Ryan Oliver dealt with us when we recently purchased VW Golf, from Nottingham South Vertu dealership. He was very helpful in helping us choose the right car for us. He was very professional, courteo... Leggi di più
L'azienda ha risposto
Sede
Cambia sede180 Loughborough Road, West Bridgford, NG2 7JB Nottingham, Nottinghamshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Really good experience buying a used VW T Cross from VERTU Nottingham South. Extremely good price on the new car and they took my old car in part exchange. Excellent sales person,Matt Recchia w... Leggi di più
L'azienda ha risposto
Everything about my experience with Vertu was outstanding. Ryan Oliver was exemplary in every way, he definitely went the extra mile. The car is exactly as I wanted. The environment is excellent.... Leggi di più
L'azienda ha risposto
We had a great process in purchasing our car. From the moment Laurence, our sales representative greeted us to the day we collected. He listened, took on board and advised our wishes to find exactl... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- Negozio di autoricambi
- Riparazione e manutenzione auto
- Rivenditore di veicoli a motore
- Rivenditore di auto usate
Informazioni su Vertu Motors - Volkswagen Nottingham South
Scritti dall'azienda
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informazioni di contatto
180 Loughborough Road, West Bridgford, NG2 7JB, Nottingham, Nottinghamshire, Regno Unito
- 0344 659 5908
4,7
Eccellente
192 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Terrible customer service …
Terrible customer service from the Service Team and Customer Service agent whom became verbally aggressive when I complained. Told various dubious things about the condition of my car, had it for 2 weeks and still not resolved a parking sensor! No Manager would come to the phone to deal with my complaint as they were all too busy with potential ‘new’ customers. The whole experience has left me feeling utterly applauded by their attitude! I’d recommend you find another VW dealer than risk their incompetence and arrogance
14 febbraio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1C1402 Kind regards, Chloe
Customer service - sales
When looking for a used car, Josh Barnes was very helpful, providing thorough knowledge of all of the models I was interested in. He took time to reply to my emails promptly and courteously and showed great patience when I visited the branch. He is an asset to the branch and VW. If visiting for a used car, ask for Josh.
24 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Hi Ruth
Thank you for taking the time to share such positive feedback. We're delighted to hear that Josh was so helpful while you were searching for a used car. It’s great to know he provided thorough knowledge, replied promptly and courteously to your emails, and showed real patience during your visit. He truly is an asset to the branch and to VW.
We really appreciate your recommendation.
Kind regards
Dawn
The process was easy from start to…
The process was easy from start to finish. Didn't have to book a test drive and come back, as we did that on the same day.
The salesperson was good to work with. Explained the process, options etc. and kept us informed all the way through.
Many thanks
5 febbraio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Thank you for your review. We’re pleased to hear the whole process was easy from start to finish and that you could test‑drive and move forward on the same day. It’s great to know the salesperson explained everything clearly and kept you informed throughout.
Many thanks for choosing us.
Kind regards
Keith
Evie's help went above and beyond…
Evie's help went above and beyond throughtout the whole purchase. She kept me updated, was calm, professional and nothing felt too much to ask. She was fantastic, an asset to the buisness!
20 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Thank you so much, Hannah, for sharing this fantastic 5‑star review.
We're delighted to hear that Evie went above and beyond throughout your purchase. Keeping you updated, staying calm and professional, and making sure nothing felt too much trouble is exactly the experience we aim to deliver. She’ll be thrilled to know her support made such a positive difference.
Thank you again for choosing Vertu Motors – Volkswagen Nottingham South. We truly appreciate your kind words.
Kind regards
Keith
Purchased a used Passat Estate
Purchased a used Passat Estate to replace an aging Volvo V70. A couple of hiccups on the way - neither were the fault of Vertu - which David and Alex sorted for us. Thank you. Leaves us with a good feeling of the service we can expect in future.
26 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Thank you for sharing your experience. It’s great to hear that your Passat Estate is proving to be a fitting replacement for your V70. Even with the unexpected hiccups along the way, it’s reassuring to know that David and Alex were able to step in and resolve everything smoothly for you.
Your comments reflect the level of service the team aims to deliver, and it’s encouraging to hear you feel confident about the support you can expect in the future.
Kind regards,
Matthew.
The experience of buying my new car was really good!
The experience of buying my new car was really good. I knew what I was looking for and Joshua was able to attend to my specific car needs especially with me being picky. The car is perfect and the communication and customer service I have had from Joshua and the Volkswagen team has been really good! Would definitely recommend
17 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Hi there,
Thank you for sharing your feedback! We're really pleased to hear that your car‑buying experience was so positive and that Joshua was able to match your specific requirements — even with you being particular, which we fully appreciate.
It's great to know the car is perfect for you and that communication and customer service from Joshua and the Volkswagen team met your expectations.
We truly appreciate the recommendation and hope you enjoy every mile in your new car.
Kind regards,
Dean
Vertu staff were very customer focused…
Vertu staff were very customer focused to ensure i was getting the deal/car i was expecting.
31 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Friendly, Efficient and Thorough
A delightful experience changing my vehicle for e new one under a PCP. Sales team and in particular Megan were so easy to deal with. Very responsive and friendly. Car hand over was ultra smooth and a pleasant one.
30 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Thank you so much for your kind words! We are so happy to hear that Megan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Great second hand vehicle
Great second hand vehicle. Fair offer on part exchange. Worked hard to handle all the admin stuff so we could get the car fast enough.
31 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Good afternoon, Julie .
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Great sales service
I’ve been buying my cars from Vertu VW in West Bridgford for the last 10 years. That fact alone says it all- I keep going back! David Rothwell from the sales team has sold me my last four cars and has delivered consistently excellent customer service. He explains everything clearly and ensures me a problem free sales transaction - every time! David is willing to go the extra mile - he is pleasant, friendly and knowledgable and I would not hesitate to recommend his expertise to other customers.
31 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Good afternoon, Alwynne .
Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Vertu VW Nottingham South
We were given immediate attention when arriving at the show room (even though they weren't aware of my centralised booking).
Evie talked us through the options and we came to an acceptable arrangement regarding the part exchange of my existing car under the VW finance arrangement.
Evie subsequently kept me informed of progress (regarding delivery of the car) and the entire transaction was completed within 14 days.
31 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Good afternoon, David.
Thank you so much for your kind words! We are so happy to hear that Evie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Paul was polite
Paul was polite, and caring, he has an extensive product knowledge and took the time to explain everything. Nothing was too much trouble.
29 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Good afternoon. Thank you, David, for the fantastic 5‑star review. We’re delighted to hear that Paul looked after you so well. His polite, caring approach and extensive product knowledge clearly made the experience smooth and reassuring, and it’s great to know nothing was too much trouble.
Your feedback means a great deal to the team at Volkswagen Nottingham South, and we hope to welcome you again in the future. Kind regards, Kerry
Great selection of cars
Great selection of cars, salespeople listen to what you need and want
21 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Good morning. Thank you, Daniel, for sharing such a brilliant 5‑star review. We're delighted to hear you enjoyed our great selection of cars and felt truly listened to by the team.
Your feedback means a lot to us, and we hope to support you again in the future. Kind regards, Kerry
Just brought a Brand New Polo
Just brought a Brand New Polo, from VW Vertu Nottingham South. I had Megan dealing with me. All round positive experience, which was refreshing, being that my last two booked visits to a showroom elsewhere were really negative...
20 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Good afternoon. Thank you so much for your kind words! We are so happy to hear that Megan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Laurence was great to deal with.
Laurence was great to deal with.
I had a good test drive. He was helpful and efficient and did everything he said he would, regarding things like a full MOT and road tax and getting the car ready. I am reassured that I can go back to him with any teething problems.
22 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Good afternoon . Thank you so much for your kind words! We are so happy to hear that Laurence was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
New VW T Cross
The complete experience from walking into the showroom 'window shopping' to driving home with my lovely new car was tailored to my needs perfectly by an excellent and perceptive car sales advisor. He went above and beyond what was required, to ensure I understood and felt at ease with all that was involved. My sincerest thanks.
21 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
First-class service…
Saw the perfect used car online at Vertu Nottingham South and called them. From that moment on I received a superb level of service, particularly it was not possible for me to come and see the car in person. Steve Morgan could not do enough to assist me and provided excellent personalised videos of the car and took the time on the phone to furnish me with all the information I required and answer all my questions. He organised delivery of the car to my home and I was delighted. A first-class service all round from Vertu. I can highly recommend these guys.
13 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Happy purchase at VW Nottingham South
We purchased our new car recently from Vertu Volkswagen Nottingham South. Their sales advisor Evie Hendry and her manager Chris did an excellent job on helping us to find the best suitable new vehicle for our family. The process was very smooth and pleasant. Evie has been very professional and patient. Thank you Evie and Chris :) . A++++++ experience.
16 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Thank you so much for your kind words! We are so happy to hear that Evie and Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
I had a great car-buying experience
I had a great car-buying experience. Ryan, the salesperson, was extremely helpful and passionate about his work. He provided clear, detailed explanations, was very well organized, and demonstrated a high level of professionalism and preparation throughout the entire process.
The manager, Chris, was also very helpful and genuinely tried to provide as much benefit to the customer as possible. He took the time to make sure everything worked out in the best way for me.
Overall, it was a smooth and positive experience, and I highly recommend working with Ryan and Chris.
10 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
A completely faultless experience
A completely faultless experience. The team were amazing from start to finish. Paul Boyd was so professional and friendly - he made the whole process so simple. Ryan, who was there to handover my car (Paul had fully briefed him) was fantastic too. He explained everything I needed to know and could not have been more helpful when I asked the daft questions. I cannot thank them enough and would loved to have rated 20 out of 5. Everyone we spoke with at Vertu West Bridgford whether on the phone or in person were so lovely and helpful. I highly recommend them. Thank you so much . I love my new ID3 🥰
31 dicembre 2025
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Nottingham South
Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Paul, Ryan and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Chloe
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.