards
Excellent customer service
The tool I ordered(RP28)was delivered with parts missing ( the cutting blade, attachment screws and sole). An email quickly solved the issue as I was sent a new tool complete and also a replacement blade which is great!
My only issue is now I have two sets, but one is minus the sole and screws and I don’t know what to go with the extra part I’ll never use as it is brand new.Thanks - Dave
31 maggio 2024
Quick turnaround from date of order to…
Quick turnaround from date of order to delivery. Also, very well packed…no damage.
27 maggio 2024
Risposta di Virutextools
Thank you for your comment
have a nice day!
I am very pleased with the tools that I…
I am very pleased with the tools that I bought from virutextools. My initial order was lost by ups. Virutextools found out what happened and immediately sent out a new order. Thank you very much.
Jeffrey S. Lehman. Conn.
24 aprile 2024
Risposta di Virutextools
thank you
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