I would heartily recommend Vertu for buying a quality used car and would definitely, and in fact will, use them again when the time comes. We were helped to buy the right vehicle by a member of staff... Leggi di più
L'azienda ha risposto
The Crossings Business Park, Cross Hills, BD20 7BW Keighley, West Yorkshire, GB
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I would heartily recommend Vertu for buying a quality used car and would definitely, and in fact will, use them again when the time comes. We were helped to buy the right vehicle by a member of staff... Leggi di più
L'azienda ha risposto
Vertu vauxhall Keighley/skipton excellent service from Jacob Hough when we went to buy our new Vauxhall Mokka he explained everything from start to finish regarding paperwork etc. even went through al... Leggi di più
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Customer service was excellent when I bought a second hand id3. Dino was superb in sending all the details to us prior to going to the showroom even a video. The car was well presented and everything... Leggi di più
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I am a Motability customer and was having my car in for an MOT.I have trouble sitting anywhere other than my own chair at home.Everyone had been very kind and attentive to me,but I had reached my p... Leggi di più
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Scritti dall'azienda
The Crossings Business Park, Cross Hills, BD20 7BW, Keighley, West Yorkshire, Regno Unito
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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I would heartily recommend Vertu for buying a quality used car and would definitely, and in fact will, use them again when the time comes. We were helped to buy the right vehicle by a member of staff called Dominic who was, in every sense of the word, excellent and highly knowledgeable. He was professional but also highly personable and genuinely friendly. We felt reassured being in his capable hands and he made the whole experience so easy for us. It's been a long time since I bought a car from a dealership and wasn't sure of the process but Dominic certainly knew his stuff and we are now the proud owners of a quality used MG and very happy with both our purchase and the service provided.

Risposta di Vertu Motors - Vauxhall Skipton
Customer service was excellent when I bought a second hand id3. Dino was superb in sending all the details to us prior to going to the showroom even a video. The car was well presented and everything was explained well and a good deal was made for all concerned.

Risposta di Vertu Motors - Vauxhall Skipton
I am a Motability customer and was having my car in for an MOT.I have trouble sitting anywhere other than my own chair at home.Everyone had been very kind and attentive to me,but I had reached my pain limit and was stood outside when Charlotte offered to bring all my paperwork to me in my car!! It was VERY kind of you Charlotte,thank you very much.My car Reg is YK23KSR
and my surname is Francis.
kind of you Charlotte,thank you! My Reg is YK23KSR and Francis is my surname.

Risposta di Vertu Motors - Vauxhall Skipton
Very positive experience. Friendly staff and didn’t feel pressurised at all.

Risposta di Vertu Motors - Vauxhall Skipton
Skipton Keighley bad garage, disgusting staff clueless, managers unavailable, avoid

Risposta di Vertu Motors - Vauxhall Skipton

Risposta di Vertu Motors - Vauxhall Skipton
The best salesman Jacob and everyone who took care of my car before I collected did an amazing service thank you so much

Risposta di Vertu Motors - Vauxhall Skipton
Vertu vauxhall Keighley/skipton excellent service from Jacob Hough when we went to buy our new Vauxhall Mokka he explained everything from start to finish regarding paperwork etc. even went through all the gadgets in new car couldn’t have asked for anything else from this bloke .Top bloke well done Jacob you do a brilliant job Thankyou Tony,Heather Smith

Risposta di Vertu Motors - Vauxhall Skipton
Really helpfull staff personal attention from Bobby and Dom....

Risposta di Vertu Motors - Vauxhall Skipton
Really positive experience when purchasing my car. Sarah explained everything clearly and was really friendly

Risposta di Vertu Motors - Vauxhall Skipton
Dom Whitehead guided us through the whole process of buying the car in a professional and efficient manner. His approach was conversational and I did not feel under any pressure.

Risposta di Vertu Motors - Vauxhall Skipton
Straight forward no hassle collection was quick & out on the road we was enjoying our new 7 seater Vw tayron R line

Risposta di Vertu Motors - Vauxhall Skipton
When i came in to ask about a mobility car a young gentleman called Hasan Hussain talked me through everything . He went above and beyondto explain show me cars till i decided on one . Thankyou so much Hasan i love my car . X

Risposta di Vertu Motors - Vauxhall Skipton
Buying a new VW at Vertu, Crosshills/Skipton is always a smooth, stress-free and enjoyable experience- I’m on my 5th car from them so that says a lot. Everything was explained fully by Pete and other members of the team. I was able to call with follow-up questions whenever I needed to and nothing was too much trouble. The showroom is always gleaming and the staff are friendly yet professional. Highly recommended.
The servicing department are also excellent.

Risposta di Vertu Motors - Vauxhall Skipton
I wasn’t sure at first about buying a car by just looking at it online, but Dom explained everything to us in great detail and so we went ahead. It turned out that our fears were unfounded and we are now the very happy owners of our new ( to us ) Dacia Duster. The trade in price of our vehicle was also fair and no haggling was needed. We would, and hopefully will, use them again.

Risposta di Vertu Motors - Vauxhall Skipton
I was impressed with how Bobbi took the time to explain things to me and nothing was to much trouble. My new car is very good and I am enjoying driving it. Thank you Bobbi.

Risposta di Vertu Motors - Vauxhall Skipton
Hi Atif Malik
My car is currently at Vertu Nissan Northampton awaiting repair under warranty for a fault that developed within 2 weeks of me buying the car on 01/10/25 from Vertu Vauxhall Skipton. Some of this work needs to be authorised by you, I have emails and text messages where you have said you would pay for this warranty work but you are not taking calls or messages from Vertu Nissan Northampton. I have been waiting patiently since October for this work to be done and despite the car being in the garage for 7 days they cannot complete the work without your authorisation. Please could you contact Vertu Nissan Northampton to enable this work to be completed.
Regards
Richard

Risposta di Vertu Motors - Vauxhall Skipton

Risposta di Vertu Motors - Vauxhall Skipton
Where to start. I bought a second hand Mokka a year ago, 6 months after the purchase it was due a service, they found an oil leak (which was listed as an advisoryon the previous MOT which they did) but not on the 12 month MOT I received with the vehicle so I presumed it had been fixed. I took the car back in so they could find where the leak was coming from. I was then informed that the timing chain needed replacing, which would cost slightly less than what I earn in a month!! We negotiated a payment plan and the works was carried out but I wasn't given any paperwork as they said they didn't know how to work it out with the payment plan, I took the car back 2 months later as it was still leaking oil, this work was done at no cost to me because a seal had failed. Because I have now lost trust in this company I took the car somewhere else for a MOT, I'm pleased to say it passed however there is still an oil leak.
As it stands I would definitely NOT recommend.

Risposta di Vertu Motors - Vauxhall Skipton
Bobbie, Vertu saleswoman, was very professional with a personal touch.
She did not push us and left us to browse at our convenience.
She explained all the features of the vehicle we were interested in both before and on the test drive. Everything was explained clearly, part exchange and additional cover on the new car, she kept in touch with us all through the sale and pick up. The personal videos were an extra special touch. Very happy with Vertu Skipton .

Risposta di Vertu Motors - Vauxhall Skipton
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