Alex is a super star sales mistress. I only came in for a service, ended up buying a new t roc. Massive thanks to the manager for getting me a good deal I wask 7k in the red on my old t roc and manage... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Alex is a super star sales mistress. I only came in for a service, ended up buying a new t roc. Massive thanks to the manager for getting me a good deal I wask 7k in the red on my old t roc and manage... Leggi di più
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vw Leeds was good customer service from the sale manger and Helen angood sale of the car she was good customer service give everything what i needed and support and if I got stuck she was there to giv... Leggi di più
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We went to buy a car after a previous dealer couldn't fulfil the deal agreed. The process at VW was so different we went in, spoke to Daniel Gosling and gave him our wishlist and we walked out of th... Leggi di più
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The personal service that I received from Abdul Amin from my initial enquiry through to taking delivery of my new car was first class throughout. He was available throughout the process to answer any... Leggi di più
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Elland Road, LS11 8TU, Leeds, West Yorkshire, Regno Unito
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Daniel Gosling & Sam Dyer at Vertu Volkswagen Leeds were both excellent to deal with. Very professional, honest, patient and approachable . A real pleasure to deal with and I would highly recommend them both

Risposta di Vertu Motors - Volkswagen Leeds
Great experience, buying a new car from Vertu was very straightforward, Helen looked after all my issues and kept me updated during the process, I had a few issues which caused me to delay taking delivery, but wasn't a problem, Helen adapted to my timescale. Good handover on collection day, thank you.

Risposta di Vertu Motors - Volkswagen Leeds
Myself and my mother came to VW Leeds after a very disappointing experience over at the Keighley branch. The difference between the customer service and experience couldn’t be more different.
We were able to see Danny at late notice and he was an absolute credit to the team! He epitomises exactly how a paying customer should be treated and we had an incredible experience that day! We ended up settling on the car of my choosing there and then which was picked up the week later.
We couldn’t have been happy with the day and the overall experience

Risposta di Vertu Motors - Volkswagen Leeds
We would like to thank Helen for making our experience smooth and easy, from our test drive to collecting the car. Everything was organised and as discussed and we picked up our car with ease.

Risposta di Vertu Motors - Volkswagen Leeds
I have to say we have had a great experience buying from Alex, she is fab then afterwards grom Greg Hornett who went above and beyond to address a couple of minor issues, what a great team all round
Thank you

Risposta di Vertu Motors - Volkswagen Leeds

Risposta di Vertu Motors - Volkswagen Leeds
This was a very enjoyable experience
Big thanks to Kane and Sam for all there help
I will recommend Vertu to all my friends and family

Risposta di Vertu Motors - Volkswagen Leeds
Dan G was great...welcoming sales rep who didn't give the hard sell. Car was perfect as well as the deal made. Thanks...

Risposta di Vertu Motors - Volkswagen Leeds
Shane was great, friendly and knowledgable and made the whole experience an easy and enjoyable one. No pushy sales he just wanted to find the car that I wanted and he achieved! The hot chocolates are fab too!

Risposta di Vertu Motors - Volkswagen Leeds
Such a lovely kind and helpful sales representative. Alex was more than happy to take the time to answer questions, find out things and help us at every step. We love the car we bought!

Risposta di Vertu Motors - Volkswagen Leeds
Daniel Gosling was a really helpful sales person, got the deal that I needed and updated me with the information that I needed to purchase me car.

Risposta di Vertu Motors - Volkswagen Leeds
From stepping into the showroom the customer service was outstanding

Risposta di Vertu Motors - Volkswagen Leeds
Brilliant experience. Darren was incredibly helpful and we found the whole process of buying our car here straightforward.

Risposta di Vertu Motors - Volkswagen Leeds
Kane Ramsden fronted a great job for Vertu, super friendly, highly professional & efficient credit to Vertu. Well done from a very happy customer

Risposta di Vertu Motors - Volkswagen Leeds
I came into have a little browse around and had no intentions of walking out with a new car! But that’s exactly what happened, as a result of some friendly smooth talking and clever number crunching by a young man called Daniel Gosling. Daniel listened to what I wanted, my concerns and the budget I had to work with. Once I had chosen the car and filled out the paperwork. I was given timelines and next steps.Daniel kept me informed over the next few weeks of when I my car would arrive and what steps I had to take before collection. The whole process was smooth and stress free thanks to Daniel, and yes I will be referring daughter to come and see Daniel for new car. 10/10 for customer service.

Risposta di Vertu Motors - Volkswagen Leeds
Brought a Mercedes A Class from VW Vertu Leeds.
Lucas was extremely polite, knowledgeable, friendly & very helpful from first phone call to confirm my test drive, throughout my part ex negotiations & successfully upselling a couple of maintenance packages, no hard sales pressure!
All round great customer experience, would definitely recommend & consider for future purchases.
Thank you Lucas & Vertu!

Risposta di Vertu Motors - Volkswagen Leeds
Words are not enough to express my gratitude to Shane and the team at Volkswagen Centre Leeds. We received excellent service from beginning to the end of the process, being regularly updated all the way through. Not enough we’ve got our dream van, Shane went an extra mile sorting private reg transfer. Thank you so much Shane and the team for making our dream come true!!! 🫶

Risposta di Vertu Motors - Volkswagen Leeds
The purchase process was streamlined and the handover well done, the car was clearly explained

Risposta di Vertu Motors - Volkswagen Leeds
I had an excellent experience with Virtu Volkswagen Leeds.
Kane, who managed my purchase, was outstanding throughout the process. He was professional, responsive, genuinely committed to resolving issues and ensuring I received the vehicle I had ordered. His communication was clear, consistent, and timely.
I was also supported by Samuel Dyer, the New Car Sales Manager, who also went above and beyond to ensure everything was right. Their combined efforts, professionalism and customer-focused approach really stood out.
Thanks to Kane and Samuel, I received my vehicle and I am delighted with it. I would not hesitate to recommend Virtu Volkswagen Leeds based on this experience.

Risposta di Vertu Motors - Volkswagen Leeds
Darren was our sales executive and was amazing from start to finish. We part exchanged our vehicle and he couldn’t have made it any easier, answering all our questions, keeping us updated at every stage and not putting any pressure on us when it came to making our final decision. We received our new vehicle the following week and are over the moon with our car. We want to say a massive thank you to Darren for all your help.

Risposta di Vertu Motors - Volkswagen Leeds
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