Vico Homes Recensioni 

288
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

The gas workman did a through professional job. Polite. Respectful. A real nice man. A credit to your company did the gas check on 21st September am in Wakefield. Thank you.

L'azienda ha risposto

Valutata 5 stelle su 5

Many thanks to Stacy in Wakefield office who was both kind and knowledgeable in dealing with my issue's. She took time to contact other depts to resolve problems with finance and maintainance.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From start with a phone call to book a repair up until the joiner arriving today.excellent customer service very quick helpful friendly polite chatty.which i like so thank you all at vico homes for lo... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Crumbling pointing between red bricks not being addressed correctly. Been told vico won't spend the money on such building works that are in need due to the fact all properties need it. Apparently it'... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Associazione edilizia

Scritti dall'azienda

Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

288 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(288)

271 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Reported & Solved within 3hrs

Within 3hrs of reporting a repair my problem was solved, the engineer was friendly and explained everything along the way.

21 maggio 2026
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Risposta di Vico Homes

Thanks for your great feedback, Sandra and we're happy that you're pleased with how we've dealt with the repairs in your home

Valutata 5 stelle su 5

I am so grateful to vico homes every…

I am so grateful to vico homes every person I’ve spoken to through out my journey with them has been amazing kind polite non judgmental professional extremely helpful and I can’t thank them all enough helping me to secure my forever home

20 maggio 2026
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Risposta di Vico Homes

Thanks for your great feedback and kind words, Janet Tennant. If you need help with anything in future, please call us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Valutata 5 stelle su 5

Yes amazing

Yes dealt with professionalism

20 maggio 2026
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Risposta di Vico Homes

Thank you for your great feedback and for your kind words.

Valutata 5 stelle su 5

They dealt with my repair very…

They dealt with my repair very efficiently and professionally. The trade person was very helpful and fixed the problem

19 maggio 2026
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Risposta di Vico Homes

Thanks for your great feedback, Katie White and we're happy that you're pleased with how we've dealt with the repairs in your home

Valutata 5 stelle su 5

The provision of housing is essential…

The provision of housing is essential and advice and support is much needed by people who are financially challenged.

17 maggio 2026
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Risposta di Vico Homes

Thanks for your great feedback, Timothy Grayson. If you need help with anything in future, please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk .

Valutata 5 stelle su 5

Vico homes recommendation

Having spoken to Richard he was very professional polite well manared his help was invaluable definitely recommend vico home's search staff 5 ✴️✴️✴️✴️✴️rated.

18 maggio 2026
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Risposta di Vico Homes

Thanks for your great feedback, Robert Hampton. We're so happy to hear that you're pleased with how we've dealt with things for you.

Valutata 5 stelle su 5

Good service. Nice people

From call to customer experience lady (Dixie) to the conversation with electrician (only an hour after first contact) I can say the service was excellent. The advice was clear and precise and stopped me drilling where I should not! My thanks to all.

12 maggio 2026
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Risposta di Vico Homes

Thanks for your great feedback, Alan Brown and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home

Valutata 5 stelle su 5

Yearly gas check

Yearly gas check was done and there is an issue with boiler, the service engineer explained in detail the problem and will be sending someone out in the morning .He was very thorough professional and friendly ,left everything clean and tidy.Very nice chap.Quick on response to deal with issue .

7 maggio 2026
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Risposta di Vico Homes

Thanks for your great feedback, Mrs Patricia Beales. We're so happy to hear that you're pleased with how we've dealt with with your boiler repairs

Valutata 1 stelle su 5

Vico homes

Vico homes , trouble causers . Dont give a damm about peoples mental health n well being just make it ten times worse.

5 maggio 2026
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Risposta di Vico Homes

Hi Sharon New Long
We're sorry to hear you're unhappy . We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Valutata 1 stelle su 5

Visited my parents at Gill Sike House…

Visited my parents at Gill Sike House last week. I understand they are putting a new lift into the building but that doesn't effect the entire building, the tower block is filthy and considering the residents pay a service fee it really isn't good enough, doors, floors. Windows, lights all terrible used to be such a lovely building a shame it's gone down so much.

1 maggio 2026
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Risposta di Vico Homes

Hi Belinda. We’re sorry to hear that you were disappointed during your recent visit to your parents at Gill Sike House. We have shared your feedback with the relevant teams so that these concerns can be looked into further.

Valutata 5 stelle su 5

Best housing association

Vico homes are so efficient and always helpful and pleasant

5 maggio 2026
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Risposta di Vico Homes

Thank you for your great feedback and for your kind words.

Valutata 1 stelle su 5

Full of fake reviews from workers

Full of fake reviews from workers. Look at their google reviews they are a lot more accurate. As a tenant I’ve had nothing but problems with this company.

2 maggio 2026
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Risposta di Vico Homes

Hello, we’re sorry to hear you’ve not had a good experience with us. All our Trustpilot reviews are from real customers but we understand these might not reflect the experience you’ve had with us. If we can help with any issues you’re having, please get in touch on 0345 8 507 507 or through our website www.vicohomes.co.uk

Valutata 1 stelle su 5

Vico homes send emails out saying how…

Vico homes send emails out saying how they are there to help & support their tenants. I have rung up twice with a repair or help and all I get is “ we don’t do that” just what is it that I have to do to get someone to listen to what I have to say !!! Nightmare

30 aprile 2026
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Risposta di Vico Homes

Hi Margaret Bills
We're sorry to hear you're unhappy and feel you’ve had a bad experience with reporting a repair. We’d like to talk to you to understand more about what the issues are, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Valutata 5 stelle su 5

I've had a faulty boiler losing…

I've had a faulty boiler losing pressure and not turning on.
It only took about two minutes for Vico to answer the phone.
The lady I spoke to arranged for an engineer to call and he was here within two hours.He sorted the problem in hardly no time at all.
"Great job "
Thank you.

29 aprile 2026
Non scritta su invito
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Risposta di Vico Homes

Thanks for your great feedback. We're so happy to hear that you're pleased with how we've dealt with things for you.

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