Vertu Motors - Volkswagen Nottingham South Recensioni 

192
TrustScore 4.5 su 5

4,7

180 Loughborough Road, West Bridgford, NG2 7JB Nottingham, Nottinghamshire, GB


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Valutata 5 stelle su 5

Ryan Oliver dealt with us when we recently purchased VW Golf, from Nottingham South Vertu dealership. He was very helpful in helping us choose the right car for us. He was very professional, courteo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really good experience buying a used VW T Cross from VERTU Nottingham South. Extremely good price on the new car and they took my old car in part exchange. Excellent sales person,Matt Recchia w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Everything about my experience with Vertu was outstanding. Ryan Oliver was exemplary in every way, he definitely went the extra mile. The car is exactly as I wanted. The environment is excellent.... Leggi di più

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Valutata 5 stelle su 5

We had a great process in purchasing our car. From the moment Laurence, our sales representative greeted us to the day we collected. He listened, took on board and advised our wishes to find exactl... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Negozio di autoricambi
  3. Riparazione e manutenzione auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Informazioni su Vertu Motors - Volkswagen Nottingham South

Scritti dall'azienda

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informazioni di contatto

  • 180 Loughborough Road, West Bridgford, NG2 7JB, Nottingham, Nottinghamshire, Regno Unito

  • 0344 659 5908

4,7

Eccellente

TrustScore 4.5 su 5

192 recensioni

5 stelle
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4,7

Tutte le recensioni

(192)

12.934 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Nice friendly staff

11 settembre 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Thank you for your feedback. We're pleased to hear that you found our team friendly and welcoming. We appreciate your support and hope to see you again in the future.

Many thanks,
Chloe

Valutata 5 stelle su 5

Fantastic experience

Ryan Oliver dealt with us when we recently purchased VW Golf, from Nottingham South Vertu dealership.
He was very helpful in helping us choose the right car for us. He was very professional, courteous & went above and beyond in his willingness to help us. This was a factor in us deciding to buy the car from that dealership. We would certainly recommend our friends & families to go & see him when purchasing a car. Thank you for all your help Ryan 😀🙏🏾

8 settembre 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Hi Niti,

Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience purchasing your Volkswagen Golf from Vertu Volkswagen Nottingham South.

It’s wonderful to know that Ryan Oliver was able to help you find the right car for your needs and that his professionalism, courtesy, and willingness to go above and beyond made such a difference throughout your journey. Providing outstanding customer service and helping customers make confident, informed decisions is exactly what we strive for.

We’re especially pleased to hear that Ryan’s support played such an important part in your decision to purchase from our dealership. Your recommendation means a great deal to us, and we know Ryan will be delighted to hear that you would confidently recommend him to your friends and family.

Thank you again for your kind words and support. We hope you enjoy every mile in your Volkswagen Golf, and if you ever need anything in the future, we’re always here to help.

Kind regards,
Liza.

Valutata 5 stelle su 5

Everything about my experience with…

Everything about my experience with Vertu was outstanding.
Ryan Oliver was exemplary in every way, he definitely went the extra mile.
The car is exactly as I wanted.
The environment is excellent.
The exchange of cars went very smoothly.

8 settembre 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Hi Jim,

Thank you so much for taking the time to leave such a fantastic 5‑star review.

We’re absolutely delighted to hear that everything about your experience with Vertu Volkswagen Nottingham South was outstanding. It’s wonderful to know that Ryan Oliver provided exemplary service throughout and helped ensure the entire process was smooth and enjoyable.

We’re also pleased to hear that the vehicle was exactly what you were looking for, that you enjoyed the dealership environment, and that the exchange of vehicles went seamlessly. Providing this level of service is exactly what we strive for, so your feedback means a great deal to us.

We’ll be sure to pass your kind words on to Ryan, who will be delighted to hear how much you appreciated his support.

We hope you enjoy every mile in your new car, and if you ever need anything in the future, we’re always here to help.

Kind regards,
Liza.

Valutata 5 stelle su 5

Nice people, nice car.

From initial call to collection of the car all went smoothly. Megan went above and beyond to make sure the journey was easy and that I understood each step.

1 settembre 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Good afternoon Phil,

Thank you for taking the time to leave a review. We're delighted to hear that everything went smoothly from your initial enquiry through to collecting your car.

It's great to know that Megan went above and beyond to make the process easy to follow and ensured you felt informed and supported every step of the way. We really appreciate your kind feedback.

Kind regards,
Dean

Valutata 5 stelle su 5

Larry made the whole experience fun

Larry made the whole experience fun. He paid attention to detail and delivered on his promises. Would highly recommend

29 agosto 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Thank you so much for your kind words! We are so happy to hear that Larry was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Valutata 5 stelle su 5

We had a great process in purchasing…

We had a great process in purchasing our car. From the moment Laurence, our sales representative greeted us to the day we collected.
He listened, took on board and advised our wishes to find exactly what we was looking for.
Great friendly service throughout the dealership and finding such a gentleman to deal with and no stereotypical pushy car sales tactics.

29 agosto 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Thank you so much for your kind words! We are so happy to hear that Laurence was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Valutata 5 stelle su 5

Very helpful

Our sales person was very helpful with our choice of car. She handled the whole process in professional way. She dealt our questions in a knowledgeable manner. She made us feel comfortable with our purchase.

29 agosto 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Thank you for your wonderful review.

We are delighted to hear that our Sales Executive was so helpful in assisting you with your choice of car. It's fantastic to know that she handled the whole process in such a professional manner, answered your questions knowledgeably, and helped you feel comfortable and confident with your purchase.

Providing friendly, informative, and customer-focused service is exactly what we strive for, so we're pleased you had such a positive experience.

Kind regards,
Keith

Valutata 5 stelle su 5

We received excellent service from…

We received excellent service from start to finish. A big thank you to Josh who answered our many questions and went over and above to secure us a car with the features we wanted. Communication was excellent, we were updated at each stage of the process and everything was explained in detail.

28 agosto 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Hi Hannah,

Thank you for your fantastic 5-star review!

We’re delighted to hear you received excellent service from start to finish. It’s wonderful to know Josh went above and beyond to help you find the right car and kept you updated throughout the process with clear and detailed communication.

We really appreciate your kind feedback and hope you enjoy your new car.

Kind regards,
Kerry

Valutata 5 stelle su 5

Vertu and Krupa were a joy to deal…

Vertu and Krupa were a joy to deal with. Krupa was really friendly and helpful from the onset, and came back to me straight away with any queries I had. From the minute I walked into the garage to look at the car they couldn’t have been more helpful. I would definitely recommend Vertu and Krupa - the best service and garage I have dealt with for a number of years. Thank you

28 agosto 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Hi Sarah,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such a positive experience with Vertu Volkswagen Nottingham South. It’s wonderful to know Krupa provided such friendly, helpful and responsive service throughout, making the whole process smooth and enjoyable from start to finish.

We’ll be sure to pass on your kind feedback to Krupa and the team. Thank you for your recommendation and for taking the time to share your experience.

Kind regards,
Kerry

Valutata 5 stelle su 5

Excellent Dealership

Really good experience buying a used VW T Cross from VERTU Nottingham South.
Extremely good price on the new car and they took my old car in part exchange.
Excellent sales person,Matt Recchia who sent me a video prior to me travelling to the dealership and getting a test drive.
Everything explained well by Matt both regarding the vehicle and other products.
Very pleasant to do business with them.

28 agosto 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Thank you for your wonderful review.

We are delighted to hear that you had such a positive experience purchasing your VW T-Cross from Vertu Nottingham South. It's great to know that you were pleased with both the value offered and the part exchange process.

A special thank you for your kind words about Matt Recchia. We're pleased to hear that the video he provided before your visit was helpful and that he took the time to explain everything clearly, both about the vehicle and the products available. Providing a friendly, informative, and pressure-free experience is exactly what we strive for.

Thank you for choosing Vertu Motors. We hope you enjoy your VW T-Cross and look forward to welcoming you back in the future.

Kind regards,
Keith

Valutata 5 stelle su 5

Very helpful and friendly

Matt is very helpful and willing to move extra steps that is not required.
Good experience!

25 agosto 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Valutata 5 stelle su 5

Easy ride to purchasing a T-ROC

From the start of our enquiry into purchasing a used VW T-ROC we felt comfortable and at ease discussing the merits, condition and appointment timing. All of our enquiries were treated honestly and candidly with follow ups in good time if the answers were not to hand. On the day of purchase 2 x very minor body defects were rectified within 1 hour by the team to my full satisfaction. We were a distant buyer and felt that the sales person briefed us on how the warranty system worked and assured us that the distance would not be an issue. No qualms in recommending a visit to Vertu to any of my family and friends.

13 agosto 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Good afternoon Phil,

Thank you for your wonderful feedback. It’s fantastic to hear you felt comfortable and at ease from the very start of your enquiry. We’re delighted the team provided honest, straightforward information throughout and kept you updated whenever further details were needed.

It’s great to know the minor issues identified on collection were resolved quickly and to your satisfaction, and that you felt reassured throughout the process despite purchasing from a distance. We're pleased the warranty arrangements were clearly explained and that the whole experience gave you confidence in buying with us.

Thank you for your recommendation, it’s greatly appreciated.

Kind regards,
Dean

Valutata 5 stelle su 5

Amazing experience again,My fourth time…

Amazing experience again,My fourth time purchasing a car from VW Nottingham south,I have now even been converted to an electric car thanks to Ryan Oliver for explaining and demonstrating the ins and outs of the ID3 electric car ,which isn’t a easy feat at my age to use new technology Ryan is an excellent member of the VW Nottingham south team.

31 luglio 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Hi Sharon,

Thank you for your wonderful review. We're delighted to hear that your fourth purchase from VW Nottingham South was another amazing experience. It's fantastic to know that Ryan Oliver took the time to explain and demonstrate the features of the ID.3, helping make your transition to an electric car an enjoyable one. We really appreciate your loyalty and your kind words about Ryan, who will be thrilled to receive your feedback.

Kind regards,
Danielle

Valutata 5 stelle su 5

Very happy with the whole experience

Very happy with the whole experience. Matt Recchia was fantastic in finding me exactly what I wanted and made sure I was happy with my choice.
Seamless from start to finish. Thank you.

13 agosto 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Hi there,

Thank you for your fantastic 5-star review!

We’re delighted to hear you were so happy with your experience and that Matt Recchia was able to find exactly what you were looking for. It’s wonderful to know he made sure you felt confident in your choice and that the whole process was seamless from start to finish.

We’ll be sure to pass on your kind feedback to Matt. Thank you for taking the time to share your experience.

Kind regards,
Kerry

Valutata 5 stelle su 5

Excellent customer service

The website gives good information about cars available. I was sent a video tour of the car I chose, which was detailed and informative.
Matt was very helpful and supportive, and made the process easy to navigate. Everything was explained clearly, and my questions were answered.

7 agosto 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Thank you for your review. We're delighted to hear that you found the website helpful and informative, and that Matt made the process easy to navigate by clearly explaining everything and answering your questions.

Many thanks,
Chloe

Valutata 5 stelle su 5

Krupa was great and went above and…

Krupa was great and went above and beyond in helping me choose my new car. Initially I wanted to lease a car and even though this particular VW branch didn’t offer that she still offered to show me around and test drive cars to help me choose, without any pressure.

1 agosto 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Thank you so much for your kind words! We are so happy to hear that Krupa was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Valutata 5 stelle su 5

Understood my needs and answered my…

Understood my needs and answered my many questions very professional and patient. Ryan Oliver

6 agosto 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Good afternoon,

Thank you for your kind feedback, it’s great to hear Ryan took the time to understand your needs and answer all of your questions. We’re delighted you found him so professional and patient throughout your experience.

Kind regards,
Dean

Valutata 1 stelle su 5

Unhappy Motability Customer refused deposit refund!!

As a motability customer I had a great service with the original sales guy Paul. However, Paul left and I rang to change colour then cancel as I decided against having the VW ID.4 for personal reasons as well as a sad sudden impending passing of my grandmother. The new guy dealing with me, called Ryan firstly was really not that friendly on the phone, just literally a 2 min conversation and didn't seem like he really wanted to help.
When i advised the compassionate reasons and he advised as i changed the first order but 1 day later rang to cancel the full order he advised that I was basically messing them around and he would not be returning my deposit of £250 and had no care, compassion or empathy for my circumstances. I advised I would call motability for advice and he said go on then as they will only ring us anyway and was very off hand with me as i advised I wasn't happy at all.
Motability have logged the dealership and the problems I've had to keep an eye on what happens in the future. I feel like they really don't care about my situation and have no compassion for my awful circumstances.

4 agosto 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref TP1KC0508 Kind regards, Dean

Valutata 5 stelle su 5

All good

All good - very easy to deal with. A few issues with the App but not down to the dealership team. Would recommend.

31 luglio 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Thank you for your feedback.

We’re delighted to hear that you found the team very easy to deal with and that your overall experience was a positive one. We appreciate your understanding regarding the issues with the app and are pleased to know that this didn’t detract from the service you received from the dealership team.

Thank you for your recommendation, it’s greatly appreciated.

Kind regards,
Matthew

Valutata 5 stelle su 5

Excellent from start to finish!!

Excellent from start to finish!!! From Evie to Ryan! Kept up to date, speedy service! 1st time mobility and everything was explained thoroughly 👍🏿 love the car 🚘

29 luglio 2026
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Risposta di Vertu Motors - Volkswagen Nottingham South

Thank you for your fantastic feedback. We’re delighted to hear that Evie and Ryan provided such excellent support throughout your Motability journey, keeping you informed and ensuring everything was clearly explained every step of the way.

It’s great to know that your first Motability experience was such a positive one and that the process was smooth and speedy. Most importantly, we’re thrilled to hear that you love your new car!

Kind regards,
Matthew

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