Vetsure Pet Insurance Recensioni 

1264
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

I found Vetsure very helpful, talking me through what was available , the young lady speaking to me didn’t give me a sales talk. but helped me thru every contract, no pressure, so anyone not sure I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely amazed at the care and professionalism of Vetsure. All their call handlers are kind and patient. They had great compassion and understanding all the way through my claim. They were very... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having recently suffered a serious personal loss, I was very emotional. I adopted a puppy from a dog rescue, to help look forward to the future, both for me and the puppy. I was treated with kindnes... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Communication was great, staff were polite and easy to understand explaining everything fully and answering my questions. The price was lower than my renewal which was the reason for moving insurers.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di assicurazioni per gli animali domestici
  2. Compagnia assicurativa

Scritti dall'azienda

Winner of Financial Services Company of the Year at the British Business Awards 2025. We only offer lifetime pet insurance and work with a network of trusted vets all around the UK. Visit www.vetsure.com for more info!

Scritti dall'azienda


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(1264)

336 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Easy to understand

Easy to understand. It was quick and the agent was clear, knowledgeble and polite.

22 giugno 2026
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Risposta di Vetsure Pet Insurance

Hi Erick,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Iseult was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Sophia and Loki's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Vetsure A professional and reliable insurance company

Vetsure were very good to deal with and liased with the vet. The insurance claim was dealt with swiftly and I would recommend them for pet insurance and peace of mind for your animals welfare.

12 giugno 2026
Non scritta su invito
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Risposta di Vetsure Pet Insurance

Hi Rowena,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

More than happy with my experience of…

More than happy with my experience of vetsure. They paid out in a timely manner but even better they deal directly with my vets so in future i don't need to anything. The staff are also lovely and very knowledgeable

12 giugno 2026
Non scritta su invito
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Risposta di Vetsure Pet Insurance

Hi Sarah,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Very helpful

The lady was very helpful

10 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Leila,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Sadie's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Excellent customer service when…

Excellent customer service when considering purchasing pet insurance. The call was promptly picked up and Monica was professional with a friendly approach. Monica had a very good knowledge of Vetsure’s products and answered all my questions which resulted in purchasing pet insurance.

6 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Judith,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Monica was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Betty Boothroyd & Tigger GT's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Good price and very friendly service…

Good price and very friendly service from customer services when I had to make an amendment

6 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Alan,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa & Kenzie were able to help you. We’ll be sure to pass on your kind feedback to them.
Thanks again for choosing us, we’re so pleased to be part of Scruff's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Took pet insurance out for my dog

Took pet insurance out for my dog. Lovely man explained everything

6 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Jayne,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jake was able to help you. We’ll be sure to pass on your kind feedback to him.
Thanks again for choosing us, we’re so pleased to be part of Lucy's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Great care and attention

Felt really well looked after by Vanessa and was very grateful for the human touch.

3 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Pip,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Pinky's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Ally was brilliant 😊

Ally was brilliant 😊

She went through all the insurance options clearly and answered any questions I had thoroughly and made sure I had the right policy tailored to my dogs needs.

3 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Angus,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Mr Morris's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Very welcome

Very welcome

1 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Nathan,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Willow and Loki's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5
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Risposta di Vetsure Pet Insurance

Hi Sailesh,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Kenzie was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Duke and Roscoe's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Hepful and knowledgeable

Hepful and knowledgeable

22 giugno 2026
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Risposta di Vetsure Pet Insurance

Hi Julie,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
We’ll be sure to pass on your kind feedback to the team.
Thanks again for choosing us, we’re so pleased to be part of Cooper's journey.
Kind regards,
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Very polite and explained everything to…

Very polite and explained everything to me so it made sense. I'm autistic and there was allot of patience while I understood the information. Ty

22 giugno 2026
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Risposta di Vetsure Pet Insurance

Hi Sarah,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jake was able to help you. We’ll be sure to pass on your kind feedback to him.
Thanks again for choosing us, we’re so pleased to be part of Hope's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Very helpfull

22 giugno 2026
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Risposta di Vetsure Pet Insurance

Hi Emma-Louise,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Iseult was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Tommy's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Pet insurance a must…

Staff were courteous did what I requested regards securing pet insurance.

22 giugno 2026
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Risposta di Vetsure Pet Insurance

Hi Penelope,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Abigail and Tommy where able to help you. We’ll be sure to pass on your kind feedback to them.
Thanks again for choosing us, we’re so pleased to be part of Luna's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Polite and helpful

22 giugno 2026
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Risposta di Vetsure Pet Insurance

Hi Daniel,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Iseult was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Ziggy's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Very easy from start to finish

Very easy from start to finish. Good price as well as good cover for my puppy.

22 giugno 2026
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Risposta di Vetsure Pet Insurance

Hi Melanie,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to them.
Thanks again for choosing us, we’re so pleased to be part of Chris's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Friendly

Friendly, helpful staff who explain carefully and don't push you to make a decision.

16 giugno 2026
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Risposta di Vetsure Pet Insurance

Hi Kathleen,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally and Monica where able to help you. We’ll be sure to pass on your kind feedback to them.
Thanks again for choosing us, we’re so pleased to be part of Teddy's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

They are not just there for your pet…

They are not just there for your pet they are also there for their customers too and friendly and helpful

22 giugno 2026
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Risposta di Vetsure Pet Insurance

Hi Shaun,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team

Valutata 1 stelle su 5

I booked an appointment at Pet vets in…

I booked an appointment at Pet vets in balby , they sent a link to fill out a form online it was quick and Easy. My kitten had his injection got chip and got his flea and worm treatment and it didn t cost anything as everything was covered

22 giugno 2026
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Risposta di Vetsure Pet Insurance

Hi Bernadette,
Thank you so much for taking the time to leave a review. We’re delighted to hear you’ve had a positive experience with gaining the treatment you needed from your vets.
We hope Oreo is doing well.
Kind regards, Lee and The Vetsure Team

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