Fantastic service, especially from Daniel at the Vertu Rotherham showroom. No pushy sales tactics, Daniel was friendly, helpful and very knowledgeable. Absolute pleasure to deal with and would hig... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Fantastic service, especially from Daniel at the Vertu Rotherham showroom. No pushy sales tactics, Daniel was friendly, helpful and very knowledgeable. Absolute pleasure to deal with and would hig... Leggi di più
L'azienda ha risposto
Called at Toyota wickersley needing a car as soon as possible, as the wife is not well and lots of hospital visits. We was greeted by Ruth on reception who was brilliant 🤩 Then we was sorted ou... Leggi di più
L'azienda ha risposto
The sales person Joe spent time listening to what I wanted, provided options and didn't pressure me into any decision. The whole process felt calm and transparent. I experienced excellent service righ... Leggi di più
L'azienda ha risposto
I recently bought my new Toyota Aygo X from the Wickersley Vertu branch, and I could not be happier with the service. Daniel was absolutely brilliant throughout the entire process. He was incredibly... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
245 Bawtry Road, Wickersley, S66 2JL, Rotherham, South Yorkshire, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Brilliant experience from beginning to end which makes you feel like part of the Toyota family

Risposta di Vertu Motors - Toyota Rotherham
The service has been absolutely great. Daniel the sales staff has been really helpful during the process. no hidden charges or no pushing to buy car. I had purchased my Toyota Corolla from them and got a great deal for my part exchange as well.

Risposta di Vertu Motors - Toyota Rotherham
Daniel and Jamie was amazing really helpful from start to finish! I couldn’t recommend them enough!

Risposta di Vertu Motors - Toyota Rotherham
A warm welcome and offer of refreshment. Collection of new car took a little longer than expected but delighted to drive away our new Corolla. All the staff were polite and efficient.

Risposta di Vertu Motors - Toyota Rotherham
Much recommended. Friendly sales person who can clarify all our questions.

Risposta di Vertu Motors - Toyota Rotherham
Called about a car I had seen online was helped by Jamie and Daniel to confirm my requirements , on inspection the car was immaculate and the service first class , would definitely recommend for anyone looking to purchase a vehicle

Risposta di Vertu Motors - Toyota Rotherham
Abdull gave us the perfect customer experience from start to finish. He made us feel comfortable from the outset and really made sure we found the right car for us.
Top man Abdull, appreciate all you did for us!
Catherine & Joe

Risposta di Vertu Motors - Toyota Rotherham
Bought my first car CHR from vertu Rotherham.
Sales man Joe was very friendly
Took delivery of my car late evening so I didn't go out in the car till next day.
Upon driving it I heard a noise coming from back end of the car the faster I went the noise got louder.
Rang vertu to tell them but I had made my mind up I didn't want the car.
They took car back as faulty.
But I had lost out on the £30 petrol i had paid for plus messing about with the insurance and tax.
I had seen another car so arranged to buy that so back to paying for tax ,£30 petrol and insurance again.
Didn't like the car so Took it back on their policy you have 14 days to love it or hate and you can give back without any questions.
But things aren't that simple trust me.
We lost £409.because the car had ceramic coating on it but we didn't ask for it .
But apparently it comes as standard with every car.
But I didn't get it with the CHR so why the second car.
Plus lost again on the £30 petrol,tax,and insurance yet again.
And Jack and Joe was very rude and said your not welcome to come back for another car.
So let me say this I wouldn't come back to get ripped off with the money you have taken from my deposit.
Upon the first car nobody came to me and said it was tyre related.
If you do your checks like you say you would have picked up on the tyre because I took it to a garage myself and it was more than 1 tyre and the brakes needed a new caliper.
So why didn't Joe ring me and tell me the situation.
Regarding the second car you took £250 for the wheel.
And we wasn't told about the ceramic coating before we bought it .
So someone needs to explain these things very clearly to your customers.
And being told your not welcome back anymore that's disgusting.
All because you gave Joe a nick name renta car.

Risposta di Vertu Motors - Toyota Rotherham
I recently completed my fourth Toyota purchase and couldn't be happier. The team made the process remarkably efficient and straightforward. I truly appreciate the professional atmosphere and the high level of service provided by the staff. They consistently exceed expectations.

Risposta di Vertu Motors - Toyota Rotherham
Abdul has treated us like family he had been our dealer for many years now and so happy with the care we was given

Risposta di Vertu Motors - Toyota Rotherham

Risposta di Vertu Motors - Toyota Rotherham
Love my new car, I’ve been a customer of Toyota Rotherham for over 25 years and wouldn’t go anywhere else
Daniel really looked after me, helped every step of the way
Keep up the great work

Risposta di Vertu Motors - Toyota Rotherham
Daniel Edwards is a good salesman, very polite, and answered our questions immediately, he is very calm and friendly.
Very efficient, nothing seems to be a problem for him. Excellent.

Risposta di Vertu Motors - Toyota Rotherham
Excellent service. Everything explained clearly. Staff are always really friendly.

Risposta di Vertu Motors - Toyota Rotherham
Excellent service from dedicated staff who genuinely put the customer first. They were very knowledgeable and nothing too much trouble.

Risposta di Vertu Motors - Toyota Rotherham
Very professional and always make you feel important. Great service from Brian and Joe

Risposta di Vertu Motors - Toyota Rotherham
Yesterday I picked up my new car from Vertu in Rotherham. The staff are so friendly and helpful starting from the lady when you first walk through the doors asking if you want a drink I don't know her name! 🤦🏼 Raul the salesmen came over he went above and beyond to make the experience stress free. As a salesman he wasn't pushy like some sales people are he is genuine always (first asking how my health was because I was quite ill but he always remembered) wearing a big smile so a big thank you to Raul! 🙂
I also want to mention Jamie one of the managers. When I was at Toyota last October I was telling him how friendly and nice the staff are, he told me how he worked for a family man selling cars and learnt so much from him and that it was the up most importance to keep the staff happy so they would deliver good service and if they're was some negative feedback from a customer he nips it in the bud straight away! Another genuine man!
I would just like to end my experience now by saying if your looking to go to a car dealership I would highly recommend Vertu in Rotherham thanks again.

Risposta di Vertu Motors - Toyota Rotherham
Seamless experience, very good customer service

Risposta di Vertu Motors - Toyota Rotherham
Excellent service from all their staff both before and after our purchase.

Risposta di Vertu Motors - Toyota Rotherham
Joe, Jack and the team were absolutely fabulous from the moment we entered the showroom, through the test drive to driving away with the perfect car.
Joe took the time to make sure everything was just right, expertly guiding us around the cars on offer asking questions about use etc to make sure that I got the right car for me.
I have and I love it.
Thank you

Risposta di Vertu Motors - Toyota Rotherham
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.