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Virgin Gifts  Recensioni 6.727

TrustScore 4 su 5

4,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered 2 vouchers for my sons 50th birthday present, they did not arrive. I emailed on Saturday, probably no one working, but I received a reply from Lufti Hendricks early on Monday. I had made a t... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

We bought discounted tickets from VirginGifts.com to be used while visiting San Antonio. After purchasing we realized that the tickets couldn't be redeemed on the same day. It was not clearly stated o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It saved me tons of money on a last minute Mothers Day Spa Date to Balian Springs. I originally had passes to somewhere else and really wanted to bring my Mom to this location instead. Being able to s... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I purchased a gift card for QC spa in New York and when I went to book the dates were not available. But when I called QC it was available. Because it was my friends birthday I needed the reserv... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli da regalo
  2. Agenzia di intrattenimento
  3. Piattaforma di commercio online
  4. Tour operator

Scritti dall'azienda

At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.

Instant eVoucher Delivery

Scritti dall'azienda

Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs

Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

6727 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 99% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I can't find anywhere to input my…

I can't find anywhere to input my shipping address to recieve my item

25 aprile 2026
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Risposta di Virgin Gifts

We’re sorry to hear you’ve had trouble finding where to add your shipping address, Kara - that’s definitely not the experience we want for you.

Please feel free to contact by email or phone to place your order for the At-Home Stained Glass Craft Kit.

734-709-9689 / kevin@adultsandcrafts.com

Valutata 5 stelle su 5

Great selection of options for Spa…

Great selection of options for Spa Days. Easy to navigate and search for pertinent opportunities. Love the personalized Greeting Card!

23 aprile 2026
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Risposta di Virgin Gifts

So glad you enjoyed browsing, we love giving plenty of choice 🙌 Great to hear the site was easy to navigate and that the personalised card was a hit too 😊⭐⭐⭐⭐⭐ Kay

Valutata 4 stelle su 5

I have utilized this site for gifts…

I have utilized this site for gifts previously and been pleased with variety and pricing. I however was unable to utilize an advertised 20% discount because the code did not show up in my email ( or spam) inbox

22 aprile 2026
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Risposta di Virgin Gifts

Great to hear you’ve been happy with the variety and pricing overall 🙌 Really sorry to hear you didn’t receive the discount code  that’s frustrating when you’re trying to use it at checkout. Appreciate you coming back to us again and sharing your experience ⭐⭐⭐⭐ - Kay

Valutata 1 stelle su 5
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Risposta di Virgin Gifts

I’m sorry to hear there may have been some confusion around the validity of your voucher - I’ve looked into this and can confirm your voucher is live and valid. I can also see you’ve already been in touch with our Customer Service team, who have explained how the voucher can be booked, which I hope helped get you on the right track. If you do need anything further, please do respond directly to the agent who helped you, as they’ll be more than happy to assist. Thanks so much for taking the time to share your feedback - Lisa

Valutata 1 stelle su 5

I was gifted a voucher

I was gifted a voucher, so I booked an experience through Virgin Gifts. I did not hear back with a confirmation after a couple days and the booking was coming up. I reached out for support. It took a lot of effort on my end for the issue to get resolved. I wouldn’t recommend this service as a gift.

11 aprile 2026
Non scritta su invito
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Risposta di Virgin Gifts

We’re really sorry to hear about your experience and understand how frustrating this must have felt, especially with your booking coming up. This isn’t the level of service we aim to provide, and we’re sorry it took so much effort on your part to get things resolved. We really appreciate you taking the time to share your feedback. To help us better understand what happened, if you’re able to respond to our request for more information, that would really help us improve the experience going forward ❤️ Lisa

Valutata 5 stelle su 5

Good prices

10 aprile 2026
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Risposta di Virgin Gifts

We work hard here at Virgin Gifts to secure great value experiences, so we’re really pleased you were able to take advantage of a good deal with us. 🎉 Thanks for your feedback! ❤️ Lisa

Valutata 5 stelle su 5

Easy to navigate the site

Easy to navigate the site, make a choice & check out

10 aprile 2026
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Risposta di Virgin Gifts

We’re all about making our website easy and enjoyable to use, so we’re thrilled to hear that’s been your experience! 😊 Thanks so much for the lovely feedback ❤️ Lisa

Valutata 1 stelle su 5

VIRGIN GIFTS TOOK HUNDREDS OF DOLLARS…

VIRGIN GIFTS TOOK HUNDREDS OF DOLLARS FROM ME AND WILL NOT BOOK MY EXPERIENCE AND THINKS REPLYING TO AN EMAIL IN 1 TO 2 BUSINESS DAYS IS OKAY AFTER THIS. IT IS NOT OKAY. YOU ARE RUINING THE SURPRISE THAT I PURCHASED FOR HUNDREDS OF DOLLARS AND DO NOT CARE

8 aprile 2026
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Risposta di Virgin Gifts

We completely understand how important this surprise was, and it’s never our intention to cause stress.

We can confirm that our Customer Service Team has responded to your query and is currently assisting you with your booking request. 

We hope everything is resolved for you soon John, and that the experience goes as planned - Chantelle.

Valutata 3 stelle su 5

Two issues

For one, I wanted to include a custom greeting card, but it wouldn't take my photo or the message I was trying to write. Just wouldn't work.
Also, I know I requested it to be sent on another date, but it seems to have been sent today anyway.

7 aprile 2026
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Risposta di Virgin Gifts

We’re so sorry to hear about the trouble with your custom card and the delivery date mix-up. 

We can confirm that our Customer Service Team has responded to your query, to help get everything sorted for you, Lisa. 

We hope the recipient loves the gift - Chantelle.

Valutata 5 stelle su 5

So excited

I'm so excited about the vouchers I purchased to take my granddaughter and one of her friends to LEGO® Discovery Center Washington DC. The process took no time at all and this is a really premium experience for the 2 little 8 year olds I will accompany - and me too. Can't wait.

6 aprile 2026
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Risposta di Virgin Gifts

We’re thrilled to hear how quick and easy the booking process was for you. 💖

We hope you, your granddaughter, and her friend have an absolutely amazing time - it’s going to be such a memorable experience for all three of you! 🎉

Chantelle - 🌟🌟🌟🌟🌟

Valutata 5 stelle su 5

The convenience and ease of purchasing…

The convenience and ease of purchasing an experience for a birthday gift!!

5 aprile 2026
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Risposta di Virgin Gifts

We’re delighted to hear you found it quick and easy to purchase the perfect birthday gift, Kathleen. 🥳

We hope the experience makes for a truly special celebration! 🎁

Chantelle - 🌟🌟🌟🌟🌟

Valutata 5 stelle su 5

Good communicaten

Good communicaten when you have any questions!

4 aprile 2026
Non scritta su invito
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Risposta di Virgin Gifts

We’re so pleased to hear you found our communication helpful - our team is always happy to assist with any questions. 🥰

Chantelle - 🌟🌟🌟🌟🌟

Valutata 1 stelle su 5

This is a horrible scam

This is a horrible scam! I bought this "gift card" to book a Virgin Atlantic flight. Apparently you cannot use it for that purpose. Even though it is listed on multiple websites that it could be used for that purpose. There is no customer service. No phone numbers to call. Horrible experience!

2 aprile 2026
Non scritta su invito
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Risposta di Virgin Gifts

We’re really sorry to hear about the frustration you’ve experienced. 

We’re here to help though, and have reached out via Trustpilot to obtain your contact details. 

Once received, we'll take a further look for you - Chantelle.

Valutata 5 stelle su 5

Very quick and easy

Very quick and easy. Can’t wait to use it!

30 marzo 2026
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Risposta di Virgin Gifts

Yay! So glad it was a breeze 😄 Can’t wait for you to dive in and enjoy it! 🎉✨ - Kay

Valutata 1 stelle su 5

Very poor experience The voucher was not accepted at Mob…

The voucher was not accepted at Mob Museum. Tried to call customer service number…. message said it could not connect, texted number about issue, no response. Very very disappointing and frustrating. An exchange is not acceptable.

29 marzo 2026
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Risposta di Virgin Gifts

We’re really sorry your experience with the voucher didn’t go smoothly. A member of the team will reach out shortly to advise further. - Kay

Valutata 1 stelle su 5

super hard to redeem vouchuh

29 marzo 2026
Non scritta su invito
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Risposta di Virgin Gifts

Making your redemption journey super smooth is our top priority, and we’re working hard to make it just that for everyone! - Kay

Valutata 5 stelle su 5

Love the variety of experience choices…

Love the variety of experience choices you offer. The booking process was very easy to use. Looking forward to booking with you again in the future!

29 marzo 2026
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Risposta di Virgin Gifts

Variety + easy booking = a win-win! 🙌 So glad you had a smooth experience and can’t wait to help you book again soon 😄

Valutata 1 stelle su 5

Scam with no customer service

Scam. Went through whole process, then it said no dates available. Clicked on get a refund, says page doesn’t exist.

27 marzo 2026
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Risposta di Virgin Gifts

We’re so sorry to hear this and really appreciate you flagging it! 🙏 We can see you’ve reached out to our team, and someone will be in touch shortly to help sort everything out. - Kay

Valutata 1 stelle su 5

Voucher unable to redeem as it shows no…

Voucher unable to redeem as it shows no option in dates

24 marzo 2026
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Risposta di Virgin Gifts

Thank you for your feedback. We’re sorry to hear you’ve had difficulty redeeming your voucher. We can see you’ve reached out to our customer service team, and a member of the team will be in touch shortly to assist you further - Lisa

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