Pity can only give 5 stars! After having my pants pulled down by another vw dealership the day before ! These guys are absolutely are to go to again in future, Jamie the salesman was so easy to deal w... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Pity can only give 5 stars! After having my pants pulled down by another vw dealership the day before ! These guys are absolutely are to go to again in future, Jamie the salesman was so easy to deal w... Leggi di più
L'azienda ha risposto
Spent a week shopping around for a new TRoc 150 life in white for my daughter.I had a great deal from Vertu VW in Mansfield who had the car l wanted in stock so no long wait. Steve Morgan took care... Leggi di più
L'azienda ha risposto
Came to Mansfield after a bad experience at JCT600. Met Joe and the service was fantastic. Really down to earth, brilliant experience. Everything explained clearly, deal was done and kept smooth.... Leggi di più
L'azienda ha risposto
Outstanding service from our first inquiry from Stephen Morgan to our departure with our lovely new Tiguan. Regular phone calls to update us on the progress of our new vehicle and a very pleasing part... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
206 Chesterfield Road North, NG19 7JG, Mansfield, Nottinghamshire, Regno Unito
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I recently purchased my new car and couldn’t be happier with the whole experience! From start to finish, the process was smooth, stress-free, and genuinely enjoyable thanks to the outstanding customer support from Naglis and Brett.
Both went above and beyond to make sure I had everything I needed, answering all of my questions with patience and professionalism. They were friendly, approachable, and made me feel completely at ease throughout the entire process.
Big thanks to Naglis and Brett for delivering such a first-class service – you’re a credit to the dealership!

Risposta di Vertu Motors - Volkswagen Mansfield
Roman was fantastic and guided us through the process really carefully and helpfully.

Risposta di Vertu Motors - Volkswagen Mansfield
Dealt with throughout my experience by Jonathan. Friendly, helpful and all round excellent service. Thank you.

Risposta di Vertu Motors - Volkswagen Mansfield

Risposta di Vertu Motors - Volkswagen Mansfield
Jonathan made the process efficient. I chose my car, communication and advice was excellent. On the day of collection my beautiful car was ready and gleaming. Handover was easy and straightforward. Very pleased with my new Golf R-Line.

Risposta di Vertu Motors - Volkswagen Mansfield
This is the second car we've bought from vertu Mansfield and dealt with Jonathan both times. We are very happy with our new audi and got a great part exchange price, absolutely fantastic service many thanks.

Risposta di Vertu Motors - Volkswagen Mansfield
The guys at VW Mansfield are all really helpful, was very happy to use them again.

Risposta di Vertu Motors - Volkswagen Mansfield
Using Vertu Mansfield to buy our VW was very straightforward and stress free. Roman could not have been more helpful.
Car is great!

Risposta di Vertu Motors - Volkswagen Mansfield
The best car buying experience I’ve ever had, they went over and above to meet my requirements. Katie is fantastic

Risposta di Vertu Motors - Volkswagen Mansfield
Informative, pleasant and helpful sales executive in Jonathan Percival.

Risposta di Vertu Motors - Volkswagen Mansfield
Brilliant service. Excellent guidance throughout, very clear and helpful.

Risposta di Vertu Motors - Volkswagen Mansfield
From being greeted at the door on arrival to leaving with my new car, and being thanked by the manager which was a lovely touch, I was treated like a VIP customer. Naglis was wonderful and really listened to what I needed in a car and gave me options to get to my affordability level. I would highly recommend. I had my new car within 3 days and I absolutely love it.

Risposta di Vertu Motors - Volkswagen Mansfield
Roman Collins- sales rep, made the process enjoyable, straight forward and he kept in touch throughout, very pleased with his explanation and instructions on the digital side
Made the buying of a new car stress free.

Risposta di Vertu Motors - Volkswagen Mansfield
100/10 to the sales team, can’t thank them enough for everything they’ve done for me. Most definitely best department I’ve ever dealt with. I give my biggest thanks to Roman, Brett and Ant, wouldn’t want to deal with anyone else

Risposta di Vertu Motors - Volkswagen Mansfield
Phonecall received from Vertu Motors at Mansfield to ascertain if identified issues from a vehicle health check from a few months ago had been carried out. I would not have minded the call if the advisor on the other end of the telephone had customer service skills or manners. He was rude and abrupt and so I promptly ended the call.
Will take my custom elsewhere.

Risposta di Vertu Motors - Volkswagen Mansfield
Had my Audi service and MOT at VW Mansfield this week. They were great. Collected and delivered from home.
April on the Service Desk is like a breath of fresh air. Also helpful with a smile. Kept me updated throughout. Great Customer service.
Thanks to Callum, the technician, always does a great job.
Special thanks to Jade the Service Manager for going the extra mile and being able to update my electronic service history.

Risposta di Vertu Motors - Volkswagen Mansfield
I collected my brand new car from Volkswagen on the 25th (now my 2nd car from here) the service was top tier and couldn’t be faulted. None of my questions went unanswered and never felt pressured into going for something I didn’t want. A special mention to Naglis who sorted everything for me and had my car ready for me within less than a week - would recommend him to anybody and wouldn’t go anywhere else.

Risposta di Vertu Motors - Volkswagen Mansfield
We bought a New Tiguan from Vertu Mansfield. We can not praise the service enough. From start to finish Stefan Willis was amazing and nothing was to much trouble. He kept us informed through the whole process keeping us aware of where the New car was in the process of being built. He then spent best part of an hour going through all the features of the Car. In short if you want a VW speak to Stefan Willis from Vertu Mansfield and Thank you again Regards, Andrew C

Risposta di Vertu Motors - Volkswagen Mansfield
I have just bought a new VW Touareg from Vertu Mansfield. Cannot fault the service received in any way. Throughout, the salesman, Fraser, was helpful, knowledgeable and friendly - and replied to any queries promptly. A very pleasant experience throughout.

Risposta di Vertu Motors - Volkswagen Mansfield
My car needed checking out as we had a warning light come on and needed it for the airport the following morning. so I spoken with Ben who got me booked in urgently without no hesitation. The problem was sorted promptly and all was good to travel to the airport. On arriving all the staff acknowledged me and even one member remembered me from when we purchased a vehicle from him around 10 years ago. Great staff and can’t thank Ben enough for saving the day.

Risposta di Vertu Motors - Volkswagen Mansfield
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