Krupa was great and went above and beyond in helping me choose my new car. Initially I wanted to lease a car and even though this particular VW branch didn’t offer that she still offered to show me ar... Leggi di più
L'azienda ha risposto
180 Loughborough Road, West Bridgford, NG2 7JB Nottingham, Nottinghamshire, GB
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Krupa was great and went above and beyond in helping me choose my new car. Initially I wanted to lease a car and even though this particular VW branch didn’t offer that she still offered to show me ar... Leggi di più
L'azienda ha risposto
The website gives good information about cars available. I was sent a video tour of the car I chose, which was detailed and informative. Matt was very helpful and supportive, and made the process ea... Leggi di più
L'azienda ha risposto
Lawrence talked us through the whole process with lots of patience - he was just the right mix of sales of sales ( we bought all of the extras) and understanding that we could get finance at half of... Leggi di più
L'azienda ha risposto
A huge thank you to Laurence Davies at Vertu Volkswagen Nottingham South for making the whole process of finding my new T-Roc so easy. He was friendly, knowledgeable, and never put any pressure on... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
180 Loughborough Road, West Bridgford, NG2 7JB, Nottingham, Nottinghamshire, Regno Unito
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Amazing experience again,My fourth time purchasing a car from VW Nottingham south,I have now even been converted to an electric car thanks to Ryan Oliver for explaining and demonstrating the ins and outs of the ID3 electric car ,which isn’t a easy feat at my age to use new technology Ryan is an excellent member of the VW Nottingham south team.

Risposta di Vertu Motors - Volkswagen Nottingham South
Very happy with the whole experience. Matt Recchia was fantastic in finding me exactly what I wanted and made sure I was happy with my choice.
Seamless from start to finish. Thank you.

Risposta di Vertu Motors - Volkswagen Nottingham South
The website gives good information about cars available. I was sent a video tour of the car I chose, which was detailed and informative.
Matt was very helpful and supportive, and made the process easy to navigate. Everything was explained clearly, and my questions were answered.

Risposta di Vertu Motors - Volkswagen Nottingham South
Krupa was great and went above and beyond in helping me choose my new car. Initially I wanted to lease a car and even though this particular VW branch didn’t offer that she still offered to show me around and test drive cars to help me choose, without any pressure.

Risposta di Vertu Motors - Volkswagen Nottingham South
Understood my needs and answered my many questions very professional and patient. Ryan Oliver

Risposta di Vertu Motors - Volkswagen Nottingham South
As a motability customer I had a great service with the original sales guy Paul. However, Paul left and I rang to change colour then cancel as I decided against having the VW ID.4 for personal reasons as well as a sad sudden impending passing of my grandmother. The new guy dealing with me, called Ryan firstly was really not that friendly on the phone, just literally a 2 min conversation and didn't seem like he really wanted to help.
When i advised the compassionate reasons and he advised as i changed the first order but 1 day later rang to cancel the full order he advised that I was basically messing them around and he would not be returning my deposit of £250 and had no care, compassion or empathy for my circumstances. I advised I would call motability for advice and he said go on then as they will only ring us anyway and was very off hand with me as i advised I wasn't happy at all.
Motability have logged the dealership and the problems I've had to keep an eye on what happens in the future. I feel like they really don't care about my situation and have no compassion for my awful circumstances.

Risposta di Vertu Motors - Volkswagen Nottingham South
All good - very easy to deal with. A few issues with the App but not down to the dealership team. Would recommend.

Risposta di Vertu Motors - Volkswagen Nottingham South
Excellent from start to finish!!! From Evie to Ryan! Kept up to date, speedy service! 1st time mobility and everything was explained thoroughly 👍🏿 love the car 🚘

Risposta di Vertu Motors - Volkswagen Nottingham South
I was very satisfied with the service I was given while trying to decide about buying a second hand car... patience and a test drive convinced me I had chosen the right one. Thank you Lawrence for being such a pleasant and reassuring salesman.

Risposta di Vertu Motors - Volkswagen Nottingham South
I popped in on a whim and ended up with a stunning new car. I was supported through the sale by Matt. His knowledge and patience was second to none and a pleasure to deal with.
I’d highly recommend Vertu Nottingham.

Risposta di Vertu Motors - Volkswagen Nottingham South
A huge thank you to Laurence Davies at Vertu Volkswagen Nottingham South for making the whole process of finding my new T-Roc so easy. He was friendly, knowledgeable, and never put any pressure on me. He took the time to answer all my questions and helped me find exactly the right car.
We also had some time to talk about our puppies on the test drive, where he reminded me that the VW site is dog friendly. I'll definitely bring Milo with me on my next service appointmenmt.
I'd recommend Laurence to anyone looking for a new/used car. Thanks again!

Risposta di Vertu Motors - Volkswagen Nottingham South
We received professional and polite service from Josh Barnes and felt valued as a customer. The whole process was explained clearly and concisely.
We would recommend a visit to this showroom.

Risposta di Vertu Motors - Volkswagen Nottingham South
Staff were pleasant, knowledgeable and helpful.

Risposta di Vertu Motors - Volkswagen Nottingham South
First class service fully explained how the car worked, the hand over was great step by step instructions one you can understand, willingly come back for a car

Risposta di Vertu Motors - Volkswagen Nottingham South
Lawrence talked us through the whole process with lots of patience - he was just the right mix of sales of sales ( we bought all of the extras) and understanding that we could get finance at half of your interest rate via our bank.
And explained the features of the car thoroughly.

Risposta di Vertu Motors - Volkswagen Nottingham South
After having some issues with my company car which was booked in at another VW dealership, I requested a hire car through my fleet company, the guys dropped off a Cupra hybrid which was fine, after a week the Cupra developed an issue with the 12v battery which meant the alarm kept going off, typically it was a Friday evening, I was advised to call the roadside assistance on the key tag, they came and went without fixing the issue, Ben my contact who dropped off the car from VWFS said he didn't work weekends, I was due to go away in the car the following week but unable to use it due to the faulty battery. As the roadside recovery didn't fix the issue, Ben very professionally offered to sort this out on his day off, I want to say a massive thank you to Ben for sorting this out, he went over an above to exchange the hire car over the weekend, VWFS you have a star employee. Thank You Ben

Risposta di Vertu Motors - Volkswagen Nottingham South
Don't bother dealing with Megan, unless you want to be misinformed and ignored.

Risposta di Vertu Motors - Volkswagen Nottingham South
Great service from Matt and Ian today. Really helpful and efficient

Risposta di Vertu Motors - Volkswagen Nottingham South
Amazing service from Laurence Davies made my experience so easy and simple kept me informed of everything and explained things simply for me. Such a lovely kind man really felt comfortable and made things more personal. Amazing so pleased with my car and feel I will be looked after.

Risposta di Vertu Motors - Volkswagen Nottingham South
On entering the showroom I was immediately pointed in the right direction. Laurence listened to my requirements and took me through the whole process patiently, keeping me well informed. It's good to know there is a dedicated person to speak to regarding the vehicle should any problems arise (hopefully not) or just with any queries.

Risposta di Vertu Motors - Volkswagen Nottingham South
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