Jasmine who helped us with our purchase was very friendly + professional. Although we didn't sell our car thru Vertu , her service was top notch .
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Keith at Vertu motors in Huddersfield was brilliant from start to finish. We only popped in to browse some used cars with our son who is learning to drive. Keith was super friendly right from th... Leggi di più
L'azienda ha risposto
sales lady Jo was great but Vertu do not let you haggle about the price sale price is fixed part x price is fixed yes i had the car because its what i wanted but took my part x to we buy any car as go... Leggi di più
L'azienda ha risposto
Jasmine did an amazing job finding us the special edition car we were searching for She went over and above to support the purchase and overcome some slightly complex admin issues Thanks for outst... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- Negozio di autoricambi
- Riparazione e manutenzione auto
- Rivenditore di veicoli a motore
- Rivenditore di auto usate
Informazioni su Vertu Motors - Volkswagen Huddersfield
Scritti dall'azienda
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informazioni di contatto
Leeds Road, HD2 1UL, Huddersfield, West Yorkshire, Regno Unito
- 0344 659 8632
4,5
Eccellente
97 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Jasmine who helped us with our purchase…
Jasmine who helped us with our purchase was very friendly + professional.
Although we didn't sell our car thru Vertu , her service was top notch .
17 luglio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Thank you for your wonderful review.
We are delighted to hear that Jasmine provided such friendly and professional service throughout your purchase. It's great to know that her customer care made such a positive impression.
Thank you for choosing Vertu Motors. We will be sure to pass your kind comments on to Jasmine.
Kind regards,
Keith
Purchase of used VW polo
Excellent jasmine was so nice and very helpful and assisted me with incar entertainment system and mobile phone set up a big thank you to Jasmine 😄 QQ
23 luglio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Hi Thelma,
Thank you for taking the time to leave us such a wonderful 5-star review. We’re delighted to hear that you had an excellent experience with Volkswagen Huddersfield.
It’s fantastic to know that Jasmine was so friendly and helpful, and that she took the time to assist you with setting up your in-car entertainment system and mobile phone. We understand how important it is to feel confident with your vehicle’s technology, and we’re pleased that Jasmine was there to help every step of the way.
We’ll be sure to pass your kind thanks on to Jasmine, who will be delighted to receive your feedback.
Kind regards,
Liza.
Keith at Vertu Volkswagen in Huddersfield…
Keith at Vertu motors in Huddersfield was brilliant from start to finish. We only popped in to browse some used cars with our son who is learning to drive.
Keith was super friendly right from the off, he listened to what we were looking for and managed to source the perfect car for our lad from another Volkswagen dealer - the right spec, the right colour and at a good price.
He was supportive through the whole process and made sure he was available so we could test drive and was waiting for us when we picked the car up.
Just a genuinely top bloke with a great personality.
Thanks Keith and Vertu Huddersfield.
Stuart and Oliver
20 giugno 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that Keith provided such a friendly and supportive experience from start to finish. It's fantastic that he was able to source the perfect car for your son and make the whole process smooth and enjoyable.
We'll be sure to pass on your kind comments to Keith and the team. We hope your son enjoys his new car and wish him well as he continues learning to drive.
Many thanks,
Chloe
sales lady Jo was great but Vertu do…
sales lady Jo was great but Vertu do not let you haggle about the price sale price is fixed part x price is fixed yes i had the car because its what i wanted but took my part x to we buy any car as got £700+ more than they would give me
10 luglio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Good afternoon. Thank you for taking the time to leave us a review - Was there any particular reason for it being 3 stars? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref TP3NB1107 Kind regards, Kerry
My sales assistant Tyler and Claire…
My sales assistant Tyler and Claire were absolutely fantastic i couldn’t have asked for better people to help me especially for someone who’s doing this for the first time on their own I will definitely be back when the time comes
29 giugno 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Tyler, Claire and the team. We hope to see you again soon. Happy motoring, Selina
Jasmine did an amazing job finding us…
Jasmine did an amazing job finding us the special edition car we were searching for
She went over and above to support the purchase and overcome some slightly complex admin issues
Thanks for outstanding service
20 giugno 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jasmine and the team. We hope to see you again soon. Happy motoring, Selina
Very easy to buy my new car
Very easy to buy my new car. Aqib Hussain very helpful. Aqib listen to me what I wanted and Worked With Me he was it push it all. I went a couple of times and he had no problem me asking questions. If you didn’t know, he asked his manager. Everybody was nice in the showroom. Nobody made me uncomfortable. I would recommend Vertu motors to my family and my friends.
Thank you Aqib Hussain.
30 maggio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Thank you for sharing such a thoughtful review. I’m really pleased to hear how easy the process felt and that Aqib was so helpful throughout. It’s great that he listened to what you wanted, worked with you at your pace, and made sure you felt comfortable asking questions. Your kind words about the whole showroom team mean a lot, and it’s wonderful to know you’d recommend us to family and friends.
Many thanks,
Chloe
Amazing experience
Amazing experience, really felt guided well in all steps and never left in the dark on what was happening with my car, Joanna was always happy to answer questions and was very accommodating.
22 giugno 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Hi Jools,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a positive experience and felt well guided throughout the whole process. It’s great to know Joanna kept you fully informed and was so accommodating along the way.
We really appreciate your kind feedback and hope to welcome you back again soon.
Kind regards,
Kerry
Fantastic friendly service from start…
Fantastic friendly service from start to finish, 1st class customer service from Jasmine
19 giugno 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Good afternoon Jane,
Thank you for your lovely feedback, it’s great to hear you received such friendly and first-class service throughout.
Kind regards,
Dean
Outstanding service from Vertu—Jasmine made my Tiguan purchase flawless!
I recently bought a new Volkswagen Tiguan, and the customer experience provided by Vertu was absolutely outstanding from start to finish. Dealing with Vertu VW Huddersfield was an incredibly swift and stress-free process, largely thanks to Jasmine, who was amazing throughout. Her communication was spot on, keeping me updated with timely notifications so I always knew exactly what was happening. Vertu gave me a fantastic price on the car and provided plenty of excellent options so I could tailor the exact specification I needed without any pressure. The collection day at the dealership was a really nice experience; Jasmine took the time to go through the car in detail, explaining all the new features perfectly before I drove away. I highly recommend Vertu and specifically Jasmine if you want an exceptional car-buying experience!
17 giugno 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jasmine and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Dawn
Great customer service
Great customer service
Jan was amazing wasn’t pushy and managed everything. Staff always friendly and professional. Would highly recommend.
13 giugno 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Good morning Neil,
Thank you for your review. It’s great to hear that Jan provided such amazing support, managing everything with a relaxed and no‑pressure approach. We’re also pleased the wider team made you feel welcome with their friendly and professional service.
We really appreciate your recommendation.
Kind regards,
Dean
Happy customer.
The car purchase was straightforward. The car was very well prepared and the test drive went smoothly. There was no pressure from the sales agent Luke. Luke was professional, helpful and informative throughout. I'm happy with the new car although getting to know all its tech will take a while.
9 giugno 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Thank you for your great feedback. We’re delighted to hear that your purchase was straightforward and that the car was well prepared for you.
It’s fantastic to know that Luke provided a professional, helpful and pressure-free experience, and that your test drive went smoothly. We hope you enjoy getting to know all the features of your new car.
Kind regards,
Matthew
Jan was great.
Jan kept me up to date with things and the hand over went very smoothly. Nothing was too much trouble. She sorted out my phone connection and radio stations.
26 maggio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Good morning Margaret,
Thank you for your review. It’s great to hear that Jan kept you well updated throughout and made the handover so smooth. Taking the time to help set everything up, including your phone and radio stations, really makes a difference — nothing being too much trouble is exactly the level of service we aim to provide.
Kind regards,
Dean
Excellent customer service
Excellent customer service. There was a slight problem with my new car however this was resolved within the hour. Would 100% buy from here again. Really in love with my new car thank you.
30 maggio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Thank you for your wonderful feedback.
We’re delighted to hear that you received excellent customer service and that any issue with your new car was resolved so quickly. Ensuring our customers are back on the road with complete peace of mind is always our priority.
It’s fantastic to know you love your new car and that you’d choose to buy from us again—your recommendation means a great deal to us.
Thank you again for your support, and we wish you many happy miles ahead.
Kind regards,
Keith
Collected my new car for my birthday…
Collected my new car for my birthday and Jan was great. Very friendly and honest. I didn’t feel like I was being forced into buying a car and she listened to what I needed to suit my life style. I would recommend Jan when buying your next car. She listens to your needs and goes above and beyond to help you.
20 maggio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Hi Phoebe,
Thank you so much for taking the time to leave such a wonderful 5‑star review. We’re delighted to hear that you had such a special experience collecting your new car — and what a fantastic birthday treat!
It’s lovely to know that Jan looked after you so well, providing friendly and honest support while really listening to your needs. Ensuring you feel comfortable and never under pressure is exactly the experience we aim to deliver, so your feedback is truly appreciated.
Your recommendation of Jan means a great deal, and she’ll be thrilled to hear how much of a difference she made in helping you find the perfect car for your lifestyle.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.
Excellent service from Vertu…
Excellent service from Vertu Huddersfield. Very helpful and great pricing from Vertu who were very competetively priced.
Thank you to Joanna for her help and for Jev for delivering the car to our door.
25 maggio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Hi Wendy,
Thank you for your fantastic review! We’re delighted to hear you received excellent service from the team at Volkswagen Huddersfield.
It’s great to know Joanna was so helpful throughout your experience and that Jev made things even more convenient with the home delivery — we’ll be sure to pass on your kind words to them both.
We really appreciate your feedback and hope you enjoy your new car!
Kind regards,
Kerry
Aqib was brilliant from start to…
Aqib was brilliant from start to finish. He explained all options clearly, he was not at all pushy and our experience couldn’t have been better.
Personally the whole process of buying our new car here was easy, hassle free and we couldn’t be happier. The main reason for using vertu at Huddersfield was the professionalism and transparency of Aqib. We had been to other car dealerships and this was the only place where we felt we could get exactly what we wanted in both the service and the specification of car. I’m not a car snob so the make of a car doesn’t matter to me, what matters is the experience and the bonus here is I’ve got a brilliant car to match. So happy with our iD3.
Thank you Aqib for such great customer service, excellent attention to detail and making everything so straightforward and easy. Highly recommend Vertu Huddersfield particularly Aqib.
26 maggio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Good afternoon,
Thank you for your fantastic review. It’s great to hear that Aqib provided such clear, professional, and pressure‑free support from start to finish, helping make the whole process easy and hassle‑free. His attention to detail and focus on your needs clearly made a real difference.
We’re delighted you’re so happy with your new ID.3 and really appreciate your recommendation.
Kind regards,
Dean
I recently bought my car from…
I recently bought my car from Volkswagen Huddersfield and received fantastic service from Aqib throughout the whole process. He was extremely informative, professional, and helpful from start to finish, making everything smooth and stress-free. Aqib took the time to answer all my questions and made sure I understood every step of the purchase. I’m really happy with my new car and truly appreciate the excellent customer service. Highly recommend asking for Aqib if you’re looking to buy a car!
19 maggio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Hi there,
Thank you so much for your fantastic feedback. We're delighted to hear that you had such a positive experience at Volkswagen Huddersfield.
It’s wonderful to know that Aqib provided such informative, professional, and helpful support throughout the entire process, making everything smooth and stress‑free for you. Taking the time to answer all your questions and ensure you understood each step is exactly the level of care we aim to deliver.
We’re especially pleased to hear that you’re really happy with your new car — that’s what it’s all about!
Your recommendation for others to ask for Aqib means a great deal, and your kind words will certainly be shared with him and the team.
Kind regards
Dawn
Very friendly and professional service.
4 maggio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Good morning,
Thank you for your review. It’s great to hear you received very friendly and professional service — we really appreciate your feedback.
Kind regards,
Dean
Fabulous customer service
We recently bought a car from Volkswagen Huddersfield and absolutely love it — it’s a pleasure to drive and we’re enjoying every minute of it.
A huge thank you to Jan for the exceptional customer service throughout the whole process. Moving from a manual to an automatic car was a big change for us, but Jan completely alleviated any concerns we had. She couldn’t do enough to help and made the entire experience smooth, stress-free, and genuinely enjoyable.
Nothing was too much trouble, and her friendly, professional approach really made the sale a pleasure from start to finish. We would highly recommend Jan if you are looking to buy a vehicle from Volkswagen Huddersfield.
11 maggio 2026
Non scritta su invito
Risposta di Vertu Motors - Volkswagen Huddersfield
Good morning Kirsty,
Thank you for your wonderful review. It’s great to hear how much you’re enjoying your new car and that Jan made the whole experience smooth, stress‑free, and enjoyable. Moving to an automatic is a big step, so it’s fantastic to know she helped put you completely at ease with her friendly and professional approach. Your recommendation will mean a lot.
Kind regards,
Dean
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.